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All Journal JAWI : Journal of Southeast Asia Islamic Contemporary Issues Jurnal Bioedukasi Mimbar Agribisnis: Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis Pendas : Jurnah Ilmiah Pendidikan Dasar Gorontalo Journal of Public Administration Studies JPBIO (Jurnal Pendidikan Biologi) Bioedusiana: Jurnal Pendidikan Biologi Gema Kampus IISIP YAPIS Biak PUBLIKASI PENELITIAN TERAPAN DAN KEBIJAKAN JURNAL USM LAW REVIEW Spizaetus: Jurnal Biologi dan Pendidikan Biologi Journal of Management - Small and Medium Enterprises (SME's) Journal of Technopreneurship on Economics and Business Review (JTEBR) Jurnal Kepastian Hukum dan Keadilan Jurnal Ilmiah Wahana Pendidikan GANESHA: Jurnal Pengabdian Masyarakat Indo-MathEdu Intellectuals Journal Unram Journal of Community Service (UJCS) Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) Dedikasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Litek : Jurnal Listrik Telekomunikasi Elektronika Jurnal Akuntansi Manado (JAIM) Al-Ahya: Jurnal Pendidikan Biologi Jurnal Keuangan dan Bisnis POMA JURNAL FENOMENA: Journal of Social Science Nomos : Jurnal Penelitian Ilmu Hukum Samakta: Jurnal Pengabdian Kepada Masyarakat Jurnal Ekonomi, Manajemen, Akuntansi Ulil Albab Edubiotik : Jurnal Pendidikan, Biologi dan Terapan Man-Ana Sosaintek: Jurnal Ilmu Sosial Sains dan Teknologi
Syamsul Syamsul
Fakultas Pertanian dan Peternakan Universitas Islam Negeri Sultan Syarif Kasim Riau
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Journal : unram journal of community service ujcs

 1 
Development and Implementation of Hospital By Laws to Improve Service Quality at RSUD Rupit Rani, Febrina Hertika; Pettanase, Ismail; Syamsul, Syamsul; Ardha, Dea Justicia; Fakhriah, Syahriati
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.875

Abstract

To create a standardised and compliant service, an Internal Regulation or Hospital by Laws is required, which becomes the operational basis for all medical personnel and hospital staff. This dedicaction is expected to strengthen governance, compliance, and service quality at RSUD Rupit in order to fulfil community expectations and standards set by the government optimally and sustainably. Using empirical research by combining qualitative, participatory, and analytical approaches, so that the review and revision of internal regulations of RSUD Rupit can be carried out systematically to produce better and more effective regulations. A review of the internal regulations (Hospital By Laws) at RSUD Rupit identified several aspects that need to be improved to enhance efficiency and quality of services. The proposed improvements include drafting and writing the content of the regulations. After the review, the team will revise and draft the regulations, and refine the draft based on input from the North Musi Rawas District Health Office, PERSI, and stakeholders. The final draft will be submitted to the hospital leadership and Board of Trustees for review and approval. After that, the regulation will be ratified by the regional head, giving legality and legitimacy to the Hospital By Laws
Improving the Quality of Health Services Through Optimizing Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency Ardha, Dea Justicia; Pettanase, Ismail; Rani, Febrina Hertika; Syamsul, Syamsul; Hans, Stanislaus Wisnu Putra
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.881

Abstract

There is a lack of adequate understanding regarding health service quality through the optimization of Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency. This service activity aims to enhance the hospital's understanding of improving health service quality by optimizing SOPs. A visual presentation using slides and supporting materials was employed to clarify the SOPs at AR-ROYYAN Hospital. This was followed by a Q&A session to facilitate direct interaction between speakers and participants, allowing for further clarification. Engaging small discussion groups stimulated the exchange of opinions and fostered a shared understanding. Additionally, brochures and pamphlets were distributed to help participants comprehend and disseminate the information within the community. This holistic approach is expected to yield a positive and sustainable impact. The Q&A session and discussions revealed that while AR-ROYYAN Hospital has established good SOPs, these procedures have not been specifically classified for each department
Making Standard Operating Procedures (SOP) at Rupit Hospital, North Musi Rawas Regency Pettanase, Ismail; Ardha, Dea Justicia; Rani, Febrina Hertika; Syamsul, Syamsul; Chandra, Muhammad Boby
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.883

Abstract

This service aims to increase understanding of the optimization of Standard Operating Procedures (SOPs) to improve the quality of health services at Rupit Hospital, North Musi Rawas Regency. This activity uses a visual presentation method to provide in-depth explanations related to SOPs, followed by a question and answer session to support direct interaction and small group discussions that encourage the exchange of understanding. In addition, supporting materials in the form of brochures or pamphlets were provided to facilitate the dissemination of information to the community. The results of the activity showed that Rupit Hospital already has a good SOP, but its application has not been specifically classified in each department. The conclusion of this activity is that optimizing SOPs through a holistic approach can be a strategic step in improving the quality of health services in hospitals
Development and Implementation of Hospital By Laws to Improve Service Quality at RSUD Rupit Rani, Febrina Hertika; Pettanase, Ismail; Syamsul, Syamsul; Ardha, Dea Justicia; Fakhriah, Syahriati
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.875

Abstract

To create a standardised and compliant service, an Internal Regulation or Hospital by Laws is required, which becomes the operational basis for all medical personnel and hospital staff. This dedicaction is expected to strengthen governance, compliance, and service quality at RSUD Rupit in order to fulfil community expectations and standards set by the government optimally and sustainably. Using empirical research by combining qualitative, participatory, and analytical approaches, so that the review and revision of internal regulations of RSUD Rupit can be carried out systematically to produce better and more effective regulations. A review of the internal regulations (Hospital By Laws) at RSUD Rupit identified several aspects that need to be improved to enhance efficiency and quality of services. The proposed improvements include drafting and writing the content of the regulations. After the review, the team will revise and draft the regulations, and refine the draft based on input from the North Musi Rawas District Health Office, PERSI, and stakeholders. The final draft will be submitted to the hospital leadership and Board of Trustees for review and approval. After that, the regulation will be ratified by the regional head, giving legality and legitimacy to the Hospital By Laws
Improving the Quality of Health Services Through Optimizing Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency Ardha, Dea Justicia; Pettanase, Ismail; Rani, Febrina Hertika; Syamsul, Syamsul; Hans, Stanislaus Wisnu Putra
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.881

Abstract

There is a lack of adequate understanding regarding health service quality through the optimization of Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency. This service activity aims to enhance the hospital's understanding of improving health service quality by optimizing SOPs. A visual presentation using slides and supporting materials was employed to clarify the SOPs at AR-ROYYAN Hospital. This was followed by a Q&A session to facilitate direct interaction between speakers and participants, allowing for further clarification. Engaging small discussion groups stimulated the exchange of opinions and fostered a shared understanding. Additionally, brochures and pamphlets were distributed to help participants comprehend and disseminate the information within the community. This holistic approach is expected to yield a positive and sustainable impact. The Q&A session and discussions revealed that while AR-ROYYAN Hospital has established good SOPs, these procedures have not been specifically classified for each department
Making Standard Operating Procedures (SOP) at Rupit Hospital, North Musi Rawas Regency Pettanase, Ismail; Ardha, Dea Justicia; Rani, Febrina Hertika; Syamsul, Syamsul; Chandra, Muhammad Boby
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.883

Abstract

This service aims to increase understanding of the optimization of Standard Operating Procedures (SOPs) to improve the quality of health services at Rupit Hospital, North Musi Rawas Regency. This activity uses a visual presentation method to provide in-depth explanations related to SOPs, followed by a question and answer session to support direct interaction and small group discussions that encourage the exchange of understanding. In addition, supporting materials in the form of brochures or pamphlets were provided to facilitate the dissemination of information to the community. The results of the activity showed that Rupit Hospital already has a good SOP, but its application has not been specifically classified in each department. The conclusion of this activity is that optimizing SOPs through a holistic approach can be a strategic step in improving the quality of health services in hospitals
Co-Authors - Fakhrurrazi Abbas, Bakhtiar Abdul Jafar Alfira, Sri Alwan Suban Amalia, Ilmitul Andi Maulana, Andi Andi Tenri Ola Rivai Andi, Ahmad al muhajir Aprita, Serlika Apriyan, Dian AR, Nurfitri Ardha, Dea Justicia ARFANI, ARFANI Arif , Wiwin Pramita Arlin Arlin Asywar, Asywar barr, zeland muhammad Bayu Kurniawan Chandra, Muhammad Boby Cornely, Epina Dwi Lestari, Rizki dwi wahyono Ermi Sola Fadhilah H.M, Nurul Fakhriah, Syahriati Fatmawati Fatmawati Fikram S, Aco Hamansah Hans, Stanislaus Wisnu Putra Hasrul Hasrul, Hasrul Hendri, Zul Hertina, Lusi Hubi, Zindan Baynal Indah Saputri, Sonia Irwin Bizzy Jamilah Jamilah Kusumawaradani, Agustina Putri Dwi Loppies, Imelda Jaqualine Mahfuz, Abdul Latif Maulidya, Fakhirah Muh Nur Muh. Rapi Muhammad Arif Muhammad Ichsan Gaffar Muhammad Wahyuddin Abdullah Murtiadi Awaluddin Nisak, Zuhrotun Nurhadi Nurlailah Nurlailah, Nurlailah Pangestu, Ilham Aji Pettanase, Ismail Putra Hans, Stanislaus Wisnu Rahmany, Sri Rahmawati, Desta Nur Ramadhan, Dwiky Patra Rani, Febrina Hertika Razak, Arthur Khalik Rejeki, Nur Intan Tri Resekiani, Resekiani RIBUT SANTOSA Rosyada, Dini Rusyanti, Ismi Safei Safei Sarah Qosim Sindi Arista Rahman suryandari, suryandari Suryaningsih, Maria Syahriani Syahriani, Syahriani Tanzili, Mulyadi Tatik Haryani, Tatik Tri Agus Susanto Utami, Shafa Nabila Widiyawati, Erna Eka Windira, Ade Yanti, Nurul Rahma Yusriza, Novianti Zahroh, Fitriana Zarnuji, Zarnuji