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Tanjung Priok Police Community Policing in the Security of Mbah Priok Ramona Gusti, Wan Deni; Setyabudi, Chairul Muriman; Sutrisno, Sutrisno
AL-MANHAJ: Jurnal Hukum dan Pranata Sosial Islam Vol. 5 No. 1 (2023)
Publisher : Fakultas Syariah INSURI Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almanhaj.v5i1.2117

Abstract

Haul Mbah Priok's activities have the potential to cause disturbances in Kamtibmas, especially during the Covid-19 pandemic. Police are expected to play an active role in preventing various forms of social problems, including problems that may arise at Haul Mbah Priok. This study aims to determine the relationship between the National Police and the Community in Securing Haul Mbah Priok during the Covid-19 pandemic by the Tanjung Priok Port Police. This research was conducted with a qualitative approach. Sources of data in this study include the Head of Tanjung Priok Port Police, Head of Binmas, Head of Criminal Investigation Unit, Head of Intelligence and Security, Tomas and Toga, and the community. The methodology uses a qualitative approach. The results showed that the haul Mbah Priok vulnerability potential was very high. The results of this study are to equate perceptions of the technical plan for securing the Mbah Priok haul. Police-community relations in securing Haul Mbah Priok are no longer based on the legality of the Tanjung Priok Port Police's actions, but community recognition of the security measures carried out by the police which require "reasonable" security to be carried out in the interest of the community so they are not exposed to Covid-19. The strong relationship of mutual trust between the Tanjung Priok Port Police and the community is an important factor in police-community relations in securing Haul Mbah Priok in the era of the Covid-19 pandemic
Analysis of the Level of Community Satisfaction with Police in the Depok Metro Jurisdiction Lisendra, Multazam; Setyabudi, Chairul Muriman; Darmawan, Roy
International Journal of Science and Society Vol 6 No 1 (2024): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v6i1.1002

Abstract

Community satisfaction is an important instrument in determining the success of the police while carrying out their duties, because community satisfaction is a benchmark for police institutions in achieving reflexive and transitive goals. For this reason, this research aims to assess the extent of community satisfaction with the police in the Depok metro jurisdiction. 4 aspects are used to assess the level of public satisfaction with the police, namely aspects of performance effectiveness, procedural justice, police legitimacy and cooperation. This research uses survey techniques and distributes a set of research questionnaires. A descriptive statistical approach was used for data processing and analysis. The results show that the public is satisfied with the performance of the police in the Depok metro jurisdiction. The 4 aspects used to assess the level of community satisfaction showed an average value of 46.5% and 27.5% of respondents felt satisfied and very satisfied with the effectiveness of police performance; 54.6% and 30% of respondents were satisfied and very satisfied with procedural justice; 44% agree, 25.1% disagree with police legitimacy. Meanwhile cooperation or cooperation showed that 64.2% and 29.6% of respondents were satisfied and very satisfied with the model of cooperation with the police.
The Influence of the Use National Traffic Management Center (NTMC) Technology at the National Police Traffic Corps Contact Center in Handling Traffic Accidents Sinurat, Susi Nurdecta Secondgirls; Basir, Basir; Setyabudi, Chairul Muriman
Journal of Social Research Vol. 2 No. 12 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i12.1621

Abstract

This research aims to analyze the influence of the use of National Traffic Management Center (NTMC) technology at the National Police Traffic Corps contact center in handling traffic accidents. The government, through Korlantas Polri, established the National Traffic Management Center (NTMC) to realize safe, secure, orderly, and integrated traffic and road transportation services. The service provided is in the form of the NTMC Contact Center application which was developed in 2017 to complement the call center and SMS center services that have been available since 2014. The ease of use of technology and the provision of quality services will have an impact on community satisfaction. The purpose of this research is to analyze the influence of acceptance of the use of technology, the influence of service quality on the NTMC Contact Center application for the National Police Traffic Corps, and the simultaneous influence of acceptance of the use of technology and quality of service on the NTMC Contact Center application for the National Police Traffic Corps on the level of public satisfaction in handling traffic violations and accidents. Theoretical concepts in the Technology Acceptance Model, User Acceptance, and Community Satisfaction are used to analyze the acceptance of technology use and service quality on community satisfaction in the NTMC Contact Center application for the National Police Traffic Corps. The research method used in this research is quantitative explanatory research with a population of 10,000 people who downloaded the NTMC Contact Center Polri application on Google Playstore. From the total population, a sample of 100 people can be obtained using the Slovin formula. The sampling technique used was the snowball sampling technique. The results of the research show that there is a positive and significant influence of acceptance of the use of technology, influence of service quality, and a simultaneous influence of acceptance of the use of technology and service quality in the NTMC Contact Center application on the level of public satisfaction in handling traffic violations and accidents.