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Attitude, Knowledge, Motivasi, Skill dan Pengaruhnya Terhadap Kinerja Karyawan : (Studi pada Karyawan di PT. Titan Teknikatama Indonesia) Kadarisman Kadarisman; Agus Purbo Widodo; Heri Sudarsono
JUMBIWIRA : Jurnal Manajemen Bisnis Kewirausahaan Vol. 4 No. 2 (2025): Agustus : Jurnal Manajemen Bisnis Kewirausahaan
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jumbiwira.v4i2.2500

Abstract

The purpose of this study was to determine the effect of attitude, knowledge, motivation and skill simultaneously and partially on Employee Performance. This study was conducted at PT Titan Teknikatama Indonesia Jakarta, involving 75 respondents taken based on random sampling techniques. The research approach used a quantitative method that included research instrument testing, descriptive statistical analysis, multiple linear analysis, classical assumption testing, and hypothesis testing. The results showed that Attitude had a positive and significant effect on Employee Performance. Knowledge had a positive and significant effect on Employee Performance. Motivation had a positive and significant effect on Employee Performance. Skill had a positive and significant effect on Employee Performance. Attitude, knowledge, motivation and skill had a positive and significant simultaneous effect on Employee Performance. Among the independent variables, attitude has the largest contribution to Employee Performance.
The Effect Of Person Organization Fit And Job Embeddingness On Organizational Citizenship Behavior At PLN Endri Haryati; Teguh Setiawan Wibowo; Agus Purbo Widodo
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 4 No 6 (2025): IJHESS JUNE 2025
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v4i6.1778

Abstract

Person–organization fit is commonly understood as the degree to which an organization’s values align with those held by individuals. This alignment is shaped not only by shared values, but also by similarities in personality and compatibility with colleagues. On the other hand, job embeddedness represents a comprehensive collection of factors that determine whether an employee remains in a role or decides to leave. Researchers typically evaluate this construct across three interrelated dimensions: fit, link, and sacrifice. Organizational Citizenship Behavior (OCB) belongs to the broader field of organizational behavior, focusing on discretionary actions that are neither explicitly defined nor formally rewarded. One way to view OCB sees it as extra-role performance—activities that fall outside the boundaries of the job description. Alternatively, it can be seen through a political or philosophical lens, framing OCB as akin to citizenship within an organization. In both interpretations, OCB reflects an employee’s personal convictions or perceptions of an unwritten psychological contract with the organization, motivating them to contribute beyond their formal duties.In this study, OCB is measured using a multifaceted set of indicators, including helping behavior, organizational compliance, sportsmanship, loyalty, individual initiative, social quality, and self-development. To explore how person–organization fit and job embeddedness influence OCB, we employed PLS (Partial Least Squares) path modeling using SmartPLS 3.0, yielding a comprehensive path diagram of the interrelationships among these variables. Our validity analysis revealed that all indicators for person–organization fit, job embeddedness, and OCB achieved factor loadings above 0.7, confirming their relevance in measuring each respective construct. Additionally, convergent validity was supported by AVE values exceeding 0.5 for all variables. Reliability assessments showed Cronbach’s Alpha scores above 0.6 and Composite Reliability values above 0.7, indicating stable and consistent measurement frameworks.Structural model results indicated that person–organization fit and job embeddedness together explained 15.3% of the variance in OCB (R² = 0.153), suggesting that the majority of variance is accounted for by other factors. Nevertheless, hypothesis testing confirmed that both person–organization fit and job embeddedness significantly influence OCB among PLN employees (p < 0.05), underscoring their important—but partial—role in predicting extra-role, citizenship behavior in organizational settings.
Analisis Loyalitas Pelanggan Ditinjau dari Aspek Kualitas Pelayanan, Citra Perusahaan dan Kepuasan Pelanggan Bambang Irawan; Agus Purbo Widodo; Aloysius Jondar
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 5 No. 1 (2025): Maret : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v5i1.6710

Abstract

This study involved 59 respondents who were representatives of PT Solusi Energy Nusantara service users. The purpose of this study was to determine the effect of Service Quality, Corporate Image and Customer Satisfaction on Customer Loyalty both partially and simultaneously. The research method used a quantitative approach consisting of research instrument testing, descriptive statistical analysis, multiple linear analysis, classical assumption testing, and hypothesis testing. The results of the study indicate that there is a positive and significant effect of the Service Quality variable on the Customer Loyalty variable. There is a positive and significant effect of the Corporate Image variable on the Customer Loyalty variable. There is a positive and significant effect of the Customer Satisfaction variable on the Employee Performance variable. There is a positive and significant simultaneous effect of the Service Quality, Corporate Image, and Customer Satisfaction variables on Customer Loyalty. The simultaneous determination value shows that the variation in changes in Customer Loyalty is influenced by Service Quality, Corporate Image, and Customer Satisfaction by 71.2%.