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All Journal Jurnal Teknologi Industri Pertanian IZUMI JISI UMJ (Jurnal Integrasi Sistem Industri UMJ) Jurnal Optimasi Sistem Industri QARDHUL HASAN: MEDIA PENGABDIAN KEPADA MASYARAKAT Media Bahasa, Sastra, dan Budaya Wahana Idea : Jurnal Studi Jepang TRANSFORMASI : JURNAL PENGABDIAN PADA MASYARAKAT JURNAL ABDI MASYARAKAT INDONESIA (JAMIN) Jurnal Penelitian Ilmu Pendidikan Indonesia Journal of Prosthetics Orthotics and Science Technology (JPOST) Metris: Jurnal Sains dan Teknologi English Education, Linguistics and Literature Journal Jurnal Pengabdian Masyarakat dan aplikasi Teknologi Jurnal Abdimas Multidisiplin Journal of Social Service and Empowerment TRJ (Tourism Research Journal) Jurnal Ilmiah Pariwisata
Rina Fitriana, Rina
Universitas Pakuan
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Mechanical Engineering Nursing Public Health Social Sciences Other

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Enhancing Quality Control of Packaging Product: A Six Sigma and Data Mining Approach Ramadhani, Resty Ayu; Fitriana, Rina; Habyba, Anik Nur; Liang, Yun-Chia
Jurnal Optimasi Sistem Industri Vol. 22 No. 2 (2023): Published in December 2023
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (807.476 KB) | DOI: 10.25077/josi.v22.n2.p197-214.2023

Abstract

Six Sigma is of paramount importance to organizations as it provides a structured and data-driven approach, fostering continuous improvement, minimizing defects, and optimizing processes to meet and exceed customer expectations. In response to the increasing defects of packaging product in a cosmetics industry in Indonesia, surpassing the specified 3% tolerance limit, this research conducts a thorough investigation into the root causes, corrective measures, and improvement proposals to elevate product quality. By leveraging the Six Sigma method and data mining techniques, the study systematically addresses the complexities associated with defect reduction in packaging for cosmetics product. The research methodology encompasses defining the problem through SIPOC and Critical to Quality (CTQ) diagrams, measuring via control charts and sigma level calculations, and analyzing using tools like pareto diagrams, Apriori algorithms, fishbone diagrams, and Fault Mode and Effect Analysis (FMEA). Key findings reveal a notable correlation between spot defects and varying colors, leading to pearl defects as identified by the Apriori algorithm. FMEA identifies critical failures, including suboptimal printing plate conditions, clumpy ink usage, and insufficient operator attention to ink filling. The improvement stage proposes practical solutions, such as implementing alarms and buzzers, color-indicator-adjusted ink storage labels, and a structured form for cleaning and monitoring printing plates. These findings carry significant implications, providing a tailored roadmap for enhancing the quality of cosmetic packaging. The anticipated implementation of proposed improvements aims to elevate customer satisfaction by addressing specific pain points in the production process. Furthermore, the research contributes valuable insights to the broader cosmetics industry, offering effective methodologies for defect reduction and quality enhancement in packaging processes.
Dynamics of Public Communication in the Bangkonol Landfill Conflict, Pandeglang Sutisna, Nana; Sjuchro, Dian Wardiana; Priana, Ronny Yudhi Septa; Fitriana, Rina
Jurnal Penelitian Ilmu Pendidikan Indonesia Vol. 4 No. 4 (2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpion.v4i4.750

Abstract

The conflict over the Bangkonol Landfill (TPA Bangkonol) in Pandeglang Regency, Banten Province, escalated during 2024–2025, involving local government, communities, and the media. This study analyzes the dynamics of public communication by focusing on community resistance, media framing, and the government’s crisis response. A qualitative case study was conducted through interviews, document analysis, and media review. Findings indicate that the absence of participatory communication triggered strong community resistance, while the media amplified the dispute by framing it as an environmental crisis and highlighting weak policy legitimacy. These dynamics align with agenda-setting and framing theories, which explain how media influence public opinion. The issue was further politicized by local political rivals, and digital platforms became arenas for mobilization, consistent with uses and gratifications theory. This shows that communication failure not only fueled resistance but also opened space for politicization and accelerated conflict escalation. The study recommends strengthening official communication channels, ensuring community involvement from the planning stage, and expediting the transition of the landfill to a sanitary system.
Digital Transformation and Hotel Service Communication: An Analysis of Hilton Garden Inn Jakarta Taman Palem's Readiness Jaiz, Muhammad; Yuliana, Nina; Yusanto, Yoki; Fitriana, Rina
Jurnal Penelitian Ilmu Pendidikan Indonesia Vol. 4 No. 4 (2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpion.v4i4.790

Abstract

Digital transformation in the hospitality industry is increasingly important for improving the effectiveness of service communications and the quality of the guest experience, especially amidst technology-driven competition. This study aims to analyze Hilton Garden Inn Jakarta Taman Palem's readiness to implement digital transformation through an assessment of organizational aspects, service communications, and digital marketing strategies. The study employed a qualitative approach with data collection techniques including interviews, observations, and documentation studies. Data were analyzed through data reduction, data presentation, and conclusion drawing based on the Miles and Huberman model. The results indicate that the hotel is in the early stages of digitalization, characterized by limited technology utilization for operational functions, service communication quality that does not yet utilize interactive technology, and digital marketing strategies that are still informative and not data-driven. The OnQ system has not been optimally utilized due to variations in human resource digital capabilities, while guest experience support technologies such as self-check-in or automated services are not yet available. This study concludes that successful digital transformation requires improving employee digital literacy, developing more innovative service technologies, and formulating a more targeted digital communication strategy to support the hotel's competitive advantage.
Gender Equality Narratives in the Digital Space: An Analysis of Banten Women's Political Representation through Podcasts Nurjuman, Husnan; Dewantie, Jessie; Fitriana, Rina
Jurnal Penelitian Ilmu Pendidikan Indonesia Vol. 4 No. 4 (2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpion.v4i4.791

Abstract

The development of digital space has opened up new opportunities for female politicians to negotiate their identities and expand their representation beyond the boundaries of conventional media. This study aims to analyze how female members of the Banten Regional People's Representative Council (DPRD) construct gender equality narratives through podcasts on the Banten Podcast channel. Using qualitative content analysis with a social construction approach, this study examines narrative patterns, self-representation strategies, and the framing of gender issues that emerge in podcast conversations. The results reveal three main findings: first, female politicians articulate gender equality issues by combining personal experiences with structural issues, resulting in more authentic and contextual narratives; second, podcasts are used to assert political competence through discussions of the legislative process, policy evaluation, and women's substantive roles in parliament; and third, personal narratives are used as a moral legitimacy strategy that strengthens emotional closeness with the public and challenges gender stereotypes. These findings emphasize the function of podcasts as a digital democratic arena capable of expanding the space for women's political articulation and offering a more equal model of gender representation at the local level.
Analysis Of Digital Cooperation And Promotion Network Strategy To Improve Marketing Performance Of Anakraja Waterpark & Resort Fitriana, Rina; Dinata, Abi Sapta; Purnamasari, Mita
Jurnal Penelitian Ilmu Pendidikan Indonesia Vol. 5 No. 1 (2026)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpion.v5i1.969

Abstract

The growth of the Indonesian tourism industry has created increasingly fierce competition for hospitality businesses, including family recreation resorts. This situation demands that businesses implement integrated marketing strategies that utilize digital channels and build collaborative networks. This study aims to describe the collaborative network implemented by Anakraja Waterpark and Resort, analyze the digital promotion strategies implemented across various media channels, and evaluate the contribution of this integration to the resort's marketing performance. The study employed a descriptive qualitative approach through interviews, observations, and documentation analysis, analyzed using the Miles, Huberman, and Saldaña model. The results indicate that Anakraja's collaborative network is still limited to a single online booking platform and situational collaborations with local travel agents, resulting in suboptimal marketing reach. Digital promotion strategies have been actively implemented through Instagram and TikTok, but are not supported by structured content planning, visual identity, or performance evaluation. The integration between the collaborative network and digital promotion has not been effective, resulting in a significant impact on increasing occupancy rates and stabilizing demand. The study concludes that Anakraja's marketing effectiveness requires diversification of partnerships and strengthening of a digital strategy designed in an integrated manner to create more equitable and sustainable marketing growth.
Analysis of Flexural Strength Properties of Jute Fiber Composite for Foot Plate Orthosis Manufacturing Dian, Elka Ryzki; Agusni Karma; Fitriana, Rina; Widhata, Dhanny
Journal of Prosthetics Orthotics and Science Technology Vol. 4 No. 2 (2025): Journal of Prosthetics Orthotics and Science Technology (JPOST)
Publisher : Poltekkes Kemenkes Jakarta I

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Foot Plate Orthosis (FPO) is an assistive device to prevent foot injuries. Carbon fiber is a commonly  used material. Although carbon fiber material provides many advantages, its dependence on imported raw  materials is an obstacle. Therefore, alternative materials that are easily available in Indonesia are needed. Jute  fiber has the potential to be a strong,elaticity and economical alternative. Objective: To analyze flexural strength properties of jute fiber composites as an alternative material for orthosis  foot plates. Methods: The study used a quantitative experimental design that included included creating composite  materials with woven of jute fiber, polyester resin using the lamination method. Variations in the number of  jute fiber layers were used to determine their effect on flexural strength. Flexural strength testing was conducted  using ASTM D790 standard. The test data was analyzed descriptively and statistically to determine the optimal  layers that provide the best flexural strength. Results: The test results show that the jute fiber composite with five layers produces the highest flexural strength,  which is 50 MPa. The increase in the number of layers is directly proportional to the increase in flexural strength  up to the optimum point at five layers. However, jute fiber composites tend to have lower elasticity than synthetic  materials such as carbon fiber. Conclusion: Jute fiber composites with the optimal number of layers have flexural strength as orthosis foot plate  materials, but their low elasticity limits their effectiveness in dynamic activities.
The Impact of Beauty Bloggers’ Online Review towards Shopping Tour Interest of Cosmetic Products in Jakarta Fitriana, Rina; Amrullah, Amrullah; Suryani, Intan
Jurnal Penelitian Pariwisata Vol 4 No 1 (2020): TRJ Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v4i1.67

Abstract

This study is aimed at finding out the impacts of beauty bloggers’ online review in encouraging women’ interest to carry on shopping tours on cosmetic products in Jakarta. The study uses descriptive method by administering a questionnaire to 100 women respondents who carry on shopping tours on cosmetic products in Jakarta. The findings show that that beauty bloggers’ online review possesses a strong relationship as many as 0,682 towards the shopping tour interest of cosmetic products in Jakarta which as many as 46,5%. Beauty bloggers share information and recommendations based on their own experiences by using blog with the contents in the forms of captions, photos, and videos about a certain cosmetic product so that it encourages shopping tours on cosmetic products. Therefore, in the present study, H0 is rejected and H1 is accepted, in which t count is 9,235 > t table 1,984. Thus, it can be concluded that the impacts of beauty blogger’ online review towards the shopping tour interest on cosmetic product in Jakarta indeed existed.
Analisis Kepuasan Wisatawan Berdasarkan Unsur Destinasi Wisata Di Pulau Pramuka, Kepulauan Seribu, Jakarta Fitriana, Rina; Fakhira, Rahmah
Jurnal Ilmiah Pariwisata Vol 24 No 1 (2019): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v24i1.1239

Abstract

This study aims to determine tourists satisfaction based on destination elements (attractions, facilities, infrastructure, transportation, and hospitality) in Pulau Pramuka, KepulauanSeribu, DKI Jakarta. The research method used is this study is descriptive quantitative method with purposive sampling technique. The sample of this study consists of 100 tourists who had visited Pramuka Island with an error margin of 10%. It is revealed that the average value of tourist satisfaction based on the five elements of tourist destinations is 3.91. If the value combined with tables of visitor perception intervals, it can be concluded that tourist satisfaction based on elements of tourist destinations in PulauPramuka is classified as SATISFIED. It proves that actually that the elements of tourist destinations in PulauPramuka have been well enough in attracting the tourists to visit or to make a tour.
Analisis Motivasi Pengunjung Museum Macan Jakarta Fitriana, Rina; Rahmitasari, Nurima; Yoseli, Marcelina
Jurnal Ilmiah Pariwisata Vol 25 No 1 (2020): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v25i1.1362

Abstract

MACAN Museum (Museum of Modern and Contemporary Art in Nusantara) has a wide collection of modern and contemporary Indonesian arts up to the first international scale in Indonesia, and is one of the tourist attractions in Jakarta that is preferred by various circles. The collection is packaged with the concept of art shows and exhibitions that can be enjoyed by every visitor. This research aims to analyze the motivation of visitors coming to the museum using quantitative descriptive methods. Unit of analysis is the visitors of MACAN museum, meanwhile the independent variable is the visitors’ motivation. Data was taken by giving questionnaire to 100 respondents, having observation, and doing structured interviews. The data were analyzed by excel and presented in the frequency table and pie chart. The results showed that of the four motivations, cultural motivation obtained the highest value as the most motivating factor for visitors with a value of 4.19, and the average total value of the four motivations is 3.84 which states that visitors are motivated to visit the MACAN museum. Keywords: MACAN Museum, Visitor Motivation, MICE, Contemporary Art
Pemanfaatan Aplikasi Pemesanan Makanan dan Dampaknya terhadap Kepuasan Pelayanan Nasution, Deivy Zulyanti; Gantina, Devita; Fitriana, Rina
Jurnal Ilmiah Pariwisata Vol 27 No 1 (2022): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v27i1.1602

Abstract

The purpose of this study is to identify the effect of using the application in ordering food and drinks, how satisfied consumers are with ordering services through the application. This study uses descriptive qualitative research methods and looks at the relationship between the service quality perceived by consumers when they come directly to the restaurant and the service quality perceived by consumers when buying products. Using an application that is calculated using the T test. The sample in this study was taken by random sampling and involved 100 respondents. The test results can be seen that the p-value of the satisfaction variable is 0.055 which indicates a value greater than 0.05, so a decision can be made, meaning that the average satisfaction of respondents buying food directly is the same as the average satisfaction of respondents buying food through online applications. The results of this study indicate that the overall digital food ordering application does not have a negative effect on customer satisfaction, which means that there is the same satisfaction between delivery and direct orders. Keywords: Service Quality, Order Application, Come Directly
Co-Authors Agusni Karma Alexandra, Cut Meutia Amrullah Amrullah Anggoro, Brahmantyo Apip, Abdul Ariwibowo, Anung B Baskoro Harwindito Dedy Sugiarto Devita Gantina Dewantie, Jessie Dharojatin, Indri Dian Wardiana Sjuchro Dian, Elka Ryzki Dinata, Abi Sapta Dwi Syahrul Ramdhanu EMAN SULAEMAN Fakhira, Rahmah Fauzan, Rahman Febriani, Elfira Fransisca, Vinne Habyba, Anik Nur Harahap, S.TP, M.Si, Elfira Febriani Hartini Helen Susanti Hidayani, Selnistia Indah Permata Sari Intan Suryani, Intan Iveline Anne Marie Jaiz, Muhammad Kawilarang, Ruth Dimitri Abigail Kemala Sari, Debbie Khoiruddin Khoiruddin Liang, Yun-Chia Lohanatha, Anastacia Maryetti, Maryetti Monica Dwi Hartanti, Monica Dwi Mugiyanti Nadia Prameswary Nasution, Deivy Zulyanti Ni Made Dwiyana Rasuma Putri, Ni Made Dwiyana Rasuma Nina Yuliana Noviadi, Andy Nurjuman, Husnan Priana, Ronny Yudhi Septa Purnamasari, Mita Rahmawati, Rahmawati Rahmi Winangsih Rahmitasari, Nurima Ramadhani, Resty Ayu Salsadila Hairulnisa Sumpena Sapulette, Ralph Vincent Sarah, Syamila Sari, Debby Kumala Shigehiro Ohashi Tamaru Siregar, Jaquline Glenadys Sukma, Indah Millia Sutisna, Nana Tiara Aninditha Toro, Sahlan Wawan Kurniawan Wegig Murwonugroho Widhata, Dhanny Yelni Rahmawati Yojana, Ratna Mira Yoseli, Marcelina Yusanto, Yoki