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ANALISIS KEBIJAKAN KESELAMATAN PASIEN DI INSTALASI RAWAT INAP RUMAH SAKIT UMUM DAERAH ARIFIN ACHMAD PROVINSI RIAU Handoko, Bobi; Fristasya, Andra; Firdaus, Muhammad; Mutiara, Sherly
Journal of Hospital Administration and Management (JHAM) Vol 4 No 2 (2023): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v4i2.382

Abstract

Patient safety is an important element to improve the quality of health services in the hospital. Patient safety is a system that makes patient care safer, including risk assessment, identification and management of patient risks, reporting and analysis of incidents, the ability to learn from incidents and follow-up, as well as implementing solutions to minimize risks and prevent injuries caused by errors resulting from carrying out an action or not taking action that should be taken The results of this research are the process in this research of Patient Safety Policy Analysis In the Inpatient Installation of the Arifin Achmad Regional General Hospital, Riau Province, in the reception of outpatients, the six patient safety targets at the Arifin Achmad regional general hospital have been implemented quite well, the implementation of the six patient safety targets is also carried out well in the treatment room. Ianp and polyclinics, however, several interviews with patients showed that the patient safety targets carried out in hospitals have not been fully met because there are still deficiencies such as a lack of effective communication methods with patients and are not in accordance with the procedures. This study aims to find out about Patient Safety Policy Analysis at the inpatient insrallation at the Arifin Achmad Regional General Hospital, Riau Province. This type of research in qualitative with an analytic descriptive approach. This research was conducted on 9 February - 30 June 2023 at Arifin Achmad Hospital, Riau Province. There are 5 informants in this study and this research uses the Content Analysis model.
Analisis Kebijakan Keselamatan Pasien di Instalasi Rawat Inap Rumah Sakit Umum Daerah Arifin Achmad Provinsi Riau: Kebijakan Keselamatan Pasien fristasya, andra; Handoko, Bobi; Firdaus, Muhammad; Mutiara, Sherly
Jurnal Administrasi Publik dan Bisnis Vol 6 No 1 (2024): Maret
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36917/japabis.v6i1.105

Abstract

This study aims to find out about Patient Safety Policy Analysis at the inpatient insrallation at the Arifin Achmad Regional General Hospital, Riau Province. This type of research in qualitative with an analytic descriptive approach. This research was conducted on 9 February - 30 June 2023 at Arifin Achmad Hospital, Riau Province. There are 5 informants in this study and this research uses the Content Analysis model.
ANALYSIS OF PERFORMANCE MEASUREMENT USING THE BALANCED SCORECARD METHOD Nurhayati, Nurhayati; Salim, Agus; Tonis, Marian; Handoko, Bobi
Homes Journal = Hospital Management Studies Journal Vol 4 No 3 (2023): Homes Journal: October
Publisher : Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/hmsj.v4i3.41337

Abstract

Background : Performance measurement plays a major role in the world of organizations, one of which is hospitals, due to the performance appraisal it can be seen the effectiveness of determining a strategy and its implementation within a certain period of time. Objective: The research objective was to determine the performance of Madani Hospital in Pekanbaru City using the Balanced Scorecard method. Method : The research was conducted using a quantitative method. Result : The results showed that the performance of Madani Hospital Pekanbaru City in terms of customers showed that inpatients expressed satisfaction with the services provided, although there were several indicators that were unsatisfactory, while from a financial perspective the economic ratios, efficiency and effectiveness were generally good, then the internal business perspective of the performance of RSD Madani Pekanbaru City can be seen from the ratios of BOR, ALOS, TOI, and BTO which show results that are not ideal values. From the ratio of GDR and NDR which shows good results, it means that the ratio of GDR and NDR in Pekanbaru City Hospital is ideal according to the provisions of the Directorate General of Community Health and Medical Services. Conclusion : Then the results of the study using the Balanced Scorecard approach can be concluded that the performance of Madani Hospital in Pekanbaru City with a score of 0.09 is included in the "Enough" category.
Increasing Interest in Going to the Health Center through Analysis of Factors Affecting Interest in Visits: Peningkatan Minat Berobat ke Puskesmas melalui Analisa Faktor yang Mempengaruhi Minat Kunjungan Suryandartiwi, Wiwik; Handoko, Bobi; Firdaus, Muhammad
Journal of Health (JoH) Vol 11 No 02 (2024): Journal of Health (JoH) - July
Publisher : LPPM STIKES Guna Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30590/joh.v11n2.846

Abstract

Public Health Centers are part of the health service that aims to organize health and is responsible for health development in the work area. Interest in visiting a health center is one of the most important things in improving health services in the community. One of the factors that influence interest in visiting a health center is accreditation. However, the actual accreditation of health centers is not well known among the general public. People are more familiar with criteria such as the quality of human resources, economy, location, facilities and service time. The method used is a quantitative method with a survey approach at Rejosari Health Center, Tenayan Raya District, Pekanbaru City. The community who participated in filling out the questionnaire was 100 people, the people who filled out the questionnaire were adult men and women with an average age of 18-40 years. Based on the data obtained, it shows that the quality of human resources has a negative influence on the interest in visiting. Then the economy, location, facilities and time have a positive influence on the interest in visiting the health center by the community. The results of this study also show that the selected factors have a model fit with the interest in visiting shown by the r value of 75.3%. The linear equation model obtained in the analysis of factors affecting interest in visiting is Y = 0.211 - 0.116 X1 + 0.149 X2 + 0.063 X3 + 0.385 X4 + 0.046 X5+e.
PENYULUHAN TENTANG SISTEM RUJUKAN BERJENJANG PADA FASILITAS KESEHATAN DIKECAMATAN KULIM TAHUN 2021 Bobi Handoko; Meidita Tifani; Putri Giovaningrum; Akmal Darman Putra
Awal Bros Journal of Community Development Vol 3 No 1 (2022): Jurnal Pengabdian Masyarakat : Awal Bros
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v3i1.121

Abstract

The referral system is the implementation of health services that regulates the delegation of tasks and responsibilities of reciprocal health services both vertically and horizontally. The referral system has levels starting from the first level health facilities, one of which is the Community Health Center (Puskesmas). Public understanding of BPJS Health, especially regarding the referral system, is one of the factors that influence the high and low ratio of referrals at the Community Health Center. With the emergence of the Covid-19 outbreak, people in RW 003 Kulim Village are afraid to come for treatment at the nearest health facility. This statement was directly conveyed by local residents where they prefer to use natural herbal remedies that are chopped themselves. This is also related to the community's lack of understanding of the flow/tiered referral system in health facilities. In this article, the author describes the community service activities that have been carried out to increase the understanding of the local community about the Tiered Referral System in Health Facilities Community service activities carried out at the Nurul Ikhlas Mosque RW 003 Kulim Village, Kulim District. Before conducting counseling and finding the priority of this problem, the writer conducted a quantitative descriptive study using a survey method using a questionnaire with a total of 130 samples, with the accidental sampling technique in RW 003 Kulim Village. As for the results of this community service activity, the community already knows the flow/tiered referral system at health facilities and the requirements for their management.
SISTEM RUJUKAN BERJENJANG BPJS KESEHATAN Bobi Handoko; Sherly Mutiara; Cindi Febriani Pramita; Ade Novita Andriani
Awal Bros Journal of Community Development Vol 2 No 2 (2021): Jurnal Pengabdian Masyarakat Awal Bros
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v2i2.137

Abstract

The lack of public understanding of the BPJS health tiered Referral System is a weakness that the community has. People who do not understand the BPJS health tiered referral system can experience deep obstacles in getting health services. In this article, the author describes the community service activities that have been carried out to increase public understanding of the BPJS health tiered referral system. This activity was carried out in the community area of ​​RW 001 Kel. Kulim district. Kulim Using the method of distributing brochures, lectures and Q&A. As for the results of this community activity, the community has been able to understand the BPJS Health tiered referral system. This activity can also help the community in obtaining health services.
PENYULUHAN TENTANG KESEHATAN MENTAL DAN PELECEHAN SEKSUAL DIMASA KINI DI SMA PGRI PEKANBARU Bobi Handoko; Apdanil Syukri; Agus Salim; Wulan Patricia; Leo Arrdy Gusnadi
Awal Bros Journal of Community Development Vol 3 No 2 (2022): Jurnal Pengabdian Masyarakat Awal Bros
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v3i2.242

Abstract

Mental health is the health that exists in a person where the person has a healthy soul and can carry out his daily life. If mental health is disturbed, then mental disorders or mental illness arise. Mental disorders can change the way a person handles stress, relates to others, makes choices, and triggers the desire to harm oneself. Some of the most common types of mental disorders include depression, bipolar disorder, anxiety, post-traumatic stress disorder, obsessive compulsive disorder, and psychosis. Some mental illnesses only occur in certain types of sufferers, such as postpartum depression that only affects mothers after giving birth and sexual abuse. This counseling aims to invite and inform PGRI High School students how to maintain and determine what symptoms when exposed to mental disorders and how to avoid sexual harassment. The result of this counseling is an increase in knowledge, understanding, and awareness about the importance of knowing the symptoms of mental health and how to avoid sexual harassment at a young age.
EFEK RADIASI GADGET TERHADAP PRETASI BELAJAR DI SMK KESEHATAN PRO-SKILL INDONESIA Marido Bisra; Bobi Handoko; Afifah Cahayani Adha; Shelly Angella
Awal Bros Journal of Community Development Vol 4 No 1 (2023): Awal Bros Journal of Community Development
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v4i1.315

Abstract

Radiation is the transmitter and propagation of waves that carry energy through space or intermediate substances. In physics, radiation can be interpreted as a process in which energy moves through a medium or through space, and finally is absorbed by other objects. Gadgets as an electronic tool for communicating and accessing information are growing rapidly. The use of gadgets for students is urgently needed with the aim of supporting their learning, especially during the Covid-19 pandemic yesterday. Some examples of using gadgets as learning media such as the zoom application, gmeet, teacher's room, zenius and so on. Apart from being used for studying, gadgets are also used by students to play online games or open social media such as Instagram, Whatsup, TikTok, Youtube and others. The purpose of this community service is to determine the effect of gadget radiation on student achievement. This community service is Quantitative community service with a survey approach, samples were taken using the Probability Sampling technique with a sample of 30 respondents. The instruments used in community service are questionnaires and documentation. The classic assumption test uses a normality test, auticoleration test, multicollinearity test, heteroscedasticity test using a regression analysis with a significant value of 0.05 or 5%.
SOSIALISASI PENCEGAHAN DEMAM BERDARAH DENGUE (DBD) DI RW 12 KELURAHAN TANGKERANG SELATAN Bobi Handoko; Sherly Mutiara; Yoti Sri Haryani; Dwi Suci Asriani
Awal Bros Journal of Community Development Vol 4 No 2 (2023): Awal Bros Journal of Community Development
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v4i2.385

Abstract

Dengue Hemorrhagic Fever (DHF) is still a disease that is feared especially in the tropical countries including Indonesia. Continuous efforts are needed in terms of preventing dengue hemorrhagic fever. The purpose of this activity is to provide an explanation of various ways to prevent dengue hemorrhagic fever and at the same time provide an opportunity for public to act as ambassadors for the environment. The method of this activity is in the form of community socialization. This socialization was considered quite successful, seen from the enthusiasm of the participants in asking questions about DHF. It can be concluded that this outreach activity is very useful in increasing knowledge and community participation in the prevention of dengue hemorrhagic fever.
STRATEGI BAURAN PEMASARAN DENGAN KEPUTUSAN MEMILIH LAYANAN KESEHATAN BAGI PASIEN DI UNIT RAWAT JALAN RUMAH SAKIT PELITA Tonis, Marian; Shinta Yuliana, Anastasya; Handoko, Bobi; Erlisa, Hamita
PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 8 No. 3 (2024): DESEMBER 2024
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/prepotif.v8i3.34849

Abstract

Rumah sakit di Indonesia mengalami persaingan yang ketat, oleh sebab itu, tidak keliru jika pengelola rumah sakit mulai melirik pemasaran dengan harapan dapat menjawab tantangan-tantangan yang ada.Bauran pemasaran merupakan usaha pokok rumah sakit yang erat hubungannya dengan perilaku pasien untuk melakukan pemanfaatan pelayanan. Elemen bauran pemasaran terdiri dari: product (produk), price (harga), promotion (promosi), place (tempat), people (orang), process (proses), dan physical facility (fasislitas fisik). Tujuan dalam penelitian ini untuk mengetahui hubungan antara strategi bauran pemasaran yang diterapkan oleh Rumah Sakit Pelita dengan keputusan pasien dalam memilih layanan kesehatan di unit rawat jalan Rumah Sakit Pelita. Penelitian ini menggunakan jenis penelitian kuantitatif dengan desain cross-sectional, dilaksanakan di Instalasi Rawat Jalan Rumah Sakit Pelita dengan jumlah responden 96 pasien yang di ambil dengan teknik purposive sampling. Pengumpulan data menggunakan kuesioner, data di analisis dengan menggunakan uji square. Hasil penelitian diperoleh sebagian besar responden menjawab setuju Product sebesar 0,001, Place sebesar 0,022, People sebesar 0,021, Process sebesar 0,028 pada 4 indikator yaitu Product sebesar 53%, Place sebesar 50%, People sebesar 55%, dan Process sebesar 49%. Kesimpulan pada penelitian ini yaitu terdapat hubungan strategi bauran dengan keputusan pasien memilih layanan kesehatan di unit rawat jalan rumah sakit pelita. Disarankan lebih tingkatkan lagi bauran pemasaran dan mencetak brosur yang telah di buat oleh tim marketing rumah sakit pelita, sosialisasi terkait pelayanan yang tersedia di rumah sakit dan membuat banner petunjuk arah rumah sakit pelita.