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All Journal YUME : Journal of Management jurnal ilmiah hospitality GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Industrial Engineering & Management Research (JIEMAR) International Journal of Health, Economics, and Social Sciences (IJHESS) Jurnal Kolaboratif Sains Jurnal Cakrawala Ilmiah NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Nanggroe: Journal Of Scholarly Service International Journal of Economics and Management Nanggroe: Journal of Scholarly Service Jurnal Pengabdian Masyarakat Mandira Cendikia (JPKM-MC) Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Journal of Business Integration Competitive Brilliant International Journal of Management and Tourism Jurnal Pemberdayaan Kepada Masyarakat
Tina Linda
Institut Bisnis Informasi Teknologi Dan Bisnis
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Other

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The Concept Of Tourism Destination Development In Indonesia Based On Socio-Economic In GSTC Criteria Using Bibliometric Approach furqan, Furqan; Yogi Putra; Mega Hernawati Harefa; Tina Linda
International Journal of Economics and Management Vol. 3 No. 02 (2025): IEM : International Journal of Economics and Management
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/iem.v3i02.62

Abstract

This study aims to answer the question of how much tourism destination managers in Indonesia have implemented a sustainability context by adopting the criteria that have been standardized in the global sustainable tourism council destination (GSTC-D) policy. This study uses a bibliometric method approach. The findings of the study are that out of 21 international studies indexed by Scopus, only 6 (six) studies focus on the development and management of sustainable tourism destinations in Indonesia using the GSTC-D approach. So this is a big challenge that needs to be faced together by both tourism destination managers and the Government and communities around tourist destinations to support each other in realizing sustainable tourism destinations throughout Indonesia. The conclusion is that subsequent research can study the management of sustainable tourism destinations in the cultural sector such as protection of cultural heritage, visiting cultural sites because Indonesia is rich in local wisdom, as well as studies on environmental impacts such as nature tourism conservation, resource management, and waste and emission management
Examining the Appeal of Quality Service: A Study on the Impact of Product Quality on Purchase Decisions at Hani Salon Agnes Pebriani; Ratih Amelia; Tyus Windi Ayuni; Tina Linda; Ahmad Rivai
Journal of Business Integration Competitive Vol. 1 No. 2 (2025): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v1i2.15

Abstract

Purchase decision-making is a critical aspect of consumer behavior that involves evaluating the quality of products or services offered. This study aims to analyze the influence of product quality on consumer purchase decisions at Hani Salon, a beauty salon located in Medan, Indonesia. As product variety increases in the market, consumers have become more selective, prioritizing service quality in their choices. A quantitative research approach was employed, with data collected through questionnaires and interviews. The findings reveal that product quality has a positive and significant impact on purchase decisions, with a coefficient of determination (R²) of 90.2%. These results suggest that enhancing product quality at Hani Salon can significantly drive consumer purchase decisions and offer strategic insights for improving customer satisfaction and loyalty.
A CRITICAL ANALYSIS OF MARKETING STRATEGIES IN ENHANCING THE COMPETITIVE ADVANTAGE OF CAFE PONDOK REZEKI DELI TUA Purnama Sari; Ratih Amelia; Jessica Andre; Tina Linda; Ahmad Fadli
Journal of Business Integration Competitive Vol. 1 No. 2 (2025): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v1i2.18

Abstract

Marketing strategy plays a crucial role in influencing the success and competitiveness of a business. Effective marketing strategies enhance a company's ability to expand its market share and achieve desired profitability. This study aims to identify appropriate marketing strategies for Cafe Pondok Rezeki Deli Tua to strengthen its competitive advantage. A descriptive qualitative approach was employed, utilizing SWOT analysis through the Internal Factor Analysis Summary (IFAS) and External Factor Analysis Summary (EFAS) matrices. The findings reveal that a Growth-Oriented Strategy is the most suitable approach, as the business is positioned in Quadrant I with positive results. It is recommended that Cafe Pondok Rezeki Deli Tua further enhance its marketing efforts, particularly focusing on the marketing mix elements, to effectively compete with other cafés in the region.
Diseminasi Sistem Jaminan Produk Halal Berbasis Komunitas: Studi pada Persati Beken di Medan Yogi Putra; Tina Linda; Devia Febrina; Lidia Berliana Siboro; Mega Hernawati Harefa
Nusantara: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 3 (2025): Agustus : NUSANTARA Jurnal Pengabdian Kepada Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/nusantara.v5i3.6492

Abstract

The socialisation of information about the Halal Product Guarantee System aims to open the insights and knowledge of MSME players regarding the benefits and importance of halal certification on products. The method used by the service team is through structured socialisation activities regarding the system. The results of this activity show that the entire series of socialisation went smoothly, and received a positive response from MSME players. They feel motivated and encouraged to immediately take part in further activities, including halal companion training which is one of the main requirements in the process of applying for product halal certification
Pelatihan UMKM Di Kelurahan Helvetia Timur Elyzabeth Wijaya; Ester; Tina Linda; Devia Febrina; Agus Susanto
Jurnal Pengabdian Masyarakat Mandira Cendikia Vol. 3 No. 1 (2024)
Publisher : YAYASAN PENDIDIKAN MANDIRA CENDIKIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Usaha mikro kecil dan menengah (UMKM) memiliki peran penting bagi suatu negara. Keberadaan UMKM akan memberiakan sumbangsih terhadap peningkatan pertumbuhan dan perkembangan ekonomi suatu negara. UMKM muncul dari orang-orang yang memiliki inisitif dan keberanian dalam mendirikan usaha atau bisnis. Jumlah UMKM di Indonesia terus mengalami peningkatan termasuk di provinsi Sumatera khususnya di kelurahan Helvetia Timur. Banyak potensi yang ada di kelurahan Helvetia Timur yang bisa dimanfaatkan untuk diolah menjadi kegiatan bisnis atau usaha. Untuk menciptakan peluang usaha baru maka diperlukan orang-orang kreatif dan inovatif dalam mengembangkan bisnisnya. Pengabdian ini bertujuan untuk memberiakan motivasi kepada masyarakat agar tertatik untuk mengembangkan potensi yang dimilinya agar dapat menciptakan dan mengembangkan kegiatan usaha atau bisnis baru.
Impact of Halal Tourism on Revisit Intention: The Role of Homophily at Sabang Island Mega Hernawati Harefa; Tina Linda; Lidia Berliana Siboro; Jimmy Kelana; Tony Honkley
Journal of Business Integration Competitive Vol. 2 No. 2 (2026): Journal of Business Integration Competitive
Publisher : Yayasan Bina Bisnis Nusantara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64276/jobic.v2i2.80

Abstract

This study examines the impact of halal tourism on return intention, with homophily as a mediating variable among visitors from North Sumatra who travel to tourist destinations in Sabang Island and Banda Aceh. The growing interest in halal tourism highlights the importance of aligning tourism services with travelers' religious beliefs. However, there remains a gap in understanding how perceived social and cultural similarities (homophily) can enhance revisit intention. A quantitative approach was used, employing a survey technique to collect data from 95 respondents through accidental sampling. Structural Equation Modeling Partial Least Squares (SEM-PLS) was applied to assess direct and indirect relationships between variables. The findings show that halal tourism positively and significantly impacts revisit intention. Additionally, halal tourism significantly influences homophily, which, in turn, affects revisit intention. These results suggest that homophily mediates the relationship between halal tourism and return intention. When tourists share similar beliefs, lifestyles, and religious practices with a destination, it fosters emotional connection and comfort. This study emphasizes the importance of developing halal tourism locations that not only provide sharia-compliant facilities but also cultivate social interactions tailored to tourists' attributes. Destination managers and stakeholders must focus on value alignment, community engagement, and inclusive social interactions to enhance tourist loyalty and encourage repeat visits
Penyuluhan Pengelolahan Keuangan Pada Siswa/I SMK Tritech Informatika Medan Tina Linda; Mega Hernawati Harefa; Lidia Berliana Siboro; M. Fakhrul Hirzi; Hamjah Arahman; Indra Budiman; Yusnaini
Battuta-Jurnal Pemberdayaan Masyarakat Vol 2 No 1 (2025): Edisi Januari
Publisher : LPPM Universitas Battuta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penyuluhan pengelolaan keuangan pada siswa/i SMK Tritech Informatika Medan bertujuan untuk memberikan pengetahuan dan keterampilan terkait pentingnya pengelolaan keuangan yang baik sejak dini. Dalam menghadapi perkembangan teknologi dan ekonomi yang pesat, pemahaman generasi muda tentang pengelolaan keuangan menjadi sangat penting untuk membentuk kebiasaan finansial yang sehat. Program ini dirancang untuk mempersiapkan siswa/i agar mampu mengelola keuangan pribadi secara efektif, mencakup tabungan, investasi, dan pengelolaan utang.  Metode yang digunakan meliputi ceramah, diskusi kelompok, dan studi kasus praktis yang relevan dengan kehidupan sehari-hari siswa. Materi yang disampaikan oleh praktisi di bidang keuangan mencakup dasar-dasar pengelolaan uang, pembuatan anggaran pribadi, pencatatan pemasukan dan pengeluaran, serta perencanaan keuangan jangka panjang. Selain itu, siswa diberikan pemahaman tentang berbagai produk keuangan seperti tabungan, deposito, asuransi, dan penggunaan aplikasi keuangan untuk mempermudah perencanaan keuangan. Program ini juga menekankan pengembangan karakter kewirausahaan dengan mendorong siswa untuk memahami pentingnya berinvestasi dan memanfaatkan peluang usaha kecil. Sikap disiplin dalam mengelola keuangan serta penghindaran perilaku konsumtif menjadi fokus utama dalam penyuluhan ini. Dengan adanya program ini, siswa diharapkan mampu menghadapi tantangan keuangan di dunia nyata dengan lebih percaya diri, serta menerapkan pengetahuan yang diperoleh untuk mencapai stabilitas finansial pribadi.  Keberhasilan kegiatan ini diharapkan dapat membawa dampak positif jangka panjang, baik bagi pola pikir finansial siswa maupun dalam mendukung kesuksesan mereka secara pribadi dan profesional di masa depan.
The Impact of Teamwork Towards Employees’ Performance in Finance Department at The Ritz-Carlton Bali Mico Lierence; Devia Febrina; Tina Linda
Brilliant International Journal Of Management And Tourism Vol. 5 No. 1 (2025): : Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v5i1.3661

Abstract

Hospitality industry is one of the largest industries in the world that delivers service to guests and continuously relies heavily on its human resources in order to deliver the best service and experience for guests. To have all tasks and assignments finished without any error, such as human error or system error, teamwork is needed so that the team could anticipate any obstacles against their work lines. The purpose of doing this research is to know whether there is any impact of Teamwork towards Employees’ Performance in Finance department at The Ritz-Carlton Bali. The indicators of Teamwork are management, social cooperation, work commitment, and evaluation. And the indicators of Employees’ Performance are productivity, quality of work, and time management. The population in this research consists of all employees in Finance department at The Ritz-Carlton Bali, therefore, the amount of sample in this research is 29 staffs. The sampling method used in this research is census sampling. Based on the hypothesis results, it can be seen that Teamwork has impact on Employees’ Performance in Finance department at The Ritz-Carlton Bali and also it has a positive and strong relationship with Employees’ Performance based on correlation coefficient test. After conducting research and data analysis, the writer provided some recommendations based on the conclusion that might be helpful for the company to solve the problem
The Influence of Teamwork Towards Employee Performance in Front Office Department at JW Marriott Medan Vanessa Eveline; Hengky Kosasih; Tina Linda
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 2 No. 3 (2023): September : Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v2i3.2105

Abstract

In hospitality industry, working in a team necessitates a high level of interaction among coworkers. It has been suggested that cooperation contributes to great employee performance because one coworker may have unique competencies, abilities, and expertise that others do not, yet which are necessary for performing a certain task. Therefore, this research is done in order to measure the influence of teamwork towards the employee performance at JW Marriott, Medan. Employee job performance can only be achieved at its best when all the working elements of the organization perform together. Teamwork has been considered as one of the most desired attributes, which an employer wishes to have in modern day organization. The methods or instruments which are used in order to measure this research are quantitative method, deductive approach, descriptive and causal research. In addition, the selection of samples that the writer use in this research is using census sampling by using 30 employees in front office. Besides that, the methods which are used to collect the data are primary and secondary. The results are done through the tests which are research instruments, descriptive statistics, classical assumption test, coefficient of determination (adjusted R2) and hypothesis test. By using these tests, it show that teamwork simultaneously have the influence towards employee performance at JW Marriott, Medan. The writer provides some recommendations which are important for the industry to implement.
Menjelajahi Peran Perceived Enjoyment dan Customer Relationship Management dalam Meningkatkan Loyalitas Pelanggan melalui Kepuasan: Studi Kasus Hotel Montigo, Batam Tina Linda; Lidia Berliana Siboro, Mega Hernawati Harefa, Jimmy Kelana
YUME : Journal of Management Vol 9, No 1
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v9i1.10428

Abstract

Penelitian ini bertujuan untuk menguji faktor-faktor yang mempengaruhi perilaku pelanggan yang berujung pada loyalitas pelanggan, dengan fokus pada peran perceived enjoyment dan customer relationship management (CRM) dalam meningkatkan loyalitas melalui kepuasan konsumen. Secara teoretis, penelitian ini menggunakan Expectancy Disconfirmation Theory (EDT) untuk menyelidiki hubungan antara perceived enjoyment, CRM, dan loyalitas pelanggan, serta mengintegrasikan peran mediasi dari kepuasan konsumen. Model konseptual yang diusulkan diukur menggunakan data yang dikumpulkan dari 127 pelanggan yang menginap di Hotel Montigo, Batam. Survei menggunakan metode Partial Least Squares Structural Equation Modeling (PLS-SEM) menunjukkan bahwa perceived enjoyment dan CRM memiliki korelasi yang signifikan dengan kepuasan konsumen, yang pada gilirannya memengaruhi loyalitas pelanggan secara signifikan. Selain itu, penelitian ini menemukan bahwa CRM berperan sebagai mediator utama yang memperkuat pengaruh perceived enjoyment terhadap loyalitas pelanggan. Penelitian ini juga memberikan implikasi manajerial bagi industri perhotelan, menekankan pentingnya meningkatkan pengalaman pelanggan dan praktik CRM untuk membangun loyalitas pelanggan yang berkelanjutan. Temuan ini memberikan kontribusi baik dari perspektif teoretis maupun praktis, serta memberikan rekomendasi bagi manajemen hotel untuk membangun hubungan yang lebih kuat dengan pelanggan dan meningkatkan strategi retensi di industri perhotelan yang sangat kompetitif di Batam. Kata Kunci: Perceived Enjoyment, Customer Relationship Management, Customer Loyalty, Kepuasan Konsumen
Co-Authors Agnes Pebriani Agus Susanto Agus Susanto Ahmad Fadli Ahmad Rivai Albert Albert Andre , Jessica Benny Lim Devia Febrina Duffin Edward Harnjo Elyzabeth Wijaya Erina Alimin Ester Febria, Devia Furqan Furqan, Furqan Hamjah Arahman Heni Pujiastuti Herawati, Anis IKA PUSPA SATRIANNY Indra Budiman Jimmy Kelana Jimmy Kelana Juliana Juliana Jung Sen Kanwo, Kanwo Kelana, Jimmi Kosasih, Hengky Kuandi Chandra Lidia Berliana Siboro Lidia Siboro Lim, Benny M. Fakhrul Hirzi Mega Harefa Mega Hernawati Harefa Mico Lierence Purnama Sari Ratih Amelia Santoso , Widodo Heru Siboro, Lidya Berliana Sri Aprianti Tarigan Susamto S Susanto Susanto Susanto Thamrin Theng, Bestadrian Prawiro Tony Honkley Tyus Windi Ayuni Vanessa Eveline Yogi Putra Yusnaini