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All Journal International Journal of Public Health Science (IJPHS) Jurnal Ilmu Manajemen Jurnal Kesehatan Masyarakat JURNAL ADMINISTRASI BISNIS Nursing News : Jurnal Ilmiah Keperawatan Computatio : Journal of Computer Science and Information Systems Journal of Economic, Bussines and Accounting (COSTING) Management and Economics Journal (MEC-J) JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Aptisi Transactions on Technopreneurship (ATT) Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI) Jurnal Mantik Revitalisasi : Jurnal Ilmu Manajemen PREPOTIF : Jurnal Kesehatan Masyarakat JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Enrichment : Journal of Management Jurnal Penelitian Pendidikan, Psikologi Dan Kesehatan (J-P3K) Infotech: Journal of Technology Information Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Medical Scope Journal (MSJ) AICS Kontigensi: Jurnal Ilmiah Manajemen Milestone: Journal of Strategic Management Jurnal Ekonomi Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Prosiding Konferensi Nasional PKM-CSR Indonesian Marketing Journal International Journal of Cyber and IT Service Management (IJCITSM) Jurnal Ilmu Manajemen Startupreneur Business Digital (SABDA Journal) Proceeding National Conference Business, Management, and Accounting (NCBMA) Jurnal MENTARI: Manajemen, Pendidikan dan Teknologi Informasi Eduvest - Journal of Universal Studies International Transactions on Education Technology (ITEE) Jurnal Administrasi Bisnis JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Proceeding of International Conference on Entrepreneurship (IConEnt) Jurnal Inovasi Global Asian Journal of Social and Humanities Holistik Jurnal Kesehatan International Transactions on Artificial Intelligence (ITALIC) Jurnal Ilmu Kesehatan Masyarakat (The Public Health Science Journal) Indonesian Journal of Global Health Research
Wuisan, Dewi
Department Of Hospital Administration, Faculty Of Economics And Business,Universitas Pelita Harapan, South Jakarta 12930, Indonesia
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ANALISIS SISTEM INFORMASI PENGELOLAAN DATA TRANSAKSI PEMBELIAN CONSUMER UNTUK MANAJEMEN PEMBELIAN PERUSAHAAN WUISAN, DEWI S S
Infotech: Journal of Technology Information Vol 6, No 1 (2020): JUNI
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v6i1.75

Abstract

This study aims to determine and also analyze the information system on purchases, especially purchases of goods made by the customer at PT.ABC will help in the management of corporate purchases. The research method used in this study is qualitative research, which is needed to get a picture of the relationship between the subject and the object under study. Where the subject is PT. ABC, as for the object is the information system of purchasing goods by customers. Data collection used in this study through the process of interviews, observation and literature study. To overcome the problems in this research, an information system design for managing consumer purchase transaction data was made to be built using the PHP programming language and Microsoft Access database. Analysis of the data used is to use user analysis and analysis of the current system. The results achieved in this study are able to simplify and speed up data access by updating the financial section, the purchasing department, and the purchasing manager in this case greatly helps the company in monitoring goods.
Pengaruh Sistem Pengendalian Manajemen Terhadap Integrasi Rantai Pasok Rumah Sakit Serta Dampaknya terhadap Kinerja Rantai Pasok Rumah Sakit Muthohharoh, Viera Dzakiyyah; Ardi; Surya Wuisan, Dewi Sri; Sunarjo, Richard Andre
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 6 No. 6 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Oktober-November 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i6.6061

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh management control system terhadap healthcare supply chain performance dengan hospital supply chain integration sebagai variabel mediasi, dalam konteks operasional rumah sakit swasta. Variabel yang diusulkan dalam pemodelan ini meliputi management control system, yaitu broad scope, timeliness, integration, dan aggregation. Seluruh dimensi healthcare supply chain performance yang diuji mencakup cost effectiveness, utilization of hospital assets, supply chain flexibility, serta supply chain quality and speed of delivery. Penelitian ini menggunakan metode cross-sectional dengan instrumen kuesioner untuk mengumpulkan data dari tenaga medis dan staf nonmedis yang terlibat dalam sistem rantai pasok di rumah sakit. Analisis data multivariat dilakukan menggunakan metode statistik PLS-SEM. Dengan teknik total sampling, terkumpul 50 responden dari satu rumah sakit swasta di Jawa Barat, Indonesia. Data dianalisis menggunakan perangkat lunak SmartPLS 4. Hasil pengolahan data menunjukkan bahwa tiga dari empat management control system, yaitu broad scope, integration, dan aggregation, memiliki efek positif terhadap hospital supply chain integration. Efek terbesar diperoleh pada integration (standardized coefficient = 0,322; f² = 0,150). Sementara itu, timeliness tidak menunjukkan efek signifikan. Temuan ini memberikan implikasi manajerial untuk memperkuat integrasi sistem informasi dan penyajian data agregat lintas fungsi guna meningkatkan kinerja rantai pasok rumah sakit. Selain itu, hospital supply chain integration terbukti memiliki pengaruh signifikan terhadap seluruh dimensi healthcare supply chain performance. Model penelitian ini menunjukkan kemampuan eksploratori dan prediktif yang memadai dalam menjelaskan hubungan antarvariabel dalam konteks manajemen rantai pasok rumah sakit.
PENGARUH MODERASI DARI COUNTRY OF ORIGIN DAN PRODUCT TYPE TERHADAP HUBUNGAN ANTARA BRAND EQUITY TERHADAP REPURCHASE INTENTION DAN WORD OF MOUTH DALAM BRAND APPLE IPHONE [EFFECT OF MODERATION OF COUNTRY OF ORIGIN AND PRODUCT TYPE ON THE RELATIONSHIP BETWEEN BRAND EQUITY AND REPURCHASE INTENTION AND WORD OF MOUTH IN BRAND APPLE IPHONE] Kamal, Kevin; Wuisan, Dewi
Indonesian Marketing Journal Vol. 1, No. 1, April 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/imj.v1i1.4013

Abstract

This study aims to examine whether there is a positive effect of brand equity on repurchase intentions and word of mouth moderated by perceived value and country of origin in the Apple iPhone brand as a product type. The sampling technique used in this study is non-probability sampling, namely purposive sampling in which the respondents are Apple iPhone users in Indonesia. The sample of this study found 260 respondents with data collection methods using electronic questionnaires. Data processing was carried out by statistical analysis, validity, and reliability using the Partial Least Square - Structural Equation Modeling (PLS-SEM) method and processed using SmartPLS 3.0 software. The results showed that the brand equity variable had a positive influence on the variables of repurchase intention and word of mouth promotion. Likewise, the variable type of product and country of origin both have a positive moderating effect on the relationship between brand equity and repurchase intention, and brand equity on word of mouth.BAHASA INDONESIA ABSTRACTPenelitian ini bertujuan menguji apakah terdapat pengaruh positif dari brand equity terhadap repurchase intention dan word of mouth yang dimoderasi oleh perceived value dan country of origin dalam brand Apple iPhone sebagai product type. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah non-probability sampling, yaitu purposive sampling di mana responden adalah pengguna Apple iPhone yang berada di wilayah Indonesia. Sampel penelitian ini berjumlah 260 responden dengan metode pengumpulan data menggunakan kuesioner elektronik. Pengolahan data dilakukan dengan analisis statistik, validitas, dan reliabilitas yang menggunakan metode Partial Least Square - Structural Equation Modeling (PLS-SEM) dan diolah menggunakan software SmartPLS 3.0. Hasil penelitian menunjukkan bahwa variabel brand equity memiliki pengaruh positif terhadap variabel repurchase intention dan word of mouth. Begitu juga dengan variabel product type dan country of origin, keduanya memiliki pengaruh moderasi yang positif terhadap hubungan antara brand equity terhadap repurchase intention, serta brand equity terhadap word of mouth.
The Influence of Organizational Culture, Work Environment and Work Motivation on Nurses Performance with Job Satisfaction as a Mediation Variable In Public Health Center XYZ Afianto, Dennise; Surya Wuisan, Dewi Sri
Asian Journal of Social and Humanities Vol. 2 No. 03 (2023): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i03.190

Abstract

With job satisfaction acting as a mediating variable, the purpose of this study is to evaluate the impact of organizational culture, work environment, and work motivation on nurse performance. This study involved 48 nurses and was carried out in Jakarta. A Likert scale of 1 to 5 was used for 34 questions on the questionnaire, which was distributed as part of the census sampling procedure to collect data. The SEM approach based on PLS was used to analyze the data. The study's findings indicate that the XYZ Community Health Center (Puskesmas) nurses performance is influenced by organizational culture, the work environment, and job satisfaction. This research model is still intriguing and will hopefully add to the performance literature despite a number of limitations
Factors That Influence Patient Satisfaction In Using The HALODOC Application Pujianto, Melvin Dhanius; Wuisan, Dewi Sri Surya
Nursing News : Jurnal Ilmiah Keperawatan Vol 8, No 3 (2024)
Publisher : Tribhuwana Tunggadewi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/nn.v8i3.3112

Abstract

Mencari tahu bagaimana berbagai elemen bauran pemasaran memengaruhi kebahagiaan pasien dengan aplikasi Halodoc menjadi kekuatan pendorong penelitian ini. Teknik kuantitatif yang digunakan dalam pekerjaan ini meliputi analisis rute dan pendekatan serupa. Populasi penelitian adalah seluruh pengguna program Halodoc, sedangkan sampelnya berjumlah 168 responden. Metode pengumpulan data pada penelitian ini meliputi dokumentasi, angket, dan observasi langsung. Analisis regresi parsial yang sering disebut dengan Partial Least Square (PLS) digunakan untuk mengevaluasi hipotesis dalam penelitian ini. Pertama, produk tidak mempengaruhi kepuasan pasien terhadap Aplikasi Halodoc dengan cara, bentuk, atau bentuk apa pun; kedua, harga tidak mempengaruhi kepuasan pasien terhadap Aplikasi Halodoc dengan cara, bentuk, atau bentuk apa pun; ketiga, terdapat pengaruh yang signifikan terhadap kepuasan pasien terhadap Aplikasi Halodoc; dan keempat, promosi berpengaruh langsung terhadap kepuasan pasien terhadap Aplikasi Halodoc secara positif dan signifikan 
Pengaruh Website Design Quality dan E-Service Quality Terhadap Repurchase Intention Sociolla E-Trust Sebagai Variabel Mediasi Wuisan, Dewi S.S; Candra, David; Tanaya, Maisie Adeline; Natalia, Velliana; Bernarto, Innocentius
Computatio : Journal of Computer Science and Information Systems Vol. 4 No. 1 (2020): COMPUTATIO : JOURNAL OF COMPUTER SCIENCE AND INFORMATION SYSTEMS
Publisher : Faculty of Information Technology, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/computatio.v4i1.7748

Abstract

This study aims to examine the positive influence of website design quality and e-service quality on repurchase intention. The sampling technique in this study uses a non-probability sampling technique that is purposive sampling. The target population is all Sociolla customers in the Jakarta and Tangerang regions. The number of samples in this study were 200 respondents. The method of collecting data is questionnaire or questionnaire. Data were processed using Partial Least Square-Structural Equation Modeling (PLS-SEM) analysis with the help of SmartPLS software. The results showed that the variable website design quality has a positive effect both directly and indirectly on repurchase intention mediated by e-trust, while the e-service quality variable has no direct effect but has an indirect effect on repurchase intention mediated by etrust.AbstrakPenelitian ini bertujuan untuk menguji pengaruh positif website design quality dan e-service quality terhadap repurchase intention. Teknik pengambilan sampel pada penelitian ini menggunakan teknik non-probability sampling yaitu purposive sampling. Target populasi adalah semua pelanggan Sociolla di wilayah Jakarta dan Tangerang. Jumlah sampel dalam penelitian ini sebesar 200 responden. Metode pengumpulan data dengan angket atau kuesioner. Data diolah dengan menggunakan analisis Partial Least Square - Structural Equation Modeling (PLS-SEM) dengan bantuan software SmartPLS. Hasil penelitian menunjukkan bahwa variabel website design quality memiliki pengaruh positif baik secara langsung maupun tidak langsung terhadap repurchase intention dimediasi oleh e-trust, sedangkan variabel e-service quality tidak memiliki pengaruh secara langsung namun memiliki pengaruh secara tidak langsung terhadap repurchase intention dimediasi oleh e-trust. 
Influence of organizational learning, work-life balance, emotional exhaustion, and leadership style on patient safety culture among dental students Aneizza Danya Puteri Roberto; Dewi Sri Surya Wuisan
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this research is to analyze and test: 1. whether: Organizational learning has a positive effect on Patient Safety Culture, 2. whether Work-life balance has a positive effect on Patient Safety Culture, 3. whether Emotional Exhaustion has a positive effect on Patient Safety Culture, 4. .Does Leadership Style have a positive effect on Patient Safety Culture. The survey method used in the research carried out was data collection using a questionnaire instrument. The target research population is all professional students at RSGM-P XYZ. The number of samples determined was 160 samples. The sampling technique was carried out using purposive sampling. The Partial Least Square-Structural Equation Modeling approach with the SmartPls program was used to analyze the data. The research results show that work-life balance does not have a positive effect on Patient Safety Culture. However, organizational learning, emotional exhaustion and leadership style have a positive effect on Patient Safety Culture.
Faktor-Faktor yang Mempengaruhi Customer Retention: Kasus dari Linkaja [Factors Affecting Customer Retention: Case of Linkaja] Yang, Hezekiah Andersen; Wuisan, Dewi S. S.
Milestone: Journal of Strategic Management Vol. 1 No. 1 April 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ms.v1i1.3169

Abstract

This study uses trust, reliability, responsiveness, website design, convenience, and personalisation as independent variables to determine the impact on customer retention on LinkAja users and help discover the problem that shifted LinkAja's position from the second largest in Indonesia, to the fourth. LinkAja is one of the online payment applications in Indonesia similar to that of Gopay, DANA, OVO, etc. This study also seeks to provide recommendations on how LinkAja can improve its position and be more competitive. This study uses questionnaire for data collection. Data analysis used is structural equation modeling (SEM) with SmartPLS and using reliability, validity, and multicollinearity analysis. The actual data collected used comprise of 140 women and 140 men. The results showed, in the case of female users, trust, reliability, and responsiveness were had no effect on customer retention. While for men, trust and website design have no effect on customer retention.BAHASA INDONESIA ABSTRACT:Penelitian ini menggunakan Trust, Reliability, Responsiveness, Website Design, Convenience, dan Personalisation sebagai variabel independen untuk mengetahui dampak terhadap Customer Retention pada pengguna LinkAja dan membantu masalah tergesernya posisi LinkAja yang tadinya pada urutan kedua terbesar di Indonesia, menjadi urutan ke 4 di mana LinkAja merupakan salah satu aplikasi pembayaran online di Indonesia seperti Gopay, DANA, OVO, dan lainnya. Memberikan rekomendasi mengenai bagaimana cara LinkAja dapat menaikkan posisinya dan dapat lebih kompetitif dengan perusahaan-perusahaan pesaing. Pada penelitian ini menggunakan kuesioner untuk data. Analisis data digunakan dengan menggunakan structural equation modelling (SEM) melalui SmartPLS dan menggunakan reliability, validity, dan multicollinearity analisis. Data aktual dibagikan kuesioner sebanyak 140 kepada wanita dan 140 kepada laki-laki. Hasil penelitian menunjukan, pada responden wanita, variabel trust, reliability, dan responsiveness adalah variabel yang tidak berpengaruh terhadap customer retention. Sedangkan pada laki-laki, trust dan website design merupakan variabel yang tidak berpengaruh terhadap customer retention.
Empowering Hospital Staff to Enhance Service Excellence: A Community-Based Intervention in Central Java Sylvia Samuel; Hendra Achmadi; Margaretha Pink Berlianto; Dewi Wuisan; Yohana Meilani Palupi
Proceedings of the International Conference on Entrepreneurship (IConEnt) Vol. 5 (2025): Proceedings of the 5th International Conference on Entrepreneurship (IConEnt)
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study reports on a community service project conducted at Rumah Sakit Baptis, Central Java, to improve hospital service excellence through staff empowerment. The project addressed key challenges, including weak interdepartmental collaboration, ineffective communication, difficulties in delivering sensitive information, and limited awareness of patient-centered service quality. Using a participatory approach, the intervention included workshops, role-playing exercises, counseling sessions, and the introduction of standardized communication protocols. The results showed clear improvements in staff competencies, particularly in empathy, teamwork, and communication with patients and families. Staff reported greater confidence in handling sensitive conversations, while patients observed a more approachable and responsive service. Cross-departmental collaboration also improved, resulting in reduced delays and enhanced coordination. Initial patient satisfaction surveys indicated a positive shift in perceptions of care quality. These findings highlight that even in resource-limited hospital contexts, meaningful improvements can be achieved through structured training and cultural change. The project contributes both practical recommendations for hospital management and theoretical insights by applying the SERVQUAL and patient-centered care frameworks to the Indonesian healthcare setting.
Entrepreneurial Intention of Students in Jabodetabek Region Pauline H. P. Tan; Tharis Tiona; Dewi Wuisan; Kyle Christopher Suhaili; Danet Arya Patria
Proceedings of the International Conference on Entrepreneurship (IConEnt) Vol. 5 (2025): Proceedings of the 5th International Conference on Entrepreneurship (IConEnt)
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to further analyze the influence of Subjective Norm, Perceived Behavioral Control, Self-Efficacy, and Entrepreneurship Education on Entrepreneurial Intention among students majoring in Entrepreneurship in the Greater Jakarta area (Jabodetabek). The research employs a causal or explanatory design, aiming to test hypotheses. A quantitative approach is adopted in this study. The data collected constitute primary data obtained through an online questionnaire. The study utilizes a non-probability sampling technique, specifically purposive sampling, in which the sample is selected based on specific criteria, namely students majoring in Entrepreneurship in Jabodetabek. The total sample size is 167 respondents. The questionnaire responses were measured using a Likert scale. Based on the research findings, it can be concluded that Perceived Behavioral Control, Self-Efficacy, and Entrepreneurship Education have a positive and significant influence on the Entrepreneurial Intention of students majoring in Entrepreneurship in Jabodetabek. However, Subjective Norm does not have an effect on the Entrepreneurial Intention of these students
Co-Authors Abutar, Ariestra Utami Afianto, Dennise Agustiasih, Merdika Alexandra Felicia Tanawa Alexandra Vanessa Gunawan Alvin Benjamin Widagdo Ananda Alifia Putri Aneizza Danya Puteri Roberto Anindhira Shinta Antonio, Ferdi Ardi Ardi Ardi Ardi Ardi Ardi Arditanojo, Edward Bryan Ariana, Karen Arina, Kristi Karla Aristo, Benny Arnis, Nindya Yuliani Audrianto, Reynaldi Baguna, Khakan Bambang, Robertus Maria Benny Aristo Benny Aristo Berlianto, Margaretha Pink Bobby Agustinus Parengkuan Candra, David Chandra, Felix Setia One Christoffel Wantah Christoffel Wantah Cicilia Sriliasta Cindy Boennawan Cynthia Danet A. Patria Danet Arya Patria Danet Arya Patria David Candra Dennise Afianto Dinda Nafatilana Elton, Kenny Erika Tania Erwin Tenggono Ferdi Antonio Ferdi Antonio Ferdinand Sukher Fernando Yosse Fitriani, Reni Franky Sumarlie Gabriel Kennard Chan Gabriel Kennard Chan Gabriel Sylvian Frans Ofa Gracia S Ugut Gracia Shinta S. Ugut Gunawan, Jason Handoyo Alphanto, Alvin Haznah Latifah Helen Helen Hendra Achmadi Hendra Achmadi, Hendra Herlina Lusmeida Hutabarat, Zoel Hutagaol, Nia Maylani Huvi, Indira IGAAN Kresna Parinamidi Innocentius Bernarto Ishmael Lamisi Kananda Izwan Amsyar Jane Angela Jane Maria Fransiska Tahulending Jeannete Ruth Katiandagho Kamal, Kevin Karen Ariana Katiandagho, Jeannete Ruth Kristi Karla Arina Kusuma, Alvin Kyle Christopher Suhail Kyle Christopher Suhaili Kyle Christopher Suhaili Larasati, Andini Leviana Aurellia Valeriant Limanto, Sherly Liza Handoko Maisie Adeline Tanaya Manurung, John William Marsaulina, Renate Parlene Marthayudha, Novian Rezka Martinus Tukiran Maryam Nur Al Islamiyah Maureen Arthajaya Mega Irene Agustina Meilani, Yohana Mellenia, Jesslyn Meranga, Isana S.C Merdika Agustiasih Merry Merry Muhammad Adha Saputra Muhammad Ivan Syaugy Muhammad Rakha Dinata Muthohharoh, Viera Dzakiyyah Nancy S. Lampus Napitupulu, Joshua Fernando Natalia, Velliana Nathania, Sarah Nurina Nindya Yuliani Arnis Niputu Evelyna Devi Ariana Novian Rezka Marthayudha Ong Kim Kui Oscar Jayanagara Oscar Jayanagara Oscar Jayanagara Patria, Danet Pauline H. P. Tan Pauline H.P. Tan Pramono, Rudy Puan Maharani Pudjiastuti, SB Diah Pujianto, Melvin Dhanius Purba, Stefanus Raditya Putrantika, Angky Purbo Ramadhona, Nova Rantedoping, Rama Reynaldi Reynaldi Richard Andre Sunarjo Rinto Rain Barry Samuel, Sylvia Sarah Kamilah Salam Sari, Liana Nila SB Diah Pudjiastuti Shandio Leo Vandianxo Shaquila Salsabil Shinta Karina Latuharhary Sitompul, Thomson Soetardjo, Mulyadi Sugita, Tamara Angelina Sunarjo, Richard Andre Sylvia Samuel Tamara Angelina Sugita Tampil Purba, John Tan, Pauline H. Pattyranie Tanaya, Maisie Adeline Tania Evita Salsabila Tatik Mariyanti Tatik Mariyanti, Tatik Tessa Handra Tharis Tiona Tharis Tiona Toreh, Christof Vandianxo, Shandio Leo Velliana Natalia Viera Dzakiyyah Muthohharoh Virsa Sari Widuri Walandha, Addo Arturo Wantah, Christoffel Widuri, Virsa Sari Yang, Hezekiah Andersen Yanner, Yanner Yohana Cahya Palupi Yohana F. Cahya Palupi Meilaini Yohana F. Cahya Palupi Meilani Yohana Meilani Yohana Meilani Palupi Yohana Meilani Palupi Yosse, Fernando Yuliana, Merryl Esther Zefanya Hisqia Gedalia Zefanya Hisqia Gedalia