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Deddy Mulyana
Universitas Padjadjaran
Religion Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Transportation Other

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Journal : Jurnal Psikologi

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THE ROLE OF MENTAL WORKLOAD, ORGANIZATIONAL COMMITMENT, COMPETENCE, KNOWLEDGE SHARING, AND WORK ENGAGEMENT ON CIVIL SERVANTS’ PERFORMANCE Hidayat, Veny; Mulyana, Deddy; Sumin, Sumin; Setiawati, Farida Agus; Ayriza, Yulia
Jurnal Psikologi Vol 22, No 2 (2023): October 2023
Publisher : Faculty of Psychology, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jp.22.2.177-196

Abstract

The combination of high job demands and low resources increases stress among employees, therefore organizations must ensure an appropriate workload. High job demands can be alleviated by maximizing job resources by recruiting competent, emotionally committed employees who are willing to share knowledge within the organization. This current study aims to examine the direct effects and the mediating role of work engagement on employee performance. The variables in this study were assessed through the utilization of adapted instruments, namely the Three Component Model (TCM) questionnaire for employee commitment, competencies adapted from occupational expertise and self-competence instruments, the UTRECHT Work Engagement Scale (UWES) questionnaire for work engagement, NASA TLX for mental workload, and Performance Instrument for employee performance. We conducted a cross-sectional study involving civil servants (ASN) in Tasikmalaya with a total of 243 respondents (Male = 51.4%, Female = 48.6%). Descriptive data analysis was conducted using Stata/MP 17.0, while hypothesis testing employed Structural Equation Modeling Partial Least Squares (SEMPLS). The findings indicate that most research hypotheses are accepted,particularly the influence of competence and commitment on work engagement, which validates previous research findings. Only commitment and mental workload do not have direct effects on performance. These findings serve as a reference for Human Resource Management (HRM) practitioners to develop human resources through training and development initiatives,thereby enhancing work engagement and subsequently improving employee performance productivity.
Co-Authors Ahmad Zuhdi Firdaus Amalia Djuwita Andang Iskandar Andang Iskandar, Andang Andi Subhan Amir Anjelia, Lydia Okva Arifi Arifi Asep Suryana Astri Wulandari Atie Rachmiatie Atwar Bajari Benazir Bona Pratamawaty Bertha Sri Eko Cece Sobarna Dadang Rahmat Hidayat Dadang Sugiana Damayanti, Ninis Agustini Devie Rahmawati Devie Rahmawati Diah Fatma Sjoraida Dian Wardiana Sjuchro dicky yusuf budiman kusmayadi Dwi Budi Santoso Edwin Rizal Eeng Ahman, Eeng Efi Fadilah Eni Maryani Fakhri Zakaria Farida Agus Setiawati Fiona Verity Giri Lumakto Gita Anita Hanny Hafiar Harningsih, Harningsih Henny Sri Mulyani Rohayati Hermito Gidion Hidayat, Veny Ilham Gemiharto Ira Mirawati Janah Sojanah, Janah Jenny Ratna Suminar Jenny Ratna Suminar K. Y.S. Putri Kadri Kadri Kadri Kadri Kamil, Dinda Nur Griya Kurniansyah, Rafli Akram Leviane Jackelin Lotulung Linda Zakiah Maimon Herawati Mila Viendyasari Musa, Hussein Gibreel Navarro, Charles Julian Santos Nia Kurniati Nindi Aristi Ninis Agustini Damayani Normansyah Nuraini, Fira Pujia Nuraini, Nanan Pandan Yudhapramesti Pawit M. Yusuf, Pawit M. Purwanti Hadisiwi Rayni Delya Hafni Rudy Harjanto S. Bekti Istiyanto Santi Susanti Santi Susanti, Santi Sarah Aisha Shaharoun, Awaluddin Siregar, Rachmi Kurnia Siti Karlinah Sri Seti Indriani Sumin, Sumin Susanne Dida Susie Perbawasari Tedjakumala, Ingrid Tendy Y. Ramadin Tine Silvana Rachmawati Tine Silvana Rachmawati Ujang Asmara Utamidewi, Wahyu Utamidewi, Wahyu Ute Lies Siti Khadijah Wiratri Anindhita Wiratri Anindhita Yaputra, Albert Yudhawirawan, Radhi Abimanyu Yulia Ayriza Yuyu Yohana Risagarniwa