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Journal : Jurnal Ilmiah Ekonomi dan Bisnis

PENERAPAN APLIKASI SISBRO BERBASIS WEB DALAM MANENINGKATKAN MANAJEMEN PELANGGAN DI PT.DEACOM TEKNOLOGI: Bisnis Digital Gunawan, Gunawan; Rahmat Razak, Muhammad Rais; Sofyan, Wahyudi
Jurnal Ilmiah Ekonomi Dan Bisnis Vol. 21 No. 2 (2024)
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/jieb.v21i2.22237

Abstract

The development of technology has had a significant impact on human life, one of which is the internet, which allows everything to be done more efficiently. PT. Deacom Teknologi has become one of the telecommunications service companies in Sidenreng Rappang Regency. Managing customer data and payments has become a major challenge for PT. Deacom Teknologi as the company grows and the number of customers increases. The manual processes in this context cause various problems such as data errors and delays in payment tracking. To improve efficiency, this research aims to investigate the implementation of the web-based Sisbro application as a solution to facilitate customer data management and enhance payment process efficiency. This research adopts a qualitative analysis approach, emphasizing an in-depth description of the phenomenon under study. The implementation of the web-based Sisbro application at PT. Deacom Teknologi has had a significantly positive impact on improving customer management and the efficiency of the payment process.
ANALISIS PENGGUNAAN APLIKASI KASIR TERHADAP EFEKTIVITAS PELAYANAN KONSUMEN PADA UMKM LAPATHU PS DI KECEMATAN PANCA RIJANG Marlia, Indar Novia; Rahmat Razak, Muhammad Rais; Sofyan, Wahyudi
Jurnal Ilmiah Ekonomi Dan Bisnis Vol. 21 No. 2 (2024)
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/jieb.v21i2.22264

Abstract

In this period of improvements in science and innovation as well as high rivalry in an undeniably progressed business world, it makes it simpler for us to work rapidly and productively. Numerous MSMEs in the Panca Rijang sub-region have used cutting edge innovation in their business fields. One of them is executing a clerk application to oversee deals exchanges and make it more straightforward to gather monetary report information. An issue that is much of the time tracked down in endeavors to further develop client support is that shopping strikes are frequently not printed. The reason for this exploration is to figure out how the clerk application utilized by Lapathu PS UMKM further develops client care. The strategy utilized is subjective with the exploration objects being proprietors, workers and shoppers who do buy exchanges without receipts. Information assortment strategies are perception, meetings and documentation. This examination was directed at UMKM Lapathu PS, definitively on Jalan AP Pettarani No, 20. The exploration results show that in the wake of utilizing the clerk application at Lapathu PS MSMEs, the business cycle can be made more powerful and accelerate administration to customers. Keywords:
Co-Authors Abdul Jabbar Abdul Jabbar Adam Latif Adam Latif Adam Latif Affandy Agusman Aris Akhwan Ali Akhwan Ali Aksal Mursalat Andi Asmawati AR Andi Astinah Adnan Andi Riska Andreani Syafaruddin Angga Nugraha Arismunandar Arismunandar Armayani M Asra, Reza Asrifan, Andi Astrini Padapi Aswadi Aswadi Barisan Damis Damis Dema, Herman Ecca, Suleha Erfina, Erfina Febriyana, Febriyana Fenny Hasanuddin Firda Ayu Hasmir Firmansyah Firmansyah Fitrah, Nurul Fitriani R Fitriyani Fitriyani Gunawan Gunawan Haeruddin Syarifuddin Haeruddin Syarifuddin Harahap, Andi Tenri Hardy Ningsi B Hariyanto Hariyanto Hasanuddin, Fenny Hasrianti Hasrianti Herman Herman, Bahtiar Iranita Haryono Iranita Haryono Irfan Nopandi Ismail Irwan Ismail B Jamaluddin Ahmad Jumaria Jumaria Jumiati Lanta Jusman Tang Lado, Jamaluddin Ahmad Lukman. S Lutfiah Jafar M Nurzin M. Nurzin Marlia, Indar Novia Mir., Sajad Ahmad Moh. Akhtar Setia Ramadhan Eka Diningrat Monalisa Ibrahim Monalisa Ibrahim Muh. Irwan Muh. Irwan Muh. Irwan Muh. Rusdi Muhammad Ikbal Muhammad Ilham Muhammad Nur Muhammad Rohady Ramadhan Muhammad Try Dharsana Muliani S Mursalim Nohong Mustanir, Ahmad Natsir, Andi Iqra Pradipta Naufal Muhammad Aksah Nilwana, Andi Nining Triani Thamrin nur syawal ashari Nuraini K Nurhatifa Nurhatifa Nurmi Nurmi, Nurmi Nurzin, M rani rasyid Rifa’i Rifa’i Rifdan Rifdan Rifni Nikmat Syarifuddin Rika Sasmika Rini Sahni Puti Saifullah Sailan Manan Sandi Lubis Sapri Sapri Sellang, Kamaruddin Sofyan, Wahyudi St. Hajrah Arif Suhardi Junaidi Sukmawati Sukmawati Suleha, Suleha Surianti Surianti Syarifuddin, Haeruddin Syarifuddin, Sarinah Tang, Jusman Trisnawaty AR Trisnawaty, Trisnawaty Ulfa Rafika Fajriah Wahyudi Sofyan Wahyudi Sofyan Widyawati Yasin, Akhmad