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Journal : International Journal Of Science, Technology

Knowledge Management To Improve Local Government Services: Knowledge Management Sadat, Anwar
International Journal of Science, Technology & Management Vol. 2 No. 3 (2021): May 2021
Publisher : International Journal of Science, Technology & Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i3.227

Abstract

This study aimed to improve the service of local governments in combining existing knowledge in an organization so that it can create, collect, maintain and manage employee knowledge and performance through the mastery of knowledge by all members. When knowledge sharing has been successfully applicated in ensuring the services survived in which each apparatus can synergy to achieve better performance to achieve common goals. employees in the Regional Government experience high mobility between agencies in the regions with various basic tasks and functions. Therefore, we need a high adaptability by an employee to be able to carry out tasks in a new place as quickly as possible. This condition results in an agency that is very important to manage its resources in order to support every employee (HR) possessed to carry out their duties properly even though the employee concerned has just entered his institution. This is where the importance of knowledge management or knowlegde management can be felt to keep the organization moving forward despite facing various situations that affect the performance of achieving organizational goals. This study uses a qualitative approach to the type of instrumental case study research. The location of the study was conducted at the Baubau City Regional Secretariat. Data collection techniques used, namely: in-depth interviews, document studies and observations. The results showed that Knowledge Management is an effort to improve the performance capabilities of local government apparatus services in managing their intellectual assets, in the form of existing knowledge and experience. The aim is to utilize these assets to achieve better service performance to accelerate the achievement of the objectives implemented in accordance with bureaucratic reform
Co-Authors Abdul Rahim Achmad Nurmandi Acmad, Farid YN Aftahudin Aftahudin Agustina Syarifudin Aksa Al Amin, Muhammad Alfinta, Muhammat Alim Amiruddin, Amirudin Andiyanto, Sakti Andy Arya Maulana Wijaya Ansar Suherman, Ansar Anwar Sadat Ashrofil, Muh Asmiddin Asmiddin Asrin Asrin Asrul Nazar Ayucandra, Lis Basir, Askal Cendy Rahmawaty Desfitha Maharani Putri Djays Djays Dwi Febrianti, Yuyun Dyah Mutiarin, Dyah Dyah Ningrum Sekartaji Eko Satria Fitriani Abbas Hadmar, Ahmad Muhardin Hanafi Hanafi Hanafi, Hanafi Azhar Hanifa, Lia Harry Fajar Maulana Hassan Ibrahim, Adil Hastuti Hastuti Hastuti Hastuti Herman Lawelai Husain, Rahmin Talib Ibrahim, Zumiyati Sanu Idris Idris Ilwan Ilwan Irman Irman Ishaq, L.M. Ahsan Jahami, Jasti Jundi Syahrul Ramadhan L.M. Azhar Sa'ban La Ode Muhammad Azhar Sya’ban Lia Hanifa Lia Hanifa Loilatu, Mohamad Jafar Marzuki Maulana, Harry Fajar Meirizka, Febby Youlani Melati, Mawar Misran Muh Askal Basir, Muh Askal Muhammad Yusuf Nastia Nastia Nastia Nastia Nastia Nastia, Nastia Nazar, Asrul Nunarti, Nunarti Nur Achmad, Farid Yusuf Nur Azizah Nur Hasan Nurdiniawati, Nurdiniawati Nurfaiza, Nurfaiza Nurlinda Nurlinda, Nurlinda Nursalin, Nursalin Rahmawati, Chendy Rajab Rajab, Rajab Restiani, Sitti Ainun Rian Andika Risno Alami Tarman Sa'ban, LM Azhar Sa’ban, L.M. Azhar Salmatia, Salmatia Saputri, Meri Meliyanti Sa’ban, L.M Azhar Shintia Yuniarti Sitti Cahyani, Wa Ode Syahdil, Muh. Erik Taedang, Muryanto Tasmin, La Ode Wd. Riniati Wijaya, Andi Arya Maulana Yanto, La Yudarsat, Andre Putra Yusna, Yusna Zainal Abidin