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Rachma Rizqina Mardhotillah
Universitas Nahdlatul Ulama Surabaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Journal : Community Development Journal

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Halal Certification Training as an Effort to Increase Customer Satisfaction in the Start-Up Business of UNUSA Students Rachma Rizqina Mardlotillah; Endah Budi Permana; Denis Fidita Karya; Riyan Sisiawan Putra; Hidayatul Khusnah; Mohamad Rijal Iskandar Zhulqurnain; Pance Mariati
Community Development Journal Vol 6 No 2 (2022): Community Development Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (318.333 KB) | DOI: 10.33086/cdj.v6i2.2980

Abstract

Lack of understanding regarding halal label certification in a start-up business within the Nahdlatul Ulama University Surabaya is an obstacle in implementing halal product guarantees for a product or service. If further researched, halal certification on a product, especially in a start-up, will affect customer satisfaction and increase the profits of a business. Therefore, this community service activity aims to provide literacy and training about a halal certification to increase customer satisfaction in the Unusa Student Start-Up business. This community service activity targets 26 students of Nahdlatul Ulama University Surabaya who have a start-up business. The method used is lecture and question and answer. Meanwhile, the evaluation of activities is carried out by distributing questionnaires regarding knowledge related to halal certification and customer satisfaction, which is then analyzed using Paired Sample Test. The results obtained are a significant increase in knowledge (p-value 0.000). This is evidenced by the average knowledge score before training of 3.83 to 5.42 after training. After this training, students hope to get further assistance related to halal certification in start-up businesses
Co-Authors Afib Rulyansah Akhmad ‘Izzul ‘Arobi Al Hafidz, Ilham Achmad Alfiah Alfiah Alyaa Zalfaa Komara Putri Amma Liesvarastranta Haz Amma Liesvarastranta Haz Anandita Ade Putri Andini Hardiningrum Ashfiyatun Najjah Asyita Al-Mufidah Azmil Chusnaini Berto Mulia Wibawa Bhawika, Gita Widi Budiarti, Rizqi Putri Nourma Candraningrat, Candraningrat Choirun Nisa Afidatus Zahro Daffa Salma Minandar Edi Pujo Basuki Endah Budi Permana Endah Budi Permana Putri Evianita Dewi Fajrianti Evianita Dewi Fajrianti Geodita Woro Bramanti Grisna Anggadwita Heni Agustina Heni Agustina Hidayatul Khusnah Ilham Achmad Al Hafidz Jauharotur Rihlah Karya, Denis Fidita Khusnah, Hidayatul Laila Alfi Sahrin M Udin Harun Al Rasyid, M Udin Harun Marsella Duwi Septyani Marselli Widya Lestari Mohamad Rijal Iskandar Zhulqurnain Mohamad Rijal Iskandar Zhulqurnain Mohamad Rijal Iskandar Zhulqurnain Mohamad Yusak Anshori Muhammad Rafli Muhammad Udin Harun Al Rasyid Mujad Didien Afandi Mukhtar Adinugroho Nafiah Nafiah Nailul Authar Naufal Adi Satrio Naufal Adi Satrio Niken Savitri Primasari Novalina Arifianti Novelita Ayu Rahma Dani Pance Mariati Putri Lailatul Aisah Reizano Amri Rasyid Resi Octovianisa Ribka Anintha Miyagi Rifka Putr Wardhani Rifka Putri Wardhani Riyan Sisiawan Putra Rizki Amalia Rizki Amalia Rizki Amalia Elfita Rizki Amalia Elfita Rohmatun Nashirin Siska Lusia Putri Sri Hartatik Surnia Maulida Azzahra Surnia Maulidah Azzahra Syarief Nur Husin Tri Deviasari Wulan Yasmin Afra Firdhausyah Yusril Izza Nurfaiza