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Journal : Binus Business Review

Role of Polychronicity in Job Performance and Turnover Intention Mediated by Job Satisfaction and Work Engagement Muhammad Donal Mon; Tan Wan I.; Antony Sentoso
Binus Business Review Vol. 16 No. 1 (2025): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v16i1.11974

Abstract

The research aimed to examine the mediating role of job satisfaction and work engagement in the relationships between polychronicity, job performance, and turnover intention among employees in Batam’s manufacturing industry. While polychronicity had been widely studied in service sectors, its impact within the structured, efficiency-driven manufacturing environment remained underexplored. The research filled this gap by examining how polychronicity influenced job outcomes in a sector that prioritized operational consistency and productivity. The research collected data from 350 manufacturing employees using a quantitative approach and purposive sampling. Then, data were analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) with the SmartPLS version 3.2.9 software. The findings reveal that polychronicity significantly influences job satisfaction, turnover intention, and work engagement but does not have a significant direct effect on job performance. Furthermore, job satisfaction and work engagement positively impact job performance, although they do not significantly affect turnover intention. The research also highlights the mediating roles of work engagement and job satisfaction between polychronicity and both job performance and turnover intention. However, work engagement does not mediate the relationship between polychronicity and turnover intention. These insights contribute to a nuanced understanding of how multitasking capabilities shape work outcomes under the unique pressures of manufacturing, emphasizing that demographic factors like gender, age, and marital status may further influence the effects of polychronicity
Co-Authors . Jennifer Adi Neka Fatyandri Agostinan, Kifnisa Bella Alvin Henk Saputra Tan Alvina, June Anasaqina Farhana Putri Andi Andi Andre Jonathan Harahap Andy Satia Annisah, Tiara Antony Sentoso Antony Sentoso Bestari, Muhammad Wahyudi Dwi Cut Tiffanny Ferina Davin Ewaldo Dinda Suci Ramadhani Dini, Yuli Indah Fajar Edward Cornelyanto Erika Erika Febriyanti Femin Lovitasari Ferdinand Nainggolan Fuad Muchlis Ginting, Rezky Dwiham Go, Michelle Golan Hasan, Golan Hendy Wiliyan Herianto Wiranata Herman, Teresia Armeta Hidayat, Weddy Febrianto Intania Syafrina Irvan Kurniawan Jacelyn Christina Yeo Jackson Jane Evelin Susilo Jane Eveline Susilo Jason Jason Jeffry Jeffry Jennifer Jennifer Jenny Yang Jessica Jessica Jesslyn Jesslyn Joven Alfando Chang Jumi Liana Kelly Mutiara Illahi Kusumo, Pradino Lidyana Octavia Liu, Lisa Carline Malau, Lily Gabriel Mauwlana Syukron Michelle Go Mira Yunita Muchsinati , Evi Silvana Muhamad Aidil Basri Muhammad Fadil Muhammad Ridwansyah Nina Pramita Nova Sinambela Oktris Susanti Oparton J Tarihoran Pendi Ang Pradino Kusumo Rahmadhanti Ratih Anggraini, Ratih Rayandra Ashar Renita Millena Renny Christiarini Rina Rio Fernando Robin Robin Robin Robin Saharuddin Sentoso, Antony Setyawan, Agustinus Shea, Sun Yiek Shirlyn, Shirlyn Siagian, Chelika Siahaan, Dewi Fortuna Siti Rohani Soh Mei Fong Merlin Sopyan Aldino Sri Wahyuni Stephanie Mulyadi Tan Wan I. Tarihoran, Sahat Andalan Juliwan Saputra Vayanti, Riyusni Vincent Lim Vincent Nicholas Wu Vincent tham Vincent, Tomi Violina Anastasya Violina Anastasya Winny Angelina Liangdra Yuli Indah Fajar Dini Yunita, Mira Yuswardi yuswardi, Yuswardi