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Supply Chain Performance Measurement Using the Scor Model: a Case Study at PT. Perkebunan Nusantara IV Regional V Muhammad Ihsan; Maswadi, Maswadi; Imelda, Imelda
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 5 No. 03 (2026): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), March 2026
Publisher : Sean Institute

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Abstract

This study aims to measure the supply chain performance of PT. Perkebunan Nusantara IV Regional V located in Ngabang District, Landak Regency. The research was conducted purposively over one month with a population of 97 employees, all of whom were included as the sample (census sampling). Data were collected through observation, structured questionnaires, interviews, and documentation review. The analysis employed the Supply Chain Operations Reference (SCOR) model combined with the Analytical Hierarchy Process (AHP). The results indicate that the company’s supply chain performance falls into the excellent category, with a final score of 99.83. All five SCOR processes Plan, Source, Make, Deliver, and Return operate effectively and efficiently. Deliver and Return achieved the highest performance, while Plan and Make showed relatively lower scores, mainly due to challenges in yield prediction and production capacity adjustments. The findings also reveal that priority weights do not always correspond directly to performance outcomes. Overall, the company’s supply chain operates optimally, although improvements are still needed in planning and production aspects.
Co-Authors Adi Suyatno Adi Suyatno Adriyansyah, Muhammad Aisyiah, Nur Akbar, Wahris Tursadi Al-Ahmad, Qodrat Nasho Ihul Ibad Anaji, M Farhan Ani Muani Ani Muani Anita Suharyani ari krisnohadi Artono Artono, Artono Aswat, Jumaratul Ayu Rahmita Ayuni, Ayuni Daniel Daniel Dewi Kurniati Didik Didik Dwi Prasetiyo Dwi Prasetyo Dwi Raharjo Dwi Zulfita Enggli, Pradina Engki, Engki Erlinda Yurisinthae Eva Dolorosa Eva Dolorosa Febriansyah Febriansyah Gunardi Dwi Sulistyanto Hapzi Ali Hendi, Hendrikus Hidaya, Baihi Datul Hiromitsu, Kuno Josua Parulian Hutajulu Juliyanto, Leo Jumbri, Jumbri Karina Karina Kartika, Anna Silviyana komariyati komariyati Kurniati, Dewi Kurniati Kusairi, Yudi Kusumawati, Ely Marini Liguari, Boni Pasianus Liw, Sohibul Marcela, Sintia Mardian - Marisi Aritonang Marisi Aritonang Marjoni, Stepanus Martha Sari Maulidi Maulidi Meita Puspa Dewi Muhammad Ihsan Mustaqim Mustaqim, Mustaqim Naffisa, Annisa Nelyanti, Oktavia Nerium, Rinda Sherin Ningsih, Febi Purwanti Novira Kusirini Novira Kusrini Nurliza Nurliza Oktavio Gunawan Pamela, Pamela Pangaraya, Hilarius Renaldy Parulian Hutajulu, Josua Parulian, Joshua Petrus Apridilianus Prasetyo, Hanang Prasetyo, Marcelino Andi Prawira, Erik Bayu Purhiza, Andreas Tedi Purwanto, Deden Putera, Geger Nusantara Rahimin - Rahimin Rakhmad Hidayat Ramadhan, Ayat Adi Putra Reynaldo Alka Pratama Rian, Fazliandri Agus Rindang, Kurnianto rini hazriani Rivaldo, Febrianto Rokhman Permadi Safitri Amanati Sahat Irawan Manik Sauharyani, Anita Setiawan, Tobias Riyadi Shenny Oktoriana Shinwani Shinwani Simorangkir, Kevin Andre Sukoco, M Altaf Syarif sundi, sundi Syarif Muhammad Faqih Levi Ulfika, Ulfika Veronika, Carla Vina Yuniarti Wahyu Wahyu Wanti Fitrianti Wicaksono, Mochamad Setyo Winarti, Lili Winasih, Wahyu Rahma Yurisintae, Erlinda Yustanto, Erik