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Building Public Trust Through Government Communication Strategies: A Case Study Of Tapera Policies In Indonesia Sastrawan, Abim; Rahmawati, Dian Eka
JURNAL TRIAS POLITIKA Vol 9, No 2 (2025): Oktober 2025, Jurnal Trias Politika
Publisher : Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/jtp.v9i2.8098

Abstract

Government communication plays a strategic role in building public trust and ensuring policy legitimacy. This study aims to analyze the effectiveness of the Indonesian government's communication strategy in implementing the Public Housing Savings (TAPERA) policy. This study uses a qualitative approach with a case study method, utilizing secondary data sourced from official government documents, online media reports, public responses on social media, and academic literature. Data analysis was carried out using the Miles and Huberman interactive model, including the stages of data collection, reduction, presentation, and drawing conclusions. Three main indicators are used to evaluate communication strategies: information transparency, public engagement, and government responsiveness, which were developed from symmetrical two-way communication theory and public trust theory. The results show that only transparency indicators are partially effective, while public engagement and responsiveness show significant weaknesses, especially in the lack of participatory space and delayed response to public aspirations. Theoretically, this study confirms the relevance of participatory communication approaches in the context of social policies. In practical terms, this study recommends a more inclusive, adaptive, and dialogical communication strategy to increase public participation and reduce resistance to state policies.
The Role of Regional Heads in Corruption Crime in Klaten Regency Rizqi, Muhammad Dimas; Nurmandi, Achmad; Rahmawati, Dian Eka
Jurnal Cita Hukum Vol. 8 No. 2 (2020)
Publisher : Fakultas Syariah dan Hukum, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jch.v8i2.14854

Abstract

AbstractThe administrators of the state should be obliged to carry out their duties with a sense of responsibility and do not commit disgraceful acts, without strings attached either for personal, family, crony or group interests and do not expect compensation in any form that is contrary to the provisions of the legislation in force. However, Sri Hartini as the state organizer as the Regent of Klaten did it against the law. For this reason, the purpose of this research is how is the role of Sri Hartini as the Regent of Klaten Related to Corruption in Klaten Regency. This research uses descriptive qualitative research methods and data analysis techniques using the Nvivo 12 Plus software and secondary data sources from the Putusan Mahkamah Agung Nomor 55/PID.SusTPK/2017/PN.SMG. And the result is that Sri Hartini's role as a state organizer as Klaten Regent has a very dominant role in committing criminal acts of corruption, gratuity, bribery, and abuse of authority with the new SOTK changes in the Klaten District Government Environment. This can be proven by the percentage generated from the analysis using Nvivo 12 Plus, namely Gratification with a percentage of 35.27%, Network with a percentage of 45.95%, Bribery with a percentage of 38.08%, and Abuse of authority with a percentage of 37.82%.Keywords: Regents, Corruption, Gratification, Bribery, Abuse of Authority AbstrakPenyelenggara negara seharusnya berkewajiban untuk melaksanakan tugas dengan rasa tanggung jawab dan tidak melakukan perbuatan tercela, tanpa pamrih baik untuk kepentingan pribadi, keluarga, kroni maupun kelompok dan tidak megharapkan imbalan dalam bentuk apapun yang bertentangan dengan ketentuan peraturan perundang-undangan yang berlaku. Namun, Bupati Klaten sebagai penyelenggara negara melakukan yang bertentangan dengan hukum. Untuk itu tujuan dari penelitian ini adalah bagaimana peran Bupati Klaten terkait tindak Pidana Korupsi di daerahnya. Penelitian ini menggunakan metode penelitian deskriptif kualititatif dan teknik analisis data menggunakan Software Nvivo 12 Plus serta sumber data sekunder dari Putusan Mahkamah Agung dengan Nomor 55/PID.SusTPK/2017/PN.SMG. Hasil penelitian menyatakan bahwa Bupati Klaten sebagai penyelenggara negara memiliki peran yang sangat dominan dalam melakukan tindak pidana korupsi, gratifikasi, suap, dan menyalahgunaan wewenang dengan adanya perubahan SOTK yang baru di Lingkungan Pemerintah Kabupaten Klaten. Hal itu dapat dibuktikan dengan adanya presentase yang dihasilkan dari analisis menggunakan Nvivo 12 Plus, yakni Gratifikasi dengan presentase 35.27%, Jejaring dengan presentase 45.95%, Suap dengan presentase 38.08%, dan Penyalahgunaan wewenang dengan presentase 37.82%.Kata Kunci: Bupati, Korupsi, Gratifikasi, Suap, Penyalahgunaan Wewenang. АннотацияГосударственные служащие должны выполнять свои обязанности ответственно и не совершать противоправных актов, без скрытых мотив в личных, семейных, дружеских или групповых интересах и не ожидать какой-либо компенсации, противоречащей постановлениям положений действующих законов. Однако регент Klaten как государственный служащий нарушил этот закон. По этой причине целью данного исследования является определение роли Регента Klaten по отношению к коррупции в его районе. В этом исследовании используются описательные качественные методы исследования и методы анализа данных с использованием программного обеспечения NVivo 12 Plus, а также вторичные источники данных из Постановления Верховного Суда № 55/PID.SusTPK/2017/PN.SMG. Результаты исследования показали, что Регент Klaten как государственный служащий играл очень доминирующую роль в совершении коррупционного преступления, денежного предоставления, взяточничества и злоупотребления властью с новыми изменениями SOTK в Правительстве Регентства Klaten. Это может быть доказано процентом, полученным в результате анализа с использованием Nvivo 12 Plus, а именно: денежное предоставление - 35,27%, использование личных связей и знакомств - 45,95%, взяточничество - 38,08% и злоупотребление властью - 37,82%.Ключевые слова: Регент, коррупция, денежное предоставление, взятка, злоупотребление властью.
Empowering Marginal Group during Covid-19 Pandemic: a Lesson from SIGAB and Rifka Annisa Rahmawati, Dian Eka; Puspitasari, Chandra Dewi
Journal of Government and Civil Society Vol 7, No 2 (2023): Journal of Government and Civil Society (October)
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jgcs.v7i2.7576

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The aim of this research is to analyze the role of NGO SIGAB and NGO Rifka Annisa in empowering people with disabilities, women and children affected by the Covid-19 pandemic. These two groups received less treatment from the government during the Covid-19 pandemic due to limited government resources. This research uses qualitative methods with data collection techniques using interviews and documentation. The research results found that these two NGOs carried out an empowerment and advocacy role. Empowerment is carried out by SIGAB by collecting data to channel the aspirations of people with disabilities and providing policy input to the government, educating the public and people with disabilities about Covid-19 through media that can be accessed by people with disabilities. Meanwhile, Rifka Annisa protects and advocates for groups of women affected by COVID-19, especially those experiencing violence, while providing education. The pandemic conditions which were feared to paralyze civil society during the Covid-19 pandemic, on the contrary were able to strengthen it in a spirit of solidarity. The advantages these two NGOs have are the wide network they have built and the strong group solidarity.Tujuan penelitian ini untuk menganalisa peran LSM SIGAB dan LSM Rifka Annisa dalam pemberdayaan penyandang disabilitas, perempuan dan anak terdampak pandemi Covid-19. Kedua kelompok tersebut kurang mendapatkan penanganan dari pemerintah di masa pandemic Covid-19 karena keterbatasan sumberdaya pemerintah. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data menggunakan wawancara dan dokumentasi. Hasil penelitian menemukan bahwa kedua NGO ini menjalankan peran pemberdayan dan peran advokasi. Pemberdayaan dilakukan oleh SIGAB dengan mengumpulkan data untuk menyalurkan aspirasi penyandang disabilitas serta memberikan masukan kebijakan kepada pemerintah, mengedukasi masyarakat dan penyandang disabilitas tentang Covid-19 melalui media yang dapat diakses oleh penyandang disabilitas. Sedangkan Rifka Annisa melindungi dan mengadvokasi kelompok perempuan terdampak COVID-19, khususnya yang mengalami kekerasan, sekaligus memberikan pendidikan. Kondisi pandemi yang dikhawatirkan melumpuhkan civil society pada masa pandemic Covid-19, justru sebaliknya mampu menguatkannya dalam semangat solidaritas. Keunggulan yang dimiliki kedua LSM ini adalah luasnya jaringan yang mereka bangun dan soliditas kelompok yang kuat.
Pro dan Kontra Penerapan Sistem Informasi Partai Politik pada Pemilu 2024 di Indonesia Khairiyah, Miftahul; Rahmawati, Dian Eka; Purwaningsih, Titin
Jurnal Review Politik Vol. 12 No. 2 (2022): December
Publisher : Fakultas Ushuluddin dan Filsafat UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/jrp.2022.12.2.243-260

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This research looks at the Pros and Cons that occur due to the use of SIPOL in the Registration of Political Parties in the 2024 Election in the mass media. What substance is being debated and how are the actors involved? Qualitative descriptive research method by means of literature studies. The research findings show that the pros and cons involved actors, namely the election organizers of the KPU and Bawaslu, then political and election observers as well as election contestants, namely political parties. Actors who are pro against SIPOL think that this is a necessity as a modernization of political parties and elections following technological advances, while those who are against SI-POL focus on transparency and openness carried out by the KPU in presenting data so that it is more transparent to the public. Penelitian ini melihat Pro dan Kontra yang terjadi  karena pengunaan SIPOL dalam Pendaftaran Partai Politik pada Pemilu ta­hun 2024 di media masa. subtansi apa yang menjadi perdebatan dan bagai­ma­na keterlibatan para aktor. Metode Penelitian deskriptif kuali­ta­tif dengan cara studi literatur. Temuan penelitian bahwan pro kontra terjadi melibatkan aktor yaitu pihak penyelenggara Pe­mi­lu KPU dan BAWASLU kemudian pihak pengamat Politik dan Pemilu ser­ta Peserta Pemilu yaitu Partai Politik. Aktor Yang Pro tehadap SIPOL menggangap ini merupakan keharusan sebagai modernisasi Partai Politik dan Pemilu mengikuti kemajuan Teknologi sedangkan yang Kontra terhadap SI­POL menitikberatkan bagaimana transparansi dan keterbukaan yang dila­ku­kan KPU dalam menyajikan data agar lebih transparan kepada publik
Analyzing Social Media Usage and Political Participation Among First-Time Voters in Indonesia’s 2024 Election Padoma, Orlando; Rahmawati, Dian Eka
Jurnal Review Politik Vol. 14 No. 2 (2024): December
Publisher : Fakultas Ushuluddin dan Filsafat UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/jrp.2024.14.2.170-187

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This article aims to analyze Social Media Use as a platform for political participation among first-time voters in Indonesia, particularly for the 2024 election. Social Media Use as a medium of political participation among first-time voters significantly impacts the political process and elections. This research is based on a qualitative method approach using a literature approach. Data collection techniques include documents and library data relevant to the subject matter, such as journal articles, books, Google Scholar, and references from websites accessed via the Internet. The collected data is then analyzed using descriptive techniques, which involve presenting and interpreting the data in detail. The findings reveal that social media significantly influences both the political participation and political awareness of first-time voters. For the 2024 election, according to the results of the DPT determination by the KPU, the number of first-time voters or millennial generation, namely Generation Y and Generation Gen Z aged 17-30 years and have never exercised their right to vote reached 63,953,031 people or 31.23%. First-time voters widely use social media platforms such as Facebook, Twitter, WhatsApp, Instagram, Telegram, and Messenger
A Bibliometric Analysis of Social Media and Election Campaign Success: Mapping Research Trends from 2019 to 2023 Nurul Wahdaniyah; Dian Eka Rahmawati; Inrinofita Sari
INJECT (Interdisciplinary Journal of Communication) Vol. 10 No. 1 (2025)
Publisher : FAKULTAS DAKWAH UIN SALATIGA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/inject.v10i1.4439

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This paper aims to identify trends and research mapping on the Influence of social media on the Success of Election Campaigns that have concerned academics and practitioners. The method used in this research is qualitative research with a literature study approach. The data found were 258 documents, which were then analyzed. This dataset was converted to CSV format, imported into Bibliometrix, and analyzed. The findings in this study show that the success of election campaigns is not only related to social media factors but also to the successful integration of various strategic elements in the political process. Social media platforms, including Twitter, Facebook, YouTube, and Telegram, are the main channels for delivering political messages directly to voters. This success also depends on the capacity of candidates or political parties to utilize social media effectively.
Mapping the Transformation of Political Participation through Digital Citizenship: Global Trends from a Bibliometric Analysis (2019–2024) Atikah Fadilla; Dian Eka Rahmawati
INJECT (Interdisciplinary Journal of Communication) Vol. 10 No. 2 (2025)
Publisher : FAKULTAS DAKWAH UIN SALATIGA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/inject.v10i2.5063

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This study investigates the transformation of political participation in the era of digital citizenship, where information and communication technologies have reshaped how citizens engage in democratic processes. Moving beyond traditional notions of rights and obligations, citizenship is increasingly characterized by the ability to participate actively in public affairs through digital platforms. Using a bibliometric analysis of 339 Scopus-indexed articles published between 2019 and 2024, this research maps publication trends, conceptual clusters, and thematic evolutions related to digital citizenship and political participation. The findings reveal four dominant clusters: digital citizenship, citizenship, political participation, and digital transformation that organize the field, with emerging themes such as COVID-19, gender, and digital education policies shaping more recent scholarship. Results highlight the strategic role of digital technologies in enabling political campaigns, online petitions, e-voting, and social media activism while exposing persistent challenges such as misinformation, privacy concerns, and digital divides. This study contributes to the literature by offering a comprehensive mapping of global scholarship, clarifying conceptual linkages, and identifying research gaps related to inclusivity and cross-regional comparisons. Strengthening digital and media literacy is crucial to ensure more inclusive, ethical, and meaningful forms of political participation in the digital age.
The influence of media in the digital democracy in Indonesia sabarofek, luis armando; Rahmawati, Dian Eka
Jurnal Studi Komunikasi Vol. 10 No. 1 (2026)
Publisher : Faculty of Communications Science, Dr. Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jsk.v10i1.11259

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This study examines how digital media reshape democratic quality in Indonesia by transforming information flows, public opinion formation, civic participation, and government accountability within the digital public sphere. Rather than treating these dimensions separately, this research adopted the concept of democratic quality to capture the broader systemic impact of digital communication on contemporary democracy. This study combined bibliometric and qualitative approaches to provide both a macro-level mapping and an in-depth thematic interpretation. Bibliometric data were collected from the Scopus database covering the period 2020–2025, using PRISMA procedures, resulting in 56 core publications. VOSviewer was used to identify research clusters and intellectual trends, while NVivo 12 Plus supported qualitative thematic analysis. The findings indicate a dominant shift in global research from early concerns with digital participation and public engagement toward growing attention to algorithmic power, disinformation, polarisation, and platform governance. In the Indonesian context, digital media simultaneously expands democratic inclusion through increased participation and transparency, while also weakening deliberative quality due to misinformation, echo chambers, and low digital literacy. This study highlights that platform algorithms and information governance increasingly shape the trajectory of digital democracy. This research contributes to communication studies by offering an integrated framework for understanding how digital media restructure democratic quality in the evolving digital public sphere.
Modalities of the First Female Regional Head in North Maluku in the 2020 Sula Islands Regional Election Syamsul Bahri Abd. Rasyid; Dian Eka Rahmawati; Misran; Herdin Arie Saputra
Politicon : Jurnal Ilmu Politik Vol. 7 No. 2 (2025): Politicon : Jurnal Ilmu Politik
Publisher : UIN Sunan Gunung Djati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/politicon.v7i2.46072

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This study aims to examine the modalities of Fifian Adeningsi Mus as a candidate in the 2020 Sula Islands regional election. Using qualitative methods and a case study approach, this study employed content analysis techniques on 174 news items from seven local media outlets that reported most intensively on Fifian’s participation in the Sula Islands regional election during the reporting period from August 28, 2020, to February 28, 2021. The results, based on NVivo 12 plus analysis, indicate that social modality is the most dominant modality narrated by local media in North Maluku, compared to economic, political, cultural, and symbolic modalities. This article contributes to explaining the election of women as regional heads (especially for regions that have never had female regional heads before), supported by the accumulation of previously built modalities. However, the main contribution to women’s election comes from dynastic politics. Therefore, the presence of women in strategic positions can be encouraged through a competitive selection process and a focus on the capacity and capabilities of candidates, so that the election of women as regional heads does not rely solely on the family name (political dynasty).
Collaborative Governance in HIV And AIDS Prevention in Sleman District 2018 Yunita Elianda; Dian Eka Rahmawati
Journal of Government and Civil Society Vol 4 No 1 (2020): Journal of Government and Civil Society (April)
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jgcs.v4i1.2334

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AIDS caused by HIV is a health issue of global concern. In Indonesia, in the first quarter of 2017, the number of HIV cases was 10,376 and AIDS cases were 673. DIY is a tourism city and student city that has a high level of human movement so it is highly likely that behaviors that are at risk of contracting or transmitting HIV and AIDS. DIY has an attraction that makes many people with different socio-economic and demographic backgrounds come to this region. Many tourists from domestic and abroad are interested in the beauty of tourism in DIY. Therefore, collaborative governance among stakeholders is needed in the response to HIV and AIDS. There are eight indicators to see the success of collaborative governance according to DeSeve: Networked Structure, Commitment to a Common Purpose, Trust Among the Participants, Governance, Access to Authority, Distributive Accountability / Responsibility, Information Sharing, Access to Resources. The findings of this study are that cross-sectoral collaboration carried out does not yet have regulations as a guideline in carrying out such collaboration. So that cooperation is only at the stage of mutual involvement in the response to HIV and AIDS, not at the stage of official cooperation that has legality. Because the existence of basic rules is important in collaborative governance as the initial foundation and legitimacy for stakeholders who act. AIDS yang disebabkan oleh HIV adalah masalah kesehatan yang menjadi perhatian global. Di Indonesia, pada kuartal pertama 2017, jumlah kasus HIV mencapai 10.376 dan kasus AIDS sebanyak 673. Daerah Istimewa Yogyakarta (DIY) adalah kota pariwisata dan kota pelajar yang memiliki tingkat pergerakan manusia yang tinggi sehingga sangat mungkin perilaku yang berisiko tertular atau menularkan HIV dan AIDS. DIY memiliki daya tarik yang membuat banyak orang dengan latar belakang sosial ekonomi dan demografi yang berbeda datang ke wilayah ini. Banyak wisatawan dari dalam dan luar negeri tertarik pada keindahan pariwisata di DIY. Oleh karena itu, tata kelola kolaboratif di antara para pemangku kepentingan diperlukan dalam menanggapi HIV dan AIDS. Ada delapan indikator untuk melihat keberhasilan tata kelola kolaboratif menurut DeSeve: Struktur Jaringan, Komitmen untuk Tujuan Bersama, Kepercayaan di antara Para Peserta, Tata Kelola, Akses ke Otoritas, Akuntabilitas / Tanggung Jawab Distributif, Berbagi Informasi, dan Akses ke Sumber Daya. Temuan dari penelitian ini adalah bahwa kolaborasi lintas sektoral yang dilakukan belum memiliki peraturan sebagai pedoman dalam melakukan kolaborasi tersebut sehingga kerja sama hanya pada tahap keterlibatan timbal balik dalam penanggulangan HIV dan AIDS, bukan pada tahap kerja sama resmi yang memiliki legalitas. Bagaimanapun juga, keberadaan aturan dasar menjadi penting dalam tata kelola kolaboratif sebagai landasan awal dan legitimasi bagi para pemangku kepentingan yang bertindak.
Co-Authors Achmad Nurmandi Adiguna, Aditya Putera Aditya Putera Adiguna Afiyatika Mufidati Ahdarrijal, Yujitia Aldisa, Fausta Ega Alim, Ashari Sakti Arif Zainudin Arissy Jorgi Sutan Asmiyono, Elzania Asruddin, Fajar Aswad Astuti, Dwi Woro Atikah Fadilla Aulia Putri Aulia, Elsa Sabilla Bella Kharisma Cahya Wulan Wulan Chandra Dewi Puspitasari Dafid Efendi David Efendi Dessy Ramadhany Devi Syahfitri Difa Umayah Dita Winda Hastuti Dwi Woro Astuti Ekklesia Hulahi Eko Priyo Purnomo Erni Zuhriyati Erni Zuhriyati, Erni Fitriani Fitriani Hana Marlina Isnah Rahmadani Hanggaratri, Candra Ayu Haryadi Arief Nuur Rasyid Hastuti, Dita Winda Herdin Arie Saputra Inessafitri, Berliana Shefaradewi Inrinofita Sari Kerkulah P Nyeleker KHAIRIYAH, MIFTAHUL luis armando sabarofek Lumintang, Adinda Tyas Maesaroh Maesaroh Matza, Salmawati Michel, Diana Misran Muhadjir Darwin Muhadjir Darwin Muhammad Dimas Rizqi Munawar Ahmad MUNAWAR AHMAD Nabiilah, Nasywaa Nafrah Maudina Non Naprathansuk Nurul Wahdaniyah Nurwijayanti Nuur Rasyid, Haryadi Arief Padoma, Orlando Prabawa, Windhi Gita Purwaningsih, Titin Putri, Nazwa Amalia Rahmawati Husein, Rahmawati Ramadhany, Dessy Realyta, Elfrida Bela Riska Nofharina Lutfiah Risma, Yufanabila Rizqi, Muhammad Dimas Rufi'i sabarofek, luis armando Salahudin Salahudin Salmawati Matza Salmawati Salmawati, Salmawati Sastrawan, Abim Satria, Teguh Satriannisa, Hasna Sri Rahayu Suswanta Syamsiar, Syamsiar Syamsul Bahri Abd. Rasyid Syamsul Bahri Abd. Rasyid Tengku Imam Syarifuddin Umayah, Difa Umi Kulsum Yunita Elianda