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All Journal Jurnal Ilmiah Ekonomi Islam Jurnal Manajemen JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Develop Revitalisasi : Jurnal Ilmu Manajemen Target : Jurnal Manajemen Bisnis Entrepreneur : Jurnal Bisnis Manajemen dan Kewirausahaan International Journal on Social Science, Economics and Art Jurnal Akuntansi dan Ekonomi Bisnis Jurnal Manajemen dan Bisnis Jurnal Ekonomi, Bisnis dan Manajemen Profit: Jurnal Manajemen, Bisnis dan Akuntansi Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen Jurnal Kewirausahaan dan Manajemen Bisnis CUAN Jurnal Manajemen Dan Bisnis Ekonomi Jurnal Riset Manajemen Jurnal Riset Manajemen dan Ekonomi Business and Investment Review Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Triwikrama: Jurnal Ilmu Sosial Mutiara: Jurnal Penelitian dan Karya Ilmiah Journal Of Humanities Community Empowerment Jurnal Ilmiah Ekonomi dan Manajemen Maslahah: Jurnal Manajemen dan Ekonomi Syariah Neraca Manajemen, Akuntansi, dan Ekonomi Jurnal Bisnis Kreatif dan Inovatif Commodities, Journal of Economic and Business Jurnal Ekonomi Manajemen Dan Bisnis (JEMB) Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Jurnal Riset dan Inovasi Manajemen
Wardhani, Rike Kusuma
Universitas Islam Kadiri
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Job Stress and Workload as Determinants of Employee Performance: Mediated by Job Satisfaction Evidence from UD. XYZ Kediri: Stres Kerja dan Beban Kerja sebagai Penentu Kinerja Karyawan: Dimediasi oleh Kepuasan Kerja Bukti dari UD. XYZ Kediri Kukuh Harianto; Rike Kusuma Wardhani
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2290

Abstract

This study investigates how work stress, workload, and job satisfaction influence employee performance at UD XYZ is a trading-sector SME. Specifically, the study examines the mediating role of job satisfaction in the relationships between work stress, workload, and performance. A quantitative associative research design was employed with a population of 35 employees using saturated sampling. Data were collected via structured questionnaires and analyzed using SPSS 26, including validity and reliability testing, classical assumption testing, regression analysis, and path analysis. The results indicate that work stress significantly reduces job satisfaction and performance, while job satisfaction positively affects performance. Job satisfaction mediates the relationship between work stress and performance, serving as a psychological buffer that mitigates the effects of stress. In contrast, workload does not significantly influence job satisfaction or performance, nor does job satisfaction mediate the impact of workload. These findings imply that managing work stress and enhancing job satisfaction are crucial for sustaining employee performance in SMEs. However, the study is limited by its small sample size and focus on a single company. Therefore, caution should be exercised when generalizing the results, and opportunities exist for broader, multi-organizational research.
Co-Authors Abdul Ghofur Muzakki Afrianto, Dadang Al-Gifari, Annas AQ Angga Permana Mahaputra Angga Permana Mahaputra ANITA SUMELVIA DEWI APRILIA DIAN EVASARI Arridho, Fadhel Ahmad Atsilah Rusdi Avryan Irnandi Bintang Febryansyah Cahyanigtiyas Cahyanigtiyas Dinda Indriana Dinda Pirantika Edy Suwasono Edy suwasono Elly Agustina Endah Kurniawati Ericson Elvander Suparmin Erwin Syahputra ERWIN SYAHPUTRA Fabian Rafdi Mulyanto Fahrezi, Ricard Ryan Fannisa Nur Kholifatul Lailiyah Fara Riadiana Putri Fika Arum Septiana Fito Jeffrison Tri Anggoro Fitriyana Sari Galang Supra Yudha Halla Binti Abdulah Harianto, Kukuh Heru Sutapa Imanda Mafesa Milania Indah Listyani Irnandi, Avryan Jihana Ayu Wijayanti Jihana Ayu Wijayanti Karina Tasya Puspitasari Kurniawati, Endah Kusumawardani, Mawar Ratih Mar’atus Sholikhah Mawar Ratih Kusumawardani Mawar Ratih Kusumawardani Mawar Ratih Kusumawardhani Muhammad Idham Nova Firmansyah Muttaqien, Zaenul Narlita Sari Nur Hidayati Nuraidya Fajariah Nuraidya Fajariah Nuril Aulia Munawaroh Nuril Aulia Munawaroh Nurrahma, Avinta Ika Nuryulianti, Elinia Olla Lintang Peppy Mahda Putri Rafikhein Novia Ayuanti Raharjo, Gesang Bagus Rara Zumna Septianingrum Revisya Ilham Nur Qur’ani Ririen Novita Sari Ririen Novita Sari Rizati, Sofia Safitri, Firda Ayu Diah Sania Derossa Dewi Silvi Aprilia Waluyo Suseno Hendratmoko Suwarsono, Edy Therisa Selviyanti Triwinda Agustin Umi Nadhiroh Wati, Cici Amelia Widyawan, Agit Wijna Jagadhita Zaenul Muttaqien