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The Influence Of Tenure, Job Satisfaction And Organizational Culture On Organizational Citizenship Behavior At Hospital Soesianingsih , Njoman Oly; Chalidyanto, Djazuly; Damayanti, Nyoman Anita; Budhi Setianto
TEKNOLOGI MEDIS DAN JURNAL KESEHATAN UMUM Vol 7 No 2 (2023): Medical Technology and Public Health Journal September 2023
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/mtphj.v7i2.3957

Abstract

Organizational Citizenship Behavior (OCB) is a voluntary act of creativity and innovation designed to enhance an individual's or organization's performance with persistence and enthusiasm, involving taking more responsibility and encouraging others to do the same. One of the challenges that must be faced is low OCB. Instances reflecting low OCB behavior include difficulty finding replacements when colleagues are not available, a lack of commitment to tasks beyond routine work, and a strong sense of indifference. Therefore, an analysis is needed to determine the relationship between tenure, job satisfaction, organizational culture, and OCB at Delta Surya Sidoarjo Hospital. The research method used is descriptive quantitative. The number of randomly selected respondents was 165. There were two variables in this study: the independent variable and the dependent variable. Independent variables include tenure (X1), job satisfaction (X2), and organizational culture (X3). The dependent variable in this study was Organizational Citizenship Behavior (Y). Two data analysis techniques employed in this study: the linear regression test and the chi-square test. Based on the research results, it was found that the measurements of Organizational Citizenship Behavior for Delta Surya Hospital employees on December 19, 2022, showed that 33.33% of employees had high OCB, while 66.66% had low OCB. Using the linear regression test, it was stated that tenure did not affect OCB (sig = 0.396), Organizational Culture affected OCB (sig = 0.000), and job satisfaction influenced OCB (sig = 0.000). Job satisfaction at Delta Surya Hospital is high, while Organizational Culture and Organizational Citizenship Behavior are low. Job Satisfaction and Organizational Culture affect Organizational Citizenship Behavior, while tenure has no effect.
An Analysis of the Effect of Team Situation Awareness on Patient Safety Incidents using Teamwork as the Intervening Variable Paramita, Ristiya Galih; Wijaya , Terivenna; Chalidyanto, Djazuly; Asih, Akas Yekti Pulih
TEKNOLOGI MEDIS DAN JURNAL KESEHATAN UMUM Vol 8 No 1 (2024): Medical Technology and Public Health Journal March 2024
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/mtphj.v8i1.5635

Abstract

The definition of Patient Safety Incidents (PSIs) refers to specific occurrences that unintentionally happen and result in, or potentially lead to, injuries in patients if not prevented. PSIs require special attention, especially in healthcare settings. According to the report collected by the Hospital Patient Safety Committee of the Surabaya Orthopedic and Traumatology Hospital from 2018 to 2021, there were 177 patient safety incidents recorded. This study aims to analyze the effect of Team Situation Awareness (TSA) on Patient Safety Incidents through Teamwork at Surabaya Orthopedic and Traumatology Hospital. The variables identified for analysis are Team Situation Awareness (TSA) and Teamwork. Because this study was conducted over a specific time period, it follows a cross-sectional design and is an analytical observational study. Path analysis was employed to analyze the data. The measurement revealed that TSA resulted in 64.3% of work units being categorized at level 2 (comprehension), and for Teamwork, 64.3% of the works units were categorized as “Good”. The results of the Path Analysis using SmartPLS 4.0 showed the effect of TSA was significant with a p-value of <0.05, and TSA’s effect on Teamwork was also significant with a p-value of <0.05. Based on the path analysis (SEM-PLS), it was found that TSA indirectly affected PSIs through Teamwork, with a significant indirect effect having a p-value <0.05. Team Situation Awareness indirectly influenced PSIs through Teamwork.  One approach to reducing the frequency of PSIs is to improve Team Situation Awareness (TSA) within each work unit at Surabaya Orthopedic and Traumatologic Hospital.   Keywords: Patient Safety Incidents, PSIs, team situation awareness, TSA, teamwork
Comparing Personal Protective Equipment Practice among Health Worker's Job Role and Hospital Unit Perdani, Fandaruzzahra Putri; Chalidyanto, Djazuly
Jurnal Kedokteran Brawijaya Vol. 32 Supplement 1 (2022)
Publisher : Fakultas Kedokteran Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jkb.2022.032.01.8s

Abstract

Health workers have the highest risk exposure that can increase the pathogen infection risk during the Covid-19 pandemic. The use of Personal Protective Equipment (PPE) is the most significant prevention, but mistakes while using PPE may occur in the donning (putting on) and doffing (taking off) process. This study compares the practice of using PPE among groups of health providers and hospital service units. The study design was a cross-sectional study conducted on non-infectious hospital employees in one specific hospital in Surabaya, totaling 102 employees. The Infection Prevention and Control Link Nurse (IPCLN) of the hospital conducted observations and analyses of health personnel in inpatient and triage units, treatment units, and support units. Based on the job roles, the employees were divided into health providers, healthcare support workers, and other health workers. Work units were categorized into inpatient units, outpatient and triage units, treatment units, and support units (cashier and registration areas). The results of the assessment were measured using One-Way ANOVA. Based on the job role, significant errors occurred when removing masks (p=0.048) made by health workers (38%). Meanwhile, in the hospital unit category, significant errors occurred in removing masks (p=0.000) and the use of gloves (p=0.002). Most mistakes were made in the outpatient and triage units, 92% and 42%, respectively. The complexity of wearing and removing PPE requires increased awareness and updated training on the correct use of PPE for all health workers who work in hospitals based on WHO recommendations during the Covid-19 pandemic.
Challenges and adversities among doctors in the era of healthcare disruption: Reflection from COVID-19 pandemic Sugiyatmi, Tri A.; Hadi, Usman; Chalidyanto, Djazuly; Pathak, Yashwant; Miftahussurur, Muhammad
Narra J Vol. 3 No. 2 (2023): August 2023
Publisher : Narra Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52225/narra.v3i2.134

Abstract

The doctor's profession is noble and tied up with quite strict rules, both in terms of ethics as well as discipline. Naturally, there is a problem of asymmetrical information between doctors and patients, often leading to misunderstandings. The purpose of this review is to map the available evidence related to the challenges and difficulties faced by doctors in the era of disruption. The evidence indicate that disruption of health services has both positive and negative effects. Many aspects related to the use of technology in the medical practices including innovation, cost-effectiveness, and quality improvement. However, psychologically, the doctors often get frustrated by internal or external triggers. The external factors, ranges from the equipment and work procedures, for instance, using high technology, communication with management, inter-professional relationships, patients, and their families. Volatility, uncertainty, complexity, and ambiguity (VUCA) could cause stress and burnout. In this case, doctors are highly vulnerable, and consequently, have the potential to make mistakes. Therefore, the adversity faced by doctors ought to be mapped. Resilience is a barrier against stress and burnout and the ability to adapt in resilience among doctors is important factor in dealing with the disruption era.
Sistem Remunerasi terhadap Motivasi Kerja dan Kinerja Perawat Monita Fenny Sudarsono; Hadi Masyurrosyidi; Djazuly Chalidyanto
Jurnal Keperawatan Silampari Vol 5 No 1 (2021): Jurnal Keperawatan Silampari
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (355.778 KB) | DOI: 10.31539/jks.v5i1.1476

Abstract

This study aims to determine the effect of the remuneration system on nurses' work motivation and nurse performance in East Java Private Hospitals. The research method used is an observational method with a cross-sectional design. The result of this research is that the remuneration system on motivation shows a significance value of 0.022 (a = 0.05). The reason for performance offers a significance value of 0.001 (a=0.05). Meanwhile, the remuneration system has no significant effect on performance, with a significance value of 0.487. In conclusion, the remuneration system has a significant influence on motivation. Motivation has a significant impact on the performance of nurses in East Java Private Hospitals so that the remuneration system can affect motivation. Keywords: Performance, Motivation, Nurse, Remuneration System
Analisis Faktor Risiko Kematian dengan Penyakit Komorbid Covid-19 Raden Muhammad Ali Satria; Resty Varia Tutupoho; Djazuly Chalidyanto
Jurnal Keperawatan Silampari Vol 4 No 1 (2020): Jurnal Keperawatan Silampari
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (478.618 KB) | DOI: 10.31539/jks.v4i1.1587

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This study aimed to analyze comorbid diseases as a risk factor for death due to COVID-19 at Bhakti Dharma Husada Hospital Surabaya. This research method is an observational analytic study with a retrospective study design. The results showed that 358 patients were infected with COVID-19 and confirmed with nose and throat swabs. Sixty-six patients (18%) died from COVID-19. 60.6% were male (OR 1.87, P 0.041), 22.7% aged> 64 years (OR 2.097, P 0.041), and 83.3% of them were co-risk factors. Diabetes mellitus (30.3%) (OR 4,348, P 0,000), and cardiovascular disease (10.6%) (OR 4,319, P 0.016) were the highest risk factors for death in COVID-19. In conclusion, men, old age, diabetes, and hypertension are risk factors for death in COVID-19. Keywords: COVID-19, Diabetes, Hypertension, Comorbid, Elderly, Mortality
Pandemi Covid-19 terhadap Kondisi Psikologis Petugas Kesehatan Lilik Wijayati; Djazuly Chalidyanto; Budhi Setianto
Jurnal Keperawatan Silampari Vol 4 No 2 (2021): Jurnal Keperawatan Silampari
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (280.648 KB) | DOI: 10.31539/jks.v4i2.1632

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This study aims to examine the effect of the COVID-19 pandemic on the psychological condition of health workers. The research design used is a systematic search on several databases, including DOAJ, Sage, Proquest, Medline, Google Scholar, Science Direct, from February to June 2020. There is Rational pre-clinical evidence regarding mental or psychological health risks from several articles as a result of Covid-19. Feelings of anxiety, stress, depression or fear, and even panic due to Covid-19 trigger increased psychological or mental health risks faced by health workers so that therapy or group or individual activities need to be carried out. In conclusion, there is reasonable pre-clinical evidence regarding the mental or psychological health risks due to corona. Anxiety, stress or depression or fear, and even panic due to this corona case trigger increased psychological or mental health risks faced by health workers so that therapy or group or individual activities need to be applied. Keywords: Covid-19, Pandemic, Health Services, Health Officers, Psychological
Pelatihan Kebidanan Lanjutan pada Bidan terhadap Penurunan Angka Kematian Ibu Arif Setiawan; Djazuly Chalidyanto
Jurnal Keperawatan Silampari Vol 4 No 2 (2021): Jurnal Keperawatan Silampari
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (357.915 KB) | DOI: 10.31539/jks.v4i2.1941

Abstract

This study aims to determine the effectiveness of advanced midwifery training in reducing maternal mortality. The method used is using training, discussion, and demonstration. This type of research is descriptive using secondary data on birth data and maternal mortality. Continuous training carried out during 2016 and 2017 was proven to reduce maternal mortality in Surabaya. The MMR in 10 sub-districts trained in 2015 was 113.7 per 100,000 births; this figure is still above the MDGs standard. After the MMR training was carried out in 10 sub-districts that received training in 2016, it was 81.8 per 100,000 births, and in 2017 it was 66.5 per 100,000 births. The results of the simple T-test showed a significant reduction in maternal mortality with p=0.04 (p<0.05). In conclusion, continuous training for midwives reduces maternal mortality in Surabaya. Keywords: Midwifery Maternal Mortality Rate, Midwifery Training
ANALYSIS OF THE EFFECT OF PATIENT EXPERIENCE AND PATIENT SATISFACTION ON PATIENT LOYALTY Ruby Rizal Rosally; Shely Oktavia Puspita Ningrum; Djazuly Chalidyanto
INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) Vol 8 No 2 (2024): VOLUME 8 ISSUE 2 AUGUST 2024
Publisher : Departement Research and Community Engagement Bina Sehat PPNI Institute of Health Science, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29082/IJNMS/2024/Vol8/Iss2/606

Abstract

Hospitals have been competing to provide the best services in order to gain patient loyalty. Patient loyalty can be assessed from patient satisfaction and experience during hospitalization. This study aims to analyse the influence of patient experience and patient satisfaction on patient loyalty in the Outpatient Installation of Darmo Hospital. An analytical observational study using a cross-sectional approach was used in this study. The sample used in this study was 181 patients who were treated in the outpatient installation of Darmo Hospital Surabaya, selected using proportionate stratified random sampling technique. The independent variables in this study were patient experience and satisfaction, while the dependent variable was patient loyalty. Data was collected using a questionnaire and analyzed using logistic regression. The results showed a significant influence of patient experience on satisfaction (0.0001), patient experience on loyalty (0.0001), and satisfaction on loyalty (0.0001). Patient loyalty can be achieved by improving and enhancing patient experience, as better patient experience leads to increased patient satisfaction and loyalty towards the hospital. To gain patient loyalty, hospital services must be improved based on feedback in accordance with patients' wishes.
IMPROVING THE TIME OF DISCHARGE BASED ON LEAN SIX SIGMA: AN ANALYSIS AND RECOMMENDATION Kinanti Setyastuti; Dyah Yuniati; Djazuly Chalidyanto
INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) Vol 8 No 2 (2024): VOLUME 8 ISSUE 2 AUGUST 2024
Publisher : Departement Research and Community Engagement Bina Sehat PPNI Institute of Health Science, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29082/IJNMS/2024/Vol8/Iss2/608

Abstract

The patient discharge process at Jemursari Islamic Hospital, Surabaya for the four types of patient insurance, namely BPJS, General, Institution, and Private Insurance, does not currently meet the standard operating procedures of a 2-hour discharge time. This study was observational using a quantitative analysis approach with the Six Sigma methodology. The study measured the time variation and sigma level of each process and sub-process. Qualitative analysis was conducted through a Focus Group Discussion to identify activities. The sample size was 100 respondents, including 70 patients with BPJS insurance, 10 patients with general insurance, 8 patients with institutional insurance, and 12 patients with private insurance. The findings showed that the average total time for the patient discharge process was 166.61 minutes for patients with BPJS insurance, 252.60 minutes for patients with general insurance, 258.16 minutes for patients with institutional insurance, and 229.69 minutes for patients with private insurance. The sigma level of the sub-processes for discharging inpatient patients guaranteed by BPJS was near the standard level in two sub-processes. The sigma level of the sub-processes for discharging inpatient patients with general and institutional insurance in inpatient care was near the standard level. The sigma level of the sub-processes for discharging inpatient patients with private insurance was near the standard level in one sub-process.
Co-Authors Achmad Noerkhaerin Putra Achmad Yudi Arifiyanto Achmad Yudi Arifiyanto Ade Nurma Ruditya Ade Nurma Ruditya, Ade Nurma Agung Dwi Laksono Akas Yekti Pulih Asih Alita Dewi Percunda Amen Desina Sari Arif Setiawan Arindani, Farichah Septiana ARIS KURNIAWAN Aris Kurniawan Aris Sujoko Aris Sujoko, Aris Arlina, Launa Inayati AS, Andi Indahwaty Asri, Fusarina Mumpuni Intantyana Auli Fisty Noor Azizah Budhi Setianto Budi Pranoto Dahlui, Maznah Dewi Kusumawati Dewi Retno Suminar Dhamanti, Inge Dyah Yuniati Elida Zairina Endang Lestari Ernawaty Ernawaty Eva Firdayanti Bisono Fandaruzzahra Putri Perdani Fany Arsyad Hidayaturachman Fathiyah Rahmah Hadi Masyurrosyidi Hadinata, Immanuel Michael Handayani, Novia Hapsari, Niky Isa Harlin, Ririk Hendrik Santoso Hikmah Ridho Hardyanti Hikmah Ridho Hardyanti, Hikmah Ridho I Gusti Bagus Wiksuana Indana Tri Rahmawati Indira Probo Handini Indira Probo Handini, Indira Probo Indra Gunawan Intantyana Asri, Fusarina Mumpuni Iriandoko, Ossy Wijaya Irwandy Irwandy Ismawantri, Putu Jihan Anfa Kinanti Setyastuti Kristina Dewi Lilik Wijayati Mahmudin, Ahmad Amin Mangilep, Adelia U. Ady Margarita, Livia Marlia Tanaya, Evelyn Martanto, Tri Wahyu Maznah Dahlui Mega Nurmalasari Wira Putri Michael Siswanto Mochammad Bagus Qomaruddin Moh Sholeh moh sholeh, moh Mohammad Hendra Kurniawan Monita Fenny Sudarsono Muhammad Atoillah Isfandiari Muhammad Miftahussurur Mustikawati, Bernadetta Indah Nadya Kumalasari Nila Novita Ningrum, Shely Oktavia Puspita Nungky Taniasari Nurhasmadiar Nandini Nuzulul Kusuma Putri Nyoman Anita Damayanti Ongko, Tjindrawati Oskar Renagalih Amarta Ossy Wijaya Iriandoko Ossy Wijaya Iriandoko Paramita, Ristiya Galih Pathak, Yashwant Perdani, Fandaruzzahra Putri Permatasari, Ririn Indah Prayitno, Antonius Adji Putri, Mutiara Sitha Rachmad Suhanda Raden Muhammad Ali Satria Raissa Manika Purwaningtias Raissa Manika Purwaningtyas Resty Varia Tutupoho Ria Asti Septianti Rien Rahmi Riandini Rinanti Rahayunig Bekti Ririk Harlin Ririn Indah Permatasari Riris Diana Rachmayanti Riris Diana Rachmayanti Rizmi Novishia Wijaya Rosally, Ruby Rizal Rosyidah Arafat, Rosyidah Ruby Rizal Rosally Saleh, Lalu Muhammad Setyastuti, Kinanti Shely Oktavia Puspita Ningrum Siti Fatonah Siti Hunainah Siti Hunainah Soesianingsih , Njoman Oly Sri Ramadany, Sri Stella Herliantine Febreani Sugiyatmi, Tri A. Supangat, Ririn Widyowati Sururut Tazkiyah Terivenna Wijaya Thinni Nurul Rochmah Tumbelaka, Reyner Valiant Ulfa, Ana Mariatul Ummu Kalsum Usman Hadi Usman Hadi Wagiyo Wagiyo Warih Kusumaningtyas Widodo J. Pudjirahardjo Widodo Jatim Pudjirahardjo Wijaya , Terivenna Windhu Purnomo Yenny Purwanti Yuanasika, Dwiky Yuniati, Dyah