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Etika Bisnis Sebagai Acuan Meningkatkan Kepuasan Konsumen (Studi Pada Online Shop Hedwig Labuan Bajo) laurensius sandrio; I Nengah Dasi Astawa
JURNAL AKADEMISI VOKASI Vol 2 No 1 (2023): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v2i1.33

Abstract

Online shop merupakan kemudahan dalam gaya hidup seluruh masyarakat yang bisa dicapai melalui internet, namun disamping kemudahan yang didapatkan dengan adanya bisnis online shop, banyak pula para penjual yang sering mengabaikan etika yang ada dengan melakukan pelanggaran yang merugikan dirinya sendiri maupun orang disekitarnya. Ketidaksesuaian etika dalam berbisnis ini dapat menyebabkan ketidakpuasan dari konsumen, sehingga perlu diterapkannya sebuah etika dalam berbisnis. Oleh karena itu, penelitian ini bertujuan untuk mengetahui peranan etika bisnis serta bagaimana pengaruhnya terhadap kepuasan konsumen pada online shop Hedwig diLabuan Bajo. Dalam pengumpulan data dalam penelitian ini digunakan wawancara, dimana konsumennya yakni orang yang penah berbelanja di Hedwig online shop dijadikan sebagai sumber dan teknik observasi. Selanjutnya pada tahap penemuan, diketahui bahwa peranan etika bisnis dalam online shop sangat berpengaruh, karena merupakan pendorong utama untuk memajukan sebuah perusahaan, hal ini terbukti dari beberapa etika yang diterapkan, seperti: transparansi dalam informasi produk dan harga, selalu bersikap ramah kepada pembeli atau konsumen, menjawab semua pertanyaan yang diajukan konsumen atau pembeli, menjaga keamanan dan privasi data pelanggan, dan packing barang dengan rapi. Maka dari itu, penerapan etika dalam berbisnis pada online shop sangatlah penting guna terciptanya suatu kepuasan pada diri konsumen.
Pengembangan Atraksi Ekowisata Pesisir Melalui Identifikasi: Terumbu Karang, Lamun dan Mangroves (Studi Kasus: Ekosistem Wilayah Pesisir Dusun Rangko) MARIUS YOSEF SERAN; Septian Hutagalung; Roseven Rudiyanto; Laurensius Sandrio; Fitri Ciptosari
JURNAL AKADEMISI VOKASI Vol 2 No 2 (2023): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v2i2.92

Abstract

The coastal ecosystems identified are seagrass, mangroves forest, and coral reef ecosystems. Through this identification then this research aims to develop number of opportunities for developing coastal ecotourism through this observation and identification of mangroves, seagrass and coral reef ecosystems spread along several points in the coastal area of ​​Rangko’s Village. The method for data collection are qualitative description based on direct observation, field identification and documentation. The results shown that there is a diversity of coral reef, seagrass and mangrove ecosystems. Based on this finding can be concluded that the development of coastal ecotourism in Rangko’s coastal area has the opportunity to be developed through a number of ecotourism activities, such as snorkeling, fishing, paddleling, bird watching, and mangroves planting.
Rencana Induk Pembangunan Kepariwisataan Daerah Denpasar dan Yogyakarta: Studi Komparasi dan Pembelajaran Marius Yosef Seran; Putu Guntur Pramana Putra; I Nengah Sandi Artha Putra; Laurensius Sandrio; Yosef Kurniawan Ukar
JURNAL AKADEMISI VOKASI Vol 3 No 1 (2024): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v3i1.114

Abstract

The Denpasar Tourism Development Master Plan Regional Regulation for 2018-2029 No. 3 of 2019 and The Yogyakarta Tourism Development Master Plan Regulation for 2015-2025 No. 3 of 2015 serve as guiding documents for the future trajectory of tourism development in their respective regions over the next decade. These regulations are instrumental in ensuring that the progression of tourism aligns with predetermined visions and objectives. This study adopts a comparative approach, which involves analyzing and contrasting the two regulations to draw insights. Comparative analysis is employed as a method to scrutinize data and derive new insights. The findings from this analysis reveal both similarities and disparities between the two regulations. Commonalities include shared objectives, legal underpinnings such as UU 1945 article 18, paragraph 6, adherence to Law no. 10 of 2009, regulatory types, timeframes, and general provisions. However, distinctions emerge in discussions about general and specific differences. Regarding tourism development objectives outlined in each regulation, such as those Denpasar Regional Regulation No. 3 of 2019, article 13 and Yogyakarta Regional Regulations No. 3 of 2015, article 7, both emphasize similar goals: fostering the growth of the creative economy, enhancing employment opportunities, boosting regional income, and safeguarding the environment. The effective implementation of these regulations of expected to yield positive outcomes for all stakeholders involved in tourism development.
Dampak Penggunaan Artificial Intelligence (AI) pada Mahasiswa Teknologi Informasi: Studi kasus di Politeknik eLBajo Commodus Isnain Saif Saifullah; Gracedelia Jeanywealsny Ngasa; Roberto Florio Tito Tarang; Filomena Selsagus Mhutri; Laurensius Sandrio
JURNAL AKADEMISI VOKASI Vol 3 No 2 (2024): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v3i2.145

Abstract

In today's digital context, the development of information and communication technology (ICT) has had a significant impact on various aspects of life, including in education. One of the latest innovations in ICT is Artificial Intelligence (AI), which has the ability to imitate human intelligence in solving problems and making decisions. This study aims to investigate the application of Artificial Intelligence (AI) in the learning process of students, as well as its impact on motivation and interest in learning. The findings of the study indicate that Artificial Intelligence (AI) can enhance the learning experience through access to more interactive materials and rapid feedback. However, the application of Artificial Intelligence (AI) also faces challenges, such as data privacy issues and equality of access, which need to be considered. Therefore, it is very important for students, especially in the field of information technology, to understand how Artificial Intelligence (AI) works and its limitations, and to use it wisely. This study is expected to provide deeper insight into students' readiness to face an increasingly automated world of work and encourage the development of skills relevant to Artificial Intelligence (AI) technology.
Customer Satisfaction in The Banking Industry: An Empirical Analysis of Product and Service Quality at Eka Metro Bank: STUDY OF THE IMPLEMENTATION OF BUSINESS ETHICS PRACTICES IN THE OPERATIONS OF THE DIGITAL ONLINE SHOP LINSHOP Hersanius Kurnia Peong; Vina Lucyana; Laurensius Sandrio
JURNAL AKADEMISI VOKASI Vol 4 No 2 (2025): JURNAL AKADEMISI VOKASI
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/vebkn746

Abstract

The rapid advancement of digital technology has significantly transformed business operations, particularly among Micro, Small, and Medium Enterprises (UMKM) in Indonesia. One of the essential aspects determining the success of digital businesses is the implementation of business ethics as a foundation for building consumer trust. This study aims to analyze the application of business ethics in Linshop’s digital operations, specifically in promotional activities, transactions, and customer service, as well as to identify the challenges faced in maintaining ethical principles amid competition and shifting consumer expectations. This research employs a qualitative descriptive method through field observations and in-depth interviews with the owner, employees, and loyal customers. The findings reveal that Linshop applies business ethics through honest product information, price transparency, responsive customer service, and willingness to acknowledge mistakes when they occur. These ethical practices significantly contribute to shaping consumer trust, reflected in customer loyalty and repeated purchases. The results align with previous literature, emphasizing that business ethics in digital contexts serves not only as a moral guideline but also as a strategic factor for strengthening business reputation and credibility. However, Linshop also faces several challenges, including price pressure, expectations for rapid responses, and platform limitations that affect information transparency. Overall, this study confirms that business ethics play a crucial role not only as moral conduct but also as a competitive strategy for sustaining digital-based UMKM.
Warisan Kuliner Surabaya: Strategi Berkelanjutan Untuk Mempertahankan Semanggi Yoseph Agung Priyo Widodo; Laurensius Sandrio
JURNAL AKADEMISI VOKASI Vol 4 No 2 (2025): JURNAL AKADEMISI VOKASI
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/qrpn9x34

Abstract

Artikel ini bertujuan untuk mengkaji dan mendeskripsikan strategi pengembangan makanan semanggi sebagai warisan kuliner tradisional khas Surabaya. Semanggi, sebagai salah satu kekayaan budaya kuliner lokal, memiliki potensi besar untuk dipromosikan sebagai daya tarik wisata kuliner dan identitas budaya daerah. Melalui pendekatan deskriptif, penelitian ini menggambarkan karakteristik, proses pembuatan, serta keberadaan semanggi dalam kehidupan masyarakat Surabaya. Selain itu, artikel ini juga menyoroti tantangan yang dihadapi dalam pelestarian dan pengembangan kuliner semanggi di tengah era modernisasi dan persaingan kuliner global. Strategi yang diuraikan mencakup pelestarian resep tradisional, pengembangan inovasi rasa yang sesuai tren masa kini, serta promosi melalui media sosial dan event budaya. Pendekatan partisipatif juga diusulkan agar masyarakat dan pelaku usaha dapat turut aktif dalam memperkenalkan dan melestarikan kuliner ini. Dengan demikian, artikel ini memberikan gambaran lengkap tentang potensi dan langkah strategis dalam menjaga keberlanjutan makanan semanggi sebagai bagian dari kekayaan budaya kuliner Surabaya, sekaligus membuka peluang pengembangan ekonomi berbasis kuliner tradisional yang ramah lingkungan dan berkelanjutan. 
PENGELOLAAN SDM DESA WISATA COLOL : KUNCI PENGEMBANGAN DESA WISATA BERKELANJUTAN Hersanius Kurnia Peong; Laurensius Sandrio; Yosef Kurniawan Ukar
Jurnal Penelitian Terapan Mahasiswa Vol 1 No 1 (2023): Jurnal Penelitian Terapan Mahasiswa
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Politeknik eLBajo Commodus

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Abstract

Abstract The complexity of world business with a high level of competition requires creativity and innovation from all Parties. One of the important sector that is developing in response to the issue of competition is tourism sector through tourism villages. The existence of a Tourism Village can boost the national and local economy through increasing the welfare of the community as the main actor in a Tourism Village. This research is motivated by the urgency of managing human resources as an important factor in improving the quality of tourism villages. This practice has become an important discourse so that researchers are motivated to explore one of the Tourism Villages in East Manggarai, namely Colol Village with its unique tourist destinations. This research uses a qualitative descriptive approach with a case study type to determine the extent to which the implemented HR management practices affect the sustainability of this Tourism Village. Researchers collected data by conducting observations and interviews with several Colol Tourism Village stakeholders. The results of the study said that there were several things carried out by the managers even though there were still some limitations in several aspects. Some of these things are HR planning, institutional strengthening, community mobilization, and controlling tourism actors with FGD and Monev. Some of these practices are carried out to maintain this Tourism Village so that it continues to exist in the future.
ANALISIS KONSEP 3A (ATRAKSI, AMENITAS, AKSEBILITAS) DALAM PERENCANAAN PENGEMBANGAN PARIWISATA BERBASIS MASYARAKAT: (STUDI KASUS: DESA UMATOOS, KABUPATEN MALAKA) MARIUS YOSEF SERAN; Septian Hutagalung; Roseven Rudiyanto; Laurensius Sandrio; Ida Ayu Rostini
Jurnal Penelitian Terapan Mahasiswa Vol 1 No 1 (2023): Jurnal Penelitian Terapan Mahasiswa
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Politeknik eLBajo Commodus

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Abstract

This research aims to analyze the 3A (attraction, amenity, accessibility) concept of tourism planning development in Desa Umatoos, Kecamatan Malaka Barat, Kabupaten Malaka. This research uses a qualitative method and the key informants are the representatives of related stakeholders which from academician, business, community, local government, and mass media. This study uses field observations, in depth interview, focus group discussion, and literature studies. The result of the study showed the existence of main tourist attractions, alternative attractions, other potential nature and cultural tourism products in the village, also numbers of supporting facilities and accessibilities. There are also some weaknesses and potential threats that can become obstacles in the whole process of CBT’s planning development. Therefore, it is recommended that stakeholders need to collaborate in the whole aspects of planning development.
Kajian Evaluatif Penerapan Etika Bisnis UMKM di Labuan Bajo Hersanius Kurnia Peong; Laurensius Sandrio; Yohana Etheldreda Ine Dae; Dewi Sartika Umul
Jurnal Penelitian Terapan Mahasiswa Vol 1 No 2 (2023): Jurnal Penelitian Terapan Mahasiswa
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Politeknik eLBajo Commodus

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Abstract

Penelitian ini bertujuan untuk mengkaji praktik etika bisnis beberapa jenis UMKM di Labuan Bajo, sebuah destinasi pariwisata super prioritas di Indonesia. Sektor pariwisata telah menjadi salah satu inti bisnis utama di banyak daerah yang berperan penting dalam mendukung pertumbuhan ekonomi lokal, pelestarian budaya, dan pengalaman wisata yang unik. Namun, tantangan utama yang dihadapi UMKM adalah implementasi bisnis yang beretika untuk mendukung keberlanjutan destinasi pariwisata. Metode penelitian menggunakan pendekatan kualitatif dengan paradigma positivisme. Data penelitian diperoleh melalui wawancara dan observasi terhadap beberapa jenis UMKM yang berbeda di Labuan Bajo. Analisis data dilakukan dengan langkah-langkah penelitian kualitatif seperti identifikasi, kategorisasi, kodifikasi, reduksi, pemetaan pola, dan sintesis. Hasil penelitian menunjukkan bahwa sebagian besar UMKM telah berupaya menerapkan prinsip-prinsip etika bisnis dalam aktivitas bisnis. Hal ini menjadi dasar dalam menjaga kepercayaan konsumen, meningkatkan kualitas produk dan layanan, serta memastikan keberlanjutan bisnis dalam jangka panjang. Namun, terdapat kendala dalam penggunaan teknologi informasi dan perhatian terhadap aspek lingkungan dan sosial. Penelitian diharapkan memberikan masukan berharga bagi UMKM, pemerintah, dan stakeholder terkait dalam upaya menjaga keberlanjutan pariwisata prioritas di Labuan Bajo. Dengan meningkatkan praktik etika bisnis, UMKM dapat berperan lebih aktif dalam mendukung pembangunan berkelanjutan, melestarikan budaya lokal, dan memberikan pengalaman wisata yang unik bagi para wisatawan.
The Implication Of Instagram Visual Content On Interest In Visiting Santirah River Tubing, Tulisari Village, Pangandaran Regency Akib Hehanussa; Mappiasse; Hersanius Kurnia Peong; Laurensius Sandrio
Jurnal Penelitian Terapan Mahasiswa Vol 2 No 1 (2024): Jurnal Penelitian Terapan Mahasiswa
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Politeknik eLBajo Commodus

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Abstract

This research aims to analyze the implications of Instagram visual content on interest in visiting the Santirah River Tubing tourist destination, Raburi Village, Parigi District, Pangandaran Regency. The method used in this research is a quantitative method which uses descriptive analysis. The information collection technique used was distributing questionnaires randomly via Google Form. Observation and documentation methods are also used to obtain relevant information. The data processing technique is carried out through testing the validity and reliability of the questionnaire that has been distributed. After the data is valid and reliable as a whole and per statement item, a normality test is carried out. From the results of data processing, it was concluded that Instagram visual content (X) had a significant effect on visiting interest (Y) at Santirah River Tubing (SRT) by 78.4%. In another sense, hypothesis H1 is accepted, meaning that there is a significant influence between the Instagram visual content variable (X) on visiting interest (Y) at SRT, Selalari Village, Parigi District, Pangandaran Regency.