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All Journal E-SOSPOL Humano: Research Journal Jurnal Administrasi Negara Gema Publica : Jurnal Manajemen dan Kebijakan Publik Jurnal Sosio Sains Kybernan: Jurnal Studi Kepemerintahan Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Darma Agung Jurnal Ilmiah Ilmu Administrasi Jurnal Pengabdian Masyarakat Asia Fokus: Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang Jurnal Syntax Fusion : Jurnal Nasional Indonesia Indonesian Journal of Intellectual Publication (IJI Publication) Jurnal Magister Administrasi Publik Jurnal Administrasi Publik dan Kebijakan (JAPK) Pakem : Jurnal Pengabdian Kepada Masyarakat Jurnal Studi Ilmu Sosial dan Politik Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) Jurnal Studi Pemerintahan dan Akuntabilitas PESIRAH: Jurnal Administrasi Publik Jurnal Administrasi Publik dan Bisnis (JaPaBis) Innovative: Journal Of Social Science Research Jurnal Administrasi Karya Dharma PARAPOLITIKA: Journal Of Politics and Democracy Studies Semar : Jurnal Sosial dan Pengabdian Masyarakat Lok Seva: Journal of Contemporary Community Service Jurnal Relasi Publik JURNAL ILMU SOSIAL DAN ILMU POLITIK, STISIPOL RAJA HAJI MULTIPLE: Journal of Global and Multidisciplinary PUBLICUS: JURNAL ADMINISTRASI PUBLIK ABDI UNISAP: Jurnal Pengabdian Kepada Masyarakat EMAS Baileo: Jurnal Sosial Humaniora Journal OF Poltica Governo Holistik Analisis Nexus Politeia : Journal of Public Administration and Political Science and International Relations Jurnal SUTASOMA Community Services: Sustainability Development Journal of Social Sciences and Cultural Study Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Perkembangan Kajian Sosial Tamalanrea: Journal of Government and Development Summa : Journal of Accounting and Tax EVOKASI: Jurnal Kajian Administrasi dan Sosial Terapan PENA BANGSA: BISNIS DAN TATA KELOLA PUBLIK ADPTIF Indonesian Journal of Intellectual Publication (IJI Publication) Jurnal Regional Planning (Edisi Elektronik) Socious Journal Journal of Poltica Governo
Ahmad Rosandi Sakir
Program Studi Administrasi Negara, Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Pattimura
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Public Health Social Sciences Other

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Tiga Unsur Pembangunan Desa di Negeri Rumah Tiga Kecamatan Teluk Ambon Kota Ambon Patty, Julia Theresia; Ponto, Iriane Sosiawaty; Soselisa, Pieter Sammy; Alhamid, Rugayah; Rahanra, Ivonny Yeany; Sakir, Ahmad Rosandi
Lok Seva: Journal of Contemporary Community Service Vol 2, No 2 (2023)
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/lokseva.v2i2.8696

Abstract

The development of the village is basically the entire process of organizing a series of planned and systematic activities carried out by the village government together with the entire community in various aspects of life, including social, cultural, economic, and political fields, to improve the village's quality of life from an unfavorable state to a perceived better one in the future. The methods used in this Community Service activity include discussions, question-and-answer sessions, and opinions sharing. The results of this Community Service activity are activities dedicated to the community, with discussions about the three development elements present in the Negeri Rumah Tiga Kota Ambon. This provides an overview of how the development of the capabilities of the local population/community and the preparation of mechanisms as the main actors in development are nurtured, ensuring that development proceeds by the established programs.
PENERAPAN MODEL SERVQUAL (SERVICE QUALITY) DALAM PELAYANAN PUBLIK : STUDI KASUS KANTOR CAMAT LAPPARIAJA KABUPATEN BONE Sakir, Ahmad Rosandi
JURNAL DARMA AGUNG Vol 32 No 2 (2024): APRIL
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Darma Agung (LPPM_UDA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46930/ojsuda.v32i2.4161

Abstract

Metode Servqual adalah salah satu metode yang dapat diterapkan dalam pelayanan publik. Metode ini digunakan untuk mengukur kualitas pelayanan yang diberikan oleh suatu instansi pemerintah atau organisasi. Servqual merupakan singkatan dari Service Quality, yang berarti kualitas pelayanan. Metode ini terdiri dari lima dimensi, yaitu tangibles, reliability, responsiveness, assurance, dan empathy. Penelitian ini Bertujuan Untuk mendeskripsikan penerapan pelayanan publik di Kantor Kecamatan Lappariaja, Kabupaten Bone, dengan menggunakan model Servqual. Penelitian ini menggunakan pendekatan deskriptif kualitatif untuk mengeksplorasi dan menggambarkan penerapan Model Servqual dalam pelayanan publik. Lokasi penelitian ini terfokus di Kantor Camat Lappariaja, Kabupaten Bone. Secara keseluruhan, hasil penelitian menunjukkan perlunya langkah-langkah perbaikan yang berkelanjutan di Kantor Kecamatan Lappariaja. Peningkatan aksesibilitas teknologi, keterampilan komunikasi staf, kejelasan informasi, keandalan layanan, dan empati dalam respons terhadap kebutuhan individu masyarakat menjadi kunci untuk menciptakan lingkungan pelayanan publik yang lebih baik dan memenuhi harapan masyarakat secara menyeluruh.
Analisis Disiplin Kerja Pegawai Negeri Sipil Pada Kantor Kecamatan Nusaniwe Kota Ambon Sakir, Ahmad Rosandi
Jurnal Administrasi Publik dan Bisnis Vol 6 No 1 (2024): Maret
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v6i1.117

Abstract

The ability of employees at the Subdistrict Office of Nusaniwe, Ambon City, to comply with duties and avoid prohibitions is by the provisions of Government Regulation Number 53 of 2010 concerning the Discipline of Civil Servants. These duties include aspects such as attendance and adherence to working hours, achieving work targets as specified, and providing the best possible service to the community by applicable Service Standards. The applicable prohibitions cover aspects such as receiving gifts or rewards from various parties that may be related to work or positions, as well as restraining or obstructing those being served, potentially causing losses to the parties involved. Furthermore, disciplinary action involves determining the level and type of disciplinary action commensurate with the violations committed by employees.
Tinjauan Literatur: Pemanfaatan Teknologi Informasi untuk Meningkatkan Mutu Pelayanan Publik Sakir, Ahmad Rosandi
Jurnal Administrasi Publik dan Bisnis Vol 6 No 2 (2024): September
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v6i2.170

Abstract

The numerous complaints from the public regarding the poor quality of public services have become an urgent issue that the government must address. Along with the rapid advancement of information technology, many institutions and agencies have begun restructuring their systems to improve service quality for the public. The utilization of information technology is expected to provide ease and efficiency in delivering services to the public. This research aims to identify the extent to which the implementation of information technology contributes to improving the quality of public services. Using a descriptive qualitative method, this research relies on secondary data such as literature, articles, journals, regulations, and websites relevant to this topic. Data validity is tested through triangulation, while the theory applied in this study refers to service quality concepts, which include the dimensions of tangibles, reliability, responsiveness, assurance, and empathy. The findings of the research indicate that the application of information technology in enhancing public service quality has not yet been fully optimized. One of the challenges is seen in the dimension of tangibles, where digitalization has not been fully utilized, requiring physical storage space for an increasing number of documents. In terms of reliability, technology-based services are highly dependent on communication network conditions, which are affected by weather. During heavy rain or strong winds, network quality often weakens or gets disrupted, slowing down data processing and management, and potentially leading to inaccuracies. Additionally, responsiveness has not reached its full potential, as services are still slow and processing times remain too lengthy.
Analisis Implementasi Kebijakan Pengelolaan Sampah Pada Pasar Mardika Kota Ambon Sakir, Ahmad Rosandi
Jurnal Administrasi Publik dan Kebijaka (JAPK) Vol 3, No 2 (2023): Jurnal Administrasi Publik dan Kebijakan (JAPK)
Publisher : Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/japk.v3i2.17723

Abstract

Penelitian ini memiliki tujuan untuk menggali informasi mengenai implementasi kebijakan pemerintah dalam pengelolaan sampah serta dampaknya terhadap kehidupan sosial masyarakat di Kota Ambon. Metode pengumpulan data yang digunakan melibatkan wawancara mendalam, observasi, dan dokumentasi. Data yang terkumpul kemudian dianalisis menggunakan pendekatan deskriptif kualitatif, memanfaatkan instrumen yang dirancang untuk mempermudah pembacaan dan pemahaman data. Dari hasil penelitian dan pembahasan, dapat disimpulkan bahwa aspek sumber daya, khususnya sarana penunjang seperti kendaraan pengangkut sampah, terindikasi belum optimal. Kendaraan tersebut dinilai masih kurang memadai bila dibandingkan dengan volume sampah yang dihasilkan setiap harinya.Secara khusus, implementasi kebijakan pengelolaan sampah di Pasar Mardika menunjukkan tingkat efektivitas pelaksanaan yang baik. Namun, terdapat kekurangan dalam segi efisiensi, terutama pada aspek waktu penyelesaian yang masih belum sesuai dengan harapan. Oleh karena itu, diperlukan evaluasi dan perbaikan pada aspek-aspek tertentu, seperti manajemen sumber daya, guna meningkatkan efisiensi dan kesuksesan implementasi kebijakan pengelolaan sampah di Pasar Mardika Kota Ambon Provinsi Maluku.
IMPLEMENTASI PELAYANAN ADMINISTRASI TERPADU (PATEN) TERHADAP KUALITAS PELAYANAN PUBLIK DI KELURAHAN BULOA KOTA MAKASSAR Sakir, Ahmad Rosandi; Almahdali, Humairah
PUBLICUS : JURNAL ADMINISTRASI PUBLIK Vol 1 No 1 (2023): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara FISIP UNPATTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol1iss1p56-63

Abstract

Pelayanan kepada masyarakat sudah sepatutnya memperhatikan kualitas pelayanan karena pelayanan yang baik dari adalah awal bagi tumbuhnya trust masyarakat kepda pemerintah, yang selanjutnya akan menjadikan hal yang menjadi penentu berdayanya masyarakat. Dalam hal ini, pengukuran mengenai kualitas pelayanan publik merupakan tolak ukur antara pelayanan yang diberikan dengan pelayanan yang diterima. Penyelenggaraan pelayanan terpadu (PATEN) di kelurahan yang proses pengelolaannya, dimulai dari permohonan sampai tahap terbitnya dokumen dilakukan dalam satu tempat pelayanan. Penelitian ini menggunakan jenis penelitian deskriptif. penelitian deskriptif merupakan penelitian yang dilakukan untuk mengetahui variabel mandiri, baik satu variabel atau lebih (independent) tanpa membuat perbandingan atau menghubungkan antara variabel yang satu dengan yang lain. Lokasi dari penelitian ini bertempat di Kantor Kelurahan Buloa Kecamatan Tallo, Jalan Sultan Abdullah Raya Kota Makassar Provinsi Sulawesi Selatan. Lokasi ini di pilih atas dasar pertimbangan bahwa Kelurahan Buloa merupakan Instansi yang telah menerapkan kebijakan pelayanan administrasi.
THE EFFECTIVENESS OF COLLECTING MOTOR VEHICLE TAX FOR OFFICIAL VEHICLES IN INCREASING LOCAL GENUINE TAX REVENUE IN MAROS DISTRICT Almahdali, Humairah; Sakir, Ahmad Rosandi
PUBLICUS : JURNAL ADMINISTRASI PUBLIK Vol 1 No 2 (2023): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara FISIP UNPATTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol1iss2p135-140

Abstract

Pajak Kendaraan Bermotor (PKB) merupakan salah satu sumber pendapatan asli daerah yang memberikan kontribusi yang cukup besar bagi pembiayaan pemerintahan dan pembangunan di setiap daerah. Semakin besar jumlah kendaraan yang berada di setiap daerah, semakin besar peluang untuk berkontribusi pada penerimaan di wilayah tersebut. Selain kendaraan pribadi, kendaraan umum dan kendaraan dinas juga wajib membayar Pajak Kendaraan Bermotor. Jumlah penerimaan Pajak Kendaraan Bermotor untuk kendaraan dinas di suatu daerah berbanding lurus dengan jumlah kendaraan dinas yang ada di wilayah tersebut. Kendaraan dinas dapat dikenali dengan plat berwarna merah, dan besarnya Nilai Pajak Kendaraan Bermotor cenderung lebih rendah dibandingkan dengan kendaraan pribadi maupun kendaraan umum. Metode penelitian yang digunakan adalah deduktif kualitatif, dengan responden yang terdiri dari kepala UPT Pendapatan Maros dan Bagian Aset Pemda Maros. Hasil penelitian menjelaskan bahwa penerimaan pajak kendaraan dinas di Kabupaten Maros belum efektif, hal ini terlihat dari masih adanya tunggakan pembayaran pajak kendaraan dinas yang dimiliki oleh pemerintah daerah.
IMPLEMENTATION OF E-GOVERNMENT IN PUBLIC SERVICES: A CASE STUDY ON THE DEPARTMENT OF POPULATION AND CIVIL REGISTRATION OF BONE DISTRICT Sakir, Ahmad Rosandi; Almahdali, Humairah; Amaliah, Yusriah
PUBLICUS : JURNAL ADMINISTRASI PUBLIK Vol 2 No 1 (2024): PUBLICUS: JURNAL ADMINISTRASI PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara FISIP UNPATTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/publicusvol2iss1p181-193

Abstract

E-Government (Electronic Government) refers to initiatives aimed at developing the administration of government by leveraging electronic technology. This concept involves restructuring management systems and workflows within the government environment by optimizing the use of information and communication technology. E-Government is not merely about using technology to modernize governance; it is also a strategy to achieve cost efficiency and effectiveness. Moreover, its goal is to provide ease in government service facilities and grant public access to information. One of the regencies in Indonesia implementing E-Government is located in South Sulawesi, namely Bone Regency. Within the framework of E-Government implementation in Bone Regency, one of the government institutions adopting it is the Department of Population and Civil Registration of Bone Regency. The legitimacy of this system has been affirmed through Regional Regulation (Perda) No. 3 of 2017 concerning Population Administration. The E-Government program implemented in the Department of Population and Civil Registration of Bone Regency is known as the Population Administration Information System (SIAK). This research employs a qualitative approach, aiming to describe real phenomena or events. The research type applied is descriptive research using the "case study" method. The goal of this research is to provide a detailed description of the nature, character, and background of a study. Based on the research and discussion above regarding the implementation of E-Government in Public Services at the Department of Population and Civil Registration of Bone Regency, three successful elements can be concluded. The first element is support, the second is capacity, and the third is value.
Transformasi Digital dalam Administrasi Publik: Peluang dan Tantangan Juwita Pratiwi Lukman; Ahmad Rosandi Sakir
MULTIPLE: Journal of Global and Multidisciplinary Vol. 2 No. 1 (2024): Januari
Publisher : Institute of Educational, Research, and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Perubahan dalam penyelenggaraan layanan pemerintah didorong oleh transformasi digital administrasi publik, yang mencakup penggunaan teknologi seperti analisis data, kecerdasan buatan, dan otomatisasi proses untuk mengoptimalkan layanan publik. Penelitian ini menggunakan pendekatan deskriptif yang pembahasannya berasal dari study literature melalui beberapa sumber buku, artikel ilmiah, jurnal yang relevan dengan tujuan untuk melihat dan menyajikan gambaran holistic bagaimana transformasi digital dalam administrasi public, peluang dan tantangannya dalam menggunakan teknologi digital ini. Peluang mencakup kemudahan dalam berkomunisasi dan aksesibilitas melalui e-government, open government, dan penggunaan data yang lebih besar. Selain itu, tantangan berbicara terkait keterbatasan dalam mengelola dan menggunakan teknologi digital termasuk keamanan data. Operasional pemerintahan dan pelayanan publik sangat dipengaruhi oleh revolusi digital dalam administrasi publik. Aksesibilitas ditingkatkan oleh teknologi digital di sejumlah bidang, termasuk politik, pemerintahan, kesehatan, pendidikan, dan ekonomi. Transparansi, efektivitas, keterlibatan, dan pengambilan keputusan berdasarkan data semuanya didorong. Peluang bagi pemerintahan yang terbuka, transparansi, dan kemampuan pemerintahan juga dimungkinkan melalui transformasi digital. Ini juga mengangkat masalah hak asasi manusia, privasi, dan privasi data.
Penataan Pedagang Kaki Lima di Sekitar Gedung Olahraga Sudiang Kota Makassar Rosandi Sakir, Ahmad
Jurnal Ilmu Sosial dan Ilmu Politik Vol. 5 No. 2 (2024): Jurnal Ilmu Sosial dan Ilmu Politik
Publisher : STISIPOL Raja Haji

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56552/jisipol.v5i2.159

Abstract

This research aims to describe the impact of street vendors in the area around the Sudiang Sports Building in Makassar City. The research focuses on the analysis of the impact, the perceptions of the community and vendors, as well as the role of the government in organizing street vendors in that area. The research method used is qualitative descriptive with the location of the study in Makassar City, specifically around the Sudiang sports building. The objective is to describe the arrangement of street vendors around the Sudiang Sports Building in Makassar City. Data will be collected through observation, interviews, and documentary studies. Respondents in this study include street vendors, stakeholders, and the community around the Sudiang sports building. The results of the research show that the presence of street vendors poses complex challenges, particularly in terms of aesthetic aspects, the function of the area, and economic interests. The arrangement of street vendors needs to consider economic diversity while taking into account the community's views on the aesthetics and original function of the area. In maintaining this balance, community participation and the role of the government are crucial. The government's role is felt through policies determining specific zones and supportive measures. Recommendations to maintain harmony between the economy and sports function include continued involvement of the community in decision-making regarding the arrangement of street vendors. Open dialogue among the government, vendors, and the community can serve as a platform to find solutions that accommodate the interests of all parties. Furthermore, additional efforts are needed to educate the community about the economic benefits that street vendors can bring without compromising the primary function of the area.
Co-Authors Alhamid, Rugaya Almahdali, Humairah Amaliah, Yusriah Aminah Bahasoan Arni Arni Chabelita, Astrid Fadli, Zul Fatmala, Andi Nurpratiwi Hallatu, Falen Hayuarsi Sekar Sagita, Rhayza Humairah Almahdali Humairah Almahdali Iriane Sosiawaty Ponto Juwita Pratiwi Lukman Mayasari, Ayu Dewi Mustari, Sri Hariati Normawati Normawati, Normawati Nurwijaya, Sugian Ohoiwutun, Stanislaus Kostka Patty, Julia Theresia Ponto, Iriane Sosiawaty Pratiwi Bernadetta Purba Rabina Yunus, Rabina Rahanra, Ivonny Yeany RAHAWARIN, MOHAMAD ARSAD Rajab, Marlina Ramdhan, Rizki Muhammad Rugayah Alhamid Samsir, Arni Selanno, Hendry Silawane, Naifa Nabila Sitti Humayrah Galfia Djokja Soselisa, Pieter S. Sri Harianti Mustari Stanislaus Kostka Ohoiwutun Subiana, Marti Sugian Nurwijaya Suhardiman Syamsu TAMBUNAN, ANDRE HOSEA WAISAPY, Jeanly Wulandari, Delia Yusriah Amaliah Yusriah Amaliah