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All Journal Dinasti International Journal of Education Management and Social Science International Journal of Economics Development Research (IJEDR) Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management Journal of Sustainable Tourism and Entrepreneurship Aviasi : Jurnal Ilmiah Kedirgantaraan Jurnal Kewarganegaraan Studi Ilmu Manajemen dan Organisasi Premium: Insurance Business Journal International Journal of Multidisciplinary Research and Literature (IJOMRAL) East Asian Journal of Multidisciplinary Research (EAJMR) Journal of Law, Poliitic and Humanities Jurnal Pemberdayaan Ekonomi International Journal of Asian Business and Management (IJABM) Jurnal Siber Multi Disiplin Jurnal Manajemen dan Bisnis (J-Mabis)
suryawan, ryan firdiansyah
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Journal : Dinasti International Journal of Digital Business Management

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Model Service Quality : Case Study Indonesian Domain Suryawan, Ryan Firdiansyah; Candra Susanto, Primadi; Agusinta, Lira
Dinasti International Journal of Digital Business Management Vol. 5 No. 2 (2024): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v5i2.2218

Abstract

Domain Internet Indonesia this study aims to determine the price for the loyalty of .id domain users name, the quality of user loyalty, and brand image on the loyalty of .id domain users name. The sample of this study amounted to 93 taken from the Lemeshow formula with an alpha of 5% of the total customers who did not renew the .id domain name at the Indonesian Internet Domain name manager  This research method uses quantitative methods with Structural Equation Modeling (SEM): Partial Least Square (PLS). This research was conducted by developing a model to analyze the effect of price, brand image, and product quality on consumer loyalty for .id domain names. The researcher describes the results found, then proceeds with discussing the conclusions of acceptance or rejection of the hypothesis as well as various theoretical and managerial implications that arise and will present the limitations of the research  and  future agenda that can be carried out as a continuation of research on the .id domain.
Co-Authors Aditya Wardhana Agusinta, Lira Alfi Maghfuriyah Aminullah Assagaf Ari Sulistyowati, Ari Arief, Ilham Bando, Nurjannah Dian Nurmastuti Didin Sjarifudin, Didin Edhie Budi Setiawan, Edhie Budi Endah Yuniarti, Endah Febrian, Wenny Desty Hendy Tannady Hernawan, Moch Arif Husainah, Nazifah Ika Utami Yulihapsari Istiqaroh, Choirum Rindah Josua Panatap Soehaditama Julianti, Rina Juliater Simamarta Juliater Simarmata Kamsariaty, Kamsariaty Latuconsina, Abdul Samad Madjid, Suharto Abdul Maharani, Amalina Maianto, Teguh Marwan Marwan Maulina, Evaf Muliyati, Muliyati Nadia Dwi Irmadiani Nuryana, Arief Panggabean, Helena Louise Parmenas, Naik Henokh Perwitasari, Erni Pratiwi Pramana Putra, Nanda Prihanto, Y. Johny Natu Primadi Candra Susanto Ratnasari, Dyah Novita Sani, Indra Sari, Laynita Septiano, Renil Sesario, Revi Siera Syailendra Siti Annisa Wahdiniawati, Siti Annisa Slamet Riyadi Sudarno Sudarno SUGENG SUROSO, SUGENG Sukesi . Sumardi . Sungkono Suyanto Tri Susilowati Widiyanto, Prima Yosepha, Sri Yanthy Yosi Pahala, Yosi Yuliastuti, Hilda