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All Journal MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Ilmiah Manajemen dan Bisnis (JIMB) Agricore: Jurnal Agribisnis dan Sosial Ekonomi Pertanian Unpad IJBE (Integrated Journal of Business and Economics) Scientific Journal of Reflection : Economic, Accounting, Management and Business JURNAL MANAJEMEN (EDISI ELEKTRONIK) JMM UNRAM (Jurnal Magister Manajemen Universitas Mataram) Jurnal Ilmiah Edunomika (JIE) Jurnal Manajemen International Journal of Social Service and Research Diversity: Jurnal Ilmiah Pascasarjana Al-Buhuts (e-journal) Idarah Tarbawiyah: Journal of Management in Islamic Education Journal Islamic Economics Ad Diwan Asian Journal of Management Analytics IIJSE Jurnal Penelitian Pendidikan Indonesia
Amir Tengku Ramly
Universitas Ibn Khaldun, Bogor, Indonesia
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Comparative Analysis of Service Quality, Price Perception and Product Quality on Consumer Satisfaction at Indomaret and Alfamart Minimarkets in Indonesia Yuniarsih, Niar; Ramly, Amir Tengku
Diversity: Jurnal Ilmiah Pascasarjana Vol. 3 No. 3 (2023): Diversity: Jurnal Ilmiah Pascasarjana
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/djip-uika.v3i3.5030

Abstract

This study aims to determine differences in consumer satisfaction as the dependent variable (Y) and the independent variable (X) are service quality, price perception, and product quality at Indomaret and Alfamart minimarkets in Indonesia. The population is someone who has bought products at Indomaret and Alfamart throughout Indonesia. This study involved two categories, so that the sample for both categories was 30 respondents. The research data used are primary and secondary data with data collection techniques using an online questionnaire instrument with a google form application and data measurement using a Likert Scale. The data were analyzed by Independent Sample T-Test using SPSS, and the results showed that the variables of service quality (X1), price perception (X2), product quality (X3), and customer satisfaction (Y) at Indomaret and Alfamart are the same or there is no difference, and strengthened by the probability value of all variables is Sig. (2-tailed) > 0.05.Keywords: service quality, price perception, product quality, Indomaret, Alfamart
Model Konseling Islam Dalam Menangani Korban Bullying Pada Remaja Aisah, Elis Nur; Masrukhan, Luthfiyah; Kurniawati, Nanin Diah; Sunandar, Asep; Sunandar, Jauhari; Ramly, Amir Tengku
Diversity: Jurnal Ilmiah Pascasarjana Vol. 4 No. 1 (2024): Diversity: Jurnal Ilmiah Pascasarjana
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/djip-uika.v4i1.8620

Abstract

Prevalensi bullying di kalangan remaja Indonesia menempati angka yang cukup tinggi. Konsekuensi negatif yang ditimbulkannya dapat membahayakan semua orang yang terlibat, terutama korban. Sehingga sangat perlu adanya upaya untuk mengatasi dan memberikan pendampingan atau penanganan pemulihan sosial untuk mengurangi kasus ini di masa mendatang. Artikel ini menyajikan literaratur yang berkaitan dengan "Model Konseling Islam dalam Menangani Korban Bullying pada Remaja”. Adapun tujuannya adalah untuk mengungkap beberapa permasalahan terkait, yaitu: 1) Menganalisis konsep konseling islam berdasarkan Al-Qur'an dan Hadits; 2) Fenomena dan dampak bullying pada remaja; 3) Model konseling islam bagi korban bullying. Penelitian ini menggunakan pendekatan kualitatif dengan metode deskriptif. Teknik pengumpulan data yang dilakukan menggunakan kajian kepustakaan atau studi literatur dari beberapa artikel ilmiah, buku, media online, dan sumber kredibel lainnya yang berkaitan dengan pokok penelitian yang dilakukan. Hasil penelitian ini menunjukkan bahwa model konseling islam yang dapat digunakan untuk menangani korban bullying yaitu model Taujihat Wa Irsyadat Robbani.
Pengembangan Manajemen Sumber Daya Manusia Berbasis Kompetensi: Meningkatkan Kinerja Karyawan Layanan Pengadaan Perumda Air Minum Tirta Kahuripan Kabupaten Bogor Rizal, Saepul; Ramly , Amir Tengku
Diversity: Jurnal Ilmiah Pascasarjana Vol. 3 No. 2 (2023): Diversity: Jurnal Ilmiah Pascasarjana
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/djip-uika.v3i2.14271

Abstract

Sumber Daya Manusia pengadaan barang/jasa dituntut untuk terus meningkatkan kompetensi, baik soft competense maupun hard competence. Kompetensi ini terus berkembang sepanjang waktu, sejalan dengan berkembangnya praktik, ilmu dan teknologi pengadaan. Untuk itu, setiap SDM Pengadaan harus terus meningkatkan kapasitasnya dalam rangka peningkatan kinerja pengadaan. Tujuan penelitian ini adalah untuk menganalisis perkembangan MSDM berbasis kompetensi guna meningkatkan kinerja karyawan layanan pengadaan Perumda Tirta Kahuripan Kabupaten Bogor yang berdasarkan pada MSDM berbasis kompetensi. Penelitian ini menggunakan pendekatan kualitatif dengan teknik pengumpulan data yang digunakan melalui observasi dan dokumentasi kepada layanan pengadaan Perumda Tirta Kahuripan Kabupaten Bogor.
Pengaruh Penggunaan Google Review Terhadap Perilaku Individu Pada Kinerja Organisasi : Studi kasus: Penanganan Komplain Melalui Google Review di RSUD Kota Bogor Munandar, Aris; Firdaus, Rhendy Akhmad; Simorangkir, Sendi Romadhon; Intani, Yunita Dwi Cahya; Ramly, Amir Tengku
Diversity: Jurnal Ilmiah Pascasarjana Vol. 4 No. 1 (2024): Diversity: Jurnal Ilmiah Pascasarjana
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/djip-uika.v4i1.16415

Abstract

Komplain merupakan keluhan, pengaduan atau penyampaian ketidakpuasan atas pelayanan jasa maupun produk yang didapat. Namun komplain juga salah satu cara untuk bisa meningkatkan kinerja individu maupun organisasi. Sedangkan Google Review merupakan salah satu fitur yang ada dalam Google Maps untuk menampung ulasan secara positif maupun negative dari pengunjung atau pelanggan terhadap suatu lokasi. Komplain dan Google Review sering saling menyertai pada era big data saat ini. Hal ini disebabkan karena adanya kemajuan teknologi dan digital internet. Penelitian ini bertujuan untuk mengetahui sejauh mana pengaruh komplain melalui Google Review RSUD Kota Bogor terhadap perilaku individu pada kinerja di organisasi tersebut. Penelitian ini menggunakan metode analisis deskriptif dengan studi kasus fenomena perbaikan perilaku individu di RSUD KOTA BOGOR yang basisnya dari keluhan-keluhan masyarakat yang berasal dari Google Review dan hasil penelitian menunjukkan bahwa perbaikan terhadap internal organisasi yang dilakukan dengan adanya evaluasi akibat Google review tentu secara langsung akan mempengaruhi perilaku kinerja individu di organisasi tersebut. Semakin baik tanggapan yang dilakukan pada setiap komplainan yang didapat, maka semakin baik juga kinerja dari suatu organisasi
Literature Review Leadership and Decision-Making to Strengthen HR Competency in AI Emergence Ramli, Ridiarsih; Wida’atullah, Muhammad Rofif; Rahayu, Yuyun Sri; Rahmat; Ramly, Amir Tengku
Diversity: Jurnal Ilmiah Pascasarjana Vol. 4 No. 2 (2024): Diversity: Jurnal Ilmiah Pascasarjana
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/djip-uika.v14i2.17024

Abstract

Leadership in AI emergence era is encountering substantial changes in the business environment as AI is implemented across organizations. This requires leaders to be able to implement the right strategies in the decision-making process to keep the new HR skills relevant. People who are not adaptive will easily be replaced by people who are better at new technologies, hence HR competencies are the main-focus that must be developed in organizations. Artificial Intelligence (AI) is an augmentation agent that makes it easier for humans to carry out their activities, in addition to having a very important role in leadership and decision-making, as well as strengthening the HR competency function. This research aims to describe the leadership and decision-making used in strengthening HR competencies in AI emergence using the literature review method. As a result, effective leadership and decision-making related to AI integration can improve productivity, innovation, and job satisfaction (HR competencies), enabling organizational competitiveness in the business environment to continue to grow. To improve organizational performance, leaders must be able to use AI technology in the decision-making process as it transforms into a human assistant that provides effective data-driven insights.
Pengaruh Motivasi, Kepemimpinan Transformasional, dan Kepuasan Kerja Terhadap Kinerja Pegawai BPDASHL Citarum-Ciliwung Sriyani; Hubeis, Aida Vitayala Sjafri; Ramly, Amir Tengku
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 1 (2023): JABM, Vol. 9 No. 1, Januari 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.1.318

Abstract

The bureaucracy reform program aims to achieve high employee integrity, create responsible employees and the ability of employees to provide excellent service. The Citarum-Ciliwung Watershed and Forest Management Center (BPDASHL) has the task of serving the community in the field of forest and land rehabilitation along the Citarum-Ciliwung watershed so that its employees are expected to have good performance. This study aims to examine the effect of motivation, transformational leadership and job satisfaction on the performance of BPDASHL Citarum-Ciliwung employees. The data used is primary data in the form of questionnaire results from 45 respondents who are civil servants of BPDASHL Citarum-Ciliwung. The data was processed using Microsoft Excel tools, analyzed descriptively and analyzed using the Structural Equation Modeling method and the Partial Least Square approach. The results showed that motivation had a positive and significant effect on employee performance, job satisfaction had a positive and significant effect on employee performance, while transformational leadership had no positive effect on employee performance. Motivation is influenced by the desire to work well according to performance targets. Employee performance does not depend on the way the leader leads because the employees perform well in accordance with the determination they have in completing the work. Satisfaction is created because the results are in accordance with the target both in terms of quality and quantity and have succeeded in the success of the office's performance. Keywords: employee performance, job satisfaction, motivation, PLS-SEM, transformational leadership
Mengurangi Burnout: Peran Kualitas Hidup Kerja dan Kesejahteraan Psikologis di PUPR Kabupaten Bogor Daud Bachtiar; Kusuma Siregar, Dina; Ramly, Amir Tengku
Diversity: Jurnal Ilmiah Pascasarjana Vol. 5 No. 3 (2025): Diversity: Jurnal Ilmiah Pascasarjana
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/diversityjournal.v5i3.21170

Abstract

Burnout merupakan kondisi kelelahan kerja kronis yang berdampak pada penurunan produktivitas dan kesejahteraan karyawan. Penelitian ini bertujuan untuk menganalisis pengaruh Quality of Working Life (QWL) dan Psychological Well-being terhadap Job Burnout pada pegawai Dinas PUPR Kabupaten Bogor. Penelitian menggunakan pendekatan kuantitatif dengan teknik survei terhadap 66 responden dan dianalisis menggunakan metode Partial Least Squares Structural Equation Modeling (PLS-SEM) melalui SmartPLS 3. Hasil menunjukkan bahwa QWL dan Psychological Well-being berpengaruh negatif dan signifikan terhadap Job Burnout, baik secara parsial maupun simultan. Faktor-faktor seperti dukungan sosial, beban kerja, dan otonomi kerja terbukti memengaruhi QWL dan kesejahteraan psikologis secara signifikan. Temuan ini menegaskan pentingnya menciptakan lingkungan kerja yang mendukung dan seimbang guna mencegah burnout di sektor pemerintahan. Penelitian ini memberikan rekomendasi strategis untuk meningkatkan kualitas hidup kerja dan kesejahteraan psikologis pegawai.
The Influence of Competency, SOP, and Information Technology on Employee Performance in Using the Ideaprocs Application in BUMD Saepul Rizal; Amir Tengku Ramly; M. Aziz Firdaus; Nandang Sutisna; Rasiban Rasiban
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 1 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.5655

Abstract

Human resources (HR) are very much needed in this increasingly advanced modern era, employees play an important role in running the system in the company which includes the company's vision, mission, and goals. HR also plans and acts actively in all Company functions related to technological progress and advancement. The purpose of this study is to analyze "The Effect of Competence, SOP, and Information Technology on Employee Performance in Using the IdeaProcs Application in BUMD". The research method used is a quantitative research method using a purposive technique as a method of determining the sample based on certain considerations to determine a sample of 61 employees and distribute questionnaires using Google form and analyze using number processing software. The results of the study based on the results of the analysis using number processing software that the significance value is 0.000 <0.05 and the calculated F value is 46.502> F table 2.77, so it can be concluded that there is a significant influence of the Competence variables (X1), SOP (X2) and Information Technology (X3) simultaneously on Employee Performance (Y) of 71.0%.
Tree human resources (HR) model of human resource development in higher education Amir Tengku Ramly; Budi Handrianto; Syaiful .Syaiful
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 1 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020243573

Abstract

Research related to human resource development models in the world of education is very important, because the world of education is one of the determinants of the quality of HR assets. This research aims to find the HR model that best suits the development of Human Resources (HR) in higher education. The research uses qualitative methods. The type of research used is R&D (Research & Development). In the first year using the Analysis and Design approach from the ADDIE model (Analysis, Design, Development, Implementation and Evaluation). Data collection was carried out through a literature review study of 90 articles indexed by Scopus, Sinta 1, Sinta 2, and interviews with 15 experts from the academic and professional world. This research was analyzed using the SWOT Analysis and FGD approach. The results of this research found a prototype tree-based HR model and important variables that were mapped to the tree structure, namely root variables, stem variables, and fruit/leaf variables. This research is used to improve the quality of higher education human resources. This has implications for improving the quality of lecturers both in self-development and teaching in higher education, which has an impact on the quality of students and Indonesia's human resource assets.
Pengaruh Motivasi Kerja, Mutasi, dan Pelatihan terhadap Prestasi Kerja ASN: Peran Mediasi Kepuasan Kerja pada Pangkalan Sarana Operasi Bea dan Cukai Tipe B Sorong Muhammad Ashari Natsir; Amir Tengku Ramly; Zainur Hidayah
Al-Buhuts Vol. 21 No. 2 (2025): Al-Buhuts
Publisher : Institute Agama Islam Negeri (IAIN) Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30603/ab.v21i2.7090

Abstract

This study examines the effects of work motivation, job transfer, and training on the job performance of Indonesian civil servants (ASN) at the Customs and Excise Operational Facilities Base, Type B Sorong, with job satisfaction as a mediating variable. A quantitative explanatory design was applied using a census approach involving all active ASN employees (n = 77). Data were collected through a structured questionnaire and analyzed using PLS-SEM with SmartPLS.  The results show that work motivation, job transfer, and training have positive and significant effects on job satisfaction, while job satisfaction positively and significantly affects job performance. Moreover, all three predictors also have direct positive and significant effects on job performance, with training identified as the strongest predictor. Indirect-effect testing confirms that job satisfaction significantly mediates the relationships between motivation, job transfer, and training and job performance, indicating complementary partial mediation. Practically, the findings underscore the importance of competency-based job transfers, relevant training that supports transfer to operational duties, and strategies to enhance motivation to strengthen both job satisfaction and performance.
Co-Authors A. Rahmat Rosyadi Abdul Aziz Ade Hasim Agung Sri Hendarsa Agus Triyanto Ahmad Juwaini Aisah, Elis Nur Andi Irawan Andriyansah . Anggraeni, Frida Nur Anggraini Sukmawati Anisa Husnul Khotimah Ardiasih, Lidwina Sri Arif Rahman Saleh Arif Rahman Saleh Arina Nur Farida Aris Munandar Asep Sunandar Avif Hanif Fadlun Azkiya Banata Budi Handrianto Cicih Sukarsih Dadang Misbahudin Dalilah Dalilah Darwis Sunandar Darwis Sunandar Daryl Januar Isya Daud Bachtiar Dedi Supriyadi Desi Permata Sari Dhewani, Prima Niendya Sukma Dudung Abdul Syukur Erny Indrayanti Ety Yuliaty Firdaus, Rhendy Akhmad Firdayanti B Hakim Firdayanti, Firdayanti Gumelar Adi Wijaya Hasanuddin Hasanuddin Hidayah, Zainur Hubeis, Aida Vitayala Sjafri I Nyoman Nugraha Ardana Putra Ibdalsyah Ibdalsyah Ilham Ilham Imas Kania Rahman Indupurnahayu Intani, Yunita Dwi Cahya Isbaya Isbaya Jana, Niftahul Kirbandoko, Kirbandoko Kurniawati, Nanin Diah Kusuma Siregar, Dina M. Aziz Firdaus M. Syamsul Maarif Made Yudhi Setiani Maryani Yani Masrukhan, Luthfiyah Masyhudzulhak Djamil Mawar Hidayanti Sunarto Misbahudin, Dadang Mohammad Ridwan Muhammad Ashari Natsir Musa Hubeis Nandang Sutisna Niar Yuniarsih Nurhayati, Immas Nurmala Katrina Pandjaitan Priadi, Getama Puji Astuti Puteri Eka Yunita Putra, Awang Darmawan Qurroh Ayuniyyah Rahayu, Yuyun Sri Rahim, Anwar Rahmat Ramli, Ridiarsih Rasiban Rasiban Renea Shinta Aminda Reni Sinta Dewi Rizal, Saepul Saepul Rizal SANTI LISNAWATI Sarah Rifat Alhawari Sayyidah Sayyidah Septianti, Ajeng Shoffan Nizomi Suparman sibuea, yohana Simorangkir, Sendi Romadhon Sofianti, Evin Sriyani Suherbi, Didong Sunandar, Jauhari Suparno Suparno Surati Surati Syahruddin Syahruddin Syaiful Syaiful Syaiful Syarif, Usman Taryani, Heni Taufik Hidayat Ulumiyah, Churriyah Warcito Waskita, Kukuh Galih Wida’atullah, Muhammad Rofif Yuli Rohmalia Yuli Rohmalia Yuliati, Ety Yuniarsih, Niar Yusuf Munajat Zainuddin Iba