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Strategi Pemerintah Daerah Dalam Meningkatkan Pendapatan Asli Daerah Di Kabupaten Bolaang Mongondow Utara Aneta, Asna; Yuliyani Solihin, Dwi Indah; Aneta, Yanti; Podungge, Abdul Madjid; Podungge, Abdul Wahab; Hunawa, Robby
Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi Vol 4 No 1 (2025): Januari - Juni 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Poliitik Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59713/jipik.v4i1.1163

Abstract

The phenomenon of problems faced in increasing the productivity of the State Civil Apparatus (ASN) in Indonesia is closely related to the mismatch between the composition of positions and the competencies possessed by ASN. This is further exacerbated by efforts to simplify the bureaucracy that have not been fully supported by increasing the ability and mastery of technology, which has the potential to hinder efficiency in public services. This article aims to analyze and describe 1) How the match between the composition and competency of the State Civil Apparatus affects the productivity of the bureaucracy in Indonesia; and 2) evaluate the effectiveness of bureaucratic simplification and equalization of positions in increasing the efficiency of decision-making and matching the composition of ASN with the existing workload. The research method used is a qualitative method. The data analysis used is an interactive model analysis consisting of three analysis components, namely: 1) Data Reduction; 2) Data Presentation; 3) Data Verification and Conclusion Drawing. The results of the article show that: 1) the mismatch between the composition and competency of ASN is still a major challenge in increasing the productivity of the bureaucracy in Indonesia. Countries with efficient bureaucratic systems such as Singapore and Estonia show that ASN placement based on strict competency evaluation can optimize performance, even though the age of the ASN is older. Therefore, Indonesia needs to adopt a more comprehensive approach, such as a continuous training system that is tailored to the needs of specific sectors, to improve the quality of ASN and streamline the bureaucratic structure to achieve higher productivity; 2) bureaucratic simplification and job equalization can match the composition of ASN with the workload more efficiently, allowing for faster and more responsive decision-making. An early retirement scheme can be a solution to replace less adaptive ASN with a workforce that is better prepared to face the challenges of technology and organizational dynamics. However, the success of bureaucratic simplification depends on the competence of the remaining ASN, who must be ensured to have skills that match the demands of change and the needs of the organization.
PENGARUH KEMAMPUAN DAN MOTIVASI KERJA PEGAWAI TERHADAP KUALITAS PELAYANAN PUBLIK DI KANTOR SAMSAT KABUPATEN GORONTALO Hanasi, Raihan A.; Aneta, Asna; Abdussamad, Juriko
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 7, No 2 (2024): JIMB - VOLUME 7 NOMOR 2 SEPTEMBER 2024
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v7i2.27469

Abstract

Abstrak: Penelitian ini bertujuan untuk mengetahui pengaruh secara parsial maupun simultan dari kemampuan dan motivasi kerja pegawai terhadap kualitas pelayanan publik di kantor SAMSAT Kabupaten Gorontalo. Pendekatan dalam penelitian ini adalah kuantitatif. Sumber data dalam penelitian ini adalah data primer yang dilakukan menggunakan penyebaran kuesioner pada responden yang telah memenuhi standar sampel penelitian. Teknik analisis data yang digunakan adalah analisis regresi berganda dengan menggunakan bantuan program SPSS. Hasil penelitian menunjukan bahwa (1) Kemampuan Kerja berpengaruh positif dan signifikan terhadap Kualitas Pelayanan Publik di Kantor Sistem Administrasi Manunggal Satu Atap (SAMSAT) Kabupaten Gorontalo. (2) Motivasi Kerja berpengaruh positif dan signifikan terhadap Kualitas Pelayanan Publik di Kantor Sistem Administrasi Manunggal Satu Atap (SAMSAT) Kabupaten Gorontalo. (3) Kemampuan Kerja dan Motivasi Kerja secara bersama-sama berpengaruh positif dan signifikan terhadap variabel Kualitas Pelayanan Publik di Kantor Sistem Administrasi Manunggal Satu Atap (SAMSAT) Kabupaten Gorontalo. Besarnya koefisien determinasi atau angka Adjusted R Square adalah sebesar 0,814. Nilai ini menunjukan bahwa sebesar 81,4% variabilitas Kualitas Pelayanan Publik Kantor Sistem Administrasi Manunggal Satu Atap (SAMSAT) Kabupaten Gorontalo dapat dipengaruhi oleh Kemampuan Kerja dan Motivasi Kerja, sedangkan sisanya sebesar 18,6% dipengaruhi oleh variabel lain seperti variabel budaya organisasi, disiplin kerja, kompensasi, penempatan kerja, lingkungan kerja, komitmen kerja, gaya kepemimpinan, serta kompetensi pegawai
Implementasi Kebijakan Alokasi Dana Desa (add) di Desa Lamu Kecamatan Tilamuta Kabupaten Boalemo Pitoi, Linda; Aneta, Asna; Tohopi, Rustam
Jurnal PubBis Vol 8 No 1 (2024)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v8i1.754

Abstract

Penelitian ini bertujuan untuk mengetahui implementasi kebijakan Alokasi Dana Desa di Desa Lamu Kecamatan Tilamuta Kabupaten Boalemo, dan Faktor-Faktor yang menentukan implementasi Kebijakan Alokasi Dana Desa di Desa Lamu Kecamatan Tilamuta Kabupaten Boalemo dilihat dari aspek komunikasi, Sumber Daya, Disposisi dan struktur Birokrasi. Metode penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian Deskriptif Kualitatif, sedangkan teknik pengumpulan data yang digunakan adalah dengan observasi wawancara mendalam dan dokumentasi. Hasil penelitian menunjukkan bahwa implementasi kebijakan ADD di Desa Lamu telah berjalan dengan beberapa tantangan dan keberhasilan. Pada tahap awal, sosialisasi kebijakan ADD kepada masyarakat desa menjadi faktor kunci untuk mendapatkan dukungan dan partisipasi aktif dari masyarakat dalam penyusunan rencana penggunaan dana desa. Pembentukan Kelompok Kerja Dana Desa (K2D) telah membawa perubahan positif dengan melibatkan masyarakat dalam pengawasan dan pengendalian penggunaan dana. Meskipun demikian masih perlu ditingkatkan pengawasan dari masyarakat juga masih perlu ditingkatkan untuk mencegah potensi penyalahgunaan dana. Meskipun begitu, laporan keuangan yang disusun secara transparan telah meningkatkan akuntabilitas dalam penggunaan Dana Desa. Sedangkan Faktor-Faktor yang menentukan keberhasilan Implementasi Kebijakan Alokasi Dana Desa di Desa Lamu Kecamatan Tilamuta Kabupaten Boalemo dilihat dari aspek komunikasi, sumber daya, disposisi dan struktur birokrasi sudah dilakukan dengan baik, tetapi masih belum maksimal karena Sumber Daya yang ada masih kurang dan belum berkompoten dalam pemahaman teknis di tingkat desa dalam penyusunan rencana kegiatan yang berdaya guna dan sesuai dengan prioritas masyarakat, serta dilihat dari aspek pemberian informasi terhadap kegiatan yang dilakukan oleh Kepala Desa sudah sesuai dengan yang diharapkan oleh masyarakat melalui papan informasi atau baliho. Kata Kunci : Implementasi Kebijakan, Sumber daya, Alokasi Dana Desa, pengawasan
ANALYSIS OF THE EFFECT OF LEADERSHIP BEHAVIOR AND ORGANIZATIONAL CULTURE ON THE QUALITY OF PUBLIC SERVICES IN THE LOCAL GOVERNMENT OF GORONTALO PROVINCE Yuliani Solihin, Dwi Indah; Wahab Podungge, Abdul; Aneta, Asna
Iapa Proceedings Conference 2025: IAPA 2025 Hybrid Annual Conference & Congress INDIGESNOUS PUBLIC ADMINISTRATION
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2025.1319

Abstract

Public service is one of the main pillars in realizing good governance. However, in many regions, including Gorontalo Province, service quality still faces various challenges such as low responsiveness of officials, slow bureaucracy, and suboptimal public satisfaction. This condition emphasizes the urgency of conducting a study on internal organizational factors, particularly leadership behavior and organizational culture, which are believed to play an important role in improving public service quality. This study aims to analyze the influence of leadership behavior and organizational culture on the quality of public services within the Gorontalo Provincial Government. The method used is a survey with a mixed methods approach, involving 73 respondents randomly selected from a total population of 270 employees, supported by qualitative data through interviews, observations, and documentation studies. The results of the study show that leadership behavior contributes significantly to improving the quality of public services by 25.2%, while organizational culture has an influence of 31%. Simultaneously, these two variables contribute 73.2% to the quality of public services, with the remainder being influenced by other factors. These findings imply that strengthening transformational leadership and developing a positive organizational culture are key strategies for realizing responsive, transparent, and accountable public services at the local government level.
Tata Kelola Pariwisata di Kota Gorontalo (Studi Kasus Benteng Otonaha dan Tamendao Beach) Samadi, Fitria; Aneta, Asna; Aneta, Yanti
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.4351

Abstract

Penelitian ini bertujuan untuk menganalisis tata kelola pariwisata di Kota Gorontalo dengan fokus pada dua objek wisata, yaitu Benteng Otanaha dan Tamendao Beach. Kedua destinasi ini dipilih sebagai representasi wisata budaya-sejarah dan wisata alam yang memiliki potensi besar namun masih menghadapi berbagai tantangan pengelolaan. Penelitian ini menggunakan pendekatan kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi yang melibatkan pemerintah, pengelola wisata, serta masyarakat lokal. Analisis dilakukan dengan menggunakan teori governance Pierre & Peters (2020), yang mencakup lima indikator utama: networked governance, kolaborasi, ko-governance, konflik dan negosiasi, serta multi-level governance. Hasil penelitian menunjukkan bahwa tata kelola pariwisata di Kota Gorontalo belum berjalan optimal. Pada aspek networked governance, kerja sama antaraktor masih lemah dan belum terstruktur. Kolaborasi antara pemerintah, masyarakat, dan pelaku usaha belum terbentuk secara strategis karena belum adanya kesepakatan peran yang jelas. Ko-governance menunjukkan bahwa pemerintah masih dominan, sementara peran masyarakat belum seimbang. Pada aspek konflik dan negosiasi, ditemukan perbedaan kepentingan terutama terkait lahan dan pengembangan fasilitas wisata. Sementara itu, multi-level governance belum berjalan terpadu karena kurangnya sinkronisasi antara pemerintah kota, provinsi, dan pihak pengelola. Penelitian ini menegaskan perlunya penguatan koordinasi, peningkatan kapasitas SDM pariwisata, perbaikan infrastruktur, serta model tata kelola partisipatif untuk mewujudkan pengelolaan pariwisata yang berkelanjutan di Kota Gorontalo.
Quality of Academic Administration Services at the Faculty of Social Sciences Gorontalo State University: Analysis with the SERVQUAL Model Rahman H. Lahabu; Asna Aneta; Juriko Abdussamad; Irawaty Igirisa; Fenti Prihatini Tui; Rustam Tohopi
International Journal of Economics, Business and Innovation Research Vol. 5 No. 01 (2026): December - January, International Journal of Economics, Business and Innovatio
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v5i01.2694

Abstract

Academic administration services are a central element in supporting the smooth educational process in higher education because it is the entrance to all student academic activities. This study aims to describe the quality of academic administration services at the Faculty of Social Sciences, Gorontalo State University using the SERVQUAL model. The research approach is qualitative with interview, observation, and documentation techniques. The results show that the reliability and physical evidence of the service are good, but responsiveness, reassurance, and empathy need to be improved especially in periods of high workload. The research recommends optimizing SOPs, increasing human resource capacity, and digitizing services to improve the quality of academic administration services.
Gender and Governance: Exploring Women's Leadership in Private Higher Education in Gorontalo Tety Thalib; Asna Aneta; Zulaecha Ngiu; Juriko Abdussamad
Jurnal Ilmiah Multidisiplin Amsir Vol 3 No 2 (2025): Juni
Publisher : AhInstitute of Research and Community Service (LP2M) Institute of Social Sciences and Business Andi Sapada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62861/jimat amsir.v3i2.602

Abstract

This study aims to explore the dynamics of women's leadership in the governance of private universities in Gorontalo Province, focusing on the challenges, strategies, and their contributions to the quality of management of higher education institutions. Although the discourse of gender equality is increasingly strengthening in the world of education, the representation of women in strategic positions is still relatively limited. A qualitative approach was used with a case study method through in-depth interviews, participant observation, and document review in a number of private universities in Gorontalo. The results of the study indicate that women leaders have high adaptive capacity, build collaborative leadership models, and play an important role in driving institutional innovation. However, they still face various structural barriers, including gender stereotypes, patriarchal culture, and lack of internal policy support. This study concludes that empowering women's leadership not only has an impact on more inclusive and responsive governance, but also on improving the academic quality and governance of universities as a whole. The implications of these findings encourage the need for affirmative policies and institutional cultural transformation to strengthen participation in higher education leadership structures.
IMPLEMENTATION MODEL INDONESIAN HEALTHY FAMILY APPROACH PROGRAM POLICY (PIS-PK): CASE STUDY IN NORTH GORONTALO REGENCY Youke Lidya Herty Lumataw; Asna Aneta; Rauf A. Hatu; Yanti Aneta
INTERNATIONAL JOURNAL OF SOCIETY REVIEWS Vol. 3 No. 5 (2025): MAY
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Implementation policy public is stages important thing that determines success achievement objective policy . This study to study various implementation models such as Edward III, CFIR, SAF, as well top-down and bottom-up approaches , to understand factors determinant success policies , especially in context sector health based on family . Research show that factor key in implementation covering clarity communication , readiness source power , attitude implementer , and structure responsive bureaucracy . In addition that , involvement stakeholders interest local and adaptation to context socio-political become determinant effectiveness implementation policy.Analysis This confirm importance multi-level and collaborative approach in implementation policy . With merge various theoretical models and empirical data , results study This can become reference strategic For strengthening policy more public​ effective and sustainable .    
THE SYNERGY OF DPRD AND GORONTALO PROVINCE GOVERNMENT IN THE MODEL COLLABORATIVE GOVERNANCE Espin Tulie; Asna Aneta, Yanti Aneta, Ismet Sulila
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 7 (2025): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to explore the synergy between the DPRD and the provincial government in order to create effective governance using a collaborative governance approach. This study focuses on four key elements, namely initial conditions, institutional design, leadership, and collaboration processes. Qualitative methods are applied with data collection techniques in the form of in-depth interviews, field observations, documentation studies, and focus group discussions. The results of the study indicate that collaboration between the DPRD and the provincial government is often colored by differences in priorities. The DPRD tends to focus on constituent aspirations, while the provincial government emphasizes macro-scale development strategies. Institutional designs, such as public consultation forums and Musrenbang , although designed to support collaboration, still require optimization to be more effective. Inclusive and communicative leadership plays an important role in building harmonious working relationships, while less responsive leadership can be an obstacle. This study recommends aligning visions, strengthening institutional mechanisms, developing collaborative leadership styles, and using technology to increase transparency and efficiency. These findings are expected to contribute to improving regional governance in a more inclusive and sustainable manner.
REVITALIZATION OF CULTURAL VALUES IN PUBLIC ADMINISTRATION REFORM (A STUDY OF CIVIL SERVANTS IN GORONTALO) Novel Acub Umar; Asna Aneta; Nur Mohamad Kasim; Udin Hamim
INJOSEDU: International Journal of Social and Education Vol. 2 No. 6 (2025): JUNE
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Public administration reform aims to create a professional, efficient, and service-oriented bureaucracy. However, in its implementation, bureaucratic modernization often ignores local cultural values that have long been guidelines for work ethics, including for Civil Servants (PNS). This study examines the revitalization of cultural values in public administration reform, focusing on PNS in Gorontalo. This study uses a qualitative approach with a descriptive method, where data are collected through interviews, observations, and document analysis. The results of the study indicate that local cultural values of mutual cooperation, honesty, and the principle of harmony between customs, social norms, and religion still influence the work ethic of PNS in Gorontalo. However, the implementation of these values faces challenges in a bureaucratic system that increasingly prioritizes administrative procedures and compliance with formal regulations. Several factors that hinder cultural revitalization in public administration include rigid bureaucratic structures, lack of culture-based training, and low integration of cultural values in institutional policies. This study recommends a strategy for revitalizing cultural values in public administration reform, including through strengthening local wisdom-based training, developing culture-oriented leadership, and aligning regulations with the social values of society. With this approach, it is hoped that a bureaucracy can be formed that is not only modern and efficient, but also more inclusive, humanistic, and rooted in local cultural values.
Co-Authors A, Apriani Abdul Haris PanaI Abdul Madjid Abdul Wahab Podungge Abdulatif, Fatmawati Acub Umar, Novel Adam, Sitti Noer Fadhillah Adam, Sry Fidyawati Afriyani Katili Agung Nugraha Agussalim, Alfiyah Ahmad, Muhtar Alamri, Rivan Andriean Andjar Angraini, Feni Arifin Arifin Ashwad Ashwad Astri Hasniyantri Lanio Badjeber, Fikran Badjuka, Alexander H. Bahuwa, Tiara Oktaviani Datau, Ramdan Dian Fitriani Karim Djoko Lesmana Radji Dwi Indah Yuliani Sholihin Dwi Indah Yuliani Solihin Edhi Ismail Eduart Wolok Erni Soleman Espin Tulie Espin Tulie Fadli Sandewa Fahira Dwi Putri, Annesha Femy M. Sahami Fence M Wantu Fenti Prihatini Fenti Prihatini Dance Tui Fenti Prihatini Dance Tui Ferry Monoarfa Fidi Mustafa Fidya Nur Alifah Mardjun Hadi Saputro Wirakusumah Hadi Saputro Wirakusumah Hais Dama Hanasi, Raihan A. Heldi Vanni Alam Hendrawan Kamaru Hilumalo, Nurain Hulinggi, Pebriyanto A. Ibrahim, Danial Idrus Mohamad Thomas Mopili Ikbal Opi Imelda Suma Irawaty Igirisa Irwan Halid Ismet Sulila Jamaluddin Ahmad Juriko Abdussamad Juriko Abdussamad Kahar, Muhammad Syahrul Kamumu, Rahmat Raihan Kokalo, Milawati Lasena, Sirajudin Linang Musa Mely Pakaya Meyko Panigoro Mozin, Sri Yulianty Muchtar Ahmad Muh. Ikbal Panyue Mukharomah, Siti Mursalin Mutmainah Amran Naki, Mohamad Rasid Nelty U. Aliwu Ngiu, Zulaecha Novel Acub Umar Novianty Djafri Nuna, Muten Nur Mohamad Kasim Nurlela Usman Nurul Khairunnisa Kobis Pakaya, Rahmatia Pateda, Rahmatia Pitoi, Linda Podungge, Abdul Wahab Rahma Alhasni Rahman H. Lahabu Rahmat Kokalo, Milawaty Rajak, Fadila Abdul Rara Ayudyah Olii Rauf A. Hatu Rauf A. Hatu Rauf A.Hatu Robby Hunawa Robby Hunawa Roni Taningo Rosman Ilato Rudin, Maryam Rudin Rusli Isa Salam, Ridwan Samadi, Fitria Sandi Prahara Sa’ban, Ingki Nurcahayani sintiya hintalo Sofyan Noho Sri Harijati Stevani Laude Sukarman Kamuli Suprianto, Sri Astuti Taufik Harun Taufiq, Rahmat Tee-Anastacio, Princess Alyssa D. Tessy Nursanty Podungge Tety Thalib Tety Thalib Thalib, Tety Tohopi, Rustam Tulie, Espin Udin Hamim Umar, Novel Umar, Nurmala Wahab Podungge, Abdul Warsono, Putri Widiantoro, Mohamad Agung Yacob Noho Nani Yakob Noho Nani Yakob Noho Nani Yakob Noho Nani Yanti Aneta Yantoi, Dion Sanjaya Yeyen Saptiani Sidiki Youke Lidya Herty Lumataw Youke Lidya Herty Lumataw Yowan Tamu Yuliani Solihin, Dwi Indah Yuliani, Dwi Indah Yulianti Taib Yuliyani Solihin, Dwi Indah Yurifto Sastro Zuchri Abdussamad