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Schooling from home: millennial moms family communication and media uses in COVID-19 Setyastuti, Yuanita; Suminar, Jenny Ratna; Hadisiwi, Purwanti; Zubair, Feliza
Jurnal Studi Komunikasi Vol. 5 No. 3 (2021)
Publisher : Faculty of Communications Science, Dr. Soetomo University

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Abstract

This study aimed to determine family communication based on satisfaction with the uses of new media technology by millennial mothers and teachers in children studying from home during the Covid-19 pandemic. This research was conducted qualitatively through online interviews at the beginning of school from home during pandemic Covid-19. It was conducted from May until June 2020 with 30 millennial mothers born in the 1980s to 1999 in Indonesia. Millennial mothers experienced positive feelings (confidence, satisfaction, happiness) and negative feelings (burden, shock, frustration, stress, and depression). The child experienced positive feelings (happiness, satisfaction, enjoyment) and negative feelings (missing school, tiredness, stress, and sadness). The study results show that negative feelings are determined by negative thoughts caused by mothers’ communication when accompanying their children studying online. Therefore, mothers need to improve how they communicate with their children in school and at home to deal with negative emotions.
Keunggulan dan Hambatan Komunikasi dalam Layanan Kesehatan Mental pada Aplikasi Telemedicine Halodoc Naurah Lisnarini; Jenny Ratna Suminar; Yanti Setianti
Psikobuletin:Buletin Ilmiah Psikologi Vol 4, No 3 (2023): Psikobuletin: Buletin Ilmiah Psikologi
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/pib.v4i3.25231

Abstract

Keterbatasan jumlah psikolog yang tidak merata dan banyak terpusat di kota-kota besar, menjadi tantangan signifikan bagi kesehatan mental di Indonesia, karena mengakibatkan akses terbatas terhadap layanan konseling dan terapi bagi individu yang tinggal di daerah terpencil. Telemedicine seperti yang dilakukan oleh Halodoc, menjadi populer saat pandemi Covid-19. Aplikasi telemedicine memudahkan masyarakat mendapatkan bantuan untuk masalah kesehata mental. Penelitian ini menggunakan metode penelitian kualitatif dengan melakukan wawancara dengan psikolog, klien, dan keluarga klien untuk mencari tahu apa yang bagus dan sulit dalam menggunakan Halodoc untuk masalah kesehatan mental. Terdapat kelebihan dalam menggunakan Halodoc seperti privasi, bisa membuat janji sesuai waktu luang, menghemat waktu dan uang, serta lebih mudah diakses. Tapi juga ada masalah seperti tidak dapat melihat ekspresi tubuh, masalah teknis dan jaringan, sulit memahami masalah klien, dan susahnya membangun hubungan baik dengan psikolog. Sebagai kesimpulan, aplikasi telemedicine Halodoc menawarkan banyak manfaat layanan kesehatan mental, sementara tantangan tetap ada. Melalui model komunikasi yang tepat dan adaptasi berkelanjutan, telemedicine dapat terus merevolusi perawatan kesehatan mental, meningkatkan aksesibilitas, dan memberdayakan individu dan keluarga untuk aktif terlibat dalam kesejahteraan mental mereka.
LUMBUNG PAPRIKA INDONESIA: DESA PASIRLANGU Studi Kasus Komunikasi Pertanian di Desa Pasirlangu Kabupaten Bandung Barat sebagai Lumbung Pertanian Paprika di Indonesia Suminar, Jenny Ratna; Karolina, Cut Meutia; Ratnasari, Eny
Jurnal Ilmu Komunikasi Vol 2 No 2 (2019): Studia Komunika: Jurnal Ilmu Komunikasi
Publisher : Pahlawan 12 Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47995/jik.v2i2.29

Abstract

Desa Pasirlangu dikenal sebagai daerah penghasil paprika. Ada kekhawatiran dari beberapa pihak atas keberlanjutan Desa Pasirlangu sebagai lumbung paprika dikarenakan kecenderungan generasi penerus yang kurang antusias untuk melanjutkan kiprah para pendahulunya. Penelitian ini bertujuan untuk memotret dan memahami pola komunikasi pertanian masyarakat. Metode penelitian yang digunakan adalah kualitatif dengan tradisi studi kasus, sehingga data diambil dengan teknik wawancara mendalam dan observasi dari beberapa narasumber. Hasil penelitian diperoleh bahwa ada dua pola komunikasi yang terjadi yaitu pola komunikasi petani individu dan petani kelompok. Pola komunikasi petani individu dikategorikan sebagai pola komunikasi primer dan sekunder. Karena petani individu satu dengan yang lain berkomunikasi secara langsung dan menggunakan media elektronik handphone melalui aplikasi pesan. Sedangkan, pola komunikasi petani kelompokdikategorikan sebagai pola komunikasi primer, sekunder, dan sirkular. Karena dalam proses mencari dan membagi informasi pada petani yang lain khususnya kelompok yang menjadi opinion leader adalah ketua kelompok. Selain itu, karena para kelompok tani juga berkomunikasi secara langsung dan bermedia elektronik berupa handphone melalui aplikasi.
The effect of multisector integration communication on empowerment in rural areas Suryana, Asep; Erlandia, Dedi Rumawan; Suminar, Jenny ratna; Koswara, Iwan; Subekti, Priyo
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.53785

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Background: Empowering impoverished communities has been a long-standing endeavor. However, the persistent prevalence of poverty still affects approximately 25 million individuals (BPS, 2023). Nevertheless, the government continues its relentless efforts to minimize the presence of impoverished families. One of the strategies employed is the implementation of the Family Hope Program (PKH). PKH stands as a program that has effectively fulfilled its mission. Various research studies have been conducted to comprehend the processes, mechanisms, impacts, and societal implications. However, research exploring the cross-sectoral communication aspects, elaborating on the involvement of stakeholders and PKH implementers spanning multiple institutions, remains lacking. Purpose: This research aims to measure the level of influence of multi-sectoral integration communication on the performance of individual PKH implementers. Methods: The employed methodology is an explanatory survey. The surveyed population comprises civil servants engaged in PKH. The population size consists of 80 individuals. Probability sampling is utilized as the sampling technique, with a sample size of 44 respondents, determined using the Slovin method. Hypothesis testing employs Path Analysis. Results: The research findings indicate a significant influence of cross-sectoral communication factors, encompassing organizational member perceptions, organizational strategies, communication climate, media quality, information accessibility, information dissemination, information accuracy, and organizational culture, on the performance of individual PKH implementers. Conclusion: Organizational member performance emerges as a critical aspect for the success of PKH implementation. The research results demonstrate that this performance is influenced by several factors, including information accessibility, media quality, information accuracy, organizational communication climate, organizational culture, information dissemination, and organizational strategies in the execution of the PKH program. Implications: The success of PKH is contingent upon the performance of individual members from collaborating institutions. Enhancing the effectiveness and efficiency of individual performance factors can be achieved by synergizing with cross-sectoral communication components.
The health communication for the acceleration of stunting reduction in Garut regency Suminar, Jenny Ratna; Prasanti, Ditha; Fuady, Ikhsan; Arifin, Hadi Suprapto; Aisha, Sarah
Jurnal Kajian Komunikasi Vol 11, No 1 (2023): June 2023
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v11i1.43367

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Background: The stunting prevalence rate is still a significant concern that must be resolved in Indonesia, especially in West Java. The latest data obtained from SSGI (2022) states that out of 27 districts/cities in West Java, four districts/cities have a high stunting prevalence (30%-39.9%) which are Garut Regency, Cianjur Regency, Bandung Regency, and Cirebon City. Garut is in the public spotlight because it has the highest stunting prevalence in West Java. Purpose: Therefore, referring to these data, researchers are interested in knowing the health communication polemic in responding to Garut Regency’s acceleration of reducing stunting prevalence. Method: The research approach used is qualitative research with a case study method. In Garut, stunting is a critical issue and is still being worked on. This study used in-depth interviews to collect data from five informants, participatory observation, and a literature study. Results: The results of the study showed exciting findings, including First, the existence of social, cultural, and economic factors as the cause of the health communication polemic in the acceleration of reducing Garut Regency’s stunting prevalence; Secondly, the health communication process has been conducted to accelerate a stunting reduction in Garut Regency; and thirdly, the need for health communication planning evaluation for accelerating stunting reduction so that even this has become a polemic until now. Conclusion: The health communication program planning evaluation carried out should be able to determine the next steps that must be taken so that this health communication polemic can be resolved immediately. Implications: The findings from this research have implications for the development of the next accelerated stunting reduction program, especially in Garut. The existence of an evaluation of the communication program is an important note that can be considered to realize the achievement of Indonesia Emas 2024.
The Role of Indonesian Doctors as Content Creators in Fighting Health Hoaxes, Myths, and Stigma on Social Media Anjelia, Lydia Okva; Mulyana, Deddy; Suminar, Jenny Ratna
JURNAL KOMUNIKASI INDONESIA Vol. 13, No. 2
Publisher : UI Scholars Hub

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Abstract

Amidst the proliferation of disinformation and misinformation related to health on social media, the public must ensure that the sources of information are trustworthy. This research aims to explain the role of doctors in the fight against health hoaxes, myths, and stigma spread through social media. The study adopts qualitative research with a phenomenological approach to understand doctors' experiences and perceptions regarding their efforts to address health hoaxes, myths, and stigma on social media. Fifteen doctors as content creators in Jakarta and Bandung were selected as informants using purposive sampling. The data was collected through interviews, observation participation, and documentation studies. The study showed that doctors (1) have a significant role in the fight against health hoaxes, myths, and stigma on social media, consisting of doctors as sources of accurate information, educators, and public health advocacy; (2) use any feature tools on social media such as making Q&A, stitch some content hoaxes, myths, and stigma, and collaboration with another expert, government, agencies, or health organizations ; (3) provide accurate information based on the educational process and scientific evidence.
Implementation of Self-Acceptance in the PukPuk Station Mental Health Community Support Group through Group Communication Sabrina, Eya Rusydasani; Suminar, Jenny Ratna; Damayanti, Trie
Informasi Vol. 54 No. 2 (2024): Informasi
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/informasi.v54i2.75776

Abstract

This research aims to explore the implementation of self-acceptance in support group in the PukPuk Station mental health community through a group communication approach. It has relation that mental health is an important variable in improving individual well-being and health. The research method used was qualitative with a phenomenological design. Data was collected through participant observation, in-depth interviews with group members, and document analysis of group meeting notes. This research uses some theory concept such as group communication, mental health, self-acceptance. Research findings show that through structured and open group communication, support group members are able to increase their level of self-acceptance. Factors such as social support, mutual identification, and social learning also play an important role in the process of self-acceptance. The open, deep, and structured communication creates a safe environment for members to strengthen their self-acceptance. Then, about the practical of this research are importance of strengthening group communication skills in the training and development of support group members, as well as expanding access to community programs that emphasize the importance of self-acceptance. The implication of this research is the importance of strengthening group communication in supporting individual self-acceptance processes in the context of the mental health community Keywords: self-acceptance, support group, group communication 
Utilization of Webinars and Live Instagram As Tokocrypto Marketing Communication Media Al-Razi, Muhammad Rif’at; Tresnawaty, Betty; Suminar, Jenny Ratna; Aristi, Nindi
Communicatus: Jurnal Ilmu komunikasi Vol 6, No 2 (2022): Communicatus: Jurnal Ilmu Komunikasi
Publisher : Fakultas Dakwah dan Komunikasi UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/cjik.v6i2.21304

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Employers' use of communication technology is practical, fast, efficient, and effective. Among the communication technology tools that can be used to support business activities are the Zoom application, Google Meet for webinars, and social media such as Instagram, which is used as a marketing medium. This study aims to determine the use of webinars and live Instagram as a medium of business communication in Tokocrypto marketing. This research uses a qualitative approach with a case study approach. The study results show that, First, during the Covid-19 Pandemic, online media such as webinars and live Instagram were very effective as a medium for Tokocrypto's marketing communications. Using online media is one of the best ways to reach an audience. Applications used by Meeting, Youtube, and Instagram by Tokocrypto as a platform for buying and selling cryptocurrency assets. This is a convenience during a pandemic like today. Second, Tokocrypto utilizes webinars and live Instagram as a means of creativity in promoting, marketing, and educating cryptocurrencies on the Tokocrypto platform, with exciting material, competent sources, and dible guest stars so that Tokocrypto can create an ecosystem for users or Tokocrypto. Third, Tokocrypto was able to effectively and efficiently utilize webinars and live Instagram in publishing to audiences during the Covid-19 Pandemic. 
BAGAIMANA TERPAAN MEDIA UNTUK INFORMASI COVID-19 MEMENGARUHI NIAT MAHASISWA MENERAPKAN PERLINDUNGAN KESEHATAN SELAMA PANDEMI Amin, Kholidil; Hadisiwi, Purwanti; Suminar, Jenny Ratna
Interaksi: Jurnal Ilmu Komunikasi Vol 11, No 2 (2022): December 2022
Publisher : Master of Communication Science Program, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/interaksi.11.2.112-125

Abstract

Covid-19 is a disease caused by the coronavirus outbreak that first appeared in Wuhan, China, and spread worldwide, including Indonesia. This situation made WHO decides the world is in a state of the pandemic. During the pandemic, the Indonesian people, including students, received much information or deliberately sought information related to Covid-19 in the mass media or social media, which were assumed to shape their perceptions, attitudes, and behavior in protecting their health. Using the construct of the theory of planned behavior to investigate how media exposure to Covid-19 information in mass media or social media affects student health-protective behavior in the face of a pandemic, the present study surveyed 159 students in Indonesia who were selected using the convenience sampling technique. The present study analyzed the data by applying partial least square-structural equation modeling (PLS-SEM) to evaluate the model and path analysis. The result from the PLS-SEM shows that the use of mass media and social media to obtain information on Covid-19 significantly positively predicts the intention to implement student health protection behaviors mediated by perceived behavioral control (PBC) but not by attitude and subjective norm. The result also shows that PBC only significantly predicts behavioral intention.
Manajemen Kesan Customer Relation pada Brand DNVB di Instagram melalui Perspektif Dramaturgi Nailir Rochmah, Putri Erma; Suminar, Jenny Ratna; Aristi, Nindi
JURNAL LENSA MUTIARA KOMUNIKASI Vol. 8 No. 2 (2024): Jurnal Lensa Mutiara Komunikasi
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jlmk.v8i2.5113

Abstract

The development of the times and technology has changed the consumer communication landscape, involving social media such as Instagram as the primary medium of interaction between consumers and brands. DNVB Indonesia uses Instagram as a medium of interaction because it can reach consumers more widely. This research explores how DNVB Indonesia utilizes Customer Relationship Management (CRM) and Customer Relationship Officer (CRO) to build consumer interactions and impressions through a dramaturgical theory approach. This study uses a qualitative methodology with an intrinsic case study approach. Data was collected through interviews, observation, and documentation. The research results show that the effectiveness of Instagram use by DNVB Indonesia is supported by a communication strategy that involves the 'mini' character and the active role of CRO in building personal and relevant relationships with consumers. CROs are essential in ensuring satisfying interactions by applying dramaturgical theory to create a positive impression. This theory divides social interactions into front and back stages, with the CRO acting as an actor who must maintain the company's image in front of consumers. These findings provide strategic insights for DNVBs in managing customer expectations and creating more robust and meaningful relationships through digital interactions.