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Priyanto Priyanto
Universitas Ngudi Waluyo
Humanities Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Proactive and Participatory Governance Model for Effective Traffic Asset Management of the Ponorogo Transportation Agency M. Rama Kukuh Prayoga; Fedianty Augustinah; Priyanto Priyanto
International Journal of Social Science and Humanity Vol. 3 No. 1 (2026): March: International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v3i1.530

Abstract

This study examines the effectiveness of public service management in Ponorogo Regency's transport sector, focusing on the performance gap between traffic asset conditions (signs, traffic lights) and formal maintenance policies. This gap indicates a non-proactive maintenance cycle, exacerbated by limited resources and low organisational responsiveness to public complaints. Employing a qualitative case study grounded in a synthesis of Edwards III's Policy Implementation Theory and the New Public Service (NPS) perspective, the core findings confirm that frontline officials' low proactive disposition mediates policy implementation failure. Instead of proactive responsiveness (anticipating minor damage), officials often exhibit passive responsiveness (acting only after major incidents or reports), leading to a critical breakdown in which administrative procedures are completed but the public outcome remains poor. The novelty of this research lies in proposing a Proactive and Participatory Governance Model. This model necessitates the institutionalisation of Public Involvement (Participation) to enhance transparency and shift asset performance evaluation from output-oriented to outcome-oriented. The study concludes that the optimal model for the Ponorogo Transportation Department is the synergy between agile asset management and NPS principles (proactive and participatory) to enhance public service effectiveness.
Co-Authors Abeda Muhammad Iqbal Achmad Fauzi Kamal Adimas Maditra Permana Adriyanto, Agus Ainun Jariyah Albab Albab Brotati Chakraborty Bulan Purnama Sari Cesaltina Bui Pereira Dahlia, Debie - Dewi Irawaty Drajat Suhartono Elfrida Ratnawati Fedianty Augustinah Ferriswara, Dian Galuh Ajeng Ayuningtiyas Hasim Asyari Idia Indar Anggraeni Idia Indar Anggraeni Indra Ruswadi Kartika P, Seri Nenni Luknis Sabri M. Rama Kukuh Prayoga Md. Safaet Hossain Mia Kusmiati Moh. Ali Imron Muhammad Imron Rosyidi Muhammad Nasih Choirur Rozaq Murti, Niken Wulan Hasthi Nanda Putri Kandita Nengsih Yulianingsih Pui, Manuela Monalisa Lindalva Pujo Widodo Puspa Ayu Widhi Pangestu Rino Andreas Rodi Hartawan Sakbani Sakbani Sally Yustinawati Suryatna Saptawati Bardosono Sarwari Sarwari Sedarmayanti Sedarmayanti Sri Kamariyah Syahlan Yuanriza Ulul Albab Vincentius Andhi Purnama Yuliana Anggun Pertiwi