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All Journal Journal of Governance Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Surya Masyarakat Jurnal Investasi Jurnal Syntax Transformation Jurnal Surya Masyarakat Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Jurnal Ilmiah Publika Reputation : Jurnal Hubungan Masyarakat Devotion: Journal of Research and Community Service International Journal of Social Service and Research International Journal of Science and Society (IJSOC) Indonesian Journal of Multidisciplinary Science Journal of Social Research COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Journal Of World Science Jurnal Signal Journal of Comprehensive Science Edunity: Kajian Ilmu Sosial dan Pendidikan Journal of Social Science Asian Journal of Management Analytics Jurnal Indonesia Sosial Teknologi Jurnal Indonesia Sosial Sains Journal Research of Social Science, Economics, and Management Jurnal Pendidikan Indonesia (Japendi) Matriks Jurnal Ekonomi, Teknologi dan Bisnis ATHENA: Journal of Social Culture and Society Apollo: Journal of Tourism and Business Indonesian Journal of Advanced Research (IJAR) Equivalent: Jurnal Ilmiah Sosial Teknik IMAGIONARY : Jurnal Seni, Desain dan Multimedia Triwikrama: Jurnal Ilmu Sosial Journal Of Public Policy (Social Politics) Sciences (Polisci) Journal Of Economic Sciences (Ekuisci) Journal of Management, Economic, and Financial Asian Journal of Social and Humanities Jurnal Greenation Sosial dan Politik Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis Aksi Kita: Jurnal Pengabdian Kepada Masyarakat Jurnal Pintar Pengabdian dan Pemberdayaan Masyarakat
Siti Khumayah
Universitas Swadaya Gunung Jati
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Neuroscience Physics Public Health Social Sciences Other

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The Role of SKP Application In Improving Employee Performance Aldi Febrian Jaya; Alfandi Fadillah; Siti Khumayah; Khaerudin Imawan
Journal Research of Social Science, Economics, and Management Vol. 3 No. 11 (2024): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v3i11.674

Abstract

Civil Servants (PNS) are in front of all government activities to meet the needs of the community and become the driving force of government processes in Indonesia. The government's human resources agency (BKPSDM) in Majalengka Regency has started carrying out their work procedures online as everyone can now access the Internet. processes and obstacles and how to overcome these obstacles This study uses qualitative research with descriptive methods, the selection of this method is in accordance with the opinions of Miles and Huberman Punch (1992), namely data reduction, data presentation and conclusions. Data was collected from various sources through interviews. Observations were also made at the place of Employee Performance Target (SKP). Based on the results of the study, it can be concluded that the SKP assessment at the Human Resources Personnel and Development Agency (BKPSDM) of Majalengka Regency performance standards assessed and evaluated by the sirancage system are considered quite effective. This is because for filling out SKP related to online attendance with the sirancage application itself, this ASN management independently has the ability to describe and identify ASNs that function effectively and not. ASN itself uses SKP components and work behavior.
Public Service Transformation : Improving the Service Quality of Regional Public Companies Fadhillah Shofa Lucyana; Fiki Azkiya; Tazqiyatas Safira; Siti Khumayah; Khaerudin Imawan
Jurnal Syntax Transformation Vol 5 No 6 (2024): Jurnal Syntax Transformation
Publisher : CV. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jst.v5i6.962

Abstract

This research was conducted because there was a decrease in the number of customers of the Tirta Giri Nata Drinking Water Regional Public Company in Cirebon City during the 2021-2023 period. This research uses a qualitative method by collecting data through interviews, observation and documentation. This research uses public service theory which focuses on the five main service quality dimensions related to customer service by public water companies: Tangibles, responsiveness, reliability, assurance and empathy. This study uses an interactive model data analysis procedure, which begins with data collection and continues with data reduction, data visualization, and conclusion drawing as the final step. The results showed that the service quality of PERUMDA Tirta Giri Nata Cirebon City still did not meet the five main success indicators, namely reliability, responsiveness, assurance, empathy, and tangible. The conclusion of this study is that the quality of customer service at PERUMDA Tirta Giri Nata Cirebon City, especially in terms of administrative and technical complaint services, has not yet reached an optimal level. There are still shortcomings in fulfilling the expected dimensions and indicators of service quality.
Quality of Public Services with the Utilization of Digital Platforms in Perumdam Salzabila Haryani; Herlina Nur W; Winda Winda; Muhamad Gani Akbar; Siti Khumayah; Khaerudin Imawan
Asian Journal of Social and Humanities Vol. 2 No. 10 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i10.336

Abstract

The government is responsible for providing various aspects of state life, including services to meet health and education needs. The importance of this research is to determine how Perumdam Tirta Darma Ayu uses digital platforms to improve the capabilities of its human resources and solve unsolved problems. The headquarters of the Tirta Darma Ayu Regional Public Company for Drinking Water is the location of this qualitative research. This research collects data through interviews, documentation, and observation. Instead, this study uses the dimensions of strategy, human resource capacity, and service quality. Three suboptimal aspects: reliability, responsiveness, and empathy are the things that many customers complain about. experiencing problems with the complaint service information system that uses digital platforms. According to this study, public service human resources are still less able to use digital platforms. Therefore, the researcher suggests several methods, such as automating quality, building and developing a Service Information system, adding qualified technicians, providing instructions on how to communicate customer wishes, and providing clear and accurate information.
Formation of Self-Identity of Generation Z Through Instagram Social Media Amongst Students Putri, Faradita Sari Eka; Khumayah, Siti; Nurfalah, Farida
IMAGIONARY Vol 2 No 1 (2023): OCTOBER
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Paramadina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51353/jim.v2i1.814

Abstract

Technological progress is accelerating causing changes in various things. One of the impacts of technological advances is the rapid use of the internet. Talking about the internet, of course, it is very closely related to social media, Instagram for example. Instagram is one of the social media platforms that is currently loved by the public. Many active users on Instagram use this flatform as a medium of personal or business information. This study aims to find out how much influence Instagram has on the formation of self-identity that occurs in Generation Z in Communication Science Students FISIP Gunung Jati University, after knowing and using Instagram as a place to build self- identity. This was triggered by Generation Z who flocked to use Instagram as a place to build their identity. The Instagram application is also one of the applications that are popular with Generation Z because it has many interesting features in it. Generation Z often accesses Instagram features, causing them to experience changes in terms of attitudes, behavior, and even language. The method used is qualitative research, in this study using the type of qualitative research initiated by Sugiyono (2014) in (Kristanto, 2018) that the qualitative research method is a method based on the philosophy of post positivism used to examine the condition of an object that is natural rather than experimental. Data collection techniques are combined, data analysis is inductive/qualitative and qualitative research findings emphasize meaning rather than generalization. The conclusion of the results obtained from this study is that generation Z in using Instagram is meant to be in intense use. The motive shown by generation Z is the formation of self-identity by performing selves. They have certain goals that will ultimately affect the formation of their Self-Identity.
COMMUNICATION PATTERNS OF VIRTUAL IDOL “PLAVE” AND FANS THROUGH THE YOUTUBE APPLICATION ON @PLAVE_OFFICIAL Dewi, Meliyana Wati; Oktoviani, Lia; Komalasari, Komalasari; Khumayah, Siti; Nurfalah, Farida
International Journal of Social Service and Research Vol. 4 No. 6 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i6.797

Abstract

YouTube has become a platform that makes it easy for its users to exchange messages. On this platform, a new phenomenon has emerged regarding virtual streamers who use avatars to interact with viewers on their YouTube channels. This study uses a qualitative method with a netnographic approach that emphasizes direct observation with visual materials in collecting data and in-depth interviews with 2 informants. The researcher aims to formulate an interaction process that is woven from existing communication patterns, which will produce certain outcomes. The researcher made the virtual idol PLAVE the subject of the study and found that the interactions carried out by the virtual idol with his fans formed a communication pattern that encouraged the formation of a virtual community. In this community, there was finally an exchange of messages that influenced each other. Therefore, a strong sense of loyalty and emotional synchronization was formed between the virtual idol and his fans.
MUSRENBANG: COLLABORATION BETWEEN VILLAGE GOVERNMENT AND STAKEHOLDERS TO OPTIMIZE VILLAGE DEVELOPMENT Hindratma, Deffy May; Suryati, Iis; Hendrawan, Ruli; Khumayah, Siti; Wulandari, Sri
International Journal of Social Service and Research Vol. 4 No. 9 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i9.875

Abstract

Regional Development is a National Priority (PN) in 2024 which aims to reduce inequality and ensure equity. One of the important stages in regional development is the Village Development Planning Conference (Musrenbang) which aims to prepare a development plan in a but-up and participatory manner by involving various stakeholders in the village. The purpose of this study is to analyze the collaboration between the Village Government and stakeholders in the Village Musrenbang by referring to the collaboration framework from Thomson and Perry. This study uses a qualitative method with data collection techniques from observation, interviews and documentation. The results of the study show that collaboration between the Village Government and stakeholders in the Village in Kuningan Regency is optimal in all dimensions of collaboration presented by Thompson and Perry. Other findings from the study show that collaboration in planning can increase public trust in the Government and can encourage innovation in Village Development. The things that are lacking in the implementation of the Village Musrenbang in Kuningan Regency are the absence of special regulations from the Regional Government related to collaboration between the Village Government and stakeholders, there is still egocentric between the Executive and the Legislature regarding the proposed activities to be realized and the problem of budget limitations to accommodate all proposals in the Regional Revenue and Expenditure Budget (APBD).
LINEARITY OF SERVICE QUALITY AND PUBLIC SATISFACTION IN GOVERNMENT HOSPITALS Susanti, Andhini Indah; Ikawati, Fina; Husniati, Meylina; Aisah, Iis; Siswoyo, Mukarto; Khumayah, Siti
International Journal of Social Service and Research Vol. 4 No. 9 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i9.878

Abstract

This study aims to analyze the relationship between service quality and community satisfaction in the outpatient installation of Kuningan Hospital. The research was carried out in May 2024 using a narrative descriptive method. Data collection was conducted using interviews, observations, and documentation. The results of the research show that there is a significant difference in perceptions related to the quality of health services. The quality of administrative services was considered very satisfactory by most of the informants. The tangible dimension of the installation was considered satisfactory. In the responsiveness dimension, it was found that officers showed a high level of professionalism and responsiveness in providing the needed help and information. The assurance dimension showed that informants appreciated accurate information and professionalism of officers. The findings of the study could inform strategies to enhance service delivery and meet the public's expectations more effectively.
illage Head Motivation in Improving Empowering Pottery Artisans in Sitiwinangun Village Jamblang District, Cirebon Regency Anisah, Siti; Khumayah, Siti; Permana, Ipik
Jurnal Polisci Vol 1 No 2 (2023): Vol 1 No 2 November 2023
Publisher : ann4publisher@gmail.com

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/polisci.v1i2.95

Abstract

Motivation is carried out by the head of the village for pottery artisans; in this case, the motivation is carried out to increase the empowerment of pottery crafts. The background of writing this thesis is to examine data and facts regarding the motivations of the village head for pottery artisans in increasing the empowerment of pottery handicraft products in Sitiwinangun Village, Jamblang District, Cirebon, West Java. The purpose of this research was to find out how the motivation and empowerment provided by the village head in improving community welfare, what kind of empowerment was carried out by the village head in improving community welfare, what obstacles were found by village officials in improving community welfare, what efforts were made by village officials in improving community welfare. The research method used by researchers in this study is descriptive qualitative. It is called a qualitative research method because this research uses qualitative data, namely data collected through library research and field studies, which include interviews, observation, and documentation. Based on the research results, the motivation of the village head in increasing the empowerment of pottery artisans as a whole has been carried out quite well.
Cultural Involvement in Information Policy Implementation in Indonesia: Growth Articles and Possible Future Research Rahmayanti, Rahmayanti; Khumayah, Siti
Jurnal Polisci Vol 1 No 5 (2024): Vol 1 No 5 : Mei 2024
Publisher : ann4publisher@gmail.com

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/polisci.v1i5.280

Abstract

Government performance alone does not produce information policy; cultural involvement plays a major role in meeting people's information demands. It's useful to understand more about the evolution of cultural involvement in Indonesian information policy implementation, regardless of the quantity and diversity of publications. Studying the key components of cultural participation in the literature on information policy requires a thorough bibliometric investigation. The purpose of this study is to look into patterns of growth and pinpoint areas for future research that other scholars might want to take up. In order to further define the research objectives, the methodology utilized through Scopus is extended to include VOSviewer data processing. According to the findings, there is a tendency for the number of publications on this subject to rise between 2013 and 2022. This suggests that there may be more study possibilities in the future to examine Indonesia's public information regulations' transparency.
Understanding of the State Civil Apparatus on the Corruption Perception Index in Indonesia Khumayah, Siti
Jurnal Polisci Vol 1 No 5 (2024): Vol 1 No 5 : Mei 2024
Publisher : ann4publisher@gmail.com

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/polisci.v1i5.281

Abstract

The role of Indonesian state civil servants (ASN) in combating corruption is covered in this article, with particular attention paid to how well they comprehend the Corruption Perception Index (GPA). This study, which used qualitative research methods, found that only a tiny portion of ASNs had a thorough comprehension of and ability to communicate GPA. ASN comprehension is impacted by several factors, including a lack of knowledge about the repercussions of neglecting one's GPA, a lack of training tools, and restricted information availability. Lower-level or regional civil officials frequently need more understanding, even though those working in the legal, judicial, and legislative sectors typically have a superior understanding. Thus, improving ASN's comprehension of GPA is essential to the government's anti-corruption initiatives. With increased knowledge, public employees will be better equipped to actively participate in efforts to stop and deal with corruption in Indonesia.
Co-Authors Abdul Jalil Hermawan, Abdul Jalil Adelia, Kania Destriawati Adevia Maulidya Chikmah, Adevia Maulidya Adi Nugraha Adiansyah, Achmal Hakim Aghnia Dian Lestari Agnia, Neneng Siti Agus Supriyadi Agustin, Diny Tri Agustin, Novita Nur Akbar, M. Hikmal Aldi Febrian Jaya Aleyda, Reyska Alfandi Fadillah Alfitri, Alfi Alifa Amarta, Prafieta Anez, Celbi Angelica, Nevlin Angga Kurniawan Angga Kurniawan Apriliani, Zahra Arni Apriliyanti, Rena Arthawidya, Wita Aryana, Regina Astuti, Puji Tri Azahra, Ditha Arditia Baihaqi, Anienda Noor Laila Balqis Salsabilah, Lady Bayu Permana, Novandi Billa, Putri Salsa Brian, Calvino Cahyani Cahyani Chuluk, Nisa Amelia Cindy Aulia Rahmadina Davita, Sacharissa Dedet Erawati Desi Permatasari Dewi, Meliyana Wati Dharliana Hardjowikarto Dharliana Hardjowikarto Dian Lestari, Aghnia Dimas Zuanfaizin Pamungkas Dinanty, Yolanda Dara Dwiputra, Dimas Widi Endang Sutrisno Eni Listiana Fadhila, Rheza Yapi Fadhilah, Amiroh Nur Fadhillah Shofa Lucyana Fadillah, Alfandi Fahrul Rozi Fani Maharani Farida Nurfalah, Farida Fatwa Mutaqin Faudzi, Azwar Febrian Jaya, Aldi Fiki Azkiya Fira Hasanah Gani Akbar, Muhamad Gita Wibowo, Tifanny Aurelia Grandi, Frizqy Afia Habib Rahman Hagies Ferdiansyah Akbar Haifa Nurul Anfi, Aura Hakim, Fernando Hamdi, Rizal Hanan, Ruina Adzra Handayani, Tiar Haryani, Salzabila Hasanah, Fira Hendrawan, Ruli Herlina Nur W Hermawan, Hilmi Hindratma, Deffy May Husniati, Meylina Iis Aisah, Iis Ikawati, Fina Imawan , Khaerudin Ipik Permana Irvanianto, Salsa Azzahra Ismatuzzaeni, Ismatuzzaeni Istinaroh, Titin Jannah, Ghina Roudhotul Juhrotun Nisa, Juhrotun Juliana, Encep Kartini Kartini Kautsar, Faiz Muhammad Khaerudin Imawan Khalimatul Sa'diyah, Salsabilah Khoirul Umam Komalasari Komalasari Krisna Pratiansyah, Panji Ladini, Idfi Eva Leni Rohida Lestari, Aghnia Diah Lestari, Ratna Ayu Listiana, Eni Lita, Lita Lukita, Farhan Zerlinda Mardiani, Lina Meylani, Memey Miftahul Jannah Miftahul Jannah Moch Fakhruroji Moh. Sutarjo Muabdan, Muabdan Muchtar, Aiman Aditya Muhaemin, Enjang Muhamad Gani Akbar Muhammad Triesnabayu Mukarto Siswoyo Muriany, Jossy Andro Mutaqin, Fatwa Nadia Nisa Aulia Nevlin Angelica Nora Rahmanindar, Nora Novia Ludha Arisanti, Novia Ludha Nugraha, Noval Nur W, Herlina Nurahman, Reza Nurfalah, Faridah Nurhana Dhea Parlina Nurilawati, Nurilawati Nurmalia, Indah Nursahidin . Nursahidin, Nursahidin Nurul Nabila Afifah Nuruzzaman, M. Nuryadi, Iman Oktavia, Vivin Avianti Oktoviani, Lia Permana, Teddy Arif Pizah, Azhar Nur Aulia Putri Amalia Putri, Aprilia Sabila Putri, Faradita Sari Eka Putri, Nabila Putri, Nadya Angelica Difiana Putri, Olivia Dwi Marliana Qonaah, Isma Rahman, Habib Rahmandika, Rizal Rahmat Hidayat Rahmat Hidayatullah Rahmayanti Rahmayanti Rahmayanti Ria Apriliyani Putri Riani, Silvi Ridwan, Iwan Yusuf Rifqi H, Muhammad Riyati, Rin Rudi Setiawan Salzabila Haryani Santoso, Akbar Putra Sari, Siti Nadia Selamonika, Tiara Septiany, Fenny Siti Anisah Siti Fatimah Siti Fatimah Siti Habibah Sri Wulandari Sri Wulandari Suhartanti, Sita Wirantik Sukari Sukari, Sukari Sulintang, Rhevallino Daneztha Suratno, Ade Inggit Suryati, Iis Susanti, Andhini Indah Syahdani, Mochamad Adam Syahputra, Ahmad Reynaldi Syahril Ramadhan, Raden Muhammad Syuban Tri Andoyo Tazqiyatas Safira Tiyarna, Achmad Ivan Tri Andoyo, Syuban Tri Yanti Monika Triansyah, Dicky Umami, Roisatul Umriaty Umriaty, Umriaty W Windawati Wahidin, Nur Wahyudin, Ilham Welly Wihayati, Welly Widyanto Widyanto Winda Winda Winda Winda Wulani, Wulani Yanuar, Rafly Ananda Yones, Novita Yosa, Yosa Yudha Fahreza, Sehan Yulistiani Yulistiani Yunos, Mohd Naufal Bin Yusuf Yusuf