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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Jurnal Buana Informatika Jurnal Edukasi dan Penelitian Informatika (JEPIN) JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik Sistemasi: Jurnal Sistem Informasi Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Prosiding Seminar Nasional Sains dan Teknologi Terapan JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik Journal of Local Government Issues JISKa (Jurnal Informatika Sunan Kalijaga) Journal of Information Systems and Informatics PERSPEKTIF Mobile and Forensics Jurnal Teknologi Dan Sistem Informasi Bisnis JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Automata Reswara: Jurnal Pengabdian Kepada Masyarakat TIN: TERAPAN INFORMATIKA NUSANTARA Lumbung Inovasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Riset dan Aplikasi Mahasiswa Informatika (JRAMI) Kawanua International Journal of Multicultural Studies Andalas International Journal of Socio-Humanities (AIJOSH) Jurnal Ilmiah Kampus Mengajar Journal of Vocational, Informatics and Computer Education Jurnal INFOTEL Journal of Geosciences and Applied Geology Journal of Civil Engineering and Vocational Education Al-Mizan : Jurnal Ekonomi Syariah Jurnal Ilmiah Insan Mulia Journal of Elementary Education Research Jurnal Geosaintek Indonesian State Law Review (ISLRev) SJIS E-Jurnal Akuntansi
Ahmad Luthfi
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Journal : Journal of Local Government Issues

 1 
Citizens' Intention to Use E-Government Services in Local Government by Integrating UTAUT, TPB, and TAM Model Afrizal, Dedy; Luthfi, Ahmad; Bin Wallang, Muslimin; Hildawati, Hildawati; Ekareesakul, Kittipan
Journal of Local Government Issues Vol. 7 No. 2 (2024): September
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/logos.v7i2.32437

Abstract

In contemporary society, the widespread adoption of information and communication technologies has become integral to meeting daily needs. E-Government leverages these technologies to deliver efficient and secure services to citizens, particularly at the local government level. However, existing literature lacks comprehensive exploration into citizen preferences for utilizing e-government services, especially those offered by local governments. Addressing this gap, this study investigates citizen intentions to use e-government, focusing on the application system provided by local governments. Our research framework integrates three established models (UTAUT, TAM, and TPB) and employs empirical validation through a structured questionnaire. Data collection involved 97 respondents from diverse cities/regencies. Rigorous reliability and validity assessments were conducted on the questionnaire, with analysis performed using structural equation modeling (SEM). The findings underscore the significant influence of citizens' attitudes toward e-government, shaped by factors such as effort expectancy, facilitating conditions, and perceived risk. Furthermore, a positive and significant relationship between attitude and Intention to use revealed. This research contributes to a deeper understanding of citizen behavior towards e-government services, offering insights crucial for enhancing service delivery and citizen engagement at the local level.
Co-Authors Abdul Aziz Achmad Yusuf Agung Firmansyah, Rico AHMAD FAISOL Ahmad Zamzami Ahmat Wakit Aini, Hana Nur Amali, Adityal Chisabul Amitama, Emilia Bunga Anggraini, Friska Aprilianti Nirmala S Apriyani, Mirna Ariwibisono, FX Ariyanto Ariyanto Bambang Sugiantoro Bin Wallang, Muslimin Dedy Afrizal Denny Vitasari Dewa, Chandra Kusuma Dhomas Hatta Fudholi diana, ros Didik Sudyana Dila Erlianti Dirgantoro, Revandho Vianuara Ekareesakul, Kittipan Eko Yuli Handoko Erinaldi, Erinaldi Fachrudin, Kurnia Arfiansyah Fadlullah, Shandy Yusril Fakhriansyah, Amru Rizal Fawzan, Ihsan fFaizal, Arif Fiasari, Sinta Nur Fitri Amaliyah Batubara Hafrida, Lis Halim, Muhammad Yusuf Hananfajri, Muhammad Hardika Dwi Hermawan Hasanah, Nur Uswatun Hijeriah, E. Maznah Hildawati Hildawati, Hildawati I Made Arie Widyasthana Wartana Putra Ibrahim Al khalil Ildrem Syafri Imam Riadi Indriasari, Ratna Irdina, Mutiara Kasnelly, Sri Khair, Otti Ilham Kholid Haryono Kurniawan, Andang Kusuma Dewa, Chandra Latif Syaipudin Lian Agustina Setiyaningsih Lionardo , Andries M. Said Marisa Permatasari, Marisa Maulana, Bagus Andrai Mawarni, Dinda Iga Meutia, Adinda Muhammad, Aldila Syariz Munawwaroh, Nasywa Zunaibatul Munjayyanah, Munjayyanah Mustikarini, Monika Grace Nilma, Nilma Nur Widiyasono, Nur Nurhalisa, Sabrina Nuril Anwar, Nuril Nurzabrina Anugrani Pakkaja, Ryan Alghazali Paputungan, Irving Vitra Poespitohadi, Wibisono Pratama, Syahrul Pravitasari, Norma Prayoga, Diki Priwibowo, Aqge Purnamasari, Rika Afriyanti Putra, I Made Arie Widyasthana Wartana Ramadani, Erika Ramadiniyati, Suci Raniasa Putra Rika Handayani Rike Nursafitri Rini, Belinda Septia Rizky Achmad Almayda Almayda Rosa, Nauviana Pita Salwa, Nikmatus Sari Atmini Shaleha, Annisa Amalia Sitti Hajerah Hasyim Sobri, Kgs M. Sopaheluwakan, Ardhasena Sri Widayati Sumarni Sumarni Suroningsih Suroningsih, Suroningsih susi susi Tuharea, Ibnu Rohan Widarta, Agung Eka Yosika, Diana Rosa Yudi prayudi Zainul’ID, Ahmad Bagus Zikri Wahyuzi Zubizaretta, Zaid Dzulkarnain