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arif, yulastri
Universitas Andalas
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Implementasi Puskesmas Care Call Berbasis WhatsApp untuk Continuity of Care Pasien Kronis Rona Putria; Ardillah Nurliza; Yelly Muthia Sabri; Khairi; Azizah Mardhatilah; Yulastri Arif
Journal of Education Technology Information Social Sciences and Health Vol. 5 No. 2 (2026): September 2026
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jetish.v5i2.8746

Abstract

Penyakit kronis membutuhkan tindak lanjut berkelanjutan karena keberhasilan pengendalian penyakit sangat dipengaruhi oleh kepatuhan kontrol, kepatuhan minum obat, dan kemampuan pasien melakukan perawatan diri. Di Puskesmas Perumnas Arga Makmur, hasil analisis situasi menunjukkan belum adanya sistem follow up terstruktur bagi pasien kronis, sehingga diperlukan inovasi sederhana berbasis teknologi komunikasi yang mudah diterapkan. Artikel ini bertujuan mendeskripsikan implementasi Program Puskesmas Care Call berbasis telepon dan WhatsApp dalam mendukung continuity of care pada pasien penyakit kronis di Puskesmas Perumnas Arga Makmur. Metode yang digunakan adalah laporan evaluasi program deskriptif dengan pendekatan kuantitatif dan kualitatif sederhana, karena desain ini sesuai untuk menggambarkan proses implementasi, capaian indikator, serta pembelajaran awal dari proyek inovasi. Program dilaksanakan melalui pendataan pasien, sosialisasi, komunikasi Care Call satu kali per minggu, dokumentasi, monitoring, dan evaluasi terhadap enam pasien kronis selama periode monitoring Mei 2026. Hasil evaluasi menunjukkan bahwa seluruh pasien berhasil dihubungi 100%, kehadiran kontrol mencapai 83,3%, kepatuhan minum obat mencapai 83,3%, pasien putus kontrol sebesar 16,7%, dan kepuasan pasien terhadap program mencapai 94,4%. Program Puskesmas Care Call berpotensi menjadi strategi low cost-high impact untuk memperkuat kesinambungan pelayanan pasien kronis di Puskesmas. Penelitian lanjutan direkomendasikan menggunakan jumlah sampel lebih besar, durasi pemantauan lebih panjang, dan indikator klinis seperti tekanan darah, gula darah, serta kejadian rujukan.
Faktor-Faktor yang Berhubungan dengan Kecendrungan Turnover Perawat di Rumah Sakit Islam “Ibnu Sina” Yarsi Sumbar Bukittinggi: Factors Associated with Nurse Turnover Tendency Turnover of Nurses at the Islamic Hospital “Ibnu Sina” Yarsi Sumbar Bukittinggi Bambang Aryanto; Reni Prima Gusty; Yulastri Arif
NERS Jurnal Keperawatan Vol. 7 No. 2 (2011): NJK Volume 7, Number 2
Publisher : Fakultas Keperawatan Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/njk.v7i2.23

Abstract

High turnover is a problem in the management of human resources at hospitals. The nurse turnover rate at Islamic Hospital "Ibn Sina" Yarsi Bukittinggi, West Sumatra, has tended to rise each year, with data from 2009 and 2010 showing rates of 21.3% and 24.3%, respectively. The purpose of this research is to identify factors associated with nurse turnover trends at Islamic Hospital "Ibn Sina" Yarsi Bukittinggi, West Sumatra. This research uses a descriptive analytic cross-sectional study approach. The sample consisted of 75 people, and data was collected using questionnaires. Data analysis was conducted using the Chi-Square test. The results showed that 54.7% of nurses had a tendency to leave the hospital. There was a relationship between external factors, namely the availability of jobs in other institutions, and the tendency to leave (p-value 0.039). However, no relationship was found between internal organizational factors (such as the size of the organization, leadership, compensation, job satisfaction, career development, job weights, centralization) and individual employee factors with the tendency to leave. To reduce nurse turnover, it is important for hospital administrators to review programs aimed at addressing the issue. Such programs should focus on improvements in nursing leadership, career development, and efforts to enhance job satisfaction for nurses.
Pengaruh Pelatihan Komunikasi Asertif pada Perawat Pelaksana yang Mengalami Konflik Interpersonal terhadap Kinerjanya dalam Memberikan Asuhan Keperawatan di Ruang Rawat Inap RSUD Solok: The Effect of Assertive Communication Training on Nurses Experiencing Interpersonal Conflict on Their Performance in Providing Nursing Care in the Inpatient Room at Solok Regional Hospital Allfar End Honey; Reni Prima Gusty; Yulastri Arif
NERS Jurnal Keperawatan Vol. 8 No. 2 (2012): NJK Volume 8, Number 2
Publisher : Fakultas Keperawatan Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/njk.v8i2.76

Abstract

This study aims to determine the effect of assertive communication training on implementing nurse who experience interpersonal conflict on their performance in carrying out nursing care at the IRNA RSUD Solok. This type of research is a quasi experimental approaches one group pretest. Samples in this studies using total sampling technique, with a sample of 24 people. Interpersonal conflict is measured by questionnaires and respondents in providing nursing care was measured using the observation sheet. Were processed using statistical tests homogeneity. Marginal test obtained p = 0.00 ( 0.05 ) this shows there is a significant effect of training assertive communication on the performance of the experienced nurses managing interpersonal conflict in providing nursing care. Suggested to the hospital to provide training of assertive working environment for all nurses in staff development programs in an effort to improve the quality of nursing care in hospitals. Then to research in order investigation with another models in manage conflicts in organization.
Hubungan Faktor Individual, Sosial dan Pekerjaan dengan Kepuasan Kerja Perawat di Instalasi Gawat Darurat RSUP Dr. M. Djamil Padang Tahun 2013 : The Relationship between Individual, Social and Occupational Factors and Job Satisfaction of Nurses in the Emergency Department of Dr. M. Djamil Padang Hospital in 2013 Rusmanwadi; Yulastri Arif; Ema Julita
NERS Jurnal Keperawatan Vol. 9 No. 2 (2013): NJK Volume 9, Number 2
Publisher : Fakultas Keperawatan Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/njk.v9i2.111

Abstract

Employee dissatisfaction in the work will have an unfavorable situation for the organization and individual. Indicator of job dissatisfaction seen in ER DR M Djamil Hospital is the high rate of absenteeism, increased morbidity, turn over and the other of work discipline problems. This study purposes to determine the relationship of individual factors (interests and attitudes), social factors (interactions with fellow nurse and supervisor) and occupational factors (work conditions and supervision) with job satisfaction of nurses in emergency rooms DR M Djamil Hospital Padang. Research design using descriptive analytic with cross sectional study in which the sample is the entire population and nurses in emergency rooms DR M Djamil Hospital Padang, amounting to 45 people. To determining of the relationship between variables using chi square test and logistic regression. The test results are statistically significant relationship between interests and job satisfaction (p=0.004), attitudes and job satisfaction (p=0.003), the interaction of employees with employer and job satisfaction (p=0.000), supervision and job satisfaction (p=0.000), there is no significant relationship between the interaction of fellow employees with job satisfaction (p=0.334), working conditions and job satisfaction (p=0.727),while the results of logistic regression showed that supervision is the most dominant variables associated with job satisfaction (p=0.002) Expected results of the study can be used by managerial of nursing to further improve the job satisfaction of nurses in order to improve the quality of health services, especially nursing care in the ER.
Kepuasan Masyarakat Terhadap Pelayanan Rumah Sakit Rujukan di Provinsi Kepulauan Riau Tahun 2019: Community Satisfaction with Referral Hospital Services in Riau Islands Province Riau Year 2019 Kiki Rizki Dasaryandi; Yulastri Arif; Eka Roza Wijaya
NERS Jurnal Keperawatan Vol. 15 No. 2 (2019): NJK Volume 15, Number 2
Publisher : Fakultas Keperawatan Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/njk.v15i2.176

Abstract

Patient satisfaction is one indicator of the quality of health services. However, it needs to be recognized that patient expectations have not been fulfilled by health services, this is reflected in the still low level of patient satisfaction in various health service centers. The purpose of this study was to analyze and compare patient satisfaction in three government hospitals in Batam City. The government hospitals are Rumah Sakit Umum Pusat (RSUP), Rumah Sakit Umum Daerah (RSUD), and RSBP. This research is a quantitative research with descriptive analytic design and cross sectional approach. The study population was patients who visited all three hospitals with a total sample of 762 people taken by accidental sampling technique. The data was taken using a questionnaire issued by the Ministry of Defense of the Republic of Indonesia regarding the Community Satisfaction Index (IKM) on hospital services. This research was conducted for 3 months starting from April to June 2019. The dependent variable of the study was Patient Satisfaction measured using SMIs and the independent variable was service performance in three Riau Islands referral hospitals. The results showed that the RSUD and RSUP had a good service performance assessment, while the RSBP service performance was judged to be poor. However, the satisfaction of patients assessed through IKM in RSBP is the highest compared to the other two hospitals. This study shows the low performance value of RSBP services is not in line with the high IKM value. This can be caused even though they do not have good service performance, but because RSBP is the last reference, which makes them have no choice but to be satisfied with the existing conditions. Nevertheless, it is hoped that hospitals can improve the performance of service providers so that they can satisfy patients as service users.
Karakteristik Individual Perawat terhadap Kenyamanan dan Kepuasan Proses Interaksi Pelayanan Keperawatan: Individual Characteristics of Nurses on Comfort and Satisfaction of the Nursing Service Interaction Process Syafrisar Meri Agritubella; Yulastri Arif; Esi Afriyanti
NERS Jurnal Keperawatan Vol. 13 No. 1 (2017): NJK Volume 13, Number 1
Publisher : Fakultas Keperawatan Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/njk.v13i1.217

Abstract

Comfort and satisfaction in service are the reasons why patients choose the same hospital when they need treatment or come home for physical discomfort, psycho-spiritual, environmental and socio-cultural. Patient satisfaction in some areas is low with average patient satisfaction about 64,3% while according to Kemenkes (2012) patient satisfaction standard to treatment is more than 90%. This study aims to describe and analyze the comfort and satisfaction of patients in the process of interaction nursing service in RSUD Petala Bumi Year 2016. This type of research is an analytic description with a sample of 41 implementing nurses who are in Installation of inpatient. The results of the univariate analysis showed that most of the nurses were in the Early Adult age group (26-35 years) and female gender. More than half the nurses are DIII Nursing and duration of less than 5 years. The result of patient's comfort in interaction process more than half was in comfortable category (52,03%), and patient satisfaction in interaction process more than half of patient was in satisfied category (72,36%.). Bivariate analysis shows the relationship between the long characteristics of nurses working with the comfort and satisfaction of patients in the interaction process of nursing service. It was concluded that the duration of nurse work is an individual factor that gives comfort and satisfaction of the patient in interaction process of nursing service. It is expected that the hospital management consider the individual factors of the nurse as one of the factors that can affect the comfort and satisfaction of patients in the hospital and provide motivation to the old nurses in providing quality nursing services.
Mukositis Oral dan Kualitas Hidup Spesifik–Mukositis Oral pada Anak Kanker yang Menjalani Kemoterapi: Oral mucositis and quality of life-specific Oral mucositis in children Cancer Patients Undergoing Chemotherapy Dwi Novrianda; Yulastri Arif
NERS Jurnal Keperawatan Vol. 13 No. 1 (2017): NJK Volume 13, Number 1
Publisher : Fakultas Keperawatan Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/njk.v13i1.224

Abstract

One of the side effects generally occur during chemotherapy is oral mucositis. Disorders due to oral mucositis often affects the psychological and decreased quality of life of children. Therefore, It is important to determine the relationship of oral mucositis in cancer patients undergoing chemotherapy and quality of life related to oral mucositis. This research was descriptive analytic with cross sectional approach. Respondents in this study were children with cancer who were undergoing chemotherapy in Chronic Ward Pediatric Inpatient RSUP Dr. M. Djamil Padang. The strategy used in determining the sample was consecutive sampling amounted to 132 people. Data were collected through questionnaires that Oral Mucositis Daily Questionnaire (OMDQ) and Oral Mucositis-specific Quality of Life (OMQoL). The results showed an average of 6.55 years old respondents, the majority of the male sex, and had been diagnosed with acute lymphocytic leukemia. 40% Respondents had experienced severe oral mucositis (a score of 2, 3, and 4) and have mild to severe limited activity primarily eating, drinking and swallowing. The average total score of the quality of life specific-oral mucositis was 58.61. Subscale diet and swallowing occupy the lowest scoring average and below the total score were 55.00 and 55.75. There were no significant differences quality of life specific-oral mucositis between mild and severe mucositis (p> 0.05). It is expected the professional nurse can identify conditions early oral mucous membrane of cancer patients and evaluate the implementation of oral mucositis intervention through-specific quality of life assessment of oral mucositis.
An Overview of Patient Safety Supervision in Government Hospitals Apriando Rahmadani; Yulastri Arif; Rian Ferdian
Indonesian Journal of Global Health Research Vol 7 No 1 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i1.4028

Abstract

Effective supervision is needed to achieve optimal implementation of patient safety goals, where patient safety is prioritized in every activity. Nurses' performance in implementing patient safety goals is influenced by several factors. Objective to know the description of patient safety supervision in hospitals in 2024. This study is a quantitative study with a cross-sectional design conducted in April-June 2024 at the Hospital. The study population was all executive nurses in the hospital inpatient room. The population was 42 people with total sampling technique. The research instrument used a questionnaire to collect data on the characteristics of respondents consisting of nurse identity, namely: level of education, length of work, and supervision. Patient safety supervision is mostly in the good category (78.57%). Patient safety supervision in hospitals in 2024 is mostly in the good category. This indicates that nurses have implemented various safety standards and effective procedures to protect patients from injury or harm during treatment.
Management Support in Implementing A Career Path System for Nurses in Local Government Hospitals Asmeriyanty Asmeriyanty; Yulastri Arif; Zifriyanthi Minanda Putri; Esthika Ariany Maisa
Indonesian Journal of Global Health Research Vol 7 No 1 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i1.4070

Abstract

Career ladder systems are an important mechanism in supporting the professional development of nurses and have been implemented in various models in a number of countries. Effective management support is critical to the successful implementation of career ladder systems in Indonesia. This study aims to determine the description of management support in the implementation of career ladder system in Local Government Hospitals. This study is a quantitative study with a cross-sectional design conducted in May-June 2024. The study population was all nurses who applied for competency assessment and credentialing/recredentialing as many as 76 people who also became samples with total sampling technique. Data were analyzed using descriptive statistics including frequency distribution and percentage. These questionnaires have undergone validity and reliability testing, with Cronbach's alpha values of 0.905 for the Management Support Questionnaire and 0.927 for the Nursing Career Path Questionnaire. The results showed that the majority of executive nurses were female (92%) with vocational education (84%) and were in early adulthood (26-35 years old). Most of them had between 8 to 15 years of service and almost half of them were at the Pre PK level (43%). Management support in implementing career ladders was mostly categorized as good (54%). This study concludes that management support in the implementation of the career ladder system in Local Government Hospitals is mostly good, but there are still some aspects that need to be improved. Optimal management support includes the provision of adequate resources, structured training programs, and continuous feedback to ensure the successful implementation of the career ladder system.
Sociodemographic Contributions to Knowledge and Collaborative Communication Skills of Nurse Supervisors in Type C Hospital of West Sumatra Yulyan Shari; Yulastri Arif; Zifriyanthi Minanda Putri
Viva Medika Vol 17 No 2 (2024)
Publisher : LPPM Universitas Harapan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35960/vm.v17i2.1559

Abstract

One crucial aspect of the professional development of nurse supervisors involves their sociodemographic characteristics, which can significantly impact their knowledge and skills in collaborative communication. This study aims to analyze the sociodemographic contributions of nurse supervisors to knowledge and collaborative communication skills, based on King’s Theory, within Type C Regional Hospitals in West Sumatra. The research methodology employed a crosstab-chisquare approach, with a sample consisting of 24 nurse supervisors. Supervisor education level showed a significant relationship with supervisor knowledge and skills (p < 0.05). The contribution of work period to supervisor knowledge and skills was also significant (p < 0.05. However, the age of the supervisor did not have a significant relationship with supervisor knowledge and skills with p>0.05. It is expected that hospital management can develop supervisor collaborative communication training based on King's theory on an ongoing basis focus on improving collaborative communication skills, especially for supervisors with shorter work periods or lower education levels.
Co-Authors Adnil Edwin Nurdin Alita Devi Allfar End Honey Anisa Febristi Anna Faluzi Annedya Handayani Apriando Rahmadani Ardillah Nurliza Arifin, Hidayat Arini, Larasuci Asmeriyanty Asmeriyanty Azizah Mardhatilah Bambang Aryanto Basmanelly, Basmanelly basmanelly, Basmanelly Candra Saputra Deswita Dewi Eka Putri Dewi Marlina Dewi Murni Donisnita Donisnita Dorisnita Dorisnita Dorisnita Dorisnita dorisnita, dorisnita Dwi Novrianda Eka Roza Wijaya Eka Roza Wijaya Ema Julita Emi Pebriani Esi Afriyanti Esthika Ariany Fachry Abda El Rahman Febri Tri Andini Feri Fernandes Fernandes, Feri Fernandes, Feri Fitra Mayenti Fitrayeni Fitrayeni Fitria Fajriani Gina Santalia Helfiyani Helfiyani Herawati, Novi I Gede Juanamasta Irson Walis Jogi Anggara Kadek Ayu Erika Khairi Kiki Rizki Dasaryandi Kusnanto Kusnanto Ledia Restipa Leni Merdawati Lia Pertiwi Lilis Silaban Lina Febrianti M Adharudin Maisa, Esthika Ariany Marsi Sekar Ningrum Masyithah Fadhani Mira Susanti Mira Susanti Muhamad Andika Sasmita Saputra Muhammad Andika Sasmita Saputra Muhammad Hardiansyah Mutia Amalia Lubis Nurlaili Nurlaili Nurul Irhamna Putri, Marizki Putri, Zifriyanthi Minanda Rachmawaty M. Noer Rani Permata Sari Reni Dayati Reni Prima Gusty Renidayati Renidayati Resi Novia Rihadatul Nur Rika Fatmadona Rika Sarfika Rizanda Machmud Rona Putria Rusmanwadi Salim, Daeng Ramadhan Saputra, Candra Setiadi Syarli Slamet Riyadi Yuwono Sri Ameliati Supiyah Supiyah Syafrisar Meri Agritubella Tri Asih Oktariani Utari Christhya Wardhani Vivi Wanti vivi wanti Vivi Wanti Vonny Alda Nugraha Wardhani, Utari Christya wawan Wahyudi Yaumil Fajri Yelly Muthia Sabri Yeni, Fitra Yuhelma Yuhelma Yulyan Shari Yusnaini Yusnaini