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All Journal Techno.Com: Jurnal Teknologi Informasi Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Edik Informatika : Penelitian Bidang Komputer Sains dan Pendidikan Informatika Khazanah Informatika: Jurnal Ilmu Komputer dan Informatika RABIT: Jurnal Teknologi dan Sistem Informasi Univrab INOVTEK Polbeng - Seri Informatika Dinamisia: Jurnal Pengabdian Kepada Masyarakat INTECOMS: Journal of Information Technology and Computer Science Digital Zone: Jurnal Teknologi Informasi dan Komunikasi Jurnal Hilirisasi IPTEKS (JHI) GERVASI: Jurnal Pengabdian kepada Masyarakat JOISIE (Journal Of Information Systems And Informatics Engineering) Jurnal Teknologi Informasi dan Pendidikan Community Engagement and Emergence Journal (CEEJ) ARSY : Jurnal Aplikasi Riset kepada Masyarakat Jurnal Karya Abdi Jurnal Pengabdian Inovasi dan Teknologi Kepada Masyarakat Jurnal Sistem Informasi dan Teknik Informasi Jurnal Teknik Informatika Journal of Applied Business and Technology SATIN - Sains dan Teknologi Informasi Jurnal Informatika: Jurnal Pengembangan IT JIM ( Journal International Multidiciplinary) E-Amal: Jurnal Pengabdian Kepada Masyarakat International Journal of Information Engineering and Science INOVTEK Polbeng - Seri Informatika
Ramalia Noratama Putri
Institut Bisnis Dan Teknologi Pelita Indonesia
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UI/UX Design of an Online Food-Ordering Application Using Human-Centered Design Ramalia Noratama Putri; Anggit Wirasto
International Journal of Information Engineering and Science Vol. 3 No. 3 (2026): August : International Journal of Information Engineering and Science
Publisher : Asosiasi Riset Teknik Elektro dan Infomatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijies.v3i3.340

Abstract

Online food-ordering applications can shorten the purchasing process, but users may still encounter complex navigation, dense information, lengthy checkout flows, and limited visibility of order status. This study designed the user interface and user experience of an online food-ordering application using Human-Centered Design (HCD). Data were collected through observation and interviews with prospective users. The design process followed four iterative stages: understanding and specifying the context of use, specifying user requirements, producing design solutions, and evaluating the design. The requirements analysis identified the need for simple navigation, efficient menu discovery, flexible payment methods, secure transactions, and real-time order tracking. These findings were translated into functional and non-functional requirements, a use-case model, a user flow, an information architecture, wireframes, a design system, and a high-fidelity prototype developed in Figma. User feedback indicated a preference for a simple interface and fewer checkout steps. The design was therefore refined by simplifying the navigation structure, enlarging primary action buttons, and reducing checkout complexity. The resulting prototype provides a user-oriented foundation for efficient food discovery, ordering, payment, and order tracking. Further work should conduct quantitative usability testing, such as the System Usability Scale, to obtain a measurable assessment.
Co-Authors Ahmad Jaelani Ahmad Jaelani Alyauma Hajjah Amir Syamsuadi Andy Kartasasmita Anggraini, Anna Daulay, Suandi Debi Setiawan Debi Setiawan Debi Setiawan Debi Setiawan Debi Setiawan Debi Setiawan Debi Setiawan Debi Setiawan, Debi Deny Jollyta Desnelita, Yenny Dewi Nasien Dewi Sartika Siagian Dewi Sartika Siagian Dwi Pamungkas Eri Yanto Erlin Erlin Erlin Sabri Ezi Mufadli Fadrul Fadrul Felix Irwan Fenly, Fenly Fitrah Ramadhani Gunadi Gunadi Gusrianty, Gusrianty Gusrio Tendra Gustientiedina Hendri Hendri Herlina, Sara Herman Herman Husaini, Rizki Ramadhan Husni Mubarak Ira Puspita Sari Irwan Irwan Islami, Deri Isna Rahma Dini Jean Riko Kurniawan Putra Jennie Angelyn Lestari, Suci Sinta Lestiyani, Nurul Lidya Siagian Liza Trisnawati Luluk Elvitaria Marcellino, Marcellino Margi Sidoretno, Wahyu Marlim, Yulvia Nora Marwan, Deinike Wanita Meilani Putri Efendy Muhammad Siddik Muhammad Siddik Neni Widaningsih Nurul Lestiyani Nurwijayanti Oka Wantika Zuhairra Oktariana, Dwi Oraple, Ezri Trivena Pratiwi, Yuharika Puspa Ningrum Putri Dwi Retno Reni Suryanita Retno, Putri Dwi Rinaldy Rinaldy Rokhima, Nur Salamun Salamun Sara Herlina Setiawan, Debi Setiawan Shandy Kartasasmita Siagian, Dewi Sartika Siagian, Lidya Simanjuntak, Ricky Faulus Siti Hidayatullah Nuriadi Tavip, Achmad Toyeb, Muhammad Wahyu Margi Sidoretno Wibowo, M Teguh Wilda Susanti Wirasto, Anggit Yermias Duha Zul Indra