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Pengaruh Brand Knowledge Terhadap Pemilihan Rumah Sakit Candra Setyawati; Thinni Nurul Rochmah
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 3 No. 1 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (75.731 KB) | DOI: 10.20473/jaki.v3i1.2015.31-39

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ABSTRACT Brand knowledge is an information and public knowledge measurement related to consuming product. Low of care visit in clinical care of specialist dental health and hospital are 22% from maximum supply count each year, so it needs to analyze the decision of choosing Airlangga University Dental Health and Hospital based on brand knowledge. This study was an observational analytic, and based on the time, this study was cross-sectional study with stratified random sampling. There were 100 respondents that participated in this study. Statistical test used logistic regression. The result of this study indicated that there was no effectbetween brand awareness with the public desicion to visit Airlangga University Dental Health and Hospital (p=0,746) and also there was no effectbetween brand image with the public decision to visit Airlangga University Dental Health and Hospital (p=0,138). This study concluded that there was no effectof brand knowledge (that consists of brand awareness and brand image) toward the public decision in choosing Airlangga University Dental Health and Hospital. According to the result, Airlangga University Dental Health and Hospital should improve their medical service quality by advertising and dissemination of their medical service information. Keywords: brand awareness, brand image, brand knowledge,  decision,                           hospital
Kepatuhan Pasien Rawat Inap Diet Diabetes Mellitus Berdasarkan Teori Kepatuhan Niven Farida Ilmah; Thinni Nurul Rochmah
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 3 No. 1 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (83.741 KB) | DOI: 10.20473/jaki.v3i1.2015.60-69

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ABSTRACT Diabetes Mellitus is one of disease related to nutrition. Diabetes Mellitusinpatient’s food waste plate is one of the manifestation of noncompliance to the diet program that have been recommended by health workers. This study analyzed the influence of noncompliance inpatients with Diabetes Mellitus diet in dr. M. Soewandhie Surabaya based on the theory compliance by Niven. This was analytic observasionalstudy with cross sectional design. This study used32 samples. Data were analyzed using linear regression test. The results showed that 64.7% of respondents who have a good attitude did notcomply to the diet, 85,7% of respondentswho noncompliance to the diet has very good belief. Meanwhile, 50% of respondents who di not understand the instruction from nutritionists belonging to noncompliance. Then 85.7% of respondents felt lack of support from their family classified as noncompliance category. While, 75% of respondents who feel very good quality interaction with nutritionists belonging to noncompliance respondent. While, 66,7% respondents who got enough support from nutritioniststned to comply the diet. The study showed that official support (nutritionists) influence the patient compliance (ρ = 0,000) with a value of B = -6. Counseling to inpatients Diabetes Mellitus diet every daycould change the compliance patients. Keywords: compliancetheory, Diabetes  mellitus diet, food waste plate, health                 worker support, niven
Analisis Pengaruh Komunikasi, Kepemimpinan dan Tim Kerja terhadap Kedisiplinan Pegawai Rumah Sakit X Surabaya Afifah Nasyahta Dila; Thinni Nurul Rochmah
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 3 No. 2 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (93.116 KB) | DOI: 10.20473/jaki.v3i2.2015.129-138

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ABSTRACTDiscipline is one of significant factors that increase the employee’s perfomance. One of discipline indicators is absenteeism. Absenteeism rate of employee in 2014 was high especially for alpa (22,35%). Purpose of this research analyze communication, leadership and team work influence to discipline employees.This research using cross sectional method. Respondents are 36 employees. The sampling through stratified random sampling. The location is in a hospital. The result of this research showed the effectivity of communication level is in moderate cathegory (50%). The hospital leadership has supported employees to be discipline (50%). The effetivity of team work level is high (77,8%). The result of linier regression tests between dependent variable with several independent variables showed that communication (p=0,024) and teamwork (0,004) variables influence employees discipline.Based on the results, to enhance the effectivity of communication by regulating information flow and utilizing feedback. To enhance the effectivity of team work by making an event can increase the flexibility, cohesivity, viability dan communication team such as outbound.Keywords: communication, discipline,  leadership and teamwork
Analisis Sistem Kemitraan dalam Program Imunisasi Berdasarkan Peran Perangkat Desa, Bidan Desa, dan Masyarakat Aqsha Yuldan Arifada; Thinni Nurul Rochmah
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 3 No. 2 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (113.702 KB) | DOI: 10.20473/jaki.v3i2.2015.139-150

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ABSTRACT Sumenep regency as the most eastern districts in the region Madura have not been able to meet the target of Universal Child Immunization (UCI) coverage in accordance with the Minimum Service Standards (SPM) Indonesian government. Application of the village partnership system is expected to increase the scope of UCI in the village. This research is aimed to analyze the inputs, processes, and outputs the village partnership system is based on the role of village officials, village midwives, and society. This study uses observational descriptive with cross sectional design. Samples were collected using stratified random sampling method consist of the villages, midwives, and community groups. The result showed that the majority of village officials, midwives, and community groups unoptimal in partnership system in the village, so the need to improvements to the village partnership system is good an solid. There was no significant effect of the variables role of village officials and midwives to result UCI village coverage. On community variables, the process of partnership, and the result of partnership, there are several variables that have significant influence. Based on the survey result it can be concluded that the system of partnership in the area Puskesmas do not use the integrated partnership model, but using a network model of partnership.Keywords: community development, immunization, partnership, Universal Child Immunization
Kesesuaianbenefit Package yang Diterima oleh Pesertaasuransi di Pusat Layanan Kesehatan Universitas Airlangga Iwan Setiawan; Thinni Nurul Rochmah
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 3 No. 2 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (62.489 KB) | DOI: 10.20473/jaki.v3i2.2015.179-185

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ABSTRACTBenefit package provided for policyholderis expected to be in accordance with policyholder’s expectations. This research aimed to evaluate the conformity of the benefit package received by policyholder in Airlangga Health Care Center.This was descriptive study with cross sectional design. Data analysis quantitative with observational data.The population was all employees of Airlangga Health Care Center. The results of this study show that the total cost of health care in the PLK-UA in 2009 amounted to IDR 1.232.974.580, while the income was IDR 1.309.680.000. Based on the result, the calculation shows that the benefit package received by policyholders is worth the premium paid in the amount of IDR 60.000 per year.These conclutionis the implementation managed care insurance system that provides maximum service to policyholders by means of giving back the premium thathas been paid by the policyholders in the form of benefit package or development of facilities and infrastructure. However,revised service package provided by Airlangga Health Care Centershould be reconsidered in order to meet the expectations of policyholders.Keywords:benefit package, health insurancepremium, policyholders
Penilaian Kepuasan Karyawan pada Sistem Pengelolaan Organisasi di RSUD Dr. Soetomo Surabaya Maya Weka Santi; Thinni Nurul Rochmah
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 6 No. 2 (2018)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (314.773 KB) | DOI: 10.20473/jaki.v6i2.2018.180-188

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Background: Assessment of employee’s job satisfaction in an organization management system was conducted periodically by Dr. Soetemo Hospital. The data can be an archive of organizational value, supervision reinforcement, and effective communication for the manager. The measurement of employees’ job satisfactionwas performed through Job Description Index (JDI).Aim: The aim of the research was to measure job satisfaction level of the employee at Dr. Soetomo Hospital.Method: The population of this study was 4347 employees at Dr. Soetomo Hospital, but only 413 were taken as the samples. The sample was calculated by Slovin formula. This sample size was taken based on proportional number of profession and department at Dr. Soetomo Hospital.Results: Most of the employees gave good assessment on Job Description Index (JDI) indicators among others which include job in general (78.9%), pay (59.1%), opportunities for promotion (67.3%), supervision (74.6%), people in present job (73.6%) and work in Present Job (72.9%). If JDI indicators are valued as employees’ job satisfaction, it can be said that most of employees felt satisfied about the organization’s management system at Dr. Soetomo Hospital, Surabaya (80,6%). However, there were still 12.3% of employees feeling unsatisfied about the organization’s management system at Dr. Soetomo Surabaya Hospital.Conclusion: Overall, many staffs mentioned that their income and compensation were respectively bad and very bad. The study provides implications for increasing opportunities of staff’s salary and career path such as promotions.Keywords: employee’s job satisfaction, hospital, Job Description Index
IMPLEMENTATION OF THEORY OF CONSTRAINT ON WAITING TIME OF PRESCRIPTION SERVICE Alissa Sita Pertiwi; Thinni Nurul Rochmah
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 7 No. 1 (2019)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (582.25 KB) | DOI: 10.20473/jaki.v7i1.2019.1-8

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Background: Medical services provided within the Indonesian National Health Insurance programme or Jaminan Kesehatan Nasional (JKN) have been continuously improving for the past several years. One of them is pharmaceutical service in the Pharmacy Store for JKN patients at one hospital with the highest number of visitors in Surabaya. However, one preliminary study points out that patient waiting time for prescription services in the Pharmacy Store for JKN patients is longer than the national standard.Aim: This study aims to investigate the causes for such delay in prescription services as one of pharmaceutical services in the Pharmacy Store for JKN patients at one hospital in Surabaya.Methods: This is an observational descriptive research with a reference to the Theory of Constraints. The research was conducted from August 2017 to February 2018. The data were obtained from observations, interviews with one pharmacist and four pharmacy technicians, and waiting time for prescription service.  Results: The study finds that the longer waiting time is caused by inefficient division of jobs and workers and the lack of worker’s discipline to work on time. The behaviors and habits of pharmacist and pharmacy technicians in drug preparation greatly affect patient waiting time, since the services still highly depend on manual human labor.Conclusions: Patient experience in prescription drug services is significantly influenced by the time spent waiting for the service provider. This study provides useful insights about constraint identification in pharmaceutical services, especially waiting time.Keywords: Pharmaceutical service, Theory of Constraints, Patient waiting time.
THE EFFECT OF ORGANIZATION’S STRUCTURE AND TASK CHARACTERISTICS ON TEAM EFFECTIVENESS IN TUBERCULOSIS PREVENTION PROGRAM Sinta Dewi Lestyoningrum; Thinni Nurul Rochmah; Dewi Retno Suminar; Ulfia Hazna Safira
Indonesian Journal of Health Administration Vol. 8 No. 2 (2020): December
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jaki.v8i2.2020.151-163

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Background: A team is a vital element for an organization. An organization should put efforts to improve team performance even though they might face some obstacles. Organization’s structure and task characteristics resulted in different team effectiveness of primary healthcare centres in preventing tuberculosis (TB) cases in Surabaya.Aims: This study aimed to identify the effect of organization’s structure and task characteristics on team effectiveness of primary healthcare centers in TB prevention program in Surabaya.Methods: The reasearch was a quantitative study using a cross-sectional approach. Questionnaires were disseminated to 43 respondents as the samples selected with a proportional stratified random sampling technique based on the success rate. The respondents consisted of doctors, nurses, and health analysts who were directly involved in the Tuberculosis prevention program. This study used a linear multivariable regression test to confirm the most significant model for the independent variable.Results: The span of control and centralization had a significant effect on task characteristics (sig 0.00; sig 0.017). The dimensions of task characteristics that had a significant effect on team effectiveness were task variety, task identity, and task significance.Conclusion: There was a significant effect of span of control and centralization on task characteristics. The primary healthcare centers should provide access to technology to upgrade the span of control and centralization and their understanding of task characteristics. Keywords: health services, organization’s structure, task characteristics, team effectiveness, tuberculosis.
ECONOMIC EVALUATION FOR HEALTH ADVOCACY AND INFORMED POLICY Maznah Dahlui; Thinni Nurul Rochmah; Ernawaty Ernawaty; Djazuly Chalidyanto
Indonesian Journal of Health Administration Vol. 9 No. 2 (2021): December
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jaki.v9i2.2021.202-209

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Background: Healthcare resources are limited therefore, adequate, appropriate and timely allocation of resources are important. Decision to invest on health care program can be made from the analysis of the information obtained on the cost and consequences of the various alternative health programs, often known as economic evaluation of health interventions.Aims: This write-up emphasizes on the importance of evidence driven policy of health intervention whereby economic evaluation should be performed to indicate whether investment on health intervention would benefit the country.Methods: Literature review on economic evaluation studies conducted by the first author during her 14 years tenure as academician had been performed. Various studies which applied the cost-effectiveness analysis tools to economically evaluate health interventions and programs in Malaysia and other countries are shared.Results: The economic evaluation studies cut across different programs such as disease prevention and treatment, public health monitoring and control, and implications of health issues to the healthcare system. Many of the findings have been used for advocacy to shape the delivery of more effective health intervention programs in the country.Conclusion: The country will benefit from economic evaluation studies which could provide evidence to assist in policy making on health programs for the country.Keywords: economic evaluation, health programs, policy making
Analisis Faktor yang Mempengaruhi Pengelolaan Obat Publik di Instalasi Farmasi Kabupaten (Studi di Papua Wilayah Selatan) YOHANES WAHYU WALUYO; UMI ATHIYAH; THINNI NURUL ROCHMAH
JURNAL ILMU KEFARMASIAN INDONESIA Vol 13 No 1 (2015): JIFI
Publisher : Fakultas Farmasi Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1258.082 KB)

Abstract

Public drug management is purposed to ensure availability of quality drug with proper type and quantity, distributed well and orderly. Recent problem of public drug management is the level of drug availability which has not been suitable with the health care need since inadequate supply still occur in one part and oversupply in other part. This research was aimed to indentify what factors are influencing public drug management and to identify public drug management function. This is an observational using cross sectional data collection method, presented descriptively in District Pharmacy Installation and descriptive in nature. Result of research showed that public drug management were influenced by factors such as packing and maintenance funds which is not evenly distributed, staff education which have not met the required need, governance which were not yet performed and drug management facility/ tools which were partially incomplete. The description of drug management are as following: drug procurement fund allocation of 114.02%, drug availability with disease pattern of 170.87%, planning accuracy of 114.02%, essential drug of 70.16%, generic drug of 87.87%,drug procurement has not been met all contract books of 77.00%, drug availability of 75.75%, broken and expired drug of 7.01%, drug vacant time mean of 0.37%, drug distribution accuracy of 57.68% and distributed drug deviation of 17.30%.
Co-Authors Absor, Sholihul Achmad Yudi Arifiyanto Adianti, Talia Puspita Afif Kurniawan Afifah Nasyahta Dila Afro, Rahmafika Cinthya Aghisni Isfiya Agustina, Pipin Eri Agustyoko, Sugeng Alifia Salma Pangestika Alifia Salma Pangestika Alissa Sita Pertiwi Alya Rahmatika Putri El Kamila Anang Endaryanto Andini Yulina Pramono Andri Sofa Armani Andriani, Merryana Anggun Wulandari Anggun Wulandari Anis Wulandari Annisa Fitria Aqsha Yuldan Arifada Atika Binti Utari Ayik Mirayanti Mandagi Ayu Nur Malasari Bangun Trapsila Purwaka Candra Setyawati Chatarina Umbul Wahyuni Chyntia Apris Christiwan Cita Rosita Sigit Prakoeswa Dahlui, Maznah Dewi Retno Suminar Dhamanti, Inge Diyah Herowati Herowati Djazuly Chalidyanto Elida Zairina Elita Halimsetiono Elita Halimsetiono Eriska Haning Ernawaty Ernawaty Ernawaty Ernawaty Ernawaty Estuningsih, Yayuk Farida Ilmah Fauziah Rizki Andini Ghea Sekar Palupi Hadidah, Imas Sayyidati Herti Maryani I Gusti Bagus Wiksuana Indana Tri Rahmawati Ira Ummu Aimanah Ismawantri, Putu Istiqomah, Ashri Nur Iwan Setiawan Kantrey Sugiarto Kumalasari, Ayu Lailatul Maghfiroh Linda Augustien Makalew Linta Meyla Putri Liza Pristianty Lutfiana Rakhmawati Mahmudin, Ahmad Amin Marline Merke Mamesah Martanto, Tri Wahyu Martha, Tiara Sandi Ayu Diea Maulida Rachmawati Maya Sari Dewi Maya Sari Dewi Maya Sari Dewi, Maya Sari Maya Weka Santi Maya Weka Santi Maznah Dahlui Merryana Andriani Mita Dwi Ayudha Mochammad Bagus Qomaruddin Moh. Basri Moh. Soleh Mohammad Hendra Kurniawan Muhammad Atoillah Isfandiari Muhammad Noor Fakhruzzaman Musa Ghufron Nabilah Bilqis Najla Huljannah Ni Ketut Ardani Nono Tri Nugroho Novianti Indah Fatmawati Novie Erva Fauziyah Nurtania, Rhesta Nurul Evriany Nurul Laily Qomariyah Nuzulul Kusuma Putri Nyoman Anita Damayanti Pipin Eri Agustina Rahmafika Cinthya Afro Rahmafika Cinthya Afro Rahmaniar, Dinda Rahmi Fitri J Raissa Manika Purwaningtias Raissa Manika Purwaningtyas Rezy Ramawan Melbiarta Rhesa Milzam Favian Rien Rahmi Riandini Rizka Rosa DM Rohilatul Jannah Sandiva Alifia Arifin Sinta Dewi Lestyoningrum Siti Fatonah Siti Rahayu Nadhiroh Sony Wijaya Stefania Widya Setyaningtyas Sururut Tazkiyah Susi Hidayah Tazkiyah, Sururut Titik Maimanah Trias Mahmudiono Ulfia Hazna Safira Umi Athiyah Vivilia Dian Mustikasari Widati Fatmaningrum Widodo Jatim Pudjirahardjo Yayuk Estuningsih YOHANES WAHYU WALUYO Yurike D Adhela