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Liana, Esti

Institut Transportasi Dan Logistik Trisakti

Author-ID : 2248317

Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Public Health Social Sciences Other

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FAKTOR-FAKTOR YANG MEMPENGARUHI PRODUKTIVITAS: ANALISIS MENTORING, COACHING, EFIKASI DIRI DAN KETERLIBATAN KERJA PADA MASKAPAI DI INDONESIA Esti Liana; Primadi Candra Susanto; Devi Marlita; Sri Handayani
Majalah Ilmiah DIAN ILMU Vol 25 No 1 (2025): MAJALAH ILMIAH "DIAN ILMU" OKTOBER 2025
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Pembangunan Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37849/midi.v25i1.461

Studi ini mensintesis bukti tentang faktor-faktor pengembangan sumber daya manusia yang membentuk produktivitas karyawan di maskapai penerbangan Indonesia, di mana produktivitas berlandaskan pada efisiensi biaya, kinerja tepat waktu (OTP), keselamatan, dan kualitas layanan. Dengan menggunakan tinjauan pustaka sistematis, kami menyaring studi dan e-book (2017–2025) dari basis data utama. Inklusi mensyaratkan relevansi dengan mentoring, pembinaan, efikasi diri, keterlibatan kerja, atau produktivitas dalam lingkungan organisasi, terutama di bidang penerbangan. Studi yang memenuhi syarat dideduplikasi dan disintesis melalui analisis komparatif dan tematik.Temuan menunjukkan efek positif yang konsisten dari mentoring dan pembinaan terhadap indikator produktivitas individu—volume output, kualitas kerja, efisiensi waktu, dan penggunaan sumber daya. Efek ini diperkuat secara tidak langsung oleh mekanisme psikologis: efikasi diri mendukung penetapan tujuan, ketekunan, dan pengaturan diri, sementara keterlibatan kerja (semangat, dedikasi, penyerapan) beroperasi sebagai pendorong kinerja proksimal. Bukti khusus untuk maskapai penerbangan Indonesia masih terfragmentasi, dengan sedikit studi yang menguji keempat faktor secara bersamaan. Kami mengusulkan kerangka kerja terpadu yang di dalamnya mentoring dan coaching berfungsi sebagai enabler yang meningkatkan efikasi diri dan keterlibatan, sehingga meningkatkan produktivitas dan KPI operasional (misalnya, OTP, turnaround, jam kerja bebas insiden, keluhan). Secara praktis, kami merekomendasikan mentoring terstruktur dan coaching manajerial—pencocokan mentor-mentee, tujuan SMART, dan umpan balik yang jelas—bersama program-program yang menumbuhkan efikasi diri dan keterlibatan yang dipantau dengan instrumen tervalidasi (misalnya, UWES). Tinjauan ini menawarkan agenda berbasis mekanisme yang menghubungkan pengembangan sumber daya manusia dengan peningkatan produktivitas yang terukur.

Peranan Kompetensi, Motivasi, dan Efikasi Diri Terhadap Produktivitas Kerja Melalui Kepuasan Kerja Esti Liana
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 4 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Maret - April 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i4.4512

Tujuan dari penelitian literature ini diharapkan dapat membangun hipotesis mengenai pengaruh antar variabel yang nantinya dapat digunakan untuk penelitian selanjutnya dalam lingkup manajemen sumber daya manusia. Artikel penelitian literature review peranan kompetensi, motivasi dan efikasi diri terhadap produktivitas kerja melalui kepuasan kerja merupakan artikel literatur ilmiah dalam lingkup ilmu manajemen sumber daya manusia. Pendekatan yang digunakan dalam penelitian literature review ini yaitu kualitatif deskriptif. Teknik pengumpulan data yaitu menggunakan studi literatur atau melakukan review terhadap artikel terdahulu yang relevan. Pada penelitian terdahulu digunakan masing-masing 1 artikel terdahulu yang relevan untuk dilakukan review pada tiap variabel independennya. Hasil dari artikel literature review ini yaitu: 1) Kompetensi berpengaruh terhadap Kepuasan Kerja; 2) Motivasi berpengaruh terhadap Kepuasan Kerja; 3) Efikasi Diri berpengaruh terhadap Kepuasan Kerja; 4) Kompetensi berpengaruh terhadap Produktivitas Kerja; 5) Motivasi berpengaruh terhadap Produktivitas Kerja; 6) Efikasi Diri berpengaruh terhadap Produktivitas Kerja; 7) Kepuasan Kerja berpengaruh terhadap Produktivitas Kerja; 8) Kompetensi berpengaruh terhadap Produktivitas Kerja melalui Kepuasan Kerja; 9) Motivasi berpengaruh terhadap Produktivitas Kerja melalui Kepuasan Kerja; dan 10) Efikasi Diri berpengaruh terhadap Produktivitas Kerja melalui Kepuasan Kerja.

Analysis of motivation, competence and remuneration on employee performance through job satisfaction at PT XYZ cargo area Marlita, Devi; Dianingrum, Melia; Handayani, Sinai; Perwitasari, Erni Pratiwi; Liana, Esti
Annals of Human Resource Management Research Vol. 5 No. 1 (2025): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i1.2807

Purpose: The purpose of this study was to see the effect of motivation, competence, and remuneration on employee performance through job satisfaction at PT XYZ cargo division. Research Methodology: The method used in this study was descriptive quantitative. The sample consisted of 86 employees. Census was used as the sampling technique. Primary and secondary data were used in this study. The analysis tool used in this study was SmartPLS. The tests carried out in this study included the Validity Test, Reliability Test, Inner Model Test, Outer Model Test, and Hypothesis Test. Results: The results of the research conducted at PT XYZ in the cargo sector include the following: 1) Motivation has a positive and significant effect on job satisfaction; 2) Competence has a positive and significant effect on job satisfaction; 3) Remuneration has no positive and insignificant effect on job satisfaction; 4) Motivation has a positive and significant effect on employee performance; 5) Competence has a positive and significant effect on employee performance; 6) Remuneration has no positive and insignificant effect on employee performance; 7) Job satisfaction has a positive and significant effect on employee performance; 8) Motivation has a positive and significant effect on employee performance through job satisfaction; 9) Competence has a ,positive and significant effect on employee performance through job satisfaction; and 10) Remuneration has no positive and insignificant effect on employee performance through job satisfaction. Conclusions: The study at PT XYZ (cargo sector) concludes that motivation and competence significantly and positively affect both job satisfaction and employee performance, both directly and through job satisfaction. In contrast, remuneration shows no significant positive effect on job satisfaction or employee performance, either directly or indirectly. Limitations: This study's focus on specific companies limits generalizability, and potential bias may arise from self-reported data. Its cross-sectional design restricts causal inferences. Future studies should consider mixed methods to obtain deeper insights. Contribution: This study contributes to the understanding of employee performance and job satisfaction in cargo companies, with a focus on motivation, competence, and remuneration factors.

Strategies to Increase Airline Ticket Sales by the End of the Year Esti Liana
Dinasti International Journal of Education Management and Social Science Vol. 5 No. 6 (2024): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i6.3094

To provide an in-depth understanding of the various results of articles related to papers with variable sales improvement strategies. The method used in this paper is qualitative by reviewing scientific articles related to describing the findings related to this paper, after that the results in this paper are in the form of perceptions in discussions and conclusions. The articles used from the last ten years come from existing international journals. Technology can help and provide speed and become a symbol for the world of aviation around the world, in addition to diverse and attractive services provide a guarantee and variety of choices for passengers.

Analysis of Organizational Culture, Organizational Commitment, and Work Behavior on Employee Performance Mediated by Work Ethics Esti Liana Susanto; Aang Gunawan; Oce Prasetya; Erni Pratiwi Perwitasari; Primadi Candra Susanto
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 5 No. 2 (2026): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v5i2.6566

The purpose of this study is to develop hypotheses related to factors that influence employee performance, especially in aviation companies in Indonesia. The approach used in this literature review study is descriptive qualitative. The data collection technique used is a literature study or review of relevant previous articles published between 2021 and 2026. The technique used in this literature review is comparative analysis. The data used in this descriptive qualitative approach came from previous studies relevant to this study and sourced from academic online media such as Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Q2-Q4 Emerald, Elsevier, Sage, Web of Science, Sinta 2-5 Journal, DOAJ, EBSCO, Google Scholar, Copernicus, and digital reference books. The results of this literature review are: 1) Organizational Culture s employee work ethics in aviation companies; 2) Organizational Commitment influences employee work ethics in aviation companies; 3) Work Behavior influences employee work ethics in aviation companies; 4) Organizational Culture influences employee performance in aviation companies; 5) Organizational Commitment influences the Performance of airline company employees; 6) Work Behavior influences the Performance of airline company employees; 7) Work Ethics influence the Performance of airline company employees; 8) Organizational Culture influences Employee Performance through the Work Ethics of airline companies; 9) Organizational Commitment influences Employee Performance through the Work Ethics of airline companies; 10) Work Behavior influences Employee Performance through the Work Ethics of airline companies.

Sosialisasi Membangun SDM Unggul dan Berdaya Saing Untuk Masa Depan Gemilang Esti Liana; Yuliantini Yuliantini; Dian Anom Baskoro; Oce Prasetya; Yuwono Dwisilo Sucipto
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 3 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Januari - Maret 2025)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v3i1.795

Pembangunan Sumber Daya Manusia (SDM) yang unggul dan berdaya saing merupakan kunci utama dalam menghadapi tantangan global di era digital. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk mensosialisasikan strategi peningkatan kualitas SDM melalui pendekatan edukatif, pelatihan keterampilan, serta penguatan karakter. Program ini menyasar kelompok masyarakat, termasuk pelajar, mahasiswa, dan tenaga kerja, dengan menekankan pentingnya kompetensi, kreativitas, dan daya saing dalam menghadapi dinamika industri. Metode yang digunakan meliputi seminar, workshop, serta pendampingan berbasis teknologi dan kewirausahaan. Hasil dari kegiatan ini menunjukkan peningkatan pemahaman peserta terhadap pentingnya pengembangan diri dan kesiapan menghadapi dunia kerja serta peluang usaha. Dengan adanya sosialisasi ini, diharapkan tercipta SDM yang tidak hanya kompeten secara teknis tetapi juga adaptif dan inovatif dalam berbagai bidang.

The Role of Job Satisfaction in Mediating the Influence of Training, Work Environment, and Work Culture on the Performance of Domestic Cargo Companies Primadi Candra Susanto; Aswanti Setyawati; Aisyah Rahmawati; Reza Fauzi Jaya Sakti; Esti Liana; Euis Saribanon; Irwan Chairuddin
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6785

This study explores the mediating role of job satisfaction in the relationship between training, work environment, and organizational culture on the performance of domestic cargo companies. The cargo logistics sector is increasingly challenged by rising competition, rapid technological changes, and shifting service demands. This research employs a qualitative approach using a systematic literature review. Secondary data were collected from reputable international journals indexed in databases such as Scopus, Springer, Elsevier, Emerald, and Web of Science. The data were analyzed using content analysis to examine the conceptual relationships among the key variables. The findings reveal that training, work environment, and organizational culture significantly affect company performance, both directly and indirectly through job satisfaction as a mediating variable. From a managerial perspective, the study highlights the need for cargo companies to implement continuous training programs, create supportive work environments, and foster positive organizational cultures to enhance employee satisfaction and achieve sustainable performance outcomes.

Determinasi Produktivitas Aircrew: Study Library Research Esti Liana; Primadi Candra Susanto; Siska Yuli Anita; Indra Nuryanneti
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 2 (2026): June: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i2.4115

Flight crew productivity is a strategic factor in maintaining flight safety, operational efficiency, and airline competitiveness in the high-reliability aviation industry. This study aims to analyze and synthesize factors influencing flight crew productivity through a conceptual approach based on literature review. The research method used is library research with a systematic literature review technique. The type of data used is secondary data in the form of scientific articles, proceedings, and relevant previous research reports. Data sources were obtained from scientific databases such as Scopus, EBSCO, Copernicus, and SINTA. The results of the study indicate that adequate individual capabilities, a high level of work engagement, a measurable KPI system, and a fair and competitive remuneration scheme have a positive relationship with increasing aircrew productivity. Managerial implications emphasize the importance of designing integrated human resource policies, particularly in competency development, a safety- and efficiency-based performance appraisal system, and compensation management oriented towards sustainable performance.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i4.4512

The Influence of Religiosity and Destination Image on Tourist Decisions From The Perspective of Religious Moderation (A Study of Tourists at Puja Mandala Bali) Siska Yuli Anita; Esti Liana
Greenation International Journal of Economics and Accounting Vol. 4 No. 1 (2026): Greenation International Journal of Economics and Accounting (March - April 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v4i1.798

The aim of this research is to determine the partial and simultaneous influence of religiosity and destination image on tourist decisions. This type of research is quantitative research with a sampling technique, namely the Accident Sampling method (determining the sample by chance). The exact population in this study is not known (Unknown Population) so that in taking samples using the formula according to Sujarweni, the sample in this study was 96 respondents and the sample selection criteria was that they were Mandala puja visitors, aged 25-50 years. By using a data processing tool in the form of the SPPS vers 20 application. The results of the research that has been carried out show that simultaneously religiosity and destination image have an influence on tourists' decisions, while partially religiosity has no effect on tourists' decisions and destination image has an influence on tourists' decisions.

Co-Authors Aang Gunawan, Aang Agus Suhendra Aisyah Rahmawati Anom Baskoro, Dian Ari Apriani Ari Apriani Aswanti Setyawati Banjarnahor, Astri Rumondang Devi Marlita Dian Anom Baskoro Dwisilo Sucipto, Yuwono Erni Pratiwi Perwitasari Euis Saribanon Handayani, Sinai Hartono Hartono Hartono Indra Nuryanneti Iristian, Jovi Irwan Chairuddin Iwan Triyuwono Jarot Santosa Josua Panatap Soehaditama Juliater Simarmata Kusuma Ratnawati Lis Lesmini Melia Dianingrum Muhammad Iqbal Firdaus Muhammad Thamrin Muhammad Yusuf Murni S ulistyowati Noermijati, Noermijati Nur Khusniyah Indrawati Oce Prasetya Olfebri Prasadja Ricardianto Primadi Candra Susanto Purwoko, Harry Ratna Ratna Reza Fauzi Jaya Sakti Sarinah Sihombing Sarinah Sihombing Sinai Handayani Siska Yuli Anita Sismiati, Sismiati Siti Annisa Wahdiniawati Sri Handayani Suharto Abdul Majid Suhendra, Agus Supardi Supardi Syahridhan, Sayed Syayuti, Faisyal Uus Mohammad Darul Fadli Yosi Pahala, Yosi Yuliantini Yuliantini Yuntina, Lily Yuwono Dwisilo Sucipto

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