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Evaluation and Improvement of Business Processes in the Operational Division Using Business Process Improvement (BPI) (Case Study: PT. Mitrasukses Engineering Indonesia Sinatriya, Ichi Rizqi; Hanggara, Buce Trias; Rachmadi, Aditya
MATICS: Jurnal Ilmu Komputer dan Teknologi Informasi (Journal of Computer Science and Information Technology) Vol 16, No 1 (2024): MATICS
Publisher : Department of Informatics Engineering

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/mat.v16i1.25596

Abstract

PT. Mitrasukses Engineering Indonesia (MEI) is a manufacturing company specializing in custom machine production. The company has an operational division responsible for managing product orders until they are delivered. The main problem in the operational division of PT. MEI is the inconsistency between product designs and customer needs, leading to machine design redesigns and delays in order processing. Therefore, a more detailed analysis of potential errors is required, followed by recommendations for improvement through business process improvement. The methodology used to analyze potential errors is the Failure Mode and Effect Analysis (FMEA) method. Meanwhile, the methodology used to provide improvement recommendations is the Business Process Improvement (BPI) method with the streamlining tools. The improvement measures adopted include streamlining tools such as Standardization, Upgrading, Simplification, Automation, and Error Proofing. Simulations will be conducted after modeling the improved business process based on the improvement recommendations. The simulations compare the time between the current business process model (as-is) and the improved business process model (to-be) to determine the percentage increase in efficiency. Efficiency occurs due to changes in process activities in the current business process that has been improved. The simulation results indicate an efficiency improvement in the product ordering process by 16.58%, material procurement process by 35.37%, production process by 38.85%, and product delivery process by 22.42%.
Co-Authors Achya, Aura Salsabila Adiansyah, Eric Admaja Dwi Herlambang, Admaja Dwi Adriansyah Dwi Wahyudi, Brian Aji, Yanuar Bimantoro Akbar, Asyam Fadhilah Akbar, Muhammad Aminul Aldiariza, Sephia Ali, Tanziil Aziizil Alimah, Cindy Felita Nur Almira Syawli, Almira Andi Reza Perdanakusuma, Andi Reza Anisya, Rossa Dini Annila, Nazwa Arief Setiawan Ariyandi, Muhammad Luthfi Aryo Pinandito Atmaja, Alvino Dwiky Attaumi, Hana Awanda, Gabriella Fadhilatus Bariq, Alfreiza Burhan, Jason Anthony Cahya Sari Dwi Herlambang, Admaja Dwi Yuli Saputro, Danuarta Eka Sasmita, Erlina Exacta, Arena Bintang Fajar Agung Nugroho Fajar Pradana Farah, Najla Alia Fathurino, Audi Kresna Faturani, Bunga Sauma Fauzi, Alka Alvin Febriani, Melin Fitra Abdurrachman Bachtiar Fitriana, Allisa Nahla Gembong Edhi Setyawan Gunawan, Alexander Hadi Wijoyo, Satrio Hakim, Rahmana Ilmi Hanggara, Buce Hanggara, Buce Trias Hanun, Putri Nabilah Hapsari, Safira Widya Haryanti, Uun Hertin, Lyra Himawat Aryadita, Himawat Hurriyatul Fitriyah, Hurriyatul Intan Sartika Eris Maghfiroh Kusuma Wardani, Ajeng Ayu Linuwih, Dara Nurul Idlal Mubarok, Muhammad Rosyid Muhammad, Muqorrobin Ghulam Niken Hendrakusma Wardani Nuha, Zuhud Ulin Oktaviana, Evita Parengga, Restian Perwata, Denzel Alifioputera Pratama, Muhammad Naufal Putra, Davit Pratama Putra, Farhan Zaki Rahmaniar, Audrey Farrah Rahmatika, Azri Putri Rahmatulloh, Septianton Rezki Ramadhan Al Fauzi, Rafly Ramadhan, Dhuha Rizky Retno Indah Rokhmawati, Retno Indah Rohmah, Nurur Rosanti, Mitha Diah Rosari, Angela Chikita Roufi, Ahmad Washlur Salim, Pratama Maulidi Ega Satrio Hadi Wijoyo Sinatriya, Ichi Rizqi SUPRAPTO Susilowati, Putry Amaylia Syafiuddin, Mochammad Sylvantoni, Santiago Tarihoran, Aditya Nugraha Trias Hanggara, Buce Tyroni Mursityo, Yusi Ubaidillah, Ilham Maulana Utami, Dinar Indah Dwi Utami, Kartika Widhy Hayuhardhika Nugraha Putra Widiyanto, Andre Yahyasamdie, M. Adlant Nazhari Yefiananda, Diandra Charisa Yudha Pamungkas, Mohammad Yusi Tyroni Mursityo