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All Journal Jurnal Masyarakat Informatika Bulletin of Electrical Engineering and Informatics JUTI: Jurnal Ilmiah Teknologi Informasi Format : Jurnal Imiah Teknik Informatika JOIV : International Journal on Informatics Visualization Tech-E Jurnal Ilmiah FIFO Jurnal CoreIT BAREKENG: Jurnal Ilmu Matematika dan Terapan JITK (Jurnal Ilmu Pengetahuan dan Komputer) Technomedia Journal Riau Journal of Empowerment The IJICS (International Journal of Informatics and Computer Science) JURIKOM (Jurnal Riset Komputer) KOMPUTIKA - Jurnal Sistem Komputer Jurnal Manajemen Informatika Komputasi: Jurnal Ilmiah Ilmu Komputer dan Matematika Jurnal Tekno Kompak Building of Informatics, Technology and Science Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer IJAIT (International Journal of Applied Information Technology) Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sisfotek Global Journal of Computer System and Informatics (JoSYC) Community Development Journal: Jurnal Pengabdian Masyarakat TIN: TERAPAN INFORMATIKA NUSANTARA Journal of Computer Science, Information Technology and Telecommunication Engineering (JCoSITTE) Jurnal Teknik Informatika (JUTIF) JiTEKH (Jurnal Ilmiah Teknologi Harapan) Jurnal Informatika dan Rekayasa Perangkat Lunak Jurnal Ilmiah Infrastruktur Teknologi Informasi Jurnal Teknologi dan Sistem Informasi Journal Social Science And Technology For Community Service Jurnal Pendidikan dan Teknologi Indonesia Bulletin of Computer Science Research Journal of Informatics Management and Information Technology KLIK: Kajian Ilmiah Informatika dan Komputer Reputasi: Jurnal Rekayasa Perangkat Lunak EXPLORER J-Intech (Journal of Information and Technology) BEES: Bulletin of Electrical and Electronics Engineering Jurnal Sisfotek Global Jurnal Telematics and Information Technology (TELEFORTECH) Bulletin of Data Science Jurnal Ilmiah Sistem Informasi Akuntansi (JIMASIA) Jurnal Pengabdian Masyarakat Inovasi Paradigma Journal of Engineering and Information Technology for Community Service Journal of Computing and Informatics Research JEECS (Journal of Electrical Engineering and Computer Sciences) Jurnal Ilmiah Informatika dan Ilmu Komputer Journal of Informatics, Electrical and Electronics Engineering TEKNOSIA Jurnal INFOTEL Bulletin of Informatics and Data Science Jurnal Ilmiah Computer Science CHAIN: Journal of Computer Technology, Computer Engineering and Informatics Journal of Data Science and Information System Journal of Artificial Intelligence and Technology Information Journal of Information Technology, Software Engineering and Computer Science Jurnal Media Jawadwipa Bulletin of Artificial Intelligence International Journal of Informatics and Data Science Journal of Decision Support System Research Journal of Information Technology
Setiawansyah Setiawansyah
(Scopus ID : 57446859700), Universitas Teknokrat Indonesia
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Combination of Response to Criteria Weighting Method and Multi-Attribute Utility Theory in the Decision Support System for the Best Supplier Selection Ulum, Faruk; Wang, Junhai; Megawaty, Dyah Ayu; Sulistiyawati, Ari; Aryanti, Riska; Sumanto, Sumanto; Setiawansyah, Setiawansyah
J-INTECH ( Journal of Information and Technology) Vol 13 No 01 (2025): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v13i01.1810

Abstract

Choosing the right supplier is a strategic factor in supporting operational efficiency and a company's competitive advantage. This process requires a decision support system that is able to assess various alternatives objectively and in a structured manner. This study aims to develop a decision support system in the selection of the best supplier by combining the Response to Criteria Weighting (RECA) and Multi-Attribute Utility Theory (MAUT) methods. The RECA method is used to objectively determine the weight of each criterion based on the variation of data between alternatives, so as to reduce subjectivity in the weighting process. Meanwhile, the MAUT method functions to calculate the total utility value of each supplier based on the normalization value and weight that has been obtained. The results of the RECA method show the objective weight of each criterion, which is then used in the MAUT calculation process. The results of the analysis, obtained in the best supplier selection based on the total score of each candidate, it can be seen that PT Global Niaga Mandiri ranks first with the highest score of 0.6512, this shows that this company is the best choice in the supplier selection process. In second place is UD Anugrah Bersama with a score of 0.399, followed by PT Indo Logistik Prima in third place with a score of 0.3451. The combination of the RECA and MAUT methods has been proven to be able to produce accurate, rational, and accountable decisions. This system provides a measurable approach in filtering supplier alternatives efficiently and is relevant to be applied to various other multi-criteria decision-making contexts.
Customer Service Recruitment Decision Support System Applying MAUT Method Ruziana binti Mohamad Rasli; Mesran; Febrianus Gea; Setiawansyah
International Journal of Informatics and Data Science Vol. 1 No. 2 (2024): June 2024
Publisher : ADA Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64366/ijids.v1i2.46

Abstract

Customer service is a service provided by the company to consumers who are controlled online or offline by employees of the company, either before or after purchasing products or services. Eligibility in recruitment is very important where a customer service must be able to have good and clear public speaking so that it has an impact on customers. The expected labour problem is not easy and simple, this is because the process is still manual and only based on career level, age and experience. Where, these problems also lack qualified human resources and this makes the recruitment process inaccurate and in accordance with the desired demands.  So the solution is provided through a decision support system, a highly interactive computer-based system that assists in making a decision to utilise data and models in solving unstructured and semi-structured problems. In making decisions apply the MAUT method. In this research conducted using the Multi Attribute Utility Theory (MAUT) Method which is able to obtain maximum results to obtain superior recruitment personnel, namely alternative A1 with a result of 0.8975 as the top alternative after going through the method application stage.
COMPARISON OF EDGE DETECTION METHODS USING ROBERTS AND LAPLACIAN OPERATORS ON MANGO LEAF OBJECTS Darwis, Dedi; Fernando, Yusra; Trisnawati, Fika; Marzuki, Dwiki Hafizh; Setiawansyah, Setiawansyah
BAREKENG: Jurnal Ilmu Matematika dan Terapan Vol 17 No 3 (2023): BAREKENG: Journal of Mathematics and Its Applications
Publisher : PATTIMURA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/barekengvol17iss3pp1815-1824

Abstract

Edge detection is a technique to find the outlines of an object in an image by detecting significant changes in brightness or discontinuities. This study discusses the comparison of edge detection using Roberts operators and Laplacian operators. The object used in edge detection is four types of mango leaves (Golek, Arum Manis, Madu, and Kuweni) with the *.jpeg format that has been pre-processed with 1000 x 278 pixels. The test used in this study compared the results of White Pixel values, MSE, and PSNR with test data as many as 24 data samples from four types of mango leaves. The results of the comparison of edge detection methods using the Laplacian operator get the lowest MSE value of 7.8577, the highest PSNR value of 39.2119, and the white pixel value of 164951, while the Roberts operator gets the lowest MSE value of 8.9723, the highest PSNR value of 38.6358, and the white pixel value of 155889.
Decision Support System in Determining the Optimal Raw Material Supplier Using a Combination of Entropy and MOORA Wang, Junhai; Ahmad, Imam; Setiawansyah, Setiawansyah
FORMAT Vol 14, No 2 (2025)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/format.2025.v14.i2.006

Abstract

The selection of the right raw material supplier plays a crucial role in ensuring the efficiency and sustainability of supply chain management. However, the decision-making process is often complex due to the multiple criteria that must be considered simultaneously, such as quality, price, delivery timeliness, production capacity, and flexibility. To address this challenge, this study applies a decision support system that integrates the Entropy method for objective weighting of criteria and the MOORA method for ranking alternatives. Entropy weighting provides an unbiased determination of the importance of each criterion based on data variation, while MOORA delivers a systematic ranking of suppliers by combining benefit and cost criteria into a comprehensive performance score. The results of the analysis on eight supplier alternatives show that Supplier S8 achieves the highest ranking, followed by Supplier S3 and Supplier S6, indicating their superior ability to meet the defined criteria, especially in capacity and flexibility. Meanwhile, Supplier S4 ranks the lowest, reflecting its relatively weaker performance across several aspects. These findings demonstrate that the combination of Entropy and MOORA provides a reliable, objective, and transparent framework to support decision-making in supplier selection.
Decision Support System for Performance Assessment of the Best Salesperson with the Integration of Entropy and WASPAS Wang, Junhai; Setiawansyah; Isnain, Auliya Rahman
International Journal of Informatics and Data Science Vol. 2 No. 2 (2025): June 2025
Publisher : ADA Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64366/ijids.v2i2.88

Abstract

The salesperson performance assessment is an important aspect of improving the effectiveness of a company's marketing strategy. However, this assessment process often faces the challenge of subjectivity, especially in determining the weights of the criteria used. To address this issue, this study implements a combination of the Entropy and WASPAS methods. The Entropy method is used to objectively determine the weights of the criteria based on data variation, while the WASPAS method is used to evaluate and rank alternatives. A case study was conducted on five salesperson personnel with the criteria used in selecting the best salesperson being sales target achievement, product mastery, communication skills, creativity, and work ethics. The results showed that Muhammad Iqbal (A3) ranked first with a score of 0.882, followed by Andi Saputra (A1) with a score of 0.796, Rizky Kurniawan (A5) with a score of 0.770, Budi Santoso (A2) with a score of 0.724, and Siti Rahmawati (A4) with a score of 0.655. The main contribution of this research is to present a more accurate and objective salesperson performance evaluation model through the integration of the Entropy–WASPAS method. This finding has practical implications for companies in selecting the best employees, identifying salesperson personnel with outstanding performance, and supporting strategic decision-making in human resource development in the marketing field.
Comparison of Certainty Factor, Dempster Shafer, and Bayes' Theorem in Expert Systems for Diagnosing Female Reproductive System Diseases Mesran, Mesran; Rasli, Roznim Mohamad; Setiawansyah, Setiawansyah; Arshad, Muhammad Waqas
Building of Informatics, Technology and Science (BITS) Vol 7 No 2 (2025): September 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v7i2.8334

Abstract

Expert systems are one application of artificial intelligence used to mimic the ability of an expert in diagnosing a disease. This study aims to compare the performance of three inference methods Certainty Factor, Dempster-Shafer, and Bayes' Theorem in the diagnosis of female reproductive system diseases. Symptom data and expert knowledge values were obtained from medical experts to support the system's validity. Each method was implemented on the same symptom data, and the results were analyzed to assess the consistency of the diagnoses produced. The results show that the Certainty Factor method produced a diagnosis of Cervical Cancer with the highest confidence value of 0.9999, followed by the Dempster-Shafer method with the same diagnosis and a confidence value of 0.852. However, the Bayes Theorem method produced a different diagnosis, namely Ovarian Cyst, with a confidence value of 0.911. These differing results indicate that the characteristics and approaches of each method significantly influence the final diagnosis outcome. This study contributes insights to expert system developers regarding the strengths and weaknesses of each inference method. The selection of the appropriate method must be tailored to the system's requirements, data complexity, and the level of uncertainty in the medical information used.
Sistem Pendukung Keputusan dalam Pemilihan Surat Kabar Online Terbaik dengan Metode WASPAS Mesran; Ahmadfauzy; Aniyanti Tafonao; Mahesa Raihan Rifqi; Setiawansyah
Journal of Decision Support System Research Vol. 2 No. 3 (2025): May 2025
Publisher : ADA Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64366/dss.v2i3.101

Abstract

The development of the internet makes it easier for us to get information, we don't have to buy newspapers or magazines to get information. We only use various social media to get information easily and quickly. This online newspaper provides many benefits for us in getting information, but in getting information online we need to be careful because there are also positive and negative impacts in this online newspaper. Sometimes they provide information that is not filtered first and are wrong in providing the information and the news is not clear so that there are often promblematics for many people in reading information on social media. So in solving the problems that occur in the selection of online newspapers, several criteria are needed including Reputation & Credibility, News Content, Journalism Quality, Platform Availability and Interactivity Level. So that in solving the above problems, the author needs a tool to solve the problem, namely SPK. SPK is a computerised tool in problem solving using real data in order to get or obtain clear and accurate information results. In this study the authors used the WASPAS method to find the final results accurately. So with that, the one who gets the highest rank in the selection of the best online newspaper is Kompas.com with a value of 1 and followed by Detikcom with an acquisition value of 0.76032.
Penerapan Multi-Atributive Ideal-Real Comparative Analysis dan PIPRECIA Dalam Evaluasi Kinerja Pemasok Bahan Baku Pasha, Donaya; Safi, Mudar; Setiawansyah
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 4 No. 4 (2024): Februari 2024
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v4i4.1652

Abstract

Performance evaluation of raw material suppliers is a systematic process carried out by companies to measure and monitor supplier performance in supplying the necessary raw materials. Through continuous evaluation, companies can improve the effectiveness of supplier management strategies, identify opportunities for improvement, and build long-term, mutually beneficial relationships. Performance evaluation of raw material suppliers is the main instrument in maintaining supply chain integrity and ensuring the sustainability of company operations. This process involves assessing various aspects, including the quality of raw materials, timeliness of delivery, compliance with ethical and environmental standards, and efficiency in logistics processes. The problem that occurs in performance evaluation is that there is no application of a decision support system model that can evaluate the performance of raw material suppliers, the process so far carried out in evaluating the performance of raw material suppliers only assesses the criteria in the assessment of supplier performance evaluation. This study aims to evaluate the performance of raw material suppliers by applying the Multi-Attributive Ideal-Real Comparative Analysis (MAIRCA) method and Pivot Pairwise Relative Criteria Importance Assessment (PIPRECIA). The final value of supplier performance evaluation is the overall result of the appraisal process carried out by a company on its suppliers. In this process, various aspects of supplier performance are evaluated using predetermined methods, the PIPRECIA method for weighting criteria and MAIRCA for supplier performance evaluation calculations. The results of the evaluation of the performance of raw material suppliers show the results for the best 1 with a final value of 0.352 obtained by Tanjung Raja suppliers, the best 2 with a final value of 0.333 obtained by CV Tri Sakti suppliers, the best 3 with a final value of 0.315 obtained by Abadi Makmur suppliers.
Combination of Multi-Attributive Ideal-Real Comparative Analysis and Rank Order Centroid in Supplier Performance Evaluation Arshad, Muhammad Waqas; Setiawansyah; Mesran; Desyanti
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 4 No. 4 (2024): Februari 2024
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v4i4.1677

Abstract

Supplier performance evaluation is a critical aspect of supply chain management that focuses on assessing and monitoring the performance of suppliers. Supplier performance evaluation not only provides benefits for the company, but also motivates suppliers to improve their quality standards and operational efficiency. This study aims to evaluate supplier performance based on existing assessment data by applying the ROC method to determine the weight of the criteria used, then the MAIRCA method will evaluate supplier performance so that it will produce a rating of supplier performance evaluation which will be a decision recommendation for companies in assessing the performance of existing suppliers. The combination of ROC and MAIRCA weighting methods forms a powerful approach in addressing the complexity and challenges of multi-criteria decision making. ROC with its focus on relative ranking criteria, whereas MAIRCA which considers the difference between ideal and real conditions, presents complementary perspectives. By combining the two, decision makers can generate a more contextual and informational weight of criteria. The ranking result graph in figure 4 shows the best supplier performance obtained on behalf of Supplier C with a final value of 0.052391944 ranked 1, then on behalf of Supplier F with a final value of 0.050077222 ranked 2, and on behalf of Supplier G with a final value of 0.049074028 ranked 3.
Combination of Rank Sum and Multi Attribute Utility Theory in Determining the Best Receptionist Performance Arshad, Muhammad Waqas; Setiawansyah, Setiawansyah; Mesran
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 4 No. 5 (2024): April 2024
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v4i5.1791

Abstract

As the frontline of the service industry, a receptionist's performance not only reflects his professionalism, but also affects the first impression and overall customer experience. Problems in assessing the performance of a receptionist can include several things, namely difficulty measuring the quality of social interactions objectively, performance appraisals often focus more on administrative tasks, lack of understanding of the receptionist's role as a liaison between the company and customers, difficulty in assessing intangible aspects such as friendliness, patience, or the ability to respond to changing customer needs quickly and efficiently. The combination of rank sum weighting methods and Multi-Attribute Utility Theory (MAUT) can result in a more holistic and robust approach to decision making. In this approach, the rank sum weighting method can be used to get an initial picture of the relative preferences of various alternatives, while MAUT can be used to dig deeper into those preferences and account for complex factors such as attribute weights and utility values. By combining these two methods, decision makers can gain a deeper understanding of their preferences, while still maintaining openness to multiple perspectives and information. The results of the ranking of the best cashier performance the 1st best cashier with a value of 0.574 obtained by Zulaikah, the 2nd best cashier with a value of 0.473 obtained by Arini, and the 3rd best cashier with a value of 0.337 obtained by Lilik Karlina.
Co-Authors Abhishek R Mehta Ade Dwi Putra Ade Surahman Adi Sucipto, Adi Aditia Yudhistira Agus Perdana Windarto Agus Wantoro Agustina, Intan Ahdan, Syaiful Ahmad Ari Aldino Ahmad Ari Aldino Ahmad Ari Aldino Ahmad Ari Aldino Ahmadfauzy Alfry Aristo Jansen Sinlae Alita, Debby Amalia, Zahrina Andi Nurkholis Andika, Rio Aniyanti Tafonao An’ars, M. Ghufroni Arfinia Rahma Ari Sulistiyawati Ari Sulistiyawati Ari Sulistiyawati Ari Sulistiyawati Ariany, Fenty Arie Qur’ania Arief Budiman Arshad, Muhammad Waqas Arsi Hajizah Asistyasari, Ayuni Ayu Megawaty, Dyah Bustanul Ulum Chandra, Iryanto Damayanti Damayanti Damayanti, Damayanti Daniarti, Yeni Daniel Prasetyo Tarigan Deas Andrian Dwijaya Debby Alita Dedi Darwis Dedi Triyanto Desyanti Dinda Titian Lestari Dodi Siregar Dodi Siregar Dwi Satria, M. Najib Dyah Aminatun Dyah Ayu Megawaty Eko Bagus Fahrizqi Erlin Windia Ambarsari Erliyan Redy Susanto Fadila Shely Amalia Fajar Irvansyah Faruk Ulum Febrianus Gea Ferico Octaviansyah Pasaribu, Ahmad Fernando, Yusra Fikri Hamidy Gibtha Fitri Laxmi Hamdan Sobirin, Muhammad Heni Sulistiani Heni Sulistiani Ida Mayanju Pandiangan Imam Ahmad Imam Ahmad Iryanto Chandra Isnain, Auliya Rahman Jeperson Hutahaean Jumaryadi, Yuwan Junhai Wang Junhai Wang Junhai Wang Junhai Wang Kiki Septiani Kurniawan, Arsy Laurent Nababan Mahendra, Ferdian Jerry Mahesa Raihan Rifqi Mandasari, Berlinda Marzuki, Dwiki Hafizh Megawaty, Dyah Ayu Merlin Puspita Sari Mesran Mesran Mesran, Mesran Mohammad Taufan Asri Zaen Muhaqiqin muhaqiqin Ni Komang Ratih Kumala Nirwana Hendrastuty Nuari, Reflan Nuralia Nuralia Nurman Fadhlullah nurnaningsih, Desi Nuzuliarini Nuris Octaviansyah, A. Ferico Oprasto, Raditya Rimbawan Palupiningsih, Pritasari Parjito Parjito Pasaribu, A. Ferico Octaviansyah Pasha, Donaya Permata, Permata Pramuditya, Andri Prastowo, Kukuh Adi Priandika, Adhie Thyo Pritasari Palupiningsih Purbha Irwansyah, Irsyad Pustika, Reza Putra, Ade Dwi Putra, Rulyansyah Permata Putri Sukma Dewi Putri Sukma Dewi Qadhli Jafar Adrian R Metha, Abhishek Rahmadianti, Fitrah Amalia Rahman, Miftahur Rasli, Roznim Mohamad Reflan Revife Purba Rilo Nur Devija Rini Nuraini Riska Aryanti Rohmat Indra Borman Romadhoni, Randi Roswita Daeli Roznim, Roznim Ruziana binti Mohamad Rasli Ryan Randy Suryono S. Samsugi Safi, Mudar Sanriomi Sintaro Saputra, Alvin Setiawan, Dandi Setyani, Tria Sinta, Ratna Sari Roma Siti Mahmuda Sitna Hajar Hadad Sofiansyah Fadli Sri Agustiani Br Siburian Subhan Subhan Sufiatul Maryana Sufiatul Maryana Sumanto Sumanto Sumanto Sumanto Surahman, Ade Susanto, Erliyan Redy Sussolaikah, Kelik Syaiful Ahdan Temi Ardiansah Trisnawati, Fika Ulum, Faruk Untoro Adji Very Hendra Saputra Very Hendra Saputra Wahyudi, Agung Deni Wang, Junhai Waqas Arshad, Muhammad Widiyanti, Adella yasin, ikbal Yohanes Eka Wibawa Yuliani, Asri Yuri Rahmanto Yusra Fernando