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All Journal Assets : Jurnal Ekonomi, Manajemen dan Akuntansi JBTI : Jurnal Bisnis : Teori dan Implementasi JABE (Journal of Accounting and Business Education) Jurnal Dimensi AKRUAL: Jurnal Akuntansi Jurnal SOLMA Journal of Economic, Bussines and Accounting (COSTING) Bisma: Jurnal Bisnis dan Manajemen SEIKO : Journal of Management & Business Martabe : Jurnal Pengabdian Kepada Masyarakat CARADDE: Jurnal Pengabdian Kepada Masyarakat Media Mahardhika Journal of Humanities and Social Studies Jurnal Sosio Sains ECOPLAN : JOURNAL OF ECONOMICS AND DEVELOPMENT STUDIES JRTI (Jurnal Riset Tindakan Indonesia) JURNAL LENTERA BISNIS Jurnal Ilmiah Edunomika (JIE) EKONOMI, KEUANGAN, INVESTASI DAN SYARIAH (EKUITAS) LOSARI: Jurnal Pengabdian Kepada Masyarakat Jurnal Abdimas Indonesia : Jurnal Abdimas Indonesia Daengku: Journal of Humanities and Social Sciences Innovation Jurnal Abmas Negeri (JAGRI) International Journal of Science and Society (IJSOC) eScience Humanity Journal Journal Of Human And Education (JAHE) International Business and Accounting Research Journal AKUNSIKA: Jurnal Akuntansi dan Keuangan Jurnal Manajemen dan Bisnis ASEAN Marketing Journal Abdimas Indonesian Journal Return : Study of Management, Economic and Bussines RESLAJ: Religion Education Social Laa Roiba Journal Gandhi: Jurnal pengabdian kepada Masyarakat (G-JPM)
Andi Harmoko Arifin
Universitas Terbuka, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Public Health Social Sciences Transportation Other

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Journal : Jurnal Manajemen dan Bisnis

 1 
EMPLOYEE COMMITMENT, QUALITY MANAGEMENT, AND TECHNOLOGY: EFFECTS ON PERFORMANCE AND SUSTAINABILITY Saputra, Muhamad Ferdian; Arifin, Andi Harmoko; Hamzah, Muhammad Nasir; Rahim, Abdul Rahman
Jurnal Manajemen dan Bisnis Vol 5, No 2 (2025)
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/jmb.v5i2.6038

Abstract

This study examines the influence of Employee Commitment (EC), Quality Management (QM), and Technological Proficiency (TP) on Employee Performance (EP) and Organizational Sustainability (OS) at the Central Bureau of Statistics (BPS) of West Sulawesi Province, using Partial Least Squares Structural Equation Modeling (PLS-SEM). The data analysis reveals that the measurement model (outer model) meets the validity and reliability criteria, with Cronbach’s Alpha and Composite Reliability values exceeding 0.7 and AVE 0.5. In the structural model (inner model), EC, QM, and TP have a significant positive influence on EP, with p-values of 0.005, 0.026, and 0.022, respectively. However, EP does not significantly affect OS (p value = 0.795) and fails to serve as an effective mediator between the three exogenous variables and OS. Meanwhile, EC has a direct and significant impact on OS (p value = 0.024). The R² values for EP (41.7%) and OS (52.9%) indicate a moderate to strong predictive power of the model. The case study at BPS West Sulawesi Province demonstrates that while improvements in technological competency and quality management enhance employee performance, their effect on organizational sustainability remains limited. These findings highlight the critical role of strengthening employee commitment as a primary strategy for achieving long-term organizational sustainability. Practical implications of this study include the need for policies focused on enhancing EC and reassessing the mechanisms through which EP influences OS. For future research, incorporating additional mediating or moderating variables is recommended to deepen the understanding of the dynamic relationships between these factors in public sector organizations.
Co-Authors Aat Ruchiat Nugraha Abdul Rahman Abdul Rahman Rahim Abdul Rahman Rahim Abdul Rasyid Acfira, Lukkyta Gusti Ali, Makhrus Andriyansah . Anwar, Anas Iswanto Arie Fitria Arif, Nina Fapari Armin Armin, Armin Asep Supriyadi Aumeboonsuke, Vesarach Daniel Pasaribu Darwis, Herman Degdo Suprayitno Dewi, Florentiana Sinarce Diah Fatma Sjoraida Djunaedi Elismayanti Rembe Etty Puji Lestari Faizul Mubarok Fauzi, Rizal Ula Ananta Florentina Sinarce Dewi Fryan Sopacua Gautama, Nengah Widiangga Gumati, Tatang Ary Guna, Bucky Wibawa Karya Gusti, Herdie Idriawien Hakiki, Moh. Saiful Hamzah, Muhammad Nasir Hasan Basri Umar Hendrik Hendrik Hudaeni, Nurul Ira Geraldina Ira Geraldina Isra Herdina Fauziah Putri Jamaluddin Kabul Wahyu Utomo Kadek Ayu Purniawati Kardini, Ni Luh Khadijah Maming khusnul khotimah Lukytta Gusti Acfira Maria Rio Rita Martino Wibowo Masditok, Tokit Muhammad Rizkillah Murtiadi Awaluddin Ni Luh Kardini Ni Made Devi Devanthi Nomleni, Anton PW Noor Syaifuddin Noor Syaifuddin, Noor Noor Syaifudin Panggabean, Donwill Prasetiyo, Yudhi Radinal, Radinal Rakhmat Nurul Prima Nugraha Redjeki, Finny Rena, Melan Rima Rachmawati Risnayanti Andi Djamro Ritonga, Linda Mayasari Riyan Sisiawan Putra Safitri, Julia Sanusi, Nina Utami Sapuriningsih, Chikita Lestari Saputra, Muhamad Ferdian Sarwo Edy Handoyo, Sarwo Edy Sidrotun Na'im Sinaga, Hommy Dorthy Ellyany Sri Undai Nurbayani St.Hatidja Sudarmo, Agnes Sudarmo, Agnes Puspitasari Suhardi Suhardi Suhardi Suhardi Suhardy Sujono Sujono, Sujono SULTAN, ZULKIFLI Tasrim, Tasrim Tomi Apra Santosa Tri Wahyuningsih Usmany, Paul Utami, Made Dwi Mas Wahyuddin Wahyuddin Widya Rizky Pratiwi, Widya Rizky Wulandari, Andi Sri Rezky Yusuf Bahtiar