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Crisis Communication in the Digital Age: Analysis of Social Media Strategies for Reputation Recovery in Higher Education Institutions Novaria Maulina; Herry Setiawan; Vina Yulia Anhar; Fathoni Fathoni; Riky Hamdani
The Innovation of Social Studies Journal Vol 7, No 2 (2026): The Innovation of Social Studies Journal, March 2026
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/issj.v7i2.17237

Abstract

A communication crisis and public trust that is not managed properly will become a serious threat to institutions because it affects the image and reputation of the organization, including becoming a serious threat to higher education institutions that can impact public trust and organizational sustainability. This study aims to analyze the implementation of effective communication strategies in the era of social media based on SWOT analysis in restoring the reputation of higher education institutions and identifying factors that determine the success of image restoration campaigns. The study uses a qualitative approach with a case study method at a state university in Kalimantan during the period of July-August 2025. Data was collected through crawling using the Brand24 media monitoring application with analysis of social media content, websites and online news portals (via Instagram and TikTok), monitoring of public sentiment using the Brand24 application, and analysis of engagement metrics. Data analysis used triangulation techniques to validate findings from various data sources. The implementation of measurable communication strategies through social media showed significant results with a 71% increase in positive public sentiment and a decrease in negative public sentiment to 4%. On the Instagram social media platform, it achieved an engagement rate of 140.1% with a total reach of 422,423 accounts, while TikTok achieved an engagement rate of 672.3% with 777 thousand views. Fact-based counter-issue strategies and promotion of the Tridharma program have proven effective in changing public perception and restoring public trust. Systematic and measurable social media management using a SWOT approach can be an effective tool in restoring the reputation of higher education institutions. The key to success lies in the consistent dissemination of fact-based content, active engagement with stakeholders, and regular sentiment monitoring.
EFFECTIVENESS OF HEALTH PROMOTION USING ASSEMBLR EDU ON INCREASING KNOWLEDGE AND ATTITUDE OF MAINTAINING DENTAL AND ORAL HEALTH Amalia Putri; Riky Hamdani; Isnur Hatta; Rosihan Adhani; Deby Kania Tri Putri
Dentino: Jurnal Kedokteran Gigi Vol 9, No 2 (2024)
Publisher : FKG ULM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/dentino.v9i2.20398

Abstract

Background: The increase dental and oral health problems in children can be caused by an attitude of neglecting dental and oral hygiene which is based on a lack of knowledge. One example is the low attitude and behavior when brushing teeth and dental visit in Banjarmasin City. Purpose: This study aims To analyze the effectiveness of health promotion using Assemblr Edu on increasing knowledge and attitudes about maintaining oral health in students aged 10-12 years at SDN Kebun Bunga 4 Banjarmasin. Method: This research uses a type of quasy-experimental design with a nonequivalent control group design and uses non-probability sampling technique as purposive sampling. The population is students aged 10-12 years at SDN Kebun Bunga 4 Banjarmasin. The sample consisted of 16 people in the Assemblr Edu group and 16 people in the control group. The instrument used in this research is a questionnaire. Data analysis used Wilcoxon test and Mann Whitney test. Results : The Wilcoxon test showed that there were differences in knowledge and attitudes before and after health promotion in the Assemblr Edu intervention group (knowledge : p=0,000; attitudes : p=0,000), in the control group there was no difference in knowledge and attitudes between pretest and posttest (knowledge : p=0,755; attitudes : p=0,290). The results of the Mann Whitney between the intervention and control groups (knowledge : p=0,000; attitudes : p=0,001). Conclusion: Health promotion using Assemblr Edu is effective in increasing knowledge and attitudes about maintaining oral health.
THE EFFECT OF SMART BOX MEDIA ON ORAL HEALTH KNOWLEDGE AMONG ELEMENTARY SCHOOL CHILDREN AGED 9–11 YEARS AT SDN KELAYAN BARAT 3 BANJARMASIN Dinda Ayu Febrianti; Alexander Sitepu; Diana Wibowo; Riky Hamdani; Norlaila Sarifah
Dentino: Jurnal Kedokteran Gigi Vol 10, No 2 (2025)
Publisher : FKG ULM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/dentino.v10i2.24170

Abstract

Background: Oral health problems are still one of the things that cannot be overcome in Indonesia, especially in children. This is due to behavioral factors ignoring oral hygiene based on lack of knowledge. This knowledge can be improved by conducting health promotion using attractive and interactive media such as smart box media. The advantages of this media are easy to use and children can learn while playing which is then able to develop children's cognitive abilities optimally. Purpose: To analyze the effect of smart box media on oral health knowledge in students aged 9-11 years. Methods: Quasi-experimental research with non-equivalent control group design with purposive sampling technique. The population of this study were students aged 9-11 years at SDN Kelayan Barat 3 Banjarmasin with a sample of 48 respondents. The instrument used was a questionnaire with 12 questions. The analysis used was Wilcoxon and Mann whitney test. Results: The Wilcoxon test showed that a significant increase in knowledge occurred after the intervention using smart box media (p<0.001). Conclusion: Smart box media is effectively used in oral health promotion to improve children's oral health knowledge in students aged 9–11 years. Keywords: Smart box; dental health education; oral health knowledge.
KNOWLEDGE AND ATTITUDE OF DENTAL PROFESSIONAL PROGRAM STUDENTS IN PREVENTION OF NOSOCOMIAL INFECTIONS AT GUSTI HASAN AMAN DENTAL HOSPITAL Aurelia Marsha Denta Oktavia; R. Harry Dharmawan Setyawardhana; Riky Hamdani; Fajar Kusuma Dwi Kurniawan; Rosihan Adhani
Dentino: Jurnal Kedokteran Gigi Vol 9, No 2 (2024)
Publisher : FKG ULM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/dentino.v9i2.20395

Abstract

Background: Nosocomial infection is one of the reasons for the high morbidity rate in hospitals. Dental professional program students have a risk of contracting or transmitting infection to patients through blood, saliva, lesions, direct contact, or indirect contact when providing care. Dental professional program students need to apply standard precautions to reduce the risk of infection transmission. Purpose: This study aims to analyze the relationship between knowledge and attitude among dental professional program students in prevention of nosocomial infections at Gusti Hasan Aman Dental Hospital. Methods: This type of research is analytical observational with a cross-sectional study design. A sample of 77 dental professional program students was selected using a simple random sampling technique. Collecting data using a questionnaire concerning knowledge, attitude, and behavior in prevention of nosocomial infections. Statistical analysis using the Spearman test. Results: The results showed that as many as 44 people (57.14%) had good knowledge, 53 people (68.83%) had good attitude, and 71 people (92.21%) had good behavior prevention of nosocomial infection. The statistical test results showed that there was a significant relationship between knowledge and behavior to prevent nosocomial infections with a value of p = 0.001 and there was a significant relationship between attitude and behavior prevention of nosocomial infections with a value of p = 0.001. Conclusion: Research shows the need to improve materials and monitor dental professional program students' applied of standard precautions. Good knowledge and a good attitude will be followed by good behavior in the prevention of nosocomial infections.
MARKETING MIX ANALYSIS OF PATIENT VISITS AT RSGM GUSTI HASAN AMAN Fatimah Maulideya; Ika Kusuma Wardani; Riky Hamdani; Rosihan Adhani; Fajar Kusuma Dwi Kurniawan
Dentino: Jurnal Kedokteran Gigi Vol 9, No 2 (2024)
Publisher : FKG ULM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/dentino.v9i2.20405

Abstract

Background : Improving public health can be conducted by providing the health service of facilities and infrastructure. RSGM Gusti Hasan Aman becomes the center for the dental and oral health center, especially in the province of South Kalimantan. Based on the patient visit data can be acknowledged that 81% of the patient visit in 2020 and 57,6% in 2022 are patients taken or treated by professional student or young dentists. The different amounts of patients visiting are one of the causes of the less impact of the marketing mix in people that conducted by RSGM Gusti Hasan Aman. Purpose: Analyze marketing mix (product, price, place, promotion, people, process, physical evidence) to patient visits at RSGM Gusti Hasan Aman. Methods: Analytical observational research with cross-sectional research design. The population in this research are outpatients at RSGM Gusti Hasan Aman with a research sample of 107 respondents. Results: The results of the chi-square test on the analysis of the influence of marketing mix, product, price, place, promotion, people, process, and physical evidence affect the level of visits. Conclusion: Increasing the marketing mix in each dimension will raise the number of patient visits in utilizing health services.
COMPARISON OF AESTHETIC PERCEPTIONS OF THE BUCCAL CORRIDOR BETWEEN MALE AND FEMALE ADOLESCENTS (In Banjarmasin Non-urban Area) Evaldo Stevan; Fajar Kusuma Dwi Kurniawan; Aulia Azizah; Irnamanda D.H; Riky Hamdani
Dentino: Jurnal Kedokteran Gigi Vol 10, No 2 (2025)
Publisher : FKG ULM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/dentino.v10i2.24172

Abstract

Background: Smile aesthetics, particularly the buccal corridor, is a critical aspect of facial visual harmony that influences self-confidence and social interactions. Aesthetic perception is subjective and influenced by factors such as gender and demographic conditions. Objective: The study aimed to compare aesthetic perceptions of the buccal corridor between male and female adolescents attending senior high school in non-urban areas of Banjarmasin. Methods: An analytical observational study with a cross-sectional design was conducted, involving 216 respondents (108 males & 108 females) selected based on inclusion criteria. The instrument used to assess buccal corridor perception was a pictorial questionnaire featuring three buccal corridor variations (wide, moderate, and narrow), evaluated using a Visual Analog Scale (VAS). Data were analyzed with the Mann-Whitney test. Results: The results showed that female adolescents had the highest mean aesthetic perception score for the buccal corridor (mean: 62.99). Statistical testing revealed p < 0.05 for all categories, indicating a significant difference in aesthetic perception between males and females across all buccal corridor types. Conclusion: Female adolescents demonstrated higher aesthetic perception levels than males, suggesting they possess more selective and meticulous preferences when evaluating buccal corridor appearance.  Keywords: buccal corridor, smile aesthetics, perception, non-urban
Color Stability of Nanohybrid Resin Composites Immersed in Kalangkala (Litsea angulata) Leaf Extract and Non-Alcoholic Mouthwash Wardhana, Agung Satria; Ruzhanah, Huda; Dewi, Renie Kumala; Erlita, Isyana; Hamdani, Riky; Utami, Juliyatin Putri
Denta Journal Kedokteran Gigi Vol 20 No 2 (2026): August
Publisher : Fakultas Kedokteran Gigi Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/denta.v20i2.5

Abstract

Background: Dental caries is commonly treated using tooth-colored restorative materials such as resin composites. However, composite resin restoration may discolor due to long term exposure of mouthwash. Newest herbal research introduces an extract of Kalangkala (Litsea angulata) leaves as a potential mouthwash derived from Kalimantan’s local plant. Kalangkala leaf extract has demonstrated antibacterial activity against oral bacteri. Kalangkala leaf also has a potential in reducing side effects from synthetic ingredients in conventional mouthwash. Objective: To analyze color stability of nanohybrid resin composite after immersion in 3% Kalangkala extract and non-alcoholic mouthwash. Materials and Methods: This experimental study used a post-test and control group design using 30 samples of resin composite using ISO 4049(2000) standardization. Group 1 was immersed in kalangkala extract, group 2 immersed in non-alcohol mouthwash, and group 3 in distilled water for 31 hours. The picture was taken with a high-resolution digital camera and lightning device for brightness standardization. Color changes were measured using MATLAB software with CIELAB color system. Data were analyzed statistically using ANOVA. Results: Although the Kalangkala extract group showed the highest mean color change, no statistically significant difference were found among the three immersion solutions (p=0.971). Conclusion: The Immersion in kalangkala leaf extract did not significantly affect the color change of nanohybrid resin composite.