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Hamzah, Wardiah
Fakultas Kesehatan Masyarakat Universitas Muslim Indonesia
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Pengaruh Komitmen Organisasi dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) pada Pegawai Puskesmas Pasimarannu Kabupaten Kepulauan Selayar : The Effect of Organizational Commitment and Job Satisfaction on Organizational Citizenship Behavior (OCB) in Pasimarannu Health Center Employees, Selayar Islands Regency Salam, Dewi Syafia; Haeruddin, Haeruddin; Hamzah, Wardiah
Journal of Aafiyah Health Research (JAHR) Vol. 6 No. 1 (2025): JANUARY-JUNE
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v6i1.1944

Abstract

Abstrak Latar Belakang: Kekurangan tenaga kerja karena kurangnya komitmen organisasi dan ketidakpuasan tenaga kerja menyebabkan tenaga kesehatan tidak hanya melakukan tuntutan tugas yang terkandung dalam tugas pokoknya atau biasa disebut in-role, namun pegawai disarankan memiliki inisiatif untuk melakukan pekerjaan tambahan diluar tuntutan tugasnya atau biasa disebut extra role. Perilaku extra role dalam organisasi tersebut biasa dikenal dengan istilah Organizational Citizenship Behavior (OCB). Tujuan: Mengetahui Pengaruh Komitmen organisasi dan kepuasan kerja terhadap Organizational Citizenship Behavior (OCB) pada Pegawai Puskesmas Pasimarannu Kabupaten Kepulauan Selayar. Metode: Penelitian kuantitatif dengan pendekatan cross sectional study. Jumlah sampel sebanyak 128. Metode pengumpulan data dengan menggunakan kuesioner.  Analisis data menggunakan analisis univariat dan bivariat. Hasil: sebagian besar  responden berusia  antara 21 hingga 30 tahun (54.69%), berjenis kelamin perempuan (85.16%), masa kerja > 5 tahun (50.78%), tingkat pendidikan D3 (69.53%), status pegawai kontrak (62.5%), bekerja di unit kerja tenaga paramedis (82.03%). Hasil analisis bivariat menunjukkan terdapat pengaruh antara komitmen organisasi dan Organizational Citizenship Behavior (OCB) (p= 0.024), terdapat pengaruh antara kepuasan kerjadan Organizational Citizenship Behavior (OCB) (p=0.010), serta terdapat pengaruh   komitmen organisasi dan kepuasan kerja terhadap Organizational Citizenship Behavior (OCB) (p=0.002).     Kesimpulan: Terdapat pengaruh komitmen organisasi dan kepuasan kerja terdahap  Organizational Citizenship Behavior pada pegawai puskesmas pasimarannu.    Abstract Background: The lack of manpower due to lack of organizational commitment and worker dissatisfaction causes health workers to not only carry out the demands of the tasks contained in their main duties or commonly called in-role, but employees are advised to have the initiative to do additional work outside the requirements called or commonly called extra role. Extra role behavior in the organization is commonly known as Organizational Citizenship Behavior (OCB). This study aims to determine the influence of organizational commitment and job satisfaction on Organizational Citizenship Behavior (OCB) of Pasimarannu Health Center employees, Selayar Islands Regency. Objective: Knowing the Influence of Organizational Commitment and Job Satisfaction on Organizational Citizenship Behavior (OCB) on Employees of Pasimarannu Health Center, Selayar Islands Regency. Method: This type of research is quantitative with a cross-sectional study approach. The number of samples is 128. Data collection using a questionnaire. Data analysis using univariate and bivariate analysis. Results: that most respondents were aged between 21 and 30 years (54.69%), female (85.16%), work period > 5 years (50.78%), D3 education level (69.53%), contract employee status (62.5%), working in a paramedic work unit (82.03%). The results of the bivariate analysis showed that there was an influence between organizational commitment and Organizational Citizenship Behavior (OCB) (p = 0.024), there was an influence between job satisfaction and Organizational Citizenship Behavior (OCB) (p = 0.010), and there was an influence of organizational commitment and job satisfaction on Organizational Citizenship Behavior (OCB) (p = 0.002). Conclusion: There is an influence of organizational commitment and job satisfaction on Organizational Citizenship Behavior on employees of the Pasimarannu Health Center.
Analisa Karakteristik Pasien Rawat Inap Penyakit Dalam dengan Kecepatan dan Penampilan MPPD di RS Ibnu Sina Makassar: Analysis of Characteristics of Internal Medicine Inpatients with MPPD Speed and Appearance at Ibnu Sina Hospital Makassar Irwan, Andi Ayesha Ananda; Alwi, Muhammad Khidri; Rusydi, Arni Rizqiani; S. , Ikhram Hardi; Hamzah, Wardiah; Nurlinda, Andi
Journal of Aafiyah Health Research (JAHR) Vol. 6 No. 1 (2025): JANUARY-JUNE
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v6i1.1984

Abstract

ABSTRAK Latar Belakang: Peningkatan kualitas  pelayanan  kesehatan  dapat  dilakukan  dari  berbagai  aspek  pelayanan seperti  peningkatan  kualitas  fasilitas  kesehatan,  peningkatan kualitas  profesionalisme  sumber  daya manusia  dan  peningkatan  kualitas  manajemen  rumah  sakit.  Pelayanan yang  berkualitas  harus  dijaga dengan  melakukan  pengukuran  secara  berkala  agar  diketahui  kelemahan  dan  kekurangan  dari  jasa pelayanan  yang  diberikan,  dan  dibuat  tindak  lanjut  sesuai  prioritas  permasalahannya. Tujuan: Untuk menganalisis karakteristik pasien rawat inap terhadap pelayanan mahasiswa profesi pendidikan dokter (MPPD) di bagian Ilmu Penyakit Dalam Rumah Sakit Ibnu Sina Makassar. Metode: Jenis penelitian ini adalah deskriptif kuantitatif dengan desain penelitian cross sectional. Data dikumpulkan dari 214 responden melalui kuesioner. Penelitian ini dilakukan di Rumah Sakit Ibnu Sina Makassar pada bulan Januari 2025. Hasil: Mayoritas pasien merasa pelayanan sesuai terhadap kecepatan dan penampilan pelayanan MPPD. Kecepatan pelayanan dinilai memadai dengan 66,4% pasien merasa sesuai terhadap pemeriksaan yang cepat. Meskipun penampilan mendapatkan tingkat pelayanan yang lebih rendah dibanding aspek lain, keseluruhan tingkat pelayanan ini mencapai 68,9%. Kesimpulan: Penelitian menunjukkan bahwa pelayanan MPPD berupa kecepatan dan penampilan dinilai sudah sesuai dengan pelayanan yang diinginkan oleh pasien. Penelitian ini memberikan masukan penting bagi peningkatan kualitas layanan MPPD, terutama pada aspek pelayanan cepat dan komunikasi. ABSTRACT Background: Improving the quality of health services can be done from various aspects of services such as improving the quality of health facilities, improving the quality of human resource professionalism and improving the quality of hospital management. Quality services must be maintained by conducting regular measurements to identify weaknesses and deficiencies in the services provided, and follow-up actions are made according to the priority of the problem. Objective: To analyze the characteristics of inpatients in relation to the services of professional medical education students (MPPD) in the Internal Medicine Department of Ibnu Sina Hospital, Makassar. Method: This type of research is quantitative descriptive with a cross-sectional research design. Data were collected from 214 respondents through a questionnaire. This study was conducted at Ibnu Sina Hospital Makassar in January 2025. Results: The majority of patients felt that the service was appropriate to the speed and appearance of MPPD services. The speed of service was considered adequate with 66.4% of patients feeling appropriate to the fast examination. Although appearance received a lower level of service than other aspects, the overall level of service reached 68.9%. Conclusion: The study shows that MPPD services in the form of speed and appearance are considered to be in accordance with the services desired by patients. This study provides important input for improving the quality of MPPD services, especially in the aspects of fast service and communication.
Implementasi Manajemen Sumber Daya Manusia di RSI PKU Muhammadiyah Maluku Utara: Implementation of Human Resource Management at RSI PKU Muhammadiyah North Maluku Taslim, Ali Akbar; Alwi, Muhammad Khidri; Rusydi, Arni Rizqiani; Yusriani, Yusriani; Muchlis, Nurmiati; Hamzah, Wardiah
Journal of Aafiyah Health Research (JAHR) Vol. 6 No. 2 (2025): JULY-DECEMBER
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v6i2.2094

Abstract

ABSTRAK Latar Belakang: Manajemen sumber daya manusia (SDM) merupakan elemen penting dalam mendukung mutu pelayanan di rumah sakit. Implementasi manajemen SDM yang optimal meliputi fungsi perencanaan, rekrutmen, pemberian kompensasi, dan penilaian kinerja. Tujuan: Untuk menganalisis implementasi manajemen sumber daya manusia di RSI PKU Muhammadiyah Maluku Utara. Metode: Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Informan kunci dalam penelitian ini adalah Kepala SDM, Kepala Pelayanan Medis, dan Kepala Keperawatan. Informan biasa terdiri dari dokter, perawat, bidan, serta staf administrasi yang mengalami langsung pelaksanaan manajemen SDM. Data dikumpulkan melalui wawancara mendalam dan dianalisis secara tematik. Hasil: Perencanaan SDM telah dilakukan secara partisipatif dan berbasis kebutuhan unit, meskipun masih terkendala oleh keterbatasan anggaran dan distribusi tenaga kerja yang belum merata. Rekrutmen dilaksanakan berdasarkan analisis kebutuhan, namun beberapa posisi masih diisi oleh tenaga yang tidak sesuai bidangnya. Kompensasi belum sepenuhnya mencerminkan beban kerja dan peran ganda pegawai, terutama pada tenaga kontrak dan non-PNS. Penilaian kinerja belum terstruktur secara sistematis dan belum dikaitkan langsung dengan promosi, pelatihan, atau insentif. Kesimpulan: Implementasi manajemen SDM di RSI PKU Muhammadiyah Maluku Utara sudah berjalan, namun belum optimal. Diperlukan penguatan sistem perencanaan, rekrutmen berbasis kompetensi, pemberian kompensasi yang adil, serta penilaian kinerja yang terukur dan terintegrasi. ABSTRACT Background: Human resource management (HRM) is an important element in supporting the quality of service in hospitals. Optimal implementation of HR management includes planning, recruitment, compensation, and performance appraisal functions. Objective: To analyze the implementation of human resource management at RSI PKU Muhammadiyah North Maluku. Method: This research uses a qualitative approach with a case study method. The key informants in this study were the Head of HR, Head of Medical Services, and Head of Nursing. Ordinary informants consisted of doctors, nurses, midwives, and administrative staff who directly experienced the implementation of HR management. Data were collected through in-depth interviews and analyzed thematically. Results: HR planning has been carried out in a participatory manner and based on unit needs, although it is still constrained by budget limitations and uneven distribution of labor. Recruitment is carried out based on needs analysis, but some positions are still filled by personnel who are not in accordance with their fields. Compensation does not fully reflect the workload and multiple roles of employees, especially for contract and non-civil servants. Performance appraisals have not been systematically structured and have not been directly linked to promotions, training or incentives. Conclusion: The implementation of HR management at RSI PKU Muhammadiyah North Maluku has been running, but not yet optimal. It is necessary to strengthen the planning system, competency-based recruitment, fair compensation, and measurable and integrated performance appraisal.
Hubungan Penggunaan Gadget Dengan Pertumbuhan Dan Perkembangan Anak Balita Di Kelurahan Buntu Datu Palopo Muthi’ah Sahra Fadillah Patangke; Andi Nurlinda; Wardiah Hamzah
Window of Public Health Journal Vol. 6 No. 4 (2025)
Publisher : Pusat Kajian dan Pengelolaan Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/s4dcgb81

Abstract

A gadget is a term derived from English, meaning a small electronic device with a specific function. In Indonesian, a gadget is called "acang". Growth is the increase in physical size and structure of part or all of the body so that it can be measured in units of length and weight. Development is the increase in more complex body abilities, such as fine and gross motor skills, speech and language, socialization, and independence. This study aims to determine the relationship between gadget use and the growth and development of toddlers in Buntu Datu Village, Palopo City. The type of research used is an observational analytic with a cross-sectional study approach. The sample was 160 toddlers aged 12-60 months. The instrument used was a pre-screening development questionnaire. The results showed that 100% of toddlers used gadgets. There was a relationship between development (p = 0.037) and growth (p = 0.018) with gadget use in Buntu Datu Village, Palopo City. This study concludes that gadget use is the most influential variable on the growth and development of toddlers in Buntu Datu Village, Palopo City. It is recommended that gadgets be limited so that children's growth and development remain normal.
HUBUNGAN KOMITMEN ORGANISASI DAN OTONOMI PEKERJAAN MELALUI KUALITAS KARYAWAN DENGAN KINERJA KARYAWAN DI RSUD SYEKH YUSUF GOWA Fitriyanti, Pipit; Masriadi, Masriadi; Hamzah, Wardiah
Ensiklopedia of Journal Vol 7, No 4 (2025): Vol. 7 No. 4 Edisi 3 Juli 2025
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v7i4.3348

Abstract

Abstract: The purpose of this study is to analyze the relationship between Organizational Commitment and Job Autonomy through Employee Quality and Employee Performance at Syekh Yusuf Regional General Hospital, Gowa. This study used an analytical observational design with a cross-sectional study. The study was conducted at Syekh Yusuf Regional General Hospital, Gowa Regency, in 2025. The population and sample size were 210 individuals using total sampling. Data analysis was performed using SPSS, and the collected data were analyzed using Partial Least Squares (PLS). The results of the study showed that Continuance (p 0.058), Independence (p 0.038), Discretion (p 0.000) had a positive influence on employee quality. On the other hand, Affective (p 0.058), Normative (p 0.118), and freedom (p 0.871) did not have a positive influence on employee quality at Syekh Yusuf Gowa Regional Hospital in 2025. The results also showed that Affective (p 0.000), Normative (p 0.045), Freedom (p 0.000), and discretion (p 0.000) had a positive influence on employee performance. On the other hand, Continuance (p 0.592), Independence (p 0.870) did not have a positive influence on employee performance. Furthermore, the research results also show that Affective (p 0.000), Continuance (p 0.000), Normative (p 0.000), Freedom (p 0.000), Independence (p 0.000), and Discretion (p 0.000) have a positive influence on employee performance through employee quality. Not all organizational commitment and job autonomy contribute to employee quality and performance. It is recommended that hospitals design strategies to improve employee quality and performance through a more effective organizational behavior approach.Keywords: Organizational Commitment, Job Autonomy, Employee Quality and Performance
Pengaruh Self Care Management Terhadap Kualitas Hidup Lansia dengan Hipertensi yang Mengikuti Prolanis di Puskesmas Moncongloe Kabupaten Maros : The Effect of Self Care Management on the Quality of Life of Elderly with Hypertension who Follow Prolanis at Moncongloe Health Center, Maros Regency H. , Reny Amalia; Yusriani, Yusriani; Hamzah, Wardiah
Journal of Aafiyah Health Research (JAHR) Vol. 6 No. 2 (2025): JULY-DECEMBER
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v6i2.2100

Abstract

ABSTRAK Latar Belakang: Hipertensi merupakan salah satu penyakit kronis yang paling banyak dialami oleh lansia dan dapat berdampak pada penurunan kualitas hidup. Penanganan hipertensi pada lansia tidak hanya berfokus pada pengobatan, tetapi juga memerlukan keterlibatan aktif lansia dalam hal self care management dan pengendalian stres. Tujuan: Untuk mengetahui pengaruh self care management terhadap kualitas hidup lansia dengan hipertensi yang mengikuti Prolanis di Puskesmas Moncongloe Kabupaten Maros. Metode: Penelitian ini merupakan penelitian kuantitatif dengan pendekatan cross-sectional. Sampel terdiri dari 45 lansia hipertensi serta diambil menggunakan teknik random sampling. Hasil: Hasil penelitian menunjukkan bahwa self care management berpengaruh secara signifikan terhadap kualitas hidup lansia yang mengikuti prolanis (p-value = 0.002). Kesimpulan: Kegiatan prolanis bagi lansia memiliki dampak positif terhadap peningkatan self care management serta pengendalian stres bagi lansia dengan hipertensi sehingga dapat meningkatkan kualitas hidup mereka. Disarankan agar tenaga kesehatan lebih aktif dalam memberikan edukasi terkait self care management serta melakukan skrining dan manajemen stres secara rutin terhadap lansia dengan hipertensi.   ABSTRACT Background: Hypertension is one of the most prevalent chronic conditions affecting the elderly and is strongly associated with a decline in quality of life. Effective management extends beyond pharmacological treatment and requires active patient involvement through self-care practices and stress regulation. Objective: This study aimed to determine the effect of self-care management on the quality of life of elderly people with hypertension who participated in Prolanis at the Moncongloe Community Health Center, Maros Regency. Method: A quantitative, cross-sectional research design was employed. The study involved 45 elderly participants diagnosed with hypertension selected using random sampling techniques. Results: The findings revealed that self-care management had a statistically significant effect on quality of life among both Prolanis participants (p value= 0.002). Conclusion: In conclusion, participation in the Prolanis program contributes positively to improved self-care behaviors and stress management among elderly individuals with hypertension, thereby enhancing their quality of life. These findings underscore the importance of integrating health education, regular stress screening, and tailored self-care support into community-based chronic disease programs.
Gambaran Program Pemberian Makanan Tambahan (Pmt) Pada Balita Gizi Kurang Dengan Pendekatan Input-Proses-Output Di Wilayah Kerja Puskesmas Tamalanrea Jaya Kota Makassar Nur Azizah Fadilah Tunizah; Nurmiati Muchlis; Wardiah Hamzah
Window of Public Health Journal Vol. 6 No. 4 (2025)
Publisher : Pusat Kajian dan Pengelolaan Jurnal FKM UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/2p460w38

Abstract

Supplementary Feeding (PMT) is an intervention program implemented by the government in the toddler age group, which is intended as additional intake besides daily staple foods to overcome the problem of malnutrition. This study aimed to determine the effectiveness of the supplementary feeding (PMT) program for malnourished toddlers with an input-process-output approach at the Tamalanrea Jaya Community Health Center. The type of research used was quantitative descriptive. Hypothesis testing was carried out using the Chi-Square test. The instrument used was a questionnaire. The research sample was 50 people. The results of the study showed a relationship between human resources and the effectiveness of the PMT program (ρ = 0.000), there was a relationship between facilities and infrastructure and the effectiveness of the PMT program (ρ = 0.002), there was a relationship between program implementation and the effectiveness of the PMT program (ρ = 0.023) and there was a relationship between program achievements and the effectiveness of the PMT program (ρ = 0.001). These findings suggest that future research should focus on these areas to enhance the PMT program's effectiveness further. It is hoped that future researchers can analyze the effectiveness of the supplementary feeding program for toddlers in more depth.
Evaluasi Program Desa Peduli TBC Mandiri di Kota Ambon Provinsi Maluku Rumata, Samsila Mona; Yusriani, Yusriani; Hamzah, Wardiah
Indonesian Research Journal on Education Vol. 5 No. 1 (2025): Irje 2025
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/irje.v5i1.2141

Abstract

Membangun kebahagian diri perlu dilakukan dalam rangka menanggulangi perilaku menyakiti diri sendiri. Hal ini mengingat kebahagiaan merupakan tujuan yang ingin dicapai dalam kehidupan semua orang. Berbagai cara dan usaha dilakukan manusia untuk memperoleh kebahagiaan hidup Oleh sebab itu tujuan penelitian ini adalah self happines sebagai media menanggulangi self harm di kalangan mahasiswa. Jenis penilitian adalah kualitatif dengan pendekatan studi kasus, sedangkan subjek penelitian ini sebanyak 5 mahasiswa FTIK IAIN Palangka Raya. Teknik pengumpulan data menggunakan observasi, wawancara secara mendalam dan dokumentasi serta teknik pengabsahan data menggunakan triangulasi sumber. Hasil penelitian ini menunjukkan bahwa self happines dapat menganggulangi self harm di kalangan mahasiswa sebesar 84,55% termasuk kategori efektif, hal ini dikarenakan dengan membangun ekspektasi positif, afirmasi diri, emosi yang positif dan penyesuaian diri dapat menanggulangi self harm.
Analisis Rujukan Penyakit Non Spesialistik Ke Fasilitas Kesehatan Tingkat Lanjut Pada Puskesmas di Kabupaten Polewali Mandar: Analysis of Referrals for Non-Specialized Diseases to Advanced Health Facilities at Community Health Centers in Polewali Mandar Regency Sarina, Nitha; Amelia, Andi Rizki; Hamzah, Wardiah
Journal of Aafiyah Health Research (JAHR) Vol. 4 No. 2 (2023): JULY-DECEMBER
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v4i2.1557

Abstract

Abstrak Pelayanan rujukan kesehatan dilaksanakan berdasarkan kompetensi fasilitas kesehatan, namun masih ada kasus rujukaan penyakit non spesialistik ke fasilitas kesehatan tingkat lanjut pada Puskesmas di Kabupaten Polewali Mandar. Penelitian ini bertujuan untuk menganalisis rujukan penyakit non spesialistik ke fasilitas kesehatan tingkat lanjut pada Puskesmas di Kabupaten Polewali Mandar. Penelitian ini menggunakan pendekatan kualitatif dengan jumlah 11 informan. Validitas data dengan metode triangulasi sumber. Hasil penelitian menunjukkan faktor pemahaman Dokter tentang gatekeeper sesuai standar kompetensinya, faktor standar operasional prosedur rujukan tersedia di semua Puskesmas, faktor ketersediaan tenaga kesehatan sudah cukup dab sesuai latar belakang pendidikan profesi, sarana dan prasarana yang belum lengkap, faktor ketersediaan obat di Puskesmas yang masih kurang, dan faktor permintaan pasien untuk dirujuk yang masih ada namun Dokter tidak memberikan rujukan. Kesimpulan dari penelitian bahwa faktor pemahaman Dokter tentang gatekeeper, standar operasional prosedur sebagai pedoman rujukan, ketersediaan tenaga kesehatan Puskesmas, permintaan pasien untuk dirujuk tanpa indikasi rujukan, bukan penyebab rujukan penyakit non spesialistik ke fasilitas kesehatan tingkat lanjut. Sedangkan faktor ketersediaan sarana dan prasarana di Puskesmas, dan ketersediaan obat di Puskesmas menjadi faktor penyebab rujukan penyakit non spesialistik ke fasilitas kesehatan tingkat lanjut dari Puskesmas di Kabupaten Polewali Mandar. Sehingga disarankan bagi pihak Puskesmas untuk memberikan sosialisasi mengenai sistem rujukan berjenjang, dan disarankan pemerintah dan Puskesmas bersinergis untuk melengkapi sarana dan prasarana serta obat di Puskesmas. Abstract Health services are carried out based on the competency of health facilities, however there are still cases of referral of non-specialist diseases to advanced health facilities at the Community Health Center in Polewali Mandar Regency. This study aims to analyze referrals for non-specialist diseases to advanced health facilities at the Community Health Center in Polewali Mandar Regency. This research used a qualitative approach with 11 informants. Data validity using source triangulation method. The results of the research show that doctors' understanding of gatekeepers is in accordance with their competency standards, standard reference operational procedures are available in all health centers, the availability of health workers is sufficient and according to their professional educational background, facilities and infrastructure are incomplete, and the availability of medicines in health centers is still lacking. , and the patient's request for referral which still exists but the doctor does not provide a reference. The conclusion from the research is that the doctor's understanding of gatekeepers, standard operational procedures as referral guidelines, availability of health workers at the Community Health Center, patient requests for referral without indication of reference, are not the cause of disease referral. non-specialist to further level health facilities. Meanwhile, the availability of facilities and infrastructure at the Puskesmas and the availability of medicines at the Puskesmas are factors that cause referrals for non-specialist diseases to advanced health facilities from the Puskesmas in Polewali Mandar Regency. So it is recommended for the Community Health Center to provide outreach regarding the tiered referral system, and it is recommended that the government and the Community Health Center synergize to complete the facilities and infrastructure as well as medicines at the Community Health Center.
Pengaruh Dukungan Organisasi Terhadap Kepuasan Kerja pada Perawat di RSUD Haji Makassar dengan Beban Kerja Sebagai Variabel Intervening: The Effect of Organizational Support on Job Satisfaction in Nurses at the Makassar Hajj Hospital with Workload as an Intervening Variable Handayani, Sri Ayu; Yusriani, Yusriani; Hamzah, Wardiah
Journal of Aafiyah Health Research (JAHR) Vol. 5 No. 2 (2024): JULY-DECEMBER
Publisher : Postgraduate Program in Public Health, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52103/jahr.v5i2.1669

Abstract

ABSTRAK Latar Belakang: Pelayanan keperawatan merupakan bagian yang tak terpisahkan dari pelayanan kesehatan di rumah sakit. Tenaga keperawatan bertanggung jawab memberikan pelayanan keperawatan yang optimal dalam meningkatkan dan mempertahankan mutu pelayanan keperawatan yang diberikan selama 24 jam secara berkesinambungan. Perawat dalam menjalankan tugasnya menghadapi berbagai masalah kesehatan yang dialami oleh pasien dan keluarganya sehingga perawat memiliki beban kerja yang cukup tinggi. Beban kerja yang diterima oleh perawat merupakan salah satu faktor dalam menciptakan kepuasan kerja pegawai guna mengaktualisasikan diri. Tujuan: Penelitian ini bertujuan untuk mengetahui pengaruh dukungan organisasi terhadap beban kerja, pengaruh dukungan organisasi terhadap kepuasan kerja, pengaruh beban kerja terhadap kepuasan kerja, dan pengaruh dukungan organisasi terhadap kepuasan kerja melalui beban kerja. Metode: Data diperoleh dengan membagikan kuesioner terkait dukungan organisasi, lingkungan kerja, beban kerja dan kepuasan kerja kepada 160 perawat di RSUD Haji Makassar. Teknik sampling yang digunakan pada penelitian kuantitatif ini ialah simple random sampling. Teknik analisis data dalam penelitian ini menggunakan analisis path dengan Structural Equation Modeling-Partial Least Square (SEM-PLS) menggunakan aplikasi SmartPLS. Hasil: Menunjukkan bahwa dukungan organisasi berpengaruh terhadap beban kerja (0,000<0,05), dukungan organisasi berpengaruh terhadap kepuasan kerja (0,001<0,05), beban kerja berpengaruh terhadap kepuasan kerja (0,000<0,05), dukungan organisasi berpengaruh terhadap kepuasan kerja melalui beban kerja (0,000<0,05). ABSTRACT Background: Nursing services are an inseparable part of health services in hospitals. Nursing staff are responsible for providing optimal nursing services in improving and maintaining the quality of nursing services provided 24 hours a day on an ongoing basis. In carrying out their duties, nurses face various health problems experienced by patients and their families so that nurses experience quite a high workload. The workload received by nurses is one of the factors in creating employee job satisfaction in order to actualize themselves. Objective: This research aims to determine the influence of organizational support on workload, the influence of organizational support on job satisfaction, the influence of workload on job satisfaction, the influence of organizational support on job satisfaction through workload. Method: Data was obtained by distributing questionnaires related to organizational support, work environment, workload and job satisfaction to 160 nurses at RSUD Haji Makassar. The sampling technique used in this quantitative research is simple random sampling. The data analysis technique in this research uses path analysis with Structural Equation Modeling-Partial Least Square (SEM-PLS) using the SmartPLS application. Results: Show that organizational support influences workload (0.000<0.05), organizational support influences job satisfaction (0.001< 0.05), workload influences job satisfaction (0.000<0.05), organizational support influences job satisfaction through workload (0.000<0.05).
Co-Authors A. Rizki Amelia A. Rizki Amelia AP Abd. Gafur Abdul Gafur Abdul Muhdi Ardiansar AK Ahri, Reza Aril Aisyah Ayu Lestari Alfina Baharuddin Alfriana, A. Titien Alwi, Muhammad Khidri Amelia, Andi Rizki Andi Asrina Andi Husnul Khatima Andi Multazam Andi Nur Azizah Andi Nurlida Andi Nurlinda Andi Rizki Amelia Andi Surahman Batara Andi Vira Aulia Arianti, Putri Dwi Arman Arni Isnaini Arfah Arni Rizqiani Rusydi Arni Rizqiani Rusydi Arni Rizqiani Rusyidi Asnaniar, Wa Ode Sri Astri Maulani Astriani Aulia Almukarramah Busman, Sry Ayu Een Kurnaesih Ella Andayanie Fachrin, Suharni a. Fatmah Afrianty Gobel Fatmah Afrianty Gobel Fauziah, Khafifahtul Febrizka Hayati Fitriyanti, Pipit H. , Reny Amalia Haeruddin Haeruddin Haeruddin Handayani, Sri Ayu Harpiana Rahman Hasmi Rahmah Hasriwiani Habo Abbas Hikma Idris, Fairus Prihatin Ikhram Hardi S Ikhtiar Ikhtiar Irna Diyana Kartika Irviyanti Putri Sarpin Irwan, Andi Ayesha Ananda Justika Reski Justika Resky Magfirah Magfirah Mansur Sididi Masriadi Masriadi, Masriadi Meltiama, Meltiama Miranda Momonto Muhammad Ikhtiar Musdalifah Musdalifah Musdalifah Musdalifah Muthi’ah Sahra Fadillah Patangke Nasruddin Syam Nasruddin Syam Nugrahayu Nur Azizah Fadilah Tunizah Nur Fadilla Nurbaeti Nurbaety Nurbiyanti. AB, A. Sri Nurfachanti Fattah Nurfitriana Besse Nurgahayu Nurlina Akbar Nurmiati Muchlis Nurul Hikmah Nurul Ulfah Mutthalib Pratiwi, Yuyun Ika Qhumairah, Alvira Rahmawati, Rahmawati Ramadhana, Amalia Puteri Razak, Andi Yulinar Reza Aril Ahri Reza, Andi Tenri Rezky Aulia Yusuf Riani Nur Afiah Namudat Risqiandri, Azzahra Anindya Rumata, Samsila Mona S, Syiar Cakke. S. , Ikhram Hardi Salam, Dewi Syafia Samuel, Frezzy Sanatha Sarina, Nitha Sartika Sartika Sartika Sartika Septiyanti Sestiani, Putri Sulaeman, Ulfa Suleman, Jihan Friska Putriani Sumiati Sumiati Syiar Cakke. S Tahir, Santiani Taslim, Ali Akbar Ulfa Sulaeman Ulfa Sulaiman Ulfah Sulaiman Yahya, Rachmadina YULIATI Yuliaty Yunus, Alma Awaliyah Yusriani, Yusriani