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All Journal MIX : Jurnal Ilmiah Manajemen Jurnal Ilmiah Ekonomi Islam Pendas : Jurnah Ilmiah Pendidikan Dasar Al-Mashrafiyah : Jurnal Ekonomi, Keuangan, dan Perbankan Syariah J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Jurnal E-Bis: Ekonomi Bisnis Thufuli: Jurnal Ilmiah Pendidikan Islam Anak Usia Dini International Journal of Business, Law, and Education Jurnal Pengabdian Masyarakat Nusantara TRIBUTE: JOURNAL OF COMMUNITY SERVICES DA'WA: Jurnal Bimbingan Penyuluhan & Konseling Islam International Journal of Management Science and Information Technology (IJMSIT) Jurnal Multidisipliner Bharasa Journal of Accounting and Finance Management (JAFM) Arus Jurnal Psikologi dan Pendidikan Jurnal Indonesia Sosial Teknologi Innovative: Journal Of Social Science Research Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS El-Uqud: Jurnal Kajian Hukum Ekonomi Syariah Jurnal Akuntansi, Keuangan, Perpajakan dan Tata Kelola Perusahaan IIJSE MAXIMA PEDAMAS (Pengabdian Kepada Masyarakat) Empowering Humanity Prosiding Dedikasi: Pengabdian Mahasiswa Kepada Masyarakat
Siti Nur Azizah, Siti
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Public Health Social Sciences Other

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Journal : Jurnal Ilmiah Ekonomi Islam

 1 
Pengaruh Standar Halal Kualitas Produk Dan Kualitas Layanan BMT BRS Yogyakarta Terhadap Tingkat Kepuasan Pelanggan Tyas, Irlanita Ayuning; Choiri, Ahmad; Nur Azizah, Siti
Jurnal Ilmiah Ekonomi Islam Vol 10, No 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.13971

Abstract

The development of cooperatives in Indonesia is now on the rise but the increase is not followed by the number of members participating. While micro-Sharia financial institutions such as BMT or baitul mal and baitul tamwil are present as a sharia-based financial institution whose purpose is to help the problems of small communities. The development of the amount of performance can be measured through the performance of the enterprise through the level of customer satisfaction. The purpose of this investigation is to know the quality of the products and services of BMT Bangun Rakyat Sejahtera Yogyakarta against customer satisfaction. This research uses a quantitative research method with the analytical technique used is SPSS. This research obtains results that the quality of products and services affects customer satisfaction. This is in line with the TMQ or Total Quality Management theory on the focus of customer satisfaction by optimizing competitiveness through the quality of products and services will have an impact on business performance.
Pengaruh Standar Halal Kualitas Produk Dan Kualitas Layanan BMT BRS Yogyakarta Terhadap Tingkat Kepuasan Pelanggan Tyas, Irlanita Ayuning; Choiri, Ahmad; Nur Azizah, Siti
Jurnal Ilmiah Ekonomi Islam Vol. 10 No. 3 (2024): JIEI : Vol.10, No.3, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i3.13971

Abstract

The development of cooperatives in Indonesia is now on the rise but the increase is not followed by the number of members participating. While micro-Sharia financial institutions such as BMT or baitul mal and baitul tamwil are present as a sharia-based financial institution whose purpose is to help the problems of small communities. The development of the amount of performance can be measured through the performance of the enterprise through the level of customer satisfaction. The purpose of this investigation is to know the quality of the products and services of BMT Bangun Rakyat Sejahtera Yogyakarta against customer satisfaction. This research uses a quantitative research method with the analytical technique used is SPSS. This research obtains results that the quality of products and services affects customer satisfaction. This is in line with the TMQ or Total Quality Management theory on the focus of customer satisfaction by optimizing competitiveness through the quality of products and services will have an impact on business performance.
Co-Authors Abdul Gani, Resyi Adpariyanti, Leli Ahmad Choiri Ahmad Solihin Ahmad Solihin Ahsanu Amala, Rizkika Akbar, Achmad AKBAR, MAULANA Alayda Rahcman, Syechilla Ani Kusbandiyah Anik Purwati Annisa Nur Salam Aulia, Ramadha Ayub Sugara Azzahra Mutiara Perdani, Tifani Budi Santoso, Suryo Budianto, Ahmad Cinintiya Pratama, Bima Dearti, Fitri Destiana, Dita Dewi, Maftuhah Dwi Kurniawan, Bagas Dwicahya Suryadi, Made ELOK SUDIBYO Endang Puspitasari Fajarudin Fakhirah Fauzi, Fitriya Fauziyah Noor, Hana Fitranita, Vika Fitriati, Azmi Hadi Pramono Hadid, Subron Hafiz Marwan, Muhamad Hanindita Agustin, Valya Hopid, Abdul Indah Rohyani, Indah Indarwati, Listiana Ayu Isna Inayati, Nur Iwan Fakhruddin Jenika Indawan Saputri, Benedikta Julia Purnama Sari Julianto, Jefry Juwandi, Dwidriandito Karmila, Rosa Keni, Keni Safniati Labiba Kusna, Siti Lufitasari, Nindy Lusiana, Cindy M. Mahrus Asrori Mahdi Mahdi, Mahdi Mahira, Widyan Zulda Makhrian, Andy Mochammad Imron Awalludin Mohammad, Wily Muhammad Faizin Muliana Rhamdhani, Intan Mulkan Habibi Mumfaza, Rizqia Nabila Azzahra, Tri Naim, Sidrotun Nanda Putri, Lyra Noorsanti, Dewi Nur Fadhilah, Feby Nur Putri, Riska Mutia Nuraeny, Reny Nurmelinia, Nurmelinia NURUL HIDAYAH Pernanda Pramestiani, Angelina Purnama Sari, Mega Puspitasar, Yunita Dwi Putri Fitriana, Priska Putri Kinanti, Danesh Putri, Tania Nisrina RAMADHANI, AULYA Ramandani, Dede Riptiono, Sulis Rizqi Mushrifah, Mega Roisah, Roisah Rosida Rosida Rosida RR. Ella Evrita Hestiandari Safitri, Farida Salam, Annisa Nur Saryatun Saryatun, Saryatun Seli Safitri, Adinda Setyaningsih, Mei Putri Sutomo Sutomo Tarisa Tobari . Tyas, Irlanita Ayuning Werdi Santoso Widiyono, Putut Win Syaputra, Edo