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All Journal International Journal of Business Studies Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Kewarganegaraan International Journal of Engineering, Science and Information Technology Journal of Sustainable Community Development (JSCD) TRANSFORMASI : JURNAL PENGABDIAN PADA MASYARAKAT Apollo: Journal of Tourism and Business Innovative: Journal Of Social Science Research Jurnal Penelitian Chanos Chanos Journal of Information System, Technology and Engineering Salus Publica Jurnal Pengabdian Kepada Masyarakat Kalam JIPITI: Jurnal Pengabdian kepada Masyarakat JCRIM (Journal of Current Research In Multidisciplinary) Jurnal Pengabdian dan Inovasi Masyarakat
Nawangwulan, Irma M
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High School Students to IPMI Institute: A Campus Tour & InnoHub McNerney, Brian; Anantadjaya, Samuel PD; Nawangwulan, Irma M; Samuel, DC Ethan; Samuel, Daniella CE; Surya, Iqbal
Journal of Sustainable Community Development (JSCD) Vol. 7 No. 2 (2025): Journal of Sustainable Community Development
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v7i2.151

Abstract

This manuscript provides a structured analysis of a community development initiative conducted by students of IPMI Institute, employing a mixed-method evaluative framework grounded in Shared Value theory, Corporate Social Responsibility principles, and Social Capital Theory. The program engaged a local orphanage through targeted interventions, provision of essential goods, structured educational interactions, and operational support, designed to enhance community welfare while strengthening student competencies relevant to contemporary business practice. Methodologically, the initiative was assessed using qualitative observation, stakeholder feedback interviews, and basic output metrics (for instance, beneficiary reach, resource distribution efficiency, and engagement intensity). Findings demonstrate significant gains in students’ applied leadership, cross-functional coordination, and impact assessment capabilities, illustrating the pedagogical effectiveness of experiential social engagement within business education. On the community side, the program contributed to incremental capacity-building, improved resource accessibility, and strengthened relational networks consistent with Social Capital development. The results underscore the strategic value of embedding community-oriented initiatives within business curricula to generate dual outcomes: enhanced student readiness for impact-driven organizational environments and measurable community-level benefits aligned with sustainable development objectives.
The Influence of Job Stress, Job Boredom, and Technology Accessibility on Cyber-Loafing Behavior in Online Customer Service Employees Sidjabat, Sonya; Purwati, Sri; Nugroho, Judianto Tjahjo; Nawangwulan, Irma M; Karyadi, Haris; Lubis, Fatimah Malini
Journal of Information System, Technology and Engineering Vol. 4 No. 1 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i1.280

Abstract

Online customer support agents need to use internet-based systems because their work requires digital technology which raises their risk of cyber-loafing. The study investigates how technology accessibility affects online customer service workers' cyber-loafing behavior through its interaction with job stress and job boredom. The research used an explanatory design with its quantitative method to investigate the topic. The researchers gathered data through a survey which selected 170 participants using purposive sampling. The researchers conducted multiple linear regression analysis after they had completed data verification and reliability assessment and classical assumption testing. The study results showed that job stress and job boredom together with technology accessibility created a relationship which had a strong impact on cyber-loafing behavior. People in digital workplaces access non-work internet content according to this study because their mental states and workplace conditions determine their online habits. The research establishes a theoretical framework which develops our understanding of employee behavior in digital workplace settings. The study results provide organizations with practical recommendations on how to maintain employee productivity through effective management of their workload and work design and technology implementation.
The Influence of Platform Ease of Use, IT Infrastructure Quality and Digital Training Effectiveness on the Digital Employee Experience of Human Resources Department Employees Sidjabat, Sonya; Purwati, Sri; Anantadjaya, Samuel PD; Nawangwulan, Irma M; Tawil, Muhamad Risal; Sonani, Nia
Journal of Information System, Technology and Engineering Vol. 4 No. 1 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i1.282

Abstract

Organizations need to establish a suitable digital employee experience platform which enables their employees to work effectively while maintaining high productivity levels to achieve their digital transformation goals in Human Resources. This study examines how platform usability and IT system performance and digital training methods together influence the digital work experience of Human Resources Department employees. The researchers used a quantitative research approach that employed an explanatory framework to conduct their investigation. The researchers obtained data by conducting a survey to 160 participants who were selected through purposive sampling. The researchers conducted data analysis through multiple linear regression after they validated and verified reliability and classical assumption testing. The results demonstrated that platform usability together with IT system performance and digital training methods created a positive impact on the digital work experience. The study shows that three elements create an effective digital work environment because users need a system that they can easily operate while technological systems must function reliably and digital training programs must succeed in their execution. The study findings offer organizations practical guidance to create digital HR systems which enhance employee satisfaction and productivity.
The Influence of Customer Digital Engagement, Organizational Agility, and Strategic Alignment on Digital Business Performance in the Fintech Industry Djunaedi, Djunaedi; Widyastuti, Niken; Anantadjaya, Samuel PD; Nawangwulan, Irma M; Kusnadi, Iwan Henri; Muarief, Fahrurozi
Journal of Information System, Technology and Engineering Vol. 4 No. 1 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i1.290

Abstract

The fintech sector requires businesses to select suitable technological tools and develop operational methods that will enable them to conduct their digital business activities. The research study examines how customer digital interaction together with organizational agility and strategic alignment impacts the digital business results of the fintech sector. The research project uses a quantitative research approach together with an explanatory research framework. The researchers used purposive sampling methods to distribute questionnaires to 170 employees from various fintech companies. The researchers conducted data analysis through multiple linear regression after they completed validity testing and reliability testing together with classical assumption testing. The results show that customer digital engagement together with organizational agility and strategic alignment create positive effects on digital business performance within the fintech industry. Customer digital engagement enables customers to establish deeper connections with digital services while organizational agility allows companies to adjust their operations according to market conditions and strategic alignment ensures that business operations work in harmony with information technology to achieve maximum technology advantages. The research results enable fintech companies to achieve sustainable improvements in their digital business performance through practical results.
The Influence of Adaptive Organizational Culture, Knowledge Management Capability, and Academic Innovation Climate on Agile Leadership Performance in Higher Education Institutions Pettalongi, Sagaf S.; Subroto, Desty Endrawati; Suhara, Ade; Nudu, Josef Hernawan; Nawangwulan, Irma M; Anantadjaya, Samuel PD
Journal of Current Research In Multidisciplinary Vol. 3 No. 4 (2025): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

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Abstract

Higher education institutions need leaders who can handle the fast-paced changes which currently shape their academic environments. The research investigates how adaptive organizational culture and knowledge management capacity and academic innovation climate affect agile leadership performance in higher education institutions. The study utilized quantitative research methods which required an explanatory research design to conduct its study. The researchers used purposive sampling to collect data from 140 respondents who worked as leaders and academic staff at higher education institutions. The researchers used multiple linear regression to analyze data after they validated the data and confirmed its reliability and tested classical assumptions. The results show that adaptive organizational culture and knowledge management capability and academic innovation climate together with their individual elements create a major positive effect on agile leadership performance. The study results show that organizations can enhance their agile leadership capabilities through two methods which include strengthening their adaptive organizational culture and using effective knowledge management and establishing a positive academic innovation environment. The study provides theoretical contributions to the existing body of knowledge about educational management and organizational leadership. The study results offer practical guidance to higher education institution managers who need to develop leadership programs that promote adaptive skills and innovative capabilities.
The Influence of Organizational Support, Team Collaboration, and Job Security on Job Satisfaction of Health Workers at Regional General Hospitals Tawil, Muhamad Risal; Subroto, Desty Endrawati; Anantadjaya, Samuel PD; Nawangwulan, Irma M; Violin, Vivid; Putranto, Samuel Aditya Eko
Journal of Current Research In Multidisciplinary Vol. 4 No. 1 (2026): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

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Abstract

The study examines the effects of organizational support and team collaboration and job security on job satisfaction among healthcare staff working in a regional general hospital. The study used quantitative research methods which involved researchers distributing questionnaires to 130 selected participants who were chosen through purposive sampling. The researchers conducted data analysis by using multiple linear regression which needed testing of both validity and reliability together with normality testing and heteroscedasticity testing and multicollinearity testing. The research found that organizational support and team collaboration and job security positively impacted job satisfaction which reached statistically significant results. Healthcare workers can perform their duties in a secure work environment which exists because organizations provide support and teams work together and employees have job security. The three variables together explain all changes that occur in job satisfaction levels. The study results assist hospital administrators in developing successful plans which will enhance healthcare worker job satisfaction and improve healthcare service delivery.
The Influence of Website Usability, Social Media Engagement, and Omnichannel Integration on the Digital Customer Experience of Online Retail Hendratni, Tyahya Whisnu; Hamdany, Mohammad Azharie; Nawangwulan, Irma M; Anantadjaya, Samuel PD; Nurdiansyah, Yanuar; Violin, Vivid
Journal of Current Research In Multidisciplinary Vol. 4 No. 1 (2026): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research study investigates the impact of three factors which are Website Usability Social Media Engagement and Omnichannel Integration on Digital Customer Experience in online retail websites. The study used a quantitative approach with a survey method by distributing questionnaires to 200 active online retail consumers selected using a purposive sampling technique. The research required respondents to meet three requirements which included making two online purchases within the previous six months and using social media platforms and accessing multiple digital channels from different companies. The research team used multiple linear regression analysis to process the collected data. The data underwent testing before the analysis process through validity testing and reliability testing and classical assumption testing which included assessments of normal distribution and testing for heteroscedasticity and multicollinearity. The study proved that Website Usability together with Social Media Engagement and Omnichannel Integration created a positive relationship which reached a statistically significant impact on Digital Customer Experience. The results demonstrate that three factors which include website usability and social media customer engagement and cross-channel service integration show a strong impact on digital customer experience in online retail stores.
Co-Authors Abdurohim Abdurohim, Abdurohim Agung Nurmansyah Agus Rachmat, Timotius Alamsyah - Alfiana Alfiana Aman Wirakartakusumah Amelia Naim Indrajaya Anantadjaya, Samuel PD Anggreni, Made Ayu Anugriaty Indah Asmarany Assery, Syeh Bahtiar Efendi Borosi, Deby C desi kristanti, desi Devy Sofyanty Diawati, Prety Djunaedi Djunaedi Erlin Dolphina Fatimah Malini Lubis Gede Wirabuana Putra Ginting, Sunardi Hadiati, Lia Hamdany, Mohammad Azharie Hariandja, Hari Ara Hendy Tannady Isna Juwita Jayanti, Ansri Jayanto, Imam Josef Hernawan Nudu Karyadi, Haris Klemens Mere Kusnadi, Eko Kusnadi, Iwan Henri Kusumawati, Diana Anggraini LAHUDDIN, ABDUL HARIS Mardikawati, Budi Mardikawati McNerney, Brian Muarief, Fahrurozi Muhamad Risal Tawil Muklis Muklis Muqaddasah, Pikat AR Niken Widyastuti Nugroho, Judianto Tjahjo Nurdiani, Tanti Widia Nurfadilah, Dety Nurhayati, Eni Candra Oktavianis, Yusrika Pratama, Sasotya Purnamasari, Eva Putranto, Samuel Aditya Eko Racmat, Timotius A Rakhmawati, Eni Ramli, Akhmad Ratnawati Ratnawati Sagaf S. Pettalongi Saliu, Fluturim Samuel, Daniella CE Samuel, Daniella Christy Eryn Samuel, DC Ethan Sari , Dyan Prawita Sari, Ade Risna Setyawan, Antonius Ary Sidjabat, Sonya Sjahruddin, Herman Sri Purwati, Sri St. Sukmawati. Subroto, Desty Endrawati Suhara, Ade Sukma , Agus Hitopa Sukma Sulawati, Sulawati Suroso, Adi Surya, Iqbal Timotius Agus Rachmat, Timotius Agus Tyahya Whisnu Hendratni Upik Djaniar Verawaty Verawaty Violin, Vivid Vivi Adeyani Tandean, Vivi Adeyani Wahiddudin, Mohammad Yanuar Nurdiansyah, Yanuar Yuliawati, Minar Yulita F Susanti Zahirsjah, Cut Sjahrifa Zahirsjah, Rifa Zulaecha, Hesty Erviani