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PERILAKU BIROKRASI PEMERINTAH DALAM PELAYANAN DI KANTOR CAMAT BIRINGKANAYA KOTA MAKASSAR Sakir, Ahmad Rosandi
SEMAR : Jurnal Sosial dan Pengabdian Masyarakat Vol. 1 No. 4 (2023): Semar : Jurnal Sosial dan Pengabdian Masyarakat
Publisher : CV. Kalimasada Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59966/semar.v1i04.538

Abstract

This research explores the behavior of bureaucracy at the Biringkanaya Subdistrict Office, Makassar City, and its impact on administrative services. Focusing on factors such as leadership, employee competence, recognition, workplace facilities, interaction with the community, and service effectiveness, this study employs a qualitative approach with a case study design. The research involves the Biringkanaya Subdistrict Office to ensure the relevance and accuracy of findings regarding bureaucratic behavior in local-level administrative services. The results indicate that bureaucratic behavior is influenced by leadership values, internal norms, and societal dynamics. Effective leadership can enhance service efficiency, while employee competence shapes service quality. The evaluation of the reward system emphasizes the importance of recognizing employee performance. Adequate workplace facilities and supportive technology also play a role in improving bureaucratic efficiency. Interaction with the community has proven to be a crucial factor in building a positive government image. Employee attitudes, effective communication, and responsiveness to community needs are key determinants of public trust. The evaluation of service effectiveness underscores the importance of recognition, positive interaction, and responsiveness to change. Recommendations are provided to strengthen leadership, develop employee competence, improve the reward system, enhance workplace facilities, increase interaction with the community, and improve responsiveness to change. The implementation of these recommendations is expected to enhance the effectiveness of administrative services at the Biringkanaya Subdistrict Office and contribute to a deeper understanding of the dynamics of bureaucratic behavior in the context of public services.
Peran Badan Permusyawaratan Desa (BPD) dalam Penyelenggaraan Pemerintahan di Desa Massenrengpulu Kecamatan Lamuru Kabupaten Bone Sakir, Ahmad Rosandi; Almahdali, Humairah
Jurnal Administrasi Karya Dharma Vol. 3 No. 1 (2024): Jurnal Administrasi Karya Dharma (Maret 2024)
Publisher : Sekolah Tinggi Ilmu Administrasi Karya Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the role of the Village Consultative Body (Badan Permusyawaratan Desa or BPD) in the governance of Massenrengpulu Village, Lamuru Subdistrict, Bone Regency, as well as the influencing factors. To achieve this objective, the research employs a qualitative method with a descriptive approach to data collection. Observation, interviews, and analysis of documents and archives are utilized to gather the necessary data. The findings of the study indicate several key points. Firstly, in analyzing the BPD's role in the governance of Massenrengpulu Village, Lamuru Subdistrict, Bone Regency, the BPD is actively involved in discussing and agreeing on the draft village regulations with the village head. Ongoing coordination between the village government and the BPD ensures the smooth process of discussing and crafting village regulations. Secondly, the role of the BPD as a receptacle for community aspirations has been fulfilled as expected. The BPD has effectively served as a platform to receive and channel community aspirations related to village development. The BPD's proactive involvement in internal meetings and coordination with the village government demonstrates the smoothness of the process, in line with the intended objectives
Upaya Pencegahan Patologi Birokrasi Melalui Penerapan Good Government untuk Menciptakan Birokrasi yang Efisien Ponto, Iriane Sosiawaty; Patty, Julia Theresia; Sakir, Ahmad Rosandi
JURNAL ILMIAH ILMU ADMINISTRASI Vol. 14 No. 2 (2024): Jurnal Ilmiah Ilmu Administrasi
Publisher : UNIVERSITAS ISLAM SYEKH YUSUF

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/jiia.v14i2.4952

Abstract

Birokrasi merupakan instrumen penting dalam masyarakat yang keberadaannya diakui secara hukum dan diatur oleh perundang-undangan. Proses yang panjang dan birokratis sering kali dianggap sebagai hambatan dalam memberikan pelayanan yang cepat dan efisien, sehingga mempengaruhi kepuasan masyarakat terhadap layanan publik. birokrasi yang sakit atau patologi birokrasi menjadi istilah yang menggambarkan kondisi buruk yang dihadapi oleh birokrasi di Indonesia. Jenis penelitian yang diterapkan dalam studi ini adalah penelitian dengan pendekatan kualitatif. Untuk memperoleh data, peneliti menggunakan teknik pengumpulan data berupa penelitian pustaka (library research). Dalam metode ini, data yang dicari dan dikumpulkan berasal dari kajian pustaka, termasuk buku-buku dan sumber kepustakaan lainnya yang relevan dengan topik pembahasan. Upaya untuk mengatasi patologi birokrasi meliputi reformasi administrasi publik, implementasi good governance, penguatan etika dan moralitas, pelatihan dan pengembangan keterampilan, serta partisipasi aktif masyarakat dalam pengawasan birokrasi. Langkah-langkah ini diharapkan dapat menciptakan birokrasi yang lebih transparan, akuntabel, dan responsif terhadap kebutuhan masyarakat. Penerapan prinsip good governance seperti partisipasi publik, peran hukum yang kuat, dan transparansi informasi adalah kunci untuk merubah budaya birokrasi yang rentan terhadap patologi. Dengan mengintegrasikan pendekatan ini, diharapkan birokrasi dapat berfungsi lebih efisien dan melayani masyarakat dengan lebih baik.  
Upaya Pemerintah Daerah dalam Penataan Pedagang Kaki Lima di Kabupaten Soppeng: UPAYA PEMERINTAH DAERAH DALAM PENATAAN PEDAGANG KAKI LIMA DI KABUPATEN SOPPENG SAKIR, AHMAD ROSANDI
FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang. Vol 22 No 1 (2024): FOKUS
Publisher : Universitas Kapuas Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51826/fokus.v22i1.1047

Abstract

Penelitian ini bertujuan menganalisis upaya Pemerintah Daerah dalam penataanPedagang Kaki Lima (PKL) di Kabupaten Soppeng, dengan fokus pada kebijakan regulasi,infrastruktur, pelatihan, pengawasan, dan keterlibatan masyarakat. Metode penelitianmelibatkan survei lapangan, wawancara mendalam, dan analisis data kuantitatif. Dalampenelitian ini, tergambar upaya serius Pemerintah Daerah Kabupaten Soppeng dalammeningkatkan penataan pedagang kaki lima (PKL) melalui beberapa aspek kunci. Pertama,pemerintah telah merumuskan kebijakan regulasi yang melibatkan izin usaha dan lokasiberdagang, menciptakan kerangka kerja untuk lingkungan berdagang yang teratur. Kedua,investasi signifikan dilakukan dalam peningkatan infrastruktur dan fasilitas di area berdagang,seperti pengaturan tempat parkir dan sanitasi, guna menciptakan kondisi yang lebih nyamandan efisien. Selanjutnya, program pelatihan dan bimbingan diperkenalkan untuk meningkatkanpemahaman pedagang tentang etika berdagang dan manajemen usaha. Pengawasan danpenertiban menjadi fokus lain, dengan pemerintah aktif dalam monitoring, penindakanpelanggaran, dan peningkatan kesadaran akan konsekuensi hukum. Terakhir, keterlibatan danpartisipasi masyarakat diarahkan untuk mendukung keberhasilan penataan PKL, denganmendorong partisipasi warga dalam pengawasan dan memberikan masukan.
Efektifitas Pelayanan Pembayaran Pajak Kendaraan Bermotor (PKB) Drive Thru di Kota Makassar SAKIR, AHMAD ROSANDI
FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang. Vol 22 No 2 (2024): FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas K
Publisher : Universitas Kapuas Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51826/fokus.v22i2.1219

Abstract

This study aims to analyze and describe the implementation of public services for Motor Vehicle Tax (PKB) payments and to identify the supporting and inhibiting factors of the PKB Drive Thru service implementation in Makassar City. The method used is qualitative with a descriptive research type. Data collection was carried out through observation, interviews, and documentation related to the implementation of the PKB Drive Thru Public Service in Makassar City. The study participants totaled nine people. The results of the study show that the aspects of Communication, Resources, Disposition, and Bureaucratic Structure at SAMSAT in Makassar City can be considered good. The communication conducted by SAMSAT in conveying information regarding the validation of vehicle registration certificates (STNK), PKB payments, and mandatory insurance contributions (SWDKLLJ) through the PKB Drive Thru service is deemed effective, with the clarity of information being accountable through various media such as the agency's website, newspapers, radio, and social media.
The Village Government's Strategy to Enhance Women's Participation in Development in Desa Poleonro, Lamuru District, Bone Regency Sakir, Ahmad Rosandi; Amaliah, Yusriah; Lukman, Juwita Pratiwi
Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi Vol 3 No 1 (2024): Januari - Juni 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Poliitik Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59713/jipik.v3i1.764

Abstract

Partisipasi perempuan dalam Pembangunan menjadi perhatian serius mengingat peran esensial mereka dalam dinamika sosial dan ekonomi desa. Tradisi dan norma lokal sering kali mempengaruhi cara perempuan terlibat dalam pengambilan keputusan dan perkembangan ekonomi lokal. Penelitian ini bertujuan untuk mendalami strategi pemerintah desa dalam meningkatkan partisipasi perempuan dalam pembangunan di Desa Poleonro, Kecamatan Lamuru, Kabupaten Bone. Desa ini dianggap sebagai representasi tantangan dan potensi dalam menciptakan pembangunan yang inklusif, mempertimbangkan keberagaman budaya dan sumber daya alamnya. Metode penelitian yang digunakan adalah deskriptif kualitatif. Penelitian ini fokus pada pengumpulan data kualitatif melalui wawancara. Penelitian ini dilaksanakan di desa Poleonro Kecamatan Lamuru Kabupaten Bone. Hasil penelitian menunjukkan bahwa pemerintah desa Poleonro Kecamatan Lamuru telah mengimplementasikan berbagai strategi, seperti program pelatihan, kebijakan pemberdayaan ekonomi, dan dukungan terhadap partisipasi perempuan dalam pengambilan keputusan. Meskipun demikian, resistensi terhadap perubahan budaya dan keterbatasan sumber daya tetap menjadi tantangan utama. Budaya patriarki dan keterbatasan akses terhadap pendidikan dan sumber daya ekonomi mempengaruhi peran perempuan dalam pembangunan desa. Women's participation in development has become a serious concern, given their essential roles in rural areas' social and economic dynamics. Local traditions and norms often influence how women are involved in decision-making and local economic development. This research aims to delve into the strategies the village government employs to enhance women's participation in development in Poleonro Village, Lamuru Subdistrict, Bone Regency. This village is considered a representation of challenges and potential in creating inclusive development, considering its cultural diversity and natural resources. The research method used is qualitative descriptive. The study focuses on collecting qualitative data through interviews conducted in Poleonro Village, Lamuru Subdistrict, Bone Regency. The research findings indicate that the village government of Poleonro, Lamuru Subdistrict, has implemented various strategies such as training programs, economic empowerment policies, and support for women's participation in decision-making. However, resistance to cultural change and resource limitations remain significant challenges. Patriarchal culture and limited access to education and economic resources influence the role of women in village development.
Strategi Dinas Sosial Kota Makassar Dalam Upaya Penanganan Anak Jalanan Sakir, Ahmad Rosandi; Amaliah, Yusriah; Lukman, Juwita Pratiwi; Rajab, Marlina
Jurnal SUTASOMA (Science Teknologi Sosial Humaniora) Vol 2 No 1 (2023): Desember 2023
Publisher : Universitas Tabanan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58878/sutasoma.v2i1.247

Abstract

The aim of this research is to gain an understanding of the strategies employed by the Department of Social Affairs in addressing street children in the city of Makassar, including the supporting and inhibiting factors influencing the implementation of these strategies. The research conducted is qualitative and descriptive in nature, utilizing sociological and communication approaches, with observation and interview techniques. Primary data sources include information obtained through direct observation at the research location and interviews, while secondary data is derived from documentation, mass media, and journals.The research findings indicate that the strategies of the Makassar City Social Affairs Department align with Regional Regulation No. 2 of 2008 related to the guidance of street children, homeless individuals, street musicians, and beggars. The department addresses these social issues through data collection activities and providing guidance. However, there are several obstacles in dealing with street children, such as the absence of facilities or rehabilitation centers in Makassar that can accommodate street children for personal development, aiming to reduce the number of street children in the area.
Penyusunan Sitasi dan Daftar Pustaka Otomatis Menggunakan Mendeley bagi Mahasiswa Sakir, Ahmad Rosandi; Nurwijaya, Sugian; Almahdali, Humairah
Lok Seva: Journal of Contemporary Community Service Vol 3, No 2 (2024)
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/lokseva.v3i2.10878

Abstract

The training on using the Mendeley application for Public Administration students at the Faculty of Social and Political Sciences, Universitas Pattimura, aims to enhance skills in managing references and citations systematically. The main issue faced by students is the difficulty in organizing references structurally and the risk of citation errors that can affect academic quality. This activity includes preparation, material delivery, and hands-on practice using the Mendeley application. The training is based on the Theory of Technology Acceptance Model (TAM), which explains how technology adoption can influence its effectiveness. The results show that students can manage references more systematically and gain confidence in writing academic papers, including final assignments. Moreover, the training positively contributes to improving the overall academic quality on campus. Beyond teaching the technical aspects of using the application, this training also raises students' awareness of the importance of academic ethics in reference management. Thus, this training serves as a strategic step to prepare students for academic challenges while promoting a stronger culture of scientific writing.
Analysis of Participatory Development Implementation in Bantimurung Village, Simbang District, Maros Regency SAKIR, Ahmad Rosandi; PONTO, Iriane Sosiawaty
Journal of Social Sciences and Cultural Study Vol. 1 No. 3 (2024): Journal of Social Sciences and Cultural Study (July - October 2024)
Publisher : PT Batara Swastika Harati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61857/jsscs.v1i2.53

Abstract

This research aims to explore the implementation of participatory development in Bantimurung Village, Belopa Utara District, Maros Regency, and identify the factors influencing its implementation. The research adopts a descriptive analysis approach to offer a systematic, factual, and accurate portrayal of existing data regarding participatory development in Bantimurung Village. Data were gathered through observation techniques, in-depth interviews, and literature studies. The findings reveal that participatory development in Bantimurung Village has been effectively executed across various stages, including planning, execution, evaluation and monitoring. However, improvements are needed in each stage to enhance active participation. Additionally, several factors influencing the implementation of participatory development in Bantimurung Village were identified and categorized as supporting and inhibiting factors. Supporting factors include the village head's leadership, community participation, facilitator activity, budget availability, and clear regulations. On the other hand, inhibiting factors encompass land acquisition challenges, the role of non-governmental organizations, and human resources issues.
Analisis Kualitas Pelayanan Publik pada Perusahaan Umum Daerah Air Minum Tirta Yapono Kota Ambon Hallatu, Falen; Soselisa, Pieter Sammy; Sakir, Ahmad Rosandi
Jurnal Studi Pemerintahan dan Akuntabilitas Vol. 4 No. 1 (2024): Juli
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jastaka.v4i1.3815

Abstract

Purpose: This study aims to explore and analyze the quality of public services provided by Perusahaan Umum Daerah Air Minum (PERUMDAM) Tirta Yapono in Ambon City. Research Methodology: A qualitative descriptive approach was employed, with 10 customers serving as key informants, along with 2 customer relations staff and 1 general affairs head. Data collection focused on understanding service quality based on five key dimensions. Results: The research identified five dimensions of service quality: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. Across these dimensions, several issues were observed, revealing that the services provided have not fully met the quality standards. Many customers perceive the services as suboptimal, highlighting areas that require significant improvement to better meet customer needs. Limitations: The study focuses solely on PERUMDAM Tirta Yapono, which may limit the generalizability of the findings to other regions or sectors. Contribution: This research underscores the need for improvements in the quality of public services within PERUMDAM Tirta Yapono, providing a foundation for developing strategies to enhance customer satisfaction and service delivery standards.