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All Journal Journal of Governance Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Surya Masyarakat Jurnal Investasi Jurnal Syntax Transformation Jurnal Surya Masyarakat Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Jurnal Ilmiah Publika Reputation : Jurnal Hubungan Masyarakat Devotion: Journal of Research and Community Service International Journal of Social Service and Research International Journal of Science and Society (IJSOC) Indonesian Journal of Multidisciplinary Science Journal of Social Research COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Journal Of World Science Jurnal Signal Journal of Comprehensive Science Edunity: Kajian Ilmu Sosial dan Pendidikan Journal of Social Science Asian Journal of Management Analytics Jurnal Indonesia Sosial Teknologi Jurnal Indonesia Sosial Sains Journal Research of Social Science, Economics, and Management Jurnal Pendidikan Indonesia (Japendi) Matriks Jurnal Ekonomi, Teknologi dan Bisnis ATHENA: Journal of Social Culture and Society Apollo: Journal of Tourism and Business Indonesian Journal of Advanced Research (IJAR) Equivalent: Jurnal Ilmiah Sosial Teknik IMAGIONARY : Jurnal Seni, Desain dan Multimedia Triwikrama: Jurnal Ilmu Sosial Journal Of Public Policy (Social Politics) Sciences (Polisci) Journal Of Economic Sciences (Ekuisci) Journal of Management, Economic, and Financial Asian Journal of Social and Humanities Jurnal Greenation Sosial dan Politik Aksi Kita: Jurnal Pengabdian Kepada Masyarakat
Siti Khumayah
Universitas Swadaya Gunung Jati
Religion Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Neuroscience Physics Public Health Social Sciences Other

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MUSRENBANG: COLLABORATION BETWEEN VILLAGE GOVERNMENT AND STAKEHOLDERS TO OPTIMIZE VILLAGE DEVELOPMENT Hindratma, Deffy May; Suryati, Iis; Hendrawan, Ruli; Khumayah, Siti; Wulandari, Sri
International Journal of Social Service and Research Vol. 4 No. 9 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i9.875

Abstract

Regional Development is a National Priority (PN) in 2024 which aims to reduce inequality and ensure equity. One of the important stages in regional development is the Village Development Planning Conference (Musrenbang) which aims to prepare a development plan in a but-up and participatory manner by involving various stakeholders in the village. The purpose of this study is to analyze the collaboration between the Village Government and stakeholders in the Village Musrenbang by referring to the collaboration framework from Thomson and Perry. This study uses a qualitative method with data collection techniques from observation, interviews and documentation. The results of the study show that collaboration between the Village Government and stakeholders in the Village in Kuningan Regency is optimal in all dimensions of collaboration presented by Thompson and Perry. Other findings from the study show that collaboration in planning can increase public trust in the Government and can encourage innovation in Village Development. The things that are lacking in the implementation of the Village Musrenbang in Kuningan Regency are the absence of special regulations from the Regional Government related to collaboration between the Village Government and stakeholders, there is still egocentric between the Executive and the Legislature regarding the proposed activities to be realized and the problem of budget limitations to accommodate all proposals in the Regional Revenue and Expenditure Budget (APBD).
LINEARITY OF SERVICE QUALITY AND PUBLIC SATISFACTION IN GOVERNMENT HOSPITALS Susanti, Andhini Indah; Ikawati, Fina; Husniati, Meylina; Aisah, Iis; Siswoyo, Mukarto; Khumayah, Siti
International Journal of Social Service and Research Vol. 4 No. 9 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i9.878

Abstract

This study aims to analyze the relationship between service quality and community satisfaction in the outpatient installation of Kuningan Hospital. The research was carried out in May 2024 using a narrative descriptive method. Data collection was conducted using interviews, observations, and documentation. The results of the research show that there is a significant difference in perceptions related to the quality of health services. The quality of administrative services was considered very satisfactory by most of the informants. The tangible dimension of the installation was considered satisfactory. In the responsiveness dimension, it was found that officers showed a high level of professionalism and responsiveness in providing the needed help and information. The assurance dimension showed that informants appreciated accurate information and professionalism of officers. The findings of the study could inform strategies to enhance service delivery and meet the public's expectations more effectively.
illage Head Motivation in Improving Empowering Pottery Artisans in Sitiwinangun Village Jamblang District, Cirebon Regency Anisah, Siti; Khumayah, Siti; Permana, Ipik
Jurnal Polisci Vol 1 No 2 (2023): Vol 1 No 2 November 2023
Publisher : ann4publisher@gmail.com

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/polisci.v1i2.95

Abstract

Motivation is carried out by the head of the village for pottery artisans; in this case, the motivation is carried out to increase the empowerment of pottery crafts. The background of writing this thesis is to examine data and facts regarding the motivations of the village head for pottery artisans in increasing the empowerment of pottery handicraft products in Sitiwinangun Village, Jamblang District, Cirebon, West Java. The purpose of this research was to find out how the motivation and empowerment provided by the village head in improving community welfare, what kind of empowerment was carried out by the village head in improving community welfare, what obstacles were found by village officials in improving community welfare, what efforts were made by village officials in improving community welfare. The research method used by researchers in this study is descriptive qualitative. It is called a qualitative research method because this research uses qualitative data, namely data collected through library research and field studies, which include interviews, observation, and documentation. Based on the research results, the motivation of the village head in increasing the empowerment of pottery artisans as a whole has been carried out quite well.
Cultural Involvement in Information Policy Implementation in Indonesia: Growth Articles and Possible Future Research Rahmayanti, Rahmayanti; Khumayah, Siti
Jurnal Polisci Vol 1 No 5 (2024): Vol 1 No 5 : Mei 2024
Publisher : ann4publisher@gmail.com

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/polisci.v1i5.280

Abstract

Government performance alone does not produce information policy; cultural involvement plays a major role in meeting people's information demands. It's useful to understand more about the evolution of cultural involvement in Indonesian information policy implementation, regardless of the quantity and diversity of publications. Studying the key components of cultural participation in the literature on information policy requires a thorough bibliometric investigation. The purpose of this study is to look into patterns of growth and pinpoint areas for future research that other scholars might want to take up. In order to further define the research objectives, the methodology utilized through Scopus is extended to include VOSviewer data processing. According to the findings, there is a tendency for the number of publications on this subject to rise between 2013 and 2022. This suggests that there may be more study possibilities in the future to examine Indonesia's public information regulations' transparency.
Understanding of the State Civil Apparatus on the Corruption Perception Index in Indonesia Khumayah, Siti
Jurnal Polisci Vol 1 No 5 (2024): Vol 1 No 5 : Mei 2024
Publisher : ann4publisher@gmail.com

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/polisci.v1i5.281

Abstract

The role of Indonesian state civil servants (ASN) in combating corruption is covered in this article, with particular attention paid to how well they comprehend the Corruption Perception Index (GPA). This study, which used qualitative research methods, found that only a tiny portion of ASNs had a thorough comprehension of and ability to communicate GPA. ASN comprehension is impacted by several factors, including a lack of knowledge about the repercussions of neglecting one's GPA, a lack of training tools, and restricted information availability. Lower-level or regional civil officials frequently need more understanding, even though those working in the legal, judicial, and legislative sectors typically have a superior understanding. Thus, improving ASN's comprehension of GPA is essential to the government's anti-corruption initiatives. With increased knowledge, public employees will be better equipped to actively participate in efforts to stop and deal with corruption in Indonesia.
Development of Local Government Human Resources in The Perspective of Work Professionalism Yosa, Yosa; Nuryadi, Iman; Sukari, Sukari; Ridwan, Iwan Yusuf; Sutrisno, Endang; Khumayah, Siti
Journal of Management, Economic, and Financial Vol. 2 No. 5 (2024): Journal of Management, Economics and Finance
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jmef.v2i5.54

Abstract

The development of Human Resources (HR) in Regional Government (Pemda) is crucial for effective and responsive governance. This study delves into government policies on HR development for local government apparatus from a professionalism perspective. Using a qualitative approach and case study method, the research analyzes field data, documents, and interviews with decision-makers like regional apparatus heads. Data was collected through in-depth interviews, policy document analysis, and direct observation. The findings reveal that despite supportive policies, the professionalism of local government officials remains below expectations. Challenges such as budget constraints, limited managerial capacity, and employee resistance to change hinder the effectiveness of HR development policies. The gap between HR development programs and work professionalism highlights the need for better policy supervision, evaluation mechanisms, and increased stakeholder participation in decision-making. This study underscores the necessity of strong political commitment and a holistic approach to achieve desired HR development outcomes in Regional Government.
Analysis of Customer Satisfaction Survey Results at the Large Ship Mooring at PT Pelabuhan Indonesia Regional 2 Cirebon Branch Dimas Widi Dwiputra; Prafieta Amarta; Teddy Arif Permana; Siti Khumayah; Aghnia Diah Lestari
Journal of World Science Vol. 3 No. 11 (2024): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v3i11.1223

Abstract

Survey results in customer satisfaction are essential for a company because, with a survey, the company can know the needs of its customers, help improve employee performance, make the right decisions, and encourage company growth. PT Pelabuhan Indonesia (Persero) Regional 2 Cirebon Branch, one of the Port Business Entities (BUP), conducts activity surveys. The research is studied about the satisfaction of customers at PT Pelabuhan Indonesia (Persero) Regional 2 Cirebon Branch. This research gathers information through documentation, interviews, direct observations, and a study library. The study results are Dimensions of Direct Evidence, such as appearance officers and comfort facilities. Dimensions Reliability includes an attitude of polite courtesy, justice in getting services, and transparent service standards. Responsiveness Dimensions include being a? responsiveness officer in handling requests and complaints from Customers. Dimension guarantees include speed, accuracy, and time service. Dimension Empathy is an officer's ability to notice customers' desires and needs.
Population Activation Service Through Digital Civil Identification App Fatwa Mutaqin; Angga Kurniawan; Syuban Tri Andoyo; Siti Khumayah; Sri Wulandari
Asian Journal of Social and Humanities Vol. 3 No. 1 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i1.382

Abstract

Digital population identity is a government innovation for the digitization of population documents as stated in the Minister of Home Affairs Regulation No. 72 of 2022 concerning standards and specifications for hardware, software and electronic identity card forms as well as the implementation of digital population identity. This study describes the quality of population activation services through the IKD application. The type of research used is empirical which is descriptive with a qualitative approach, primary data research data sources and secondary data. Data collection techniques through observation, interviews and documents. Data analysis techniques use data reduction, data recitation and conclusion research. The quality of service in this study uses the theories of Parasuraman, Zeithaml, and Berry (2013:23), namely tangibles, reability, responsivess, assurance and empathy. The result of this research is that the quality of IKD services is not optimal, as seen from the tangibles dimension (realized) in the infrastructure and facilities of IKD services and there are still obstacles, namely in the IKD activation procedure due to limited public knowledge.
Quality of Public Services with the Utilization of Digital Platforms in Perumdam Salzabila Haryani; Herlina Nur W; Winda Winda; Muhamad Gani Akbar; Siti Khumayah; Khaerudin Imawan
Asian Journal of Social and Humanities Vol. 2 No. 10 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i10.336

Abstract

The government is responsible for providing various aspects of state life, including services to meet health and education needs. The importance of this research is to determine how Perumdam Tirta Darma Ayu uses digital platforms to improve the capabilities of its human resources and solve unsolved problems. The headquarters of the Tirta Darma Ayu Regional Public Company for Drinking Water is the location of this qualitative research. This research collects data through interviews, documentation, and observation. Instead, this study uses the dimensions of strategy, human resource capacity, and service quality. Three suboptimal aspects: reliability, responsiveness, and empathy are the things that many customers complain about. experiencing problems with the complaint service information system that uses digital platforms. According to this study, public service human resources are still less able to use digital platforms. Therefore, the researcher suggests several methods, such as automating quality, building and developing a Service Information system, adding qualified technicians, providing instructions on how to communicate customer wishes, and providing clear and accurate information.
Pengaruh Implementasi Kebijakan Bantuan Pangan Non Tunai Terhadap Efektivitas Pengeluaran Konsumsi Rumah Tangga di Kabupaten Indramayu Habib Rahman; Siti Khumayah; Nursahidin Nursahidin
Jurnal Pendidikan Indonesia Vol. 5 No. 12 (2024): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v5i12.6585

Abstract

Kemiskinan di Kabupaten Indramayu, dengan tingkat tertinggi di Jawa Barat, mendorong pemerintah mengimplementasikan Program Bantuan Pangan Non-Tunai (BPNT) untuk meringankan beban ekonomi keluarga miskin melalui bantuan saldo elektronik. Penelitian ini menganalisis pengaruh BPNT terhadap efektivitas pengeluaran konsumsi rumah tangga menggunakan metode kuantitatif dengan analisis Propensity Score Matching (PSM). Data Susenas 2023 dari 1.040 rumah tangga dianalisis menggunakan perangkat lunak STATA versi 17. Hasil penelitian menunjukkan bahwa Program Bantuan Pangan Non-Tunai (BPNT) berhasil menjangkau rumah tangga rentan, khususnya keluarga dengan kepala rumah tangga yang berpendidikan rendah, memiliki jumlah anggota keluarga yang besar, serta merupakan pemegang Kartu Keluarga Sejahtera (KKS). Fleksibilitas penyaluran uang tunai meningkatkan efektivitas, meskipun masih terdapat tantangan seperti ketidaktepatan data dan koordinasi antar-lembaga. Program ini efektif dalam meringankan beban rumah tangga miskin, tetapi memerlukan perbaikan pengawasan dan penyesuaian kebijakan untuk hasil yang optimal
Co-Authors Abdul Jalil Hermawan, Abdul Jalil Achmad Ivan Tiyarna Adevia Maulidya Chikmah, Adevia Maulidya Adiansyah, Achmal Hakim Aghnia Dian Lestari Agnia, Neneng Siti Agus Supriyadi Agustin, Diny Tri Agustin, Novita Nur Akbar Putra Santoso Akbar, M. Hikmal Aldi Febrian Jaya Aleyda, Reyska Alfandi Fadillah Alfitri, Alfi Alifa Anez, Celbi Angelica, Nevlin Angga Kurniawan Angga Kurniawan Arthawidya, Wita Aryana, Regina Astuti, Puji Tri Baihaqi, Anienda Noor Laila Balqis Salsabilah, Lady Bayu Permana, Novandi Billa, Putri Salsa Cahyani Cahyani Calvino Brian Chuluk, Nisa Amelia Cindy Aulia Rahmadina Davita, Sacharissa Dedet Erawati Desi Permatasari Dewi, Meliyana Wati Dharliana Hardjowikarto Dian Lestari, Aghnia Dimas Widi Dwiputra Dinanty, Yolanda Dara Ditha Arditia Azahra Endang Sutrisno Eni Listiana Fadhila, Rheza Yapi Fadhilah, Amiroh Nur Fadhillah Shofa Lucyana Fahrul Rozi Fani Maharani Farida Nurfalah Farida Nurfalah, Farida Fatwa Mutaqin Faudzi, Azwar Fiki Azkiya Fira Hasanah Gita Wibowo, Tifanny Aurelia Grandi, Frizqy Afia Habib Rahman Haifa Nurul Anfi, Aura Hakim, Fernando Hamdi, Rizal Hanan, Ruina Adzra Hasanah, Fira Hendrawan, Ruli Herlina Nur W Hindratma, Deffy May Husniati, Meylina Iis Aisah, Iis Ikawati, Fina Ipik Permana Irvanianto, Salsa Azzahra Isma Qonaah Ismatuzzaeni, Ismatuzzaeni Istinaroh, Titin Jannah, Ghina Roudhotul Juhrotun Nisa, Juhrotun Juliana, Encep Kartini Kartini Kautsar, Faiz Muhammad Khaerudin Imawan Khalimatul Sa'diyah, Salsabilah Khoirul Umam Komalasari Komalasari Komalasari Komalasari Krisna Pratiansyah, Panji Ladini, Idfi Eva Leni Rohida Lestari, Ratna Ayu Lita, Lita Lukita, Farhan Zerlinda M. Nuruzzaman Mardiani, Lina Meylani, Memey Miftahul Jannah Miftahul Jannah Moch Fakhruroji Moh. Sutarjo Mohd Naufal Bin Yunos Muabdan Muabdan Muchtar, Aiman Aditya Muhaemin, Enjang Muhamad Gani Akbar Mukarto Siswoyo Muriany, Jossy Andro Mutaqin, Fatwa Nadia Nisa Aulia Nevlin Angelica Nora Rahmanindar, Nora Novia Ludha Arisanti, Novia Ludha Nurahman, Reza Nurhana Dhea Parlina Nurilawati Nurilawati Nurmalia, Indah Nursahidin . Nurul Nabila Afifah Nuryadi, Iman Oktavia, Vivin Avianti Oktoviani, Lia Pizah, Azhar Nur Aulia Prafieta Amarta Putri Amalia Putri, Aprilia Sabila Putri, Faradita Sari Eka Putri, Nabila Putri, Olivia Dwi Marliana Rahmandika, Rizal Rahmat Hidayat Rahmat Hidayatullah Rahmayanti Rahmayanti Rahmayanti Rena Apriliyanti Rhevallino Daneztha Sulintang Ria Apriliyani Putri Ridwan, Iwan Yusuf Riyati, Rin Rudi Setiawan Salzabila Haryani Sari, Siti Nadia Selamonika, Tiara Septiany, Fenny Silvi Riani Siti Anisah Siti Fatimah Siti Fatimah Siti Habibah Sri Wulandari Sri Wulandari Suhartanti, Sita Wirantik Sukari Sukari, Sukari Suratno, Ade Inggit Suryati, Iis Susanti, Andhini Indah Syahdani, Mochamad Adam Syahputra, Ahmad Reynaldi Syahril Ramadhan, Raden Muhammad Syuban Tri Andoyo Tazqiyatas Safira Teddy Arif Permana Tiar Handayani Tri Andoyo, Syuban Tri Yanti Monika Triansyah, Dicky Umami, Roisatul Umriaty Umriaty, Umriaty W Windawati Wahidin, Nur Wahyudin, Ilham Welly Wihayati Widyanto Widyanto Winda Winda Wulani Wulani Yanuar, Rafly Ananda Yones, Novita Yosa, Yosa Yudha Fahreza, Sehan Yulistiani Yusuf Yusuf Zahra Arni Apriliani