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All Journal MIX : Jurnal Ilmiah Manajemen Benefit: Jurnal Manajemen dan Bisnis DERIVATIF Akuisisi : Jurnal Akuntansi Jurnal Agribisnis Jurnal Akuntansi dan Pajak Jurnal Ilmiah Ekonomi Islam Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Jurnal Manajemen Strategi dan Aplikasi Bisnis Jurnal Ilmiah Akuntansi dan Keuangan International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ilmiah Edunomika (JIE) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Budimas : Jurnal Pengabdian Masyarakat Jurnal Ekuilnomi Ilomata International Journal of Management Education Journal of Indonesia (EJI) International Journal Management and Economic (IJME) Media Ekonomi Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) JIPkM Jurnal Manajemen Bisnis, Akuntansi dan Keuangan Proceeding of Undergraduate Conference on Literature, Linguistic, and Cultural Studies Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Aswaja and Islamic Economics Journal of Ekonomics, Finance, and Management Studies JURNAL MANAJEMEN DAN BISNIS INDONESIA Jurnal Ilmu Manajemen Journal of Social Entrepreneurship Theory and Practice JESH: Journal of Economics, Social, and Humanities
Fatmah Bagis
UNIVERSITAS MUHAMMADIYAH PURWOKERTO
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Digitalization, Platform Dependence, and the Restructuring of Marketing Power in Small Enterprises Syamsul Bahri; Fatmah Bagis
MIX: JURNAL ILMIAH MANAJEMEN Vol. 16 No. 2 (2026): MIX : Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2026.v16i2.012

Abstract

Objective: Marketing digitalization is increasingly viewed as a key strategy for strengthening the competitiveness of Micro, Small, and Medium Enterprises (MSMEs). However, empirical evidence on how digitalization affects the marketing power of MSMEs still shows mixed results and often assumes a direct impact. This study aims to explain how marketing digitalization shapes MSME marketing power through a gradual mechanism involving dependence on digital platforms and the loss of pricing autonomy.Methodology: This study examines the impact of digitalization intensity on marketing power among MSMEs, with platform dependence as a mediating variable. Using a quantitative approach, data were collected from 210 MSMEs in Kupang. The analysis was conducted using Partial Least Squares StructuralFinding: The results show that digitalization intensity has a significant direct effect on marketing power (β = 0.431, p < 0.001). In addition, digitalization intensity significantly increases platform dependence, which in turn weakens pricing autonomy and affects marketing power. The mediation analysis indicates partial mediation, suggesting that digitalization influences marketing power both directly and indirectly through platform dependence.Conclusion: These findings highlight the dual role of digitalization as both an empowering and constraining force for MSMEs. This study contributes to the integration of Platform Economy Theory and Value Capture Theory by explaining how platform dependence can limit MSMEs’ ability to capture value. Practical implications are discussed for MSME actors and policymakers in managing digital platform engagement.
Exploration of Absenteeism, Affective Commitment, Organizational Justice, and Job Opportunities as Determinants of Health Care Employee Turnover Intention Nandita Anisa; Fatmah Bagis; Hengky Widhiandono; Arini Hidayah
Jurnal Ilmu Manajemen Vol. 15 No. 2 (2026): Jurnal Ilmu Manajemen
Publisher : Universitas Muhammadiyah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32502/jim.v15i2.1508

Abstract

High turnover intention in the healthcare sector is a strategic challenge because it can disrupt service continuity and increase the workload of both medical and non-medical personnel. This study aims to analyze the influence of Absenteeism, Affective Organizational Commitment, Organizational Justice, and Alternative Job Opportunities on Turnover Intention in health facility employees by referring to Social Exchange Theory. This study used a quantitative approach through a survey involving a population of 524 employees, with a final sample of 235 respondents working in three hospitals. Data were analyzed using SEM-PLS to examine the relationship between variables. The results showed that Absenteeism and Alternative Job Opportunities had a significant positive effect on Turnover Intention, indicating that absenteeism and external job opportunities were strong driving factors for turnover intention. Meanwhile, Affective Organizational Commitment and Organizational Justice did not show a significant effect. The research model was able to explain some of the variance in turnover intention, indicating that behavioral factors and labor market dynamics were more dominant in shaping employee turnover decisions. These findings provide important implications for hospital management to strengthen retention strategies through controlling absenteeism, improving perceptions of fairness, and providing more competitive career development paths.
Pengaruh Persepsi Manfaat, Persepsi Kemudahan Penggunaan, Persepsi Risiko, Gaya Hidup dan Kepercayaan Terhadap Minat Menggunakan QRIS pada Gen-Z di Purwokerto Muhammad Fadhiil Maulana; Herni Justiana Astuti; Tri Septin Muji Rahayu; Fatmah Bagis
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 3 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i3.11250

Abstract

This study aims to analyze the influence of perceived usefulness, perceived ease of use, perceived risk, lifestyle, and trust on the intention to use QRIS-based electronic money among Generation Z in Purwokerto. The research employs a quantitative approach with a purposive sampling method. The sample size was determined based on Hair’s criteria, namely five times the number of indicators (5 × 22 indicators), resulting in 110 samples, which were then rounded up to 150 respondents to enhance data accuracy. Data analysis was conducted using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) 4.0 approach. The results indicate that perceived usefulness and trust have a positive and significant effect on the intention to use QRIS among Generation Z. However, perceived ease of use and lifestyle were found to have no significant effect on this intention. Furthermore, perceived risk was also found to have no significant influence on the intention to use QRIS. This finding is attributed to the high level of digital literacy and self-efficacy among Generation Z, which leads them to perceive risks as tolerable compared to the benefits offered. The implications of this study suggest that financial service providers should focus their development strategies on strengthening cybersecurity infrastructure to maintain user trust and enhancing functional benefit features that support daily transaction efficiency. Theoretically, this study confirms that for digital natives, ease of use is no longer a major barrier due to their high digital literacy capacity. In addition, as QRIS usage has become an inclusive necessity rather than merely a lifestyle symbol, MSME actors are encouraged to provide this system to meet the public’s need for practical daily transactions
Strategic Integration of Artificial Intelligence: The Mediating Role of Dynamic Capabilities and Moderating Influence of Environmental Turbulence in Developing Economies Fatmah Bagis; Maria Hasmi; Mega Aprillia Pratamasari; Ogun Prayoga; Zaki Nurhamam
Proceeding of Conference on Literature, Linguistic, and Cultural Studies Vol. 5 No. 1 (2026): Proceeding of Conference on Literature, Linguistic, and Cultural Studies: ICONE
Publisher : Fakultas Ilmu Budaya Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/pcllcs.v5i1.6570

Abstract

This research investigates how organizations in developing nations focusing on Indonesia can effectively embed Artificial Intelligence (AI) into their strategic operations to boost competitiveness and support the achievement of Sustainable Development Goals (SDGs). Drawing upon Dynamic Capability Theory (DCT) and the Technology-Organization-Environment (TOE) framework, the study examines the role of AI readiness in fostering strategic AI integration, with dynamic capabilities acting as a mediating mechanism and environmental turbulence serving as a moderating factor. A survey of 150 industry managers in Central Java was conducted, with data analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) approach. Results indicate that organizations with higher AI readiness tend to develop stronger dynamic capabilities, which subsequently enhance their strategic integration of AI. Additionally, the study finds that environmental turbulence can amplify or diminish the influence of dynamic capabilities. Theoretically, the research extends the TOE framework by incorporating dynamic capability perspectives, while practically offering guidance for business leaders and policymakers aiming to implement AI in ways that are both effective and sustainable.
The Effect of Compensation, Leadership Style, Work Environment, And Work Motivation On Employees Job Satisfaction in Civil Registration Offices Hikmah Abelia Utami; Suyoto Suyoto; Fatmah Bagis; Dian Widyaningtyas
Jurnal Ekuilnomi Vol. 8 No. 1 (2026): Ekuilnomi Vol 8(1), Feb 2026
Publisher : Program Studi Ekonomi Pembangunan Fakultas Ekononomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/2b9faz19

Abstract

This study aims to analyze the influence of compensation, leadership style, work environment, and work motivation on employee job satisfaction at the Department of Population and Civil Registration of Banyumas Regency. This research employs a quantitative method with primary data collection through a 5-point Likert scale questionnaire. The sampling technique uses saturated sampling with a population of 91 employees, resulting in a sample of 90 employees, excluding the Head of Department due to their different structural role. Data analysis uses Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS software version 3.0. The results indicate that compensation does not significantly influence employee job satisfaction, while leadership style, work environment, and work motivation have a positive and significant influence on employee job satisfaction. These findings contribute to the Human Resource Management literature by emphasizing the importance of leadership quality, work environment, and internal motivation as key factors shaping employee job satisfaction.
The Role of Safety Leadership and Safety Knowledge in Improving Safety Performance through Safety Motivation Fatmah Bagis; Lintang Ramdhani Larasati; Hengky Widhiandono; Alfalisyado
EDUCATION JOURNAL OF INDONESIA Vol. 6 No. 2 (2025)
Publisher : EDUCATION JOURNAL OF INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/eji.v6i2.4647

Abstract

This research uses safety motivation as a mediating variable to test the effect of safety leadership and safety knowledge on safety performance. This research uses a quantitative methodology. The population of this study was 235 workers of PT Sumber Segara Primadaya PLTU Cilacap. The non-probability sampling approach was used together with the total sampling strategy, resulting in 235 samples. Partial Least Squares analysis was used as a data analysis method for this study. Analytical calculations at a significance level of 5% showed that safety performance was positively and significantly be affected by safety leadership and safety knowledge. Safety motivation is positively and significantly be affected by safety leadership and safety knowledge, and the safety motivation variable can mediate the relationship between safety performance and safety leadership as well as between safety knowledge and safety performance. Keywords: Safety Leadership, Safety Knowledge, Safety Performance, Safety Motivation
FinTech Literacy and Entrepreneurial Intention among MSMEs: Trust as Mediator and Perceived Risk Moderator Effects Model Suryo Budi Santoso; Fatmah Bagis; Herni Justiana Astuti; Meydy Fauziridwan
Ilomata International Journal of Management Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i3.2153

Abstract

The increasing integration of financial technology into MSME business activities has not always been accompanied by a corresponding growth in technology-based entrepreneurial intention, suggesting that technical competence by itself is insufficient to stimulate strategic forms of entrepreneurial behavior. This study integrates FinTech literacy, trust, and perceived risk within a single behavioral framework to explain entrepreneurial intention among MSMEs. Drawing on the Theory of Planned Behavior together with insights from technology adoption studies, trust is positioned as a mediating psychological mechanism, while perceived risk is examined as a contingency factor shaping the effectiveness of trust. Employing a quantitative explanatory design, information was gathered from 210 MSME owners along with managers in the Solo Raya and Yogyakarta Special Region and subsequently examined using the Partial Least Squares approach to Structural Equation Modeling (PLS-SEM). The results show that FinTech literacy does not directly influence entrepreneurial intention; however, it exerts a significant indirect influence via trust. Furthermore, perceived risk serves as a negative moderating factor in the relationship between trust and entrepreneurial intention, weakening its influence under high-risk perceptions. This research advances the digital entrepreneurship literature by showing that FinTech literacy operates primarily through affective and risk-related mechanisms rather than as a direct driver of intention, and by empirically establishing perceived risk as a boundary condition in the trust–entrepreneurial intention relationship in the MSME context of a developing economy. Practically, the findings highlight the need for FinTech literacy initiatives and regulatory frameworks that emphasize trust-building and risk reduction to foster sustainable entrepreneurial behavior among MSMEs.
THE INFLUENCE OF SERVICE QUALITY, CUSTOMER TRUST, AND WORD OF MOUTH ON TRANS BANYUMAS USER DECISIONS Siti Rahayu; Herni Justiana Astuti; Fatmah Bagis; Restu Frida Utami
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 15 No. 1 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v15i1.3645

Abstract

Introduction: Public transportation plays a vital role in supporting people’s mobility, particularly amid growing competition from technology-based services. Trans Banyumas is here to provide modern, comfortable, and affordable public transportation. However, there are still obstacles related to the perception of service quality, trust level, and the effectiveness of word-of-mouth that can affect user decisions. This study will examine how the influence of service quality, customer trust, and word-of-mouth communication affects people’s decisions about using Trans Banyumas.Methods: This research uses a quantitative, associative approach. The sample size was 159 respondents, selected using purposive sampling criteria, including those who had used Trans Banyumas in the last three months. Data were collected through live and online questionnaires and then analyzed using multiple linear regression in SPSS version 27.Results: The analysis findings indicate that service quality, customer trust, and word of mouth have a positive and significant impact on user decisions. The conclusion of these findings confirms that consistently improving service quality, strengthening trust, and optimizing user recommendations are effective strategies to encourage decisions to use Trans Banyumas. Keywords: Customer Trust, Service Quality, Word of Mouth, User decision
EMPLOYEE PERFORMANCE IN TERMS OF COMMUNICATION, WORK ETHIC, QUALITY OF WORK LIFE, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT A HOTEL IN PURWOKERTO Falsafatul Yuri Azizah; Suyoto Suyoto; Fatmah Bagis; Dian Widyaningtyas
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 15 No. 1 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v15i1.3729

Abstract

Introduction: This study aims to analyze the influence of Communication, Work Ethic, Quality of Work Life (QWL), and Organizational Citizenship Behavior (OCB) on Employee Performance at Hotel Java Heritage Purwokerto. This research was conducted to address performance inconsistencies, communication gaps, and unstable work outcomes, indicating the need to explore internal factors affecting employee productivity.Methods: A quantitative approach using accidental sampling was applied, involving 105 employees as respondents. Data were collected offline through a questionnaire containing 34 indicator items. The analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS) version 3.0.Results: The findings reveal that Communication and OCB have a positive and significant effect on Employee Performance. Work Ethic shows a positive but non-significant effect, while QWL shows a negative but non-significant effect. These results indicate that strong communication and appropriate extra-role behavior can enhance performance, whereas work ethic and QWL do not directly improve employee outcomes.Conclusion and suggestion: This study highlights the importance of strengthening communication channels and supporting constructive OCB to improve performance. Although Work Ethic and QWL do not show significant effects, they remain relevant and require attention through training, motivation, and work environment enhancement. Future research is recommended to increase the sample size, include multiple hotels, and add moderating variables such as job satisfaction or leadership style to achieve a more comprehensive understanding of performance determinants. Keywords: Communication, Employee Performance, Organizational Citizenship Behavior, Quality of Work Life, Work Ethic,
Invigorate Survival and Resilience of MSMEs: The Role of Entrepreneurial Knowledge, Entrepreneurial Motivation, and Technological Advancement Fatmah Bagis; Efi Miftah Faridli; Suyoto Suyoto; Agus Awaludin; Jovinda Percillia Ma’rifatul Umairoh
Journal of Social Entrepreneurship Theory and Practice Vol. 3 No. 2 (2024): December
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/jsetp.v3i2.2701

Abstract

Entrepreneurship is currently experiencing significant and dynamic development. The growth rate of entrepreneurship is a sensitive issue and challenge that attracts public attention in the middle of increasingly tight competition. The development of entrepreneurship is driven by various factors, including rapid technological development and globalization. However, with the development of technology, entrepreneurship also needs to have good preparation to face increasingly tight levels of competition and can maintain and create increasingly successful entrepreneurship. Therefore, this study aims to determine the factors that influence the sustainability resilience and survival of MSMEs. A quantitative method was used in this study, and incidental sampling was used to select 238 MSMEs as respondents. The distribution of questionnaires was carried out openly to MSMEs through associations that oversee the performance of MSMEs. Data analysis in this study used the Structural Equation Model (SEM) and Partial Least Squares (PLS) analysis software version 3.0. The results of the study indicate that entrepreneurial knowledge has a positive effect on the sustainability resilience and survival of entrepreneurs, entrepreneurial motivation has a positive and insignificant effect, and technological progress has a positive and insignificant effect. This study provides new contributions and knowledge that an entrepreneur must be able to know what preparations must be made and how they can manage MSMEs in the midst of competition to anticipate conflicts that will occur in the future.
Co-Authors Abdan Syakuro Abdul Mughni Ramadhani Azmy Abid Yanuar Badharudin Afid Setiabudi Agus Awaludin Ahmed Hussein Zangana Ainun Nurdiasih Aji Sugiarto Akhmad Darmawan Akhmad Darmawan Alfalisyado Alfalisyado Alfato Yusnar Kharismasyah Alfato Yusnar Kharismasyah Alfato Yusnar Kharismasyah Annisa Sepriani Anshor Putra Arini Hidayah Arini Hidayah, Arini Astika Nurul Hidayah Athaya Hukama Aulia Izzatunnisa Bima Cininttya Pratama Bima Cinintya Pratama Dafa Labiq Zulkifli Dafira Nadaa Septiani Davit Aditiya Pradana Dian Widyaningtyas Dian Widyaningtyas Dwi Vina Rahmawati Dwi Vina Rahmawati Efi Miftah Faridli Eliana Priscilla Hidayat Eni Yulianti Erina Kusuma Widyaningrum Erny Rachmawati Erny Rachmawati Falsafatul Yuri Azizah Fauzi Rifqi Widoyo Feti Setyarini Ghina Raudhatul Jannah Hanif Dwi Cahyo Hanifa Kasih Surahman Hardiyanto Wibowo Hengky Widhiandono Hengky Widhiandono Hengky Widhiandono, M.Si. S.E. Hermin Endratno Herni Justiana Astuti Herni Justiana Astuti Herni Justiana Astuti Hikmah Abelia Utami Humrotul Hasanah Ihtiar Febrian Putra Nur Akhiddianto Ines Putri Adna Zein Joevy Ageng Firmansyach Jovinda Percillia Marifatul U. Jovinda Percillia Ma’rifatul Umairoh Lana Dianti Lintang Ramdhani Larasati M. Muammar Maharani Retnaningrum Maria Hasmi Mastur Mujib Ikhsani Mastur Mujib Ikhsani Maulida Nurul Innayah Mega Aprillia Pratamasari Mega Aprillia Pratamasari Meydy Fauziridwan Meydy Fauzriridwan Muchammad Agung Miftahuddin Muh Alifuddin Muhamad Farhan Auladi Muhammad Fadhiil Maulana Muhammad Fadil Laela Arbi Muhammad Muammar Muhammad Rasyid Asy-Syifa Muhammmad Zahid Ash-Shidqie Murtafi'atul Khusna Nadila Nuraning Nadzirotus Salmah Naelati Tubastuvi Nandita Anisa Nasywa Aulia Zahra Nawalin Nazah Ogun Prayoga Purnadi Purnadi Raras Noor Sandra Restu Frida Utami Selamet Eko Budi Santoso Siti Rahayu Solihatun Solihatun Suryo Budi Santoso Suryo Lukman Hakim Suyoto Suyoto Suyoto Suyoto Suyoto Suyoto Syamsul Bahri Timbang Apit Afifah Totok Haryanto Tri Septin Muji Rahayu Tri Septin Muji Rahayu, Tri Septin Uswatun Hasanah Utomo Indra Kusumo Wida Purwidianti Widia Sari Yudhistira Pradhipta Aryoko Yudith Foran Al Fayed Zaki Nurhamam