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Big Data and Netnography Analysis of Mental Health on Twitter/X: Evidence From Indonesia Tika Mutia; Jenny Ratna Suminar; Susanne Dida; Herlina Agustin
Journal of Applied Engineering and Technological Science (JAETS) Vol. 6 No. 1 (2024): Journal of Applied Engineering and Technological Science (JAETS)
Publisher : Yayasan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/jaets.v6i1.6226

Abstract

Digital traces of mental health conversations on social media X have become a new culture, especially for the young generation. This study aimed to explain the network, themes and comment of social media discussion posts about mental health in Indonesia. This study has focused on each conversation in the form of tweets using big data analysis from posts with containing keyword related and specific criteria on the theme of mental health. This research was collected 15,200 mental health-themed discussions on X. Further, the researcher conducted a selection based on engagement and specific criteria through the NoLimit tool in 2021. A total of 4969 threads were analyzed further. As a result, researchers found a network that formed 3 clusters, namely the Stress cluster, Depression cluster, and Bipolar cluster. Apart from that, three big themes were found that represent every conversation on social media X in Indonesia, namely, (1) The Story of Survivors, (2) Mental Health as a Trend and Fashion, (3) Stress, Anxiety, or just a Gerd? Through the study of netnography, it is revealed that social media serves as a community's backbone while also perpetuating stigma related to mental health issues. Mental health in Indonesia is still an issue that does not get serious attention, even though the number of cases of mental disorders continues to increase.
Communication of the National Police of the Republic of Indonesia in Handling Radicalism Herawati, Andi Febri; Suminar, Jenny Ratna; Rizal, Edwin; Damayani, Ninis Agustini
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 10 No. 1 (2025): June 2025 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v10i1.1182

Abstract

Radicalization can lead to acts of terrorism so the government has to combat it. This study aims to investigate the communication of the National Police in suppressing radicalism in the Poso District. This study used qualitative methods and the data were collected by in-depth interviews. The population of this study was terrorist convicts, former terrorist convicts, families of terrorists and ex-terrorists, and all parties involved in handling radicalism in Poso District determined using the purposive sampling technique. Then, the data were analyzed by process coding, descriptive coding, and value coding. The results showed that the communication between the National Police in suppressing the growth and development of radicalism in Poso District is still being performed and showed effective results. Further, the radicalism in this district was caused by revenge and injustice which made people easily get recruited by Mujahidin Indonesia Timur (MIT) to carry out acts of radicalism that led to terrorism. The National Police has used social media such as Facebook, Instagram, and Twitter to suppress the growth and development of radicalism.
COMMUNICATION STRATEGY OF THE AGILITY TRANSFORMATION COMPANY IN BUSINESS NETWORKING Vashty, Shinta Qayla; Suminar, Jenny Ratna; Arifin, Hadi Suprapto
JURNAL SIGNAL Vol 13 No 1 (2025): JURNAL SIGNAL
Publisher : Universitas Swadaya Gunung Jati

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Networking is a critical strategy for business growth, yet specific methods for attracting and retaining clients often need to be better understood. This research addresses this gap by investigating Agility Transformation’s (AT) successful networking use to expand its business. The study aims to reveal how AT effectively develops and utilizes business networks to enhance client acquisition and retention, focusing on their strategic communication methods. The research employs a qualitative methodologies within a case study framework. Data were collected through in-depth interviews and detailed analysis of AT’s marketing frameworks and networking strategies. The findings demonstrate that AT utilizes marketing models, such as funnel and flywheel frameworks, to monitor client behavior and refine acquisition strategies. AT empathizes with clients at the awareness and discovery stages of the marketing funnel and engages clients throughout the flywheel. The company effectively uses various communication channels—including interpersonal, group, and public methods—and highlights attributes like open-mindedness, humility, proactivity, and personal alignment. To sustain client loyalty, AT offers ongoing training, shares relevant information and updates, and maintains active interaction on social media platforms. Agility Transformation’s networking strategy integrates modern marketing frameworks with strategic communication techniques. The company’s focus on the early stages of the marketing funnel and proactive client engagement significantly contribute to its success in acquiring and retaining clients. This study offers practical insights for businesses on optimizing networking strategies through contemporary marketing models and proactive communication. Theoretically, it enhances the understanding of how specific networking techniques and client engagement strategies can drive business growth.
Utilization of Webinars and Live Instagram As Tokocrypto Marketing Communication Media Al-Razi, Muhammad Rif’at; Tresnawaty, Betty; Suminar, Jenny Ratna; Aristi, Nindi
Communicatus: Jurnal Ilmu komunikasi Vol. 6 No. 2 (2022): Communicatus: Jurnal Ilmu Komunikasi
Publisher : Fakultas Dakwah dan Komunikasi UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/cjik.v6i2.21304

Abstract

Employers' use of communication technology is practical, fast, efficient, and effective. Among the communication technology tools that can be used to support business activities are the Zoom application, Google Meet for webinars, and social media such as Instagram, which is used as a marketing medium. This study aims to determine the use of webinars and live Instagram as a medium of business communication in Tokocrypto marketing. This research uses a qualitative approach with a case study approach. The study results show that, First, during the Covid-19 Pandemic, online media such as webinars and live Instagram were very effective as a medium for Tokocrypto's marketing communications. Using online media is one of the best ways to reach an audience. Applications used by Meeting, Youtube, and Instagram by Tokocrypto as a platform for buying and selling cryptocurrency assets. This is a convenience during a pandemic like today. Second, Tokocrypto utilizes webinars and live Instagram as a means of creativity in promoting, marketing, and educating cryptocurrencies on the Tokocrypto platform, with exciting material, competent sources, and dible guest stars so that Tokocrypto can create an ecosystem for users or Tokocrypto. Third, Tokocrypto was able to effectively and efficiently utilize webinars and live Instagram in publishing to audiences during the Covid-19 Pandemic. 
Pola Komunikasi Anggota Keluarga Dengan Penyandang Stroke Iskemik Sebagai Upaya Pemulihan Baihaqi, M Novan; Suminar, Jenny Ratna; Prasanti, Ditha
HUMANUS : Jurnal Sosiohumaniora Nusantara Vol. 1 No. 3 (2024): HUMANUS (Jurnal Sosiohumaniora Nusantara)
Publisher : Yayasan Pengembangan Dan Pemberdayaan Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62180/185q3872

Abstract

The nuclear family is the closest person who helps meet the daily needs of ischemic stroke sufferers. In their lives, ischemic stroke sufferers cannot be separated from interaction and communication with family members. The purpose of this study are: 1). To find out the interactions of family members with ischemic stroke as a recovery effort, 2). Knowing the reasons for communication with family members for ischemic stroke patient is needed as a recovery. This research is a qualitative with a case study approach. The data collection technique used observation and in-depth interviews. The number of resource persons is eight people consisting of six family members as resource persons and two health experts as well a stroke physiotherapist and a neurologist. This research uses Symbolic Interaction theory as a result analysis tool. The results showed that: 1). Interaction carried out by family members with people with ischemic stroke as recovery effort begins with involvement of all family members interacting with people with ischemic stroke regarding, daily activities, feelings and emotions of people with ischemic stroke, entertainment, and motivational sentences, then there are communication barriers, 2) The reasons for communicating with family members for people with ischemic stroke are needed as recovery effort, namely the patient feels more cared for, gives encouragement and motivation to recover in the patient, raises the patient's passion for life/mood, pays attention to healthy lifestyle, reduces the burden on the mind.
Artificial Intelligence and Health Communication: Utilisation of "SIMPATI" Application in Accelerating Stunting Management in Sumedang Regency Suminar, Jenny Ratna; Prasanti, Ditha; Aisha, Sarah
Jurnal Ilmu Komunikasi Vol 22 No 2 (2024): Agustus 2024
Publisher : Univeritas Pembangunan Nasional "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/jik.v22i2.11868

Abstract

The purpose of this study is to determine how the health communication process, using the SIMPATI application, accelerates stunting management in Sumedang, and to identify the barriers to health communication during the use of SIMPATI.  According to presidenri.go.id, Munir (2023) mentioned that a technology-based application called the Integrated Stunting Prevention System (SIMPATI) contributed to stunting management in Sumedang. This phenomenon is unique and warrants study, as it relates to achieving the vision of Indonesia Emas (Golden Indonesia) 2045: a nation free from stunting. How has Sumedang leveraged Artificial Intelligence (AI). Among many regions in Indonesia, Sumedang is making new breakthroughs through AI to reduce stunting. Thus, the purpose of this study is to determine the health communication process using SIMPATI application in accelerating stunting management in Sumedang; and to find out health communication barriers during the use of SIMPATI. This research employs a qualitative approach using a case study method. Data were collected through observation, literature review, and in-depth interviews. The results showed that the health communication process was carried out by the Sumedang government through optimizing digital media. The existence of AI in the SIMPATI application is seen as a step to accelerate the reduction of the stunting rate in Sumedang.Researchers found that health communication components were optimized in this case. The SIMPATI application was socialized by trained health communicators to convey the message of 'stunting reduction' in Sumedang. The barriers to AI in Sumedang Regency’s health communication include technical, personal, language, and cultural barriers