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Journal : Unram Journal of Community Service (UJCS)

Design and Management of Digital Communication Media to Build Stakeholder Trust and Reputation of the Indonesian Ikaboga Organization Pandjaitan, Rosmawaty Hilderiah; Gusfa, Henni; Wulandari, Ririn
Unram Journal of Community Service Vol. 5 No. 4 (2024): December
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v5i4.765

Abstract

Ikatan Ahli Boga Indonesia (Ikaboga Indonesia) was established in 1987. It is the first and oldest organization for Indonesian Culinary Experts. This organization is neither commercial nor political. They are currently experiencing challenges such as the weak commitment of its members, especially in terms of setting aside time, energy, and materials. As a result, many organizational tasks are not carried out according to their duties. This organization is also weak in managing digital communication media. In the digital era, many organizations compete to build stakeholder trust and reputation through digital media. This is the background to this PKM. By paying attention to the three main principles of the SDGs, namely universal, integration, and inclusive, this PKM focuses on and aims to improve the skills (technology and management) of the administrators and members of Ikaboga Indonesia. Such as skills in organizational communication management and the design and management of digital communication media to build stakeholder trust and the reputation of Ikaboga Indonesia. This program is carried out by elaborating ten methods: learning methods, question and answer and discussion methods, demonstration methods, problem-solving methods, practice or skills training methods, design methods, discovery methods, inquiry methods, mind mapping methods, and role-sharing methods. As a result, this activity was positively influenced; 71% of participants attended because they were interested and wanted to learn. This PKM was also considered to impact 81.2% of participants' cognitive changes significantly. The causal factors did not have a 100% effect on increasing participants' cognitive abilities due to obstacles of 56.5% lost and intermittent sound due to signal.; 43.5% had a wrong signal.; 21.77% due to distance obstacles, and 17.4% due to technological barriers, hunger, and other work, so they could not focus.
Design and Management of Digital Communication Media to Build Stakeholder Trust and Reputation of the Indonesian Ikaboga Organization Pandjaitan, Rosmawaty Hilderiah; Gusfa, Henni; Wulandari, Ririn
Unram Journal of Community Service Vol. 5 No. 4 (2024): December
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v5i4.765

Abstract

Ikatan Ahli Boga Indonesia (Ikaboga Indonesia) was established in 1987. It is the first and oldest organization for Indonesian Culinary Experts. This organization is neither commercial nor political. They are currently experiencing challenges such as the weak commitment of its members, especially in terms of setting aside time, energy, and materials. As a result, many organizational tasks are not carried out according to their duties. This organization is also weak in managing digital communication media. In the digital era, many organizations compete to build stakeholder trust and reputation through digital media. This is the background to this PKM. By paying attention to the three main principles of the SDGs, namely universal, integration, and inclusive, this PKM focuses on and aims to improve the skills (technology and management) of the administrators and members of Ikaboga Indonesia. Such as skills in organizational communication management and the design and management of digital communication media to build stakeholder trust and the reputation of Ikaboga Indonesia. This program is carried out by elaborating ten methods: learning methods, question and answer and discussion methods, demonstration methods, problem-solving methods, practice or skills training methods, design methods, discovery methods, inquiry methods, mind mapping methods, and role-sharing methods. As a result, this activity was positively influenced; 71% of participants attended because they were interested and wanted to learn. This PKM was also considered to impact 81.2% of participants' cognitive changes significantly. The causal factors did not have a 100% effect on increasing participants' cognitive abilities due to obstacles of 56.5% lost and intermittent sound due to signal.; 43.5% had a wrong signal.; 21.77% due to distance obstacles, and 17.4% due to technological barriers, hunger, and other work, so they could not focus.
Co-Authors Achmad Fachrodji Adi Nurmahdi, Adi Adi, Eri Hartati Agus Wijaya Soehadi Ajeng Dwi Zhafira Aladawiyah, Robiah Alawiyah, Nur Aisyah Alfianita, Aulia Alvita Sari Amellinda, Raisa Anang Arif Hibaturrahman Ananto, Favian Anggorokasih Putra Andini Putri Andini Anis Rohmana Malik Apriyuni, Lolia Arissetyanto Nugroho Ariyani, Dwi Gita Astuning Saharsini Astuti, Finda Tri Aswela Indra Baihaki, Adam Rizki Bardie, Nafiza Iqbal Bilqis, Mutiara Zahra Budi Suharjo Dewi Murtiningsih Dharmawati, Desy Dimas, Sifa Sabani Dinanti, Nanda Pricilia Dara Eka Tri Wulandari, Eka Tri Ekaputri, Baiq Mayzahra Aulia Elsi Janah Putri Era Trianita Saputra Erna Sofriana Imaningsih Febriananda, Hanif Satria Febryna Indira Hartomo Frederika Daud Hambali Hambali Henni Gusfa Heny Kuswanti Suwarsinah Hermandra, Hermandra Herry Purnomo Herry Purnomo Hikmah Ifayanti Hikmahyanti, Hikmahyanti Hukmu Adam Mulawarman Hutabarat, Ruth Eviana Iis Tri Utami karmila karmila Khozaeni Bin Rahmad Koe, Wei-Loon Labysta, Gyso Assykar Lasmi Indaryani Lukmawan, Wisnu Ridho Lutfi Chabib, Lutfi Lutfi, Ridwan Mahrinasari MS Maulia Isnaini Maulita, Aprilia Nifatul Miqraj, Gaosi Samdani Muhamad Syahwildan Muhammad Faris, Muhammad Muhammad Fathan Nugraha Muhammad Luthfi Kamal Mulyaningsih, Hendrati Dwi Murni, Ratih Nafiah Ghina Pratiwi Natalia Puteri Widiastuti Natassja Calista Nurlaili, Mutia Oktriyani, Sharon Pandjaitan, Rosmawaty Hilderiah Pardi Pardi Parwoto Pramesty, Kinkin Ayu Pratiwi, Fisca Purboeningrum, Amanda Desti Purnama, Mega lenita Putri Maharani Putri, Savira Izzati Rasyid, Aliy Retno, Sri Nowo Reynitha Permatasari Rika Harini Irawati Rizal Syarief Robiah Aladawiyah Rosida, Mia Fatma Rosmawati Rosmawati Rusiani Oktaria Saputri, Yuni Sari, Desi Kumala Sari, Eka Mardiani Sari, Gita Sagita Setiawan, Aldi Januar SRI RAHAYU SUDARMAJI SUDARMAJI Suhendar, Andri Sutan Bachar Taufik Jamaan Tisnawati, Riya Triana, Viola Ade Wei-Loon Koe Yudha Ari Wibowo Yuli Harwani, Yuli Yuniarto , Kurniawan Yusliza Mohd Yusoff Zakiyyah, Nurul Zed, Etty Zuliawati