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All Journal Jurnal Ekonomi : Journal of Economic Jurnal Riset Mahasiswa Akuntansi (JRMA) Journal of Economics, Business, & Accountancy Ventura JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) AKRUAL: Jurnal Akuntansi Jurnal Pengabdian Masyarakat AbdiMas Journals of Ners Community International Journal of Nursing and Health Services (IJNHS) GEMA EKONOMI Journal of Nursing and Public Health (JNPH) Formosa Journal of Science and Technology (FJST) Journal of Hospital Management
MF. Arrozi Adhikara
University of Esa Unggul Jakarta
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Industrial & Manufacturing Engineering Nursing Public Health Social Sciences

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Influence of Brand Image and Service Quality, and Word of Mouth for Selecting Fertility Clinic Wenny; Andry, Andry; Arrozi, Muhammad Fachruddin
International Journal of Nursing and Health Services (IJNHS) Vol. 7 No. 5 (2024): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v7i5.798

Abstract

Background: Several factors influence the patient's decision in choosing a hospital such as Brand Image, Service Quality and also from family/friends’ recommendations through Word of Mouth. Objective: The study aimed to analyze the impact of Brand Image and Service Quality on fertility clinic selection decisions with Word of Mouth as an intervening variable. Method: A cross-sectional study was applied in this study. We involved 99 respondents using the purposive sampling technique. The statistically analysis using the path analysis regression model. Result: This study found that Brand Image had no significant influence on the Word of Mouth and did not affect the Clinical Selection. Word of mouth did not significantly mediate the influence of the Brand Image on the Clinic Selection Decision. Conclusion: specific aspects of brand image and service quality such as success rates, patient care, and facilities. Recommendation: hospitals should improve all dimensions of service quality in order to improve the good patients experience. The future study could add some factors associated with intention to use the fertility clinic
Pengaruh Persepsi Manajemen Perubahan Terhadap Kinerja Dokter Dengan Gaya Kepemimpinan Transformasional Dan Resistensi Sebagai Variabel Intervening R. M, Elvina.; Adhikara, M.F Arrozi; Kusumapradja, Rokiah
GEMA EKONOMI Vol 12 No 3 (2023): GEMA EKONOMI
Publisher : Fakultas Ekonomi Universitas Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55129/https://doi.org/10.55129/.v12i4.2927

Abstract

Physician performance cannot be assessed in general because it concerns the patient's clinical outcomes to the services provided. Change management is a strategy used to maintain the position of RS in today's business world, if change management is not prepared and managed properly, it will cause resistance and affect performance, especially if without the support of leaders who have a transformational leadership style. The purpose of this study was to analyze the effect of change management on physician performance mediated by transformational and resistance leadership styles. This study is an explanatory research with a quantitative approach in the form of using hypothetical causality on 62 doctors who worked at least 1 year before change management occurred. The data analysis methods used are the Three Box Method and path analysis. In this study, it was found that the perception of change management has a negative and significant influence on doctor performance, the perception of change management does not have a significant effect on transformational leadership style, the perception of change management has a positive and significant effect on resistance, transformational leadership style has a positive and significant effect on doctor performance, resistance has a positive and significant effect on doctor performance, leadership style Transformational has a positive and significant effect on resistance and the perception of change management has a significant positive effect on clinician performance if mediated by transformational leadership style and resistance as intervening variables.
Analisis Efektivitas Biaya Seksio Sesarea Metode Eracs Dan Non-Eracs Pada Pasien Bpjs Kesehatan Selfie, Selfie; Arrozi, MF; Silviana Mustikawati, Intan
Journals of Ners Community Vol 14 No 2 (2023): Journals of Ners Community
Publisher : Fakultas Ilmu Kesehatan Universitas Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55129/jnerscommunity.v13i2.2782

Abstract

Penelitian ini bertujuan untuk mengetahui perbedaan efektivitas biaya operasi seksio sesarea antara metode Eracs dan Non-Eracs pada pasien BPJS Kesehatan di RS Krakatau Medika IHC Cilegon. Desain penelitian yang digunakan adalah potong lintang dengan metode analisisnya yang bersifat kuantitatif komparatif, dimana efektivitas biaya dilakukan analisis dengan metode Average Cost Effectiveness Ratios (ACER). Terdapat 2 kelompok sampel penelitian, yaitu kelompok pertama; 25 pasien yang dilakukan seksio sesarea metode Eracs dan kelompok kedua; 25 pasien yang dilakukan seksio sesarea metode Non-Eracs. Penelitian ini menunjukkan bahwa terdapat perbedaan rerata biaya operasi seksio sesarea antara metode ERACS dan Non-ERACS. Biaya operasi seksio sesarea lebih rendah pada kelompok dengan metode ERACS secara signifikan (p<0,05). Juga didapatkan bahwa operasi seksio sesarea metode ERACS lebih cost effective dibandingkan dengan metode Non-ERACS. Implikasi hasil penelitian terdiri dari implikasi teoritis dan implikasi praktis. Berdasarkan hasil analisis yang dilakukan bahwa operasi seksio sesarea metode ERACS lebih cost effective dibandingkan dengan metode Non- ERACS. Hal ini dapat digunakan sebagai pertimbangan dalam mengambil keputusan dan kebijakan yang sesuai dengan kendali mutu dan kendali biaya pada pasien dengan penjaminan BPJS Kesehatan, sehingga dapat disarankan pada pasien yang direncanakan persalinan secara operasi seksio sesarea agar dipilih metode ERACS.
Career Support dalam Peran Mentoring Kepala Ruangan terhadap Keselamatan Pasien Rawat Inap di Rumah Sakit Medika Lestari Susanthy, Adhita; Adhikara, M.F. Arrozi; Indrawati, Ratna
Journal of Hospital Management Vol 3, No 02 (2020): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/johm.v3i02.4452

Abstract

Patient safety with clinical governance and efficiency were important in ensuring the quality of health services. Based on the incidence report, data on the incidence of falling patients, medication errors, and patient identification errors were obtained. Where all of these incidents occurred in the inpatient room. The purpose of this study will prove the influence of the mentoring function on the safety of inpatients in Medika Lestari hospital. This research is an explanatory causality research with a quantitative approach in the form of hypothesis testing, and taking research data at a certain time (cross sectional). Samples were obtained by sampling saturated with a population of 30 people. Data collection was done by survey. Data analysis was performed by multiple linear regression. The results of this study indicates the positive influence of career support, psychosocial support, and role modeling factors from the head of inpatient room together on patient safety, significantly positive influence of career support factors on patient safety, significantly positive influence of psychosocial support factors on patient safety, and the significant negative effect of role modeling on patient safety. The findings of this study indicates that the most influential variable on the safety of inpatients at Medika Lestari Hospital is the career support variable from the head of inpatient the room. Based on this research it is recommended that hospital is going to provide career support to employees to improve patient safety by providing incentives, promotions, and funding for seminars or training.Keywords: patient safety, head room mentoring, career support, psychosocial support, and role modeling
KUALITAS KEHIDUPAN KERJA DAN ORIENTASI TIM TERHADAP SIKAP ALTRUISME: PERAN MEDIASI KOMITMEN ORGANISASIONAL WARDANI, ISMA PRASETYA; KUSMAPRADJA, ROKIAH; ADHIKARA, MF. ARROZI
Journal of Nursing and Public Health Vol 13 No 1 (2025)
Publisher : UNIVED Press, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jnph.v13i1.8494

Abstract

Penelitian ini berlandaskan pada hasil observasi awal yang menginformasikan beberapa insiden keselamatan pasien dan juga beberapa komplain terkait kualitas pelayanan di instalasi rawat inap pada tahun 2023. Tujuan penelitian ini adalah untuk mengungkap secara empiris pengaruh kualitas kehidupan kerja, orientasi tim dan komitmen organisasional terhadap sikap altruisme, pengaruh kualitas kehidupan kerja terhadap komitmen organisasional, pengaruh orientasi tim terhadap komitmen organisasional, pengaruh kualitas kehidupan kerja terhadap sikap altruisme, pengaruh orientasi tim terhadap sikap altruisme, peran komitmen organisasional memediasi pengaruh kualitas kehidupan kerja terhadap sikap altruisme, dan peran komitmen organisasional memediasi pengaruh orientasi tim terhadap sikap altruisme. Jenis penelitian termasuk dalam penelitian kuantitatif dengan desain kausalitas. Populasi yang digunakan adalah perawat rawat inap dengan teknik sampling menggunakan purposive sampling. Teknik pengumpulan data menggunakan kuesioner dan metode analisis data dalam penelitian ini menggunakan analisis three box method, metode Structural Equation Model (SEM), dan analisis jalur menggunakan SPSS sebagai pembanding. Hasil penelitian menunjukan bahwa secara simultan dan parsial kualitas kehidupan kerja, orientasi tim dan komitmen organisasional berpengaruh terhadap sikap altruisme. Kualitas kehidupan kerja berpengaruh terhadap komitmen organisasional, sedangkan orientasi tim tidak berpengaruh terhadap komitmen organisasional. Komitmen organisasional tidak memediasi hubungan kualitas kehidupan kerja dan orientasi tim terhadap sikap altruisme. Orientasi tim merupakan variabel dominan dalam pengaruh terhadap sikap altruisme. Sehingga diketahui bahwa sikap altruisme sebagai faktor yang diperlukan dalam hasil kerja tim perawat dapat ditingkatkan melalui upaya peningkatan kualitas kehidupan kerja, orientasi tim dan komitmen organisasional. Pada rumah sakit ini, kualitas kehidupan kerja dan orientasi tim mampu secara langsung berpengaruh terhadap sikap altruisme, tanpa dimediasi oleh komitmen organisasional.
Pengaruh Kompetensi Sumber Daya Manusia, Sistem Informasi Pemerintah Daerah Dan Sistem Pengendalian Intern Terhadap Kualitas Laporan Keuangan Pemerintah Daerah Indah Nurpala, Siti Hardiyati; Arrozi, Muhammad Fachruddin
Jurnal Riset Mahasiswa Akuntansi Vol. 11 No. 2 (2023): JURNAL RISET MAHASISWA AKUNTANSI VOLUME 11 NOMOR 2 TAHUN 2023
Publisher : Fakultas Ekonomika dan Bisnis Universitas PGRI Kanjuruhan Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kompetensi sumber daya manusia, sistem informasi pemerintah daerah, sistem pengendalian internal terhadap kualitas laporan keuangan pemerintah daerah. Populasi dalam penelitian ini adalah bagian bendahara pengeluaran pada SKPD di lingkungan Pemerintah Provinsi DKI Jakarta dengan jumlah 42 SKPD. Data yang digunakan adalah data primer dengan pendekatan deskriptis kuantitatif yang diperoleh dari responden melalui penyebaran kuesioner. Analisis data yang digunakan adalah uji regresi linear berganda. Hasil penelitian ini menunjukan bahwa, secara simultan pada variabel kompetensi sumber daya manusia, sistem informasi pemerintah daerah dan sistem pengendalian intern berpengaruh signifikan terhadap kualitas laporan keuangan pemerintah daerah. Hal ini dibuktikan dari hasil uji simultan (Uji F), dan secara parsial menunjukan hasil kompetensi sumber daya manusia, sistem informasi pemerintah daerah dan sistem pengendalian intern berpengaruh signifikan terhadap kualitas laporan keuangan pemerintah daerah yang dibuktikan dari uji parsial (Uji t)
Qualitative characteristics of accounting information in the belief revision of the users for the securities prospects in Indonesia Stock Exchange (IDX) Adhikara, MF. Arrozi; Maslichah, Maslichah; Diana, Nur
Journal of Economics, Business, and Accountancy Ventura Vol. 17 No. 1 (2014): April 2014
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v17i1.269

Abstract

The research attempts to reveal, in explanatory causality, the effect of the use of ac- counting information on the belief revision of stock selection for the security prospects in Indonesia Stock Exchange. The data were collected using survey on investment managers with individual unit analysis, through simple random sampling. They were analyzed using structural equation model (SEM). The result shows that there is posi- tive effect of the usefulness of accounting information on belief revision and return preferences; there is positive effect of the usefull of price information on belief revision and return preferences; there is positive effect of systematis risk on the usefulness of price information, and there is positive effect of belief revision on return preferences. This result also indicates negative effect of the usefulness of accounting information on the unsystematic risk; the negative effect of systematic risk on belief revision, as well as the negative effect of unsystematic risk on belief revision. Variables of unsystematic risk and belief revision are a mediating variable because it is increasing the effect and the relationships among variables. Yet, the use of price information is as a mediating because it lowers the effect between variables.The study also shows that accounting information is very useful because it contains value, relevan, reliabel, comparative information and has prospect in the future in decision making. Investment managers shlod be sophisticated, rational, prudent, and have risk preferences that can make a positive contribution in the advisory to investors.
Individual investors’ behavior in decision making on securities investment in Indonesia Stock Exchange (ISE) Septyanto, Dihin; Adhikara, MF. Arrozi
Journal of Economics, Business, and Accountancy Ventura Vol. 17 No. 2 (2014): August 2014
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v17i2.302

Abstract

This study tests the benefits of investment in financial information, sophisticated and rational attitude, and risk preferences of investors on utility maximization in investment decision-making process. This study is clear causality with the survey on the opinions, attitudes, experiences, or characteristics of the study individual subjects. Time dimension is one shot study on 182 investors. Data analysis was done using Structural Equation Modeling (SEM) with AMOS program. It shows that the benefits of financial information does not affect the investment intentions; Subjective norms positively affect the investment intentions; Subjective norms have positiveinfluence on belief revision; usefulness of accounting information has  positive influence on the perception of systemic risk; positive belief revision affects investment intentions, and systematic risk perception negatively affect the investment intentions. They become sophisticated investors and irrational because it does not utilize the information in the financial statements of the stock investment decisions. They risk averter because when they have a positive attitude towards risk stocks, investors avoid acting in investment intentions.
Pengaruh Persepsi Manajemen Perubahan Terhadap Kinerja Dokter Dengan Gaya Kepemimpinan Transformasional Dan Resistensi Sebagai Variabel Intervening R. M, Elvina.; Adhikara, M.F Arrozi; Kusumapradja, Rokiah
GEMA EKONOMI Vol 12 No 3 (2023): GEMA EKONOMI
Publisher : Fakultas Ekonomi Universitas Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55129/https://doi.org/10.55129/.v12i4.2927

Abstract

Physician performance cannot be assessed in general because it concerns the patient's clinical outcomes to the services provided. Change management is a strategy used to maintain the position of RS in today's business world, if change management is not prepared and managed properly, it will cause resistance and affect performance, especially if without the support of leaders who have a transformational leadership style. The purpose of this study was to analyze the effect of change management on physician performance mediated by transformational and resistance leadership styles. This study is an explanatory research with a quantitative approach in the form of using hypothetical causality on 62 doctors who worked at least 1 year before change management occurred. The data analysis methods used are the Three Box Method and path analysis. In this study, it was found that the perception of change management has a negative and significant influence on doctor performance, the perception of change management does not have a significant effect on transformational leadership style, the perception of change management has a positive and significant effect on resistance, transformational leadership style has a positive and significant effect on doctor performance, resistance has a positive and significant effect on doctor performance, leadership style Transformational has a positive and significant effect on resistance and the perception of change management has a significant positive effect on clinician performance if mediated by transformational leadership style and resistance as intervening variables.
Analisis Efektivitas Biaya Seksio Sesarea Metode Eracs Dan Non-Eracs Pada Pasien Bpjs Kesehatan Selfie, Selfie; Arrozi, MF; Silviana Mustikawati, Intan
Journals of Ners Community Vol 14 No 2 (2023): Journals of Ners Community
Publisher : Fakultas Ilmu Kesehatan Universitas Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55129/jnerscommunity.v13i2.2782

Abstract

Penelitian ini bertujuan untuk mengetahui perbedaan efektivitas biaya operasi seksio sesarea antara metode Eracs dan Non-Eracs pada pasien BPJS Kesehatan di RS Krakatau Medika IHC Cilegon. Desain penelitian yang digunakan adalah potong lintang dengan metode analisisnya yang bersifat kuantitatif komparatif, dimana efektivitas biaya dilakukan analisis dengan metode Average Cost Effectiveness Ratios (ACER). Terdapat 2 kelompok sampel penelitian, yaitu kelompok pertama; 25 pasien yang dilakukan seksio sesarea metode Eracs dan kelompok kedua; 25 pasien yang dilakukan seksio sesarea metode Non-Eracs. Penelitian ini menunjukkan bahwa terdapat perbedaan rerata biaya operasi seksio sesarea antara metode ERACS dan Non-ERACS. Biaya operasi seksio sesarea lebih rendah pada kelompok dengan metode ERACS secara signifikan (p<0,05). Juga didapatkan bahwa operasi seksio sesarea metode ERACS lebih cost effective dibandingkan dengan metode Non-ERACS. Implikasi hasil penelitian terdiri dari implikasi teoritis dan implikasi praktis. Berdasarkan hasil analisis yang dilakukan bahwa operasi seksio sesarea metode ERACS lebih cost effective dibandingkan dengan metode Non- ERACS. Hal ini dapat digunakan sebagai pertimbangan dalam mengambil keputusan dan kebijakan yang sesuai dengan kendali mutu dan kendali biaya pada pasien dengan penjaminan BPJS Kesehatan, sehingga dapat disarankan pada pasien yang direncanakan persalinan secara operasi seksio sesarea agar dipilih metode ERACS.
Co-Authors Adityarini, Danuta ANDRY, ANDRY Christophera R Lucius Dihin Septyanto Erry Yudhya Mulyani Fachturohman, Mochamad Arfan Harahap, Riska Anjla Indah Nurpala, Siti Hardiyati Irianto, Sugeng Eko Jatmiko Jatmiko Kristanti M., Novera Kristanti M., Novera KUSMAPRADJA, ROKIAH Kusumapradja, Rokiah Maslichah, Maslichah Nofiarni, Nofiarni Novadiana, Novadiana Nur Diana Nur Diana R. M, Elvina. RATNA INDRAWATI Reza Fadhilla Rian Adi Pamungkas Sapto Jumono Saputra, Sugiyono Selfie, Selfie Setyati, Ritta Setyati, Ritta Silviana Mustikawati, Intan Solly Aryza Sri Handayani Sudarwan, Sudarwan Sudarwan, Sudarwan Susanthy, Adhita Tirtayasa, Charli Otman Ummanah Ummanah, Ummanah Victor Livinus, Victor Wahidi, Kemala Rita Wahyuni, Yulia Wardani, Isma Prasetya Wekadigunawan, CSP Wenny