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All Journal Jurnal Siasat Bisnis Jurnal Administrasi Bisnis Jurnal Ekonomi & Bisnis PNJ (JEKBIS PNJ) Trikonomika: Jurnal Ekonomi Journal of Indonesian Economy and Business Seminar Nasional Informatika (SEMNASIF) MIX : Jurnal Ilmiah Manajemen Jurnal Studi Komunikasi International Journal of Social Science and Business EKUITAS (Jurnal Ekonomi dan Keuangan) Jurnal Profetik MABIS: Manajemen dan Bisnis Jurnal Riset Manajemen Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha Program Magister Manajemen Kajian Bisnis STIE Widya Wiwaha Business Innovation and Entrepreneurship Journal Jurnal Wacana Ekonomi Dialektika: Jurnal Ekonomi dan Ilmu Sosial Al-Kharaj: Journal of Islamic Economic and Business Jurnal Riset Bisnis dan Manajemen PINISI Discretion Review Jurnal Muhammadiyah Manajemen Bisnis (JMMB) Asian Management and Business Review Prosiding Konferensi Nasional PKM-CSR Manajemen dan Kewirausahaan Pattimura Proceeding : Conference of Science and Technology JWM (JURNAL WAWASAN MANAJEMEN) Journal of Indonesian Economy and Business International Journal of Applied Business and International Management Journal of the Community Development in Asia International Journal of Accounting & Finance in Asia Pasific Dharma: Jurnal Pengabdian Masyarakat Jurnal Manajemen West Science Business and Management Journal of Management and Business Insight Strata Business Review Journal of Business Innovation and Research Strata International Journal of Social Issues PESHUM Journal of Business and Information System
Titik Kusmantini
Departemen Of Management, Faculty Of Economics And Business, Universitas Pembangunan Nasional
Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Nursing Physics Public Health Social Sciences Other

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Journal : PESHUM

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Pengaruh Total Quality Service dan Sistem Pengendalian Internal terhadap Kinerja Organisasi Dimediasi oleh Layanan Digital Ika Santi; Titik Kusmantini; Hendro Widjanarko
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 4 No. 3: April 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v4i3.8416

Abstract

Improving the quality of healthcare services became a major challenge for healthcare facilities to remain competitive and meet patient expectations. Total Quality Service (TQS) and Internal Control Systems were key factors in enhancing organizational performance, supported by the increasingly developed digital services. This study aimed to analyze the effect of Total Quality Service (TQS) and Internal Control Systems on Organizational Performance, mediated by Digital Services, in healthcare facilities in Bantul Regency. This research used a quantitative method. Data were collected through questionnaires distributed to managers and owners of healthcare facilities in Bantul Regency. The data analysis technique used Structural Equation Modeling (SEM) with SmartPLS analysis tools. The results showed that Total Quality Service and Internal Control Systems had a significant effect on Organizational Performance. Furthermore, Digital Services mediated the relationship between Total Quality Service and Organizational Performance, as well as the relationship between Internal Control Systems and Organizational Performance. This indicated that the optimal implementation of digital services could enhance the effectiveness of quality management and internal control systems in improving the performance of healthcare facilities
Analisis Berbagi Informasi Terhadap Kinerja Rantai Pasok Dengan Peran Kolaborasi Rantai Pasok, dan Ketangkasan Rantai Pasok Sebagai variabel Mediasi (Survey Pada UKM Kuliner di Kota Yogyakarta) Dentie Aulina Poetri Izdihari; Titik Kusmantini; Dyah Sugandini
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 4 No. 2: Februari 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v4i2.8176

Abstract

Penelitian ini bertujuan untuk menganalisis kembali model penelitian praktik manajemen rantai pasok mengingat masih terdapat hasil penemuan yang berbeda pada penelitian sebelumnya. Teknik pengumpulan data dilakukan dengan mendistribusikan kuesioner kepada pelaku UKM kuliner di kota Yogyakarta. Jumlah kuesioner yang dibagikan secara online dan offline memiliki target diisi dan dikembalikan sebesar 74 responden. Penelitian ini menunjukkan bahwa menggunakan manajemen rantai pasokan, kita dapat mengamati dampak positif terhadap kolaborasi rantai pasok dan ketangkasan rantai pasok. Selain itu, berbagi informasi ditemukan memiliki efek positif terhadap kinerja rantai pasok dan kolaborasi rantai pasok dan ketangkasan rantai pasok memediasi berbagi informasi dan kinerja rantrai pasok
Co-Authors Abdurahim, Muhammad Hasan Aditya Wardana, Aditya Agung Satmoko Agus Abdul Aziz Agus, Aziz Andiana, Ardhia Rezkitiani Anggita Rafiah Khoerunnisa Anggraeni Pratama Indrianto Anggraini, Sinta Putri Anis Siti Hartati Apriliado, Satya Ardhia Rezkitiani Andiana Aris Kusumo Diantoro Arum Kurniawati Arwin Yafi Rahmatullah Assahidah, Syifa Nur Azizah Baehaqi Baroroh Dwi Nurhayati Benny Umbara Cahyaningrum, Erinna Indah Chandrasari, Yuli Christian Aditya Dentie Aulina Poetri Izdihari Diantoro, Aris Kusumo Diantoro, Aris Kusuno Diantoro, Aris Kuumo Dika Setya Prayogi Dina Rosada, Maya Djayanti, Ambonita Dwi Dwi Hari Laksana Dyah Sugandini Ekawati, Trestina Erinna Indah Cahyaningrum Gerai Alun Segara Gunawan, Dhiajeng Aroma Haddy Suprapto Hadi Oetomo Hadjar, Farah Muhammad Hana Malvalia Andiya Hendri Gusaptono Hendri Gusaptono Hendri Gusaptono, Hendri Hendro Widjanarko Heru Tri Sutiono Ika Santi Ikhsan Fauzi Adha Ikhsan, Foster Indrianto, Anggraeni Pratam Izza Salsabila Janah, Anisa Wardatul Jasmine Azhari Findra Kendaga Kalam, Fatahillah Akbar Kendaga, Jasmine Azhari Findra Krisnandini Wahyu Pratiwi Krisnandini Wahyu Pratiwi Kusumastuti, Satya Adrianina Laksana, Dwi Hari Lestari, Puji Liestyana , Yuli Mahendra Putri, Windi Miswanto Miswanto Muafi Najah, Miftahun Neng Neng Happy Nilmawati Nilmawati Nilmawati Nilmawati Nilmawati Nilmawati Nilmawati Ninik Probosari Pohan, Aufi Rahmanti Pratiwi, Krisnandini Wahyu Pratondo, Katon Prayogi, Dika Setya PUJI LESTARI R. Hendri Gusaptono Rafida, Jasmine Rahmadati, Ashila Metta Rika Ernawati Robani, Anidah Sabihaini Sabihaini Sabihaini Sabihaini Salleh, Fauzilah Satya Apriliado Setyani, Lintang Ayu Shafira Alya Endyanti Sri Isworo Ediningsih Sugesti, Endah Sujatmika, Sujatmika Susanti, Erna Ismi Sutiono, Heru Sutiono, Heru Tri Tri Wahyuningsih Tri Wahyuningsih Wahyu Kurniawan Wahyu Kurniawan Warsiki, A.Y.N Wisnu Untoro Yekti Utami Yekti Utami Yuli Candrasari Yuli Chandrasari Yuli Liestyana Yuni Istanto, Yuni Zuhrohtun Zuhrohtun Zulfatun Ruscitasari