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DIGITIZATION OF SERVICES TO KUTARAJA POLYTECHNIC STUDENTS IN INCREASING STUDENT SATISFACTION WITH THE APPLICATION-BASED FIRST IN-FIRST OUT (FIFO) METHOD Mirnawati wati; Lisnawati; Rizaldy Khair
Jurnal Ekonomi Vol. 11 No. 02 (2022): Jurnal Ekonomi, Periode September 2022
Publisher : SEAN Institute

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Abstract

Digitalization today occurs as a result of technological advances that have attracted every aspect of human activity. This is what makes a big difference in life in the world including Indonesia. Starting from industry, manufacturing, tourism, health, to the education sector. Especially during the current Covid-19 pandemic which has lasted for almost 2 years, all work activities are carried out online (in the network) which makes everyone increasingly use technology that can support their daily work. The role of technology is accelerating because all activities must be carried out anywhere, anytime, and everyone has to get used to this technological advancement. Kutaraja Polytechnic (PKR) is one of the leading private campuses in the city of Banda Aceh which also feels the change in technology from the educational aspect. When all activities must be carried out from home, the team must innovate to create easy access for students and lecturers to carry out activities in the academic community. Academic Administration Services are realized digitally by creating LMS (Learning Management System) web services, E-Learning, to the use of the Discord and JIRA Platforms in terms of services. This is done in order to improve and facilitate services to students in learning activities to measuring the level of student service satisfaction. However, the education service system that is currently running before the existence of services utilizing technology often results in errors in solving service problems, one of which is the method of solving the problem. Therefore, with technology, services to students can be handled properly with the First-in First-out (FIFO) method [1]. The purpose of this study is to improve services to students in terms of education whose impact can be on the level of student satisfaction by utilizing technology, namely the discord platform, and JIRA. By taking a quantitative approach, the population of all students of the Office Administration Study Program is 56 people. This study uses primary data sourced from direct observation and satisfaction questionnaires based on the ES-Qual which is limited to 4 dimensions, namely Efficiency, Reliability, Fulfillment, and Privacy) which are distributed to 35 samples. The data will be analyzed quantitatively using multiple linear analysis using the SPSS application.
Revolutionizing Accounting and Audit with Blockchain Technology: Scientific Literature Review Khairunnisa Almadany; Rizaldy Khair
Bahasa Indonesia Vol 15 No 01 (2023): Instal : Jurnal Komputer
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jurnalkomputer.v15i01.95

Abstract

Blockchain technology is disrupting traditional practices in accounting and audit fields. This article explores how blockchain's transparency, immutability, and decentralization are reshaping financial transactions and record-keeping. Conventional accounting faces challenges like data accuracy and fraud prevention, which blockchain addresses through an unalterable, decentralized ledger for real-time financial transaction records. Each transaction is securely linked using cryptography, forming a tamper-proof chain that reduces fraud risk and ensures an auditable trail. Blockchain's impact on accounting lies in its ability to automate processes through smart contracts. These self-executing codes enable instant revenue recognition, automated intercompany transactions, and compliance with standards. Blockchain also enhances audit efficiency by granting auditors access to immutable financial data and automating audit procedures. Despite challenges like scalability and privacy, blockchain's transformative potential is evident in real-world applications across sectors. Its implementation demands stakeholder collaboration to navigate technical and ethical considerations. As blockchain evolves, its role in accounting and audit is set to redefine financial transparency and accountability.
ASSESSMENT EFFECTIVENESS ANALYSIS SYSTEM USING G-FORM WITH TAM METHOD AT SD GALATIA3 JAKARTA BARAT Asrul Sani; Agus Budiyantara; Rizaldy Khair; Siti Aisyah
Jurnal Riset Informatika Vol. 4 No. 4 (2022): September 2022
Publisher : Kresnamedia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34288/jri.v4i4.80

Abstract

Students feel the impact of the spread of Covid-19, such as changes in the provision of services in educational institutions, such as formal education at all levels, non-formal education, to academics. The government began to implement an online learning system (online). The problem during this online learning period is that many people are still not ready to face technology, both teachers and students. It happened in the early days of the pandemic. It results in challenges for the standard learning process, including challenges for teaching and giving assessments. It is because the teaching staff (teachers) always have daily assessment data that is usually carried out daily during everyday learning. However, during this PJJ period, teachers became confused about giving daily assessments to their students. The research aims to analyze and evaluate the online learning system using a platform that is easy to operate by teachers and can be accessed anywhere, namely Google Forms. In the Google Form application, there is an automatic calculation system in the form of student feedback where teachers do not bother to manually calculate the results of student learning evaluations. The analysis method used is the Technology Acceptance Model (TAM), which can determine users' attitudes towards the technology used, so that teachers can easily find out whether the tasks given to students are done by the students themselves, not with the help of parents.
THE APPLICATION OF DYNAMIC REGRESSION ANALYSIS MODELS IN DETERMINING FACTORS AFFECTING THE ECONOMIC GROWTH OF SMALL AND MEDIUM ENTERPRISES (SMES) IN PADANGSIDIMPUAN CITY USING THE ORDINARY LEAST SQUARE (OLS) METHOD Lilis Saryani; Hery Dia Anata Batubara; Rizaldy Khair
Jurnal Ekonomi Vol. 12 No. 04 (2023): Jurnal Ekonomi, 2023
Publisher : SEAN Institute

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Abstract

Micro, Small and Medium Enterprises (MSMEs) are a very important economic sector in Indonesia, and also in Padangsidimpuan City. According to data from the Ministry of Cooperatives and Small and Medium Enterprises, in 2020, the number of MSMEs in Indonesia reached 64.2 million business units, with a contribution to Gross Domestic Product (GDP) of 60.34% and creating employment of 97.18 million people. However, despite its great potential, the MSME sector still faces various obstacles in developing its business, especially in increasing economic growth. One of these obstacles is the limited resources owned by MSMEs, both in terms of capital, labor, market access, technology, and so on. Padangsidimpuan City as one of the cities in North Sumatra Province has great potential in the development of MSMEs. One of the analytical methods that can be used to analyze the factors that influence the economic growth of MSMEs is the dynamic regression analysis model using the Ordinary Least Square (OLS) method. The urgency of the research is the increasing role of MSMEs as contributors to the economic growth of Indonesia and Padangsidimpuan City in particular. MSMEs are considered a strategic sector in economic development, especially in creating jobs and increasing the competitiveness of the national economy. However, MSMEs still experience obstacles in developing their businesses, especially in increasing economic growth. The purpose of this study is to analyze the factors that influence the economic growth of MSMEs in Padangsidimpuan City using the dynamic regression analysis model and the Ordinary Least Square (OLS) method. In addition, this study also aims to provide recommendations to the government and business actors in increasing the economic growth of MSMEs in Padangsidimpuan City.
THE APPLICATION OF THE NET PROMOTER SCORE (NPS) METHOD IN MEASURING CUSTOMER SATISFACTION IN THE RETAIL INDUSTRY IN MEDAN Khairunnida; Renny Lubis; Rizaldy Khair
Jurnal Ekonomi Vol. 12 No. 04 (2023): Jurnal Ekonomi, 2023
Publisher : SEAN Institute

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Abstract

The retail industry in Medan City is one of the most competitive industries. Tight business competition in the retail industry requires companies to constantly improve the quality of their products and services. Therefore, measuring customer satisfaction is very important for companies to find out the extent to which the quality of their products and services meets customer needs and expectations. Research Methods Net Promoter Score (NPS) is one of the popular methods used to measure customer satisfaction. This method allows companies to measure customer satisfaction using one simple question, namely "Would you recommend our products or services to others?" with an answer scale from 0 to 10. The NPS method has been used by many companies around the world to increase customer satisfaction and improve the quality of their products and services. However, there are still few retail companies in Medan City that use the NPS method to measure customer satisfaction. The urgency of the research is to find out the quality of their products and services to meet customer needs and expectations, the use of NPS as a tool to measure customer satisfaction and provide recommendations to retail companies to improve the quality of products and services. Research objectives to apply the Net Promoter Score method in measuring customer satisfaction in the retail industry in Medan City. This research also aims to find out what factors affect customer satisfaction and provide recommendations to retail companies to improve the quality of their products and services. In this study, a quantitative approach with survey method is used to collect data from respondents through questionnaires distributed online or directly to customers of several retail companies in Medan City.
Usaha Sopou Batik Sibolatangan di kabupaten simalungun untuk meningkatkan Pendapatan UMKM Hasibuan, Siska; Rizaldy Khair; Almadany, Khairunnisa
Jurnal Masyarakat Indonesia (Jumas) Vol. 2 No. 01 (2023): Jumas : Jurnal Masyarakat Indonesia
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jumas.v2i01.38

Abstract

Perkembangan UMKM pada masa kini sangat berdampak terhadap tumbuhnya pasar ekonomi produktif yang menjadi fokus pemerintah untuk berkomitmen dalam pengembangannya. Hal ini terjadi dikarenakan ekonomi produktif sangat membantu dalam pengembangan perekonomian negara. Akan tetapi banyak pelaku UMKM yang mengelola usahanya tidak memiliki pengetahuan dasar dalam pengelolaan manajemen usaha, manajemen keuangan yang baik hingga keterampilan yang memadai untuk memajukan usahanya. UMKM “Sopou Batik Sibolatangan” kabupaten simalungun provinsi Sumatera Utara adalah UMKM yang saat ini sudah memulai industri ekonomi kreatif dengan membuat kain batik menggunakan motif khas kabupaten simalungun yang sering disebut “pinar” atau ornamen suku simalungun. Persaingan industri kain batik saat ini masih didominasi oleh pasar batik dari Pulau Jawa yaitu batik pekalongan, jogja dan daerah jawa lainnya yang masih banyak lagi memiliki motif khas jawa. Akan tetapi, kain batik dengan motif khas simalungun masih belum memiliki persaingan yang signifikan di pulau sumatera khususnya Sumatera Utara. Terlebih saat ini Danau Toba menjadi salah satu destinasi pariwisata prioritas dari 5 (lima) daerah wisata yang ditetapkan oleh Presiden Joko Widodo. Berdasarkan observasi yang dilakukan oleh Ibu Risnawati Damanik sebagai pemilik usaha “Sopou Batik Sibolatangan” ini, tercetuslah ide untuk membuat kain batik dengan motif / pinar khas kabupaten simalungun. Produk Sopou Batik ini sangat potensial untuk menjadi oleh oleh khas dari Simalungun. Berdasarkan hasil diskusi awal, ditemukan permasalahan mitra dalam melakukan pengembangan usaha antara lain tata kelola manajemen masih manual dan tradisional, terutama dalam bidang manajemen keuangan. Sopou Batik Sibolatangan belum mampu memisahkan antara uang untuk operasional rumah tangga dan usaha. Masalah lainnya adalah dari sisi kuantitas yaitu belum mampu dalam hal meningkatkan produksi secara cepat dan banyak karena keterbatasan peralatan produksi dan bahan baku. Sistem pemasaran yang dilakukan dengan cara mulut ke mulut (mouth to mouth marketing) tidak memberikan hasil yang optimal sehingga keuntungan yang didapatkan pun belum memenuhi harapan mitra. Mitra hanya melakukan penjualan terhadap orang sekitar rumah mitra yang dijadikan sebagai toko dan mengharapkan pembeli yang datang langsung karena memperoleh informasi dari orang yang pernah berkunjung ke toko mitra. Mitra UMKM “Sopou Batik Sibolatangan” belum menjadikan media sosial atau jaringan internet sebagai alat pemasaran. Masalah lainnya adalah tampilan kemasan (packaging) yang masih menggunakan plastik biasa sehingga tampilan produk menjadi kurang menarik. Berdasarkan uraian permasalahan di atas, maka solusi yang ditawarkan pada program ini adalah pengembangan usaha kerajinan dengan meningkatkan produktivitas melalui penambahan alat cetak pinar/motif batik simalungun dan peningkatan kemampuan sumberdaya manusia, tata kelola manajemen keuangan yang baik dan benar dengan membuatkan aplikasi manajemen keuangan yang memudahkan UMKM dalam mengelola keuangan. Adanya kegiatan pelatihan yang diberikan kepada mitra untuk peningkatan kemampuan mitra guna peningkatan jumlah produksi, adanya program digitalisasi dalam hal pemasaran melalui internet yaitu website dan media sosial, dan adanya kemasan yang baik dan menarik seperti logo dan label usaha, plastik kemasan (packaging) serta goodie bag yang identik dengan usaha UMKM “Sopou Batik Sibolatangan” Khas Simalungun.
Optimization of Hospital Patient Management through a Combined RFM and Fuzzy C-Means Approach: Enhancing Service Efficiency and Quality Cut Roza Asminanda; Widiya Nisa; Iswandi Idris; Ruri Aditya Sari; Rizaldy Khair
Journal of Science and Education (JSE) Vol. 5 No. 2 (2025): Journal of Science and Education (JSE)
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/jse.v5i2.408

Abstract

Healthcare services in Indonesia are considered inadequate, particularly in patient management at hospitals, which face significant challenges related to operational efficiency and service quality. With underlying issues such as limited capacity and resources, the variability of patient needs, and difficulties in predicting visit patterns, this research highlights the urgency of optimizing patient management through an innovative approach. This study aims to develop an effective patient management model by combining the RFM (Recency, Frequency, Monetary) method with Fuzzy C-Means. This approach is expected to provide a more accurate understanding of patient behavior and needs, enabling more effective resource allocation and improved service quality. The research methodology involves a literature review, data collection and preprocessing, clustering using the Fuzzy C-Means algorithm, cluster validation, patient characteristic analysis, and report preparation. Transaction and registration data from patients at Malahayati Hospital Medan, covering the period from January 2023 to March 2024, serve as the basis for the analysis
Implementation of Digital Financial Literacy in the Investment Decision-Making System for the Community of Padangsidimpuan City using the Analytical Hierarchy Process (AHP) Method Nirmalahaty Harahap; Wisnu Yudhistira; Rizaldy Khair; Khairunnisa Almadany
Journal of Science and Education (JSE) Vol. 5 No. 2 (2025): Journal of Science and Education (JSE)
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/jse.v5i2.409

Abstract

In today's digital era, digital financial literacy plays a crucial role in shaping the behavior and investment decisions of the community. Padangsidimpuan City, one of the cities in Indonesia, faces challenges in adopting and implementing digital financial literacy among its citizens. Effective and efficient investment decision-making has become vital in the current economic context, where financial information is widely available but often complex and difficult for the general public to interpret. The application of digital financial literacy can enhance individuals' abilities to manage personal finances and make wise investment decisions. However, there remains a gap in knowledge and practice in the field that hinders the optimal use of digital financial literacy. The urgency of this research lies in strengthening digital financial literacy within the community. By understanding its influence on investment decision-making, strategies can be developed to improve awareness and understanding of digital finance, thereby helping the public make more informed investment decisions. This study aims to analyze the application of digital financial literacy in the investment decision-making system in Padangsidimpuan City. The method used in this research is the Analytical Hierarchy Process (AHP), a systematic approach to solving complex decision-making problems through the ranking and evaluation of various criteria and alternatives. AHP was chosen for its unique ability to handle both subjective and objective preferences and decision-making complexities, making it highly suitable for examining the phenomenon of digital financial literacy in the context of investment decision-making.
Implementation of the Importance Performance Analysis (IPA) Method in the Lecturer Performance Evaluation System at IBBI University Medan Based on the Balanced Scorecard Jaman Amadi; S Sipur; F Fajrillah; Rizaldy Khair
Journal of Science and Education (JSE) Vol. 5 No. 2 (2025): Journal of Science and Education (JSE)
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/jse.v5i2.410

Abstract

In the era of globalization and increasingly competitive higher education, lecturer performance evaluation has become a crucial aspect for improving the quality of education. IBBI University Medan recognizes the importance of implementing an effective and efficient lecturer performance evaluation system to ensure that lecturers can make maximum contributions to the achievement of educational goals. The urgency of this research lies in the need to integrate the Importance Performance Analysis (IPA) method with the Balanced Scorecard (BSC) framework to create a comprehensive lecturer performance evaluation system. The main objective of this research is to implement and evaluate the effectiveness of the Importance Performance Analysis (IPA) method in the lecturer performance evaluation system at IBBI University Medan. This research uses a quantitative approach with a survey method to collect data from various stakeholders, including students, lecturers, and administrative staff. The collected data is then analyzed using the Importance Performance Analysis (IPA) method to identify gaps between expectations and realities in lecturer performance. The Balanced Scorecard is used as a framework to integrate the IPA results with the university's strategic objectives. This research is expected to provide valuable insights into the effectiveness of implementing the IPA method based on the Balanced Scorecard in the lecturer performance evaluation system. Through this research, IBBI University Medan aims to develop a lecturer performance evaluation system that is not only fair and transparent but also aligned with the university’s strategic goals, thereby contributing to the overall improvement of education quality.
PERANCANGAN MOTION GRAPHIC VIDEO ANIMASI SEBAGAI SARANA IKLAN PROMOSI DAN INFORMASI Idris, Iswandi; Pangaribuan, Hose Ronaldo; Khair, Rizaldy
Data Sciences Indonesia (DSI) Vol. 2 No. 2 (2022): Article Research Volume 2 Issue 2, Desember 2022
Publisher : ITScience (Information Technology and Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/dsi.v2i2.1929

Abstract

Advertising is a way to promote a product, brand or service to an audience to drive interest, engagement and sales. Social media can be utilized as a medium for spreading motion graphic content more widely and efficiently. This animation research aims to provide information on the effect of designing animation videos as a means of promotional advertising on Ucok Sticker and produce product advertising videos that can increase consumer appeal. From the research conducted obtained the results in the form of a 2D video animation product advertisements used as a promotional medium to attract consumer interest in Ucok Sticker products. This video is made using several software such as coreldraw, photohop and wondershare filmora x. It can be concluded that this research aims as a promotional advertisement and information to increase consumer attractiveness and sales. Researchers hope that this advertising video has better expectations for the future.
Co-Authors Abd Rachman Abubar Abrar Hadi Ade Johar Maturidi Agung Satria Wiguna Ahmad Faisal Aini, Zahratul Amren S, Hairul Asri Santosa Asrul Sani Ayub Wimatra Bahrun Ali Murtopo Budiyantara, Agus Catra Indra Catra Indra Cahyadi Cut Roza Asminanda Dian Noviandri Dwiyanto . Ekatri Ayuningsih Eriansyah Saputra H F Fajrillah Fithriyah Patriotika Hadi Prayitno Hanny Hafiar Harahap, Nirmalahaty Harahap, Nurmahendra Hasibuan, Siska HERY DIA ANATA BATUBARA Ibrahim Iswandi idris Iswandi Idris Iswandi Idris Izhary Siregar Jaman Amadi Jhoni Hidayat Kamaliah Ainun Khairunnida Khairunnisa Almadany Liber Tommy Hutabarat Lilis Saryani Lisnawati Lubis, Hamidah Azzahrah S Lubis, Ika Rahmadani M. Amril Siregar M. Syahputra Madany, Khairunnisa Al Margolang, Julfansyah Mirnawati Mirnawati Mirwan Aziz Ritonga Muhammad Zikri Mustafid Mustafid Nasution, Darmeli Niasty Lasmy Zaen Nila Hayati Nirmalahaty Harahap Nurliadi Nurliadi Pangaribuan, Hose Ronaldo Panjaitan Albert Panjaitan, Albert R Rizal Isnanto Raden Mohamad Herdian Bhakti Rahmah, Maulidya Ramadani Renny Lubis Rino Subekti RR. Aryanti Kristantini Ruri Aditya Sari S Sipur S, Mutiara Widasari S, Rossi Peter Santosa, Asri Sari, Indah Vusvita Sembiring, Rinawati Siregar, M. Amril Siregar, Muhammad Amril Siti Aisyah Sunardi Sunardi Sunardi Sunardi Sunardi Suyatmo Syafriwel, Syafriwel Sylvia, Tiara Ulfa Hasnita Usman Usman Vickri Febrian Wiguna, Agung Satria Wisnu Yudhistira Yeni Rachmawati Yudhistira, Wisnu Yusdartono, Muhammad Habib Zubaidah Hanum