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Information and Communication Technology-Facilitated Sexual Violence (ICTFSV) pada Remaja: Pengalaman di Indonesia: Information and Communication Technology-Facilitated Sexual Violence (ICTFSV) on Adolescents: Experience in Indonesia Ismi Dwi Astuti Nurhaeni; Yusuf Kurniawan; Rino Ardhian Nugroho; Intan Insani Putri
Society Vol 10 No 2 (2022): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v10i2.288

Abstract

This study discusses adolescents’ perceptions of ICT-facilitated sexual violence (ICTFSV) based on gender and school type. The research was conducted by surveying 719 students in seven regencies/cities in Surakarta, Indonesia, which were purposively selected. The ICTFSV indicator was measured based on the theories of Henry & Powell (2016) and Baumgartner et al. (2010). Mann-Whitney U and two-sided tests were employed to analyze the data. This study finds the different perceptions of ICTFSV based on gender at SHS and VHS. Moreover, it also finds the different perceptions of ICTFSV among students of SHS and VHS. This provides a new understanding of gender-perspective integration and character-building in developing school policies. Therefore, further research on gender equality and character-building of education policy can be carried out. The analyzed object imposes many limitations, namely the selected sample, the research focus, the data collecting, and analyzing method.
ANALISIS PENGARUH KUALITAS PELAYANAN BERBASIS BUDAYA ORGANISASI TERHADAP KEPUASAN PENGGUNA JASA FASILITAS KAWASAN BERIKAT PADA BEA CUKAI MAGELANG Subroto Wisnu Wardana; Florentina Ratih Wulandari; Rino Ardhian Nugroho
Journal Publicuho Vol. 7 No. 4 (2024): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i4.538

Abstract

The aim of the research is to examine, determine and analyze the influence of service quality based on organizational culture on the satisfaction of users of Bonded Zone facility services at Magelang Customs. The method used is a quantitative method with a descriptive statistical approach. Research data at Magelang Customs. was obtained using a questionnaire and a sample of 49 respondents. The data analysis carried out in the research is statistical and mathematical methods through GAP Analysis, Customer Satisfaction Index (CSI), and Importance-Performance Analysis (IPA) measurements. The results of research on Service Quality calculations using GAP Analysis show that there are indicators from statement items that have negative values from the GAP Analysis calculations for each dimension of service quality with the total score obtained being -0.20. This value shows that the expectation score is greater than the performance score. Data analysis using the Customer Satisfaction Index (CSI) at Magelang Customs showed that 89.12% were very satisfied. The overall level of customer satisfaction by looking at the level of performance and level of importance of product or service attributes as measured using the Customer Satisfaction Index (CSI) at the Magelang Customs, overall expectations and performance are very good. Then, the results of the Importance-Performance Analysis (IPA) measurement show improvements in service quality which are focused on 5 indicators that are included in important services, but satisfaction is still low.