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Pengaruh Kualitas Pelayanan terhadap kepuasan Nasabah dalam Perspektif Ekonomi Islam (Studi Kasus pada Badan Penyelenggara Jaminan Sosial (BPJS) Ketenagakerjaan kantor Cabang Purwakarta) Adimah, Nurul; Irsyad; Oktriawan, Wawan
Muttaqien Indonesian Journal of Multidiciplinary Islamic Studies
Publisher : Muttaqien Publishing, Lembaga Penelitian dan Pengabdian kepada Mayarakat (P3M) STAI DR. KH.EZ. Muttaqien Purwakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52593/mtq.03.2.01

Abstract

Everyone has the right to get social security in order to meet the basic needs of a decent life and increase their dignity. As a public service agency, the Employment Social Security Administering Agency (BPJS) which is non-profit, the quality of service is the starting point for its concentration. Quality services must always be provided in order to realize customer satisfaction and provide a good image in the community and provide a positive impact. The main objective of this study was to determine the effect of service quality and customer satisfaction in the perspective of Islamic Economics at BPJS Employment Purwakarta Branch Office. This research was conducted using a quantitative approach with the type of correlational research. The types of data are grouped into two categories, primary and secondary. Data collection techniques were carried out by means of interviews, questionnaires, and observations. The population in this study are BPJS Employment customers. The sampling technique used is simple random sampling technique obtained by 100 respondents. Furthermore, the data analysis technique used simple linear regression with the SPSS Statistics 22 application. The correlation results showed a value of = 0.845. Because the significance value = 0.845 > 0.05, thus the HO is rejected. Ha is accepted and it can be concluded that there is a correlation/relationship between the variables of service quality and customer satisfaction. Based on hypothesis testing, the ttable value is 1.984. So the value of tcount > ttable = 15,623 > 1,984. So it can be concluded that the service quality variable has a significant positive effect on the customer satisfaction variable. The contribution of the independent variable of service quality to the dependent variable of customer satisfaction is 71.1% while the remaining 19.9% ​​is influenced by other factors not examined in this study.
The impacts of work commitment and school climate on the teacher performance of public primary schools Dahliawati; Syahril; Rifma; Irsyad
Indonesian Research Journal in Education |IRJE| Vol. 7 No. 2 (2023): IRJE |Indonesian Research Journal in Education
Publisher : Universitas Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/irje.v7i2.31474

Abstract

This research aimed to analyze the influence of work commitment and school climate on the teacher performance of public primary school. This research used a quantitative correlational associative type of method. The population was 117 primary school teachers. Samples were taken using a proportional stratified random sampling technique. The research instrument used a Likert scale model questionnaire with a trial with a population of 20 students out of the sample. The test results showed that the instrument was valid. Research data were analyzed using the means to describe the data and test requirements, namely normality, homogeneity, and multicollinearity. Descriptive results of teacher performance were 89.09%, work commitment 86.88%, and school climate 75.91%. Data analysis showed an influence of work commitment on teacher performance of 12.6%, an influence of school climate and teacher performance of 10.1 and a significant influence of work commitment and school climate jointly on teacher performance of 34.4%.
Persepsi Guru Terhadap Pengelolaan Kurikulum Merdeka di SMPN se-Kota Padang Panjang Ramadan E, Annisa Nur; Irsyad
Journal of Practice Learning and Educational Development Vol. 4 No. 1 (2024): Journal of Practice Learning and Educational Development (JPLED)
Publisher : Global Action and Education for Society

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58737/jpled.v4i1.252

Abstract

Penelitian ini dilatarbelakangi oleh masih adanya sebagaian guru yang belum paham terkait dengan pengelolaan kurikulum merdeka di SMPN Se-Kota Padang Panjang. Penelitian ini bertujuan untuk memperoleh informasi mengenai persepsi guru terhadap pengelolaan kurikulum merdeka di SMPN Se-Kota Padang Panjang yang dilihat dari aspek perencanaan pembelajaran, pelaksanaan pembelajaran, pengolahan dan pelaporan hasil asesmen, dan tindak lanjut pembelajaran. Penelitian ini bersifat deskriptif kuantitatif. Populasi penelitian ini adalah guru SMPN Se-Kota Padang Panjang yang berjumlah 211 orang dan sampel 68 orang guru. Instrument pengumpulan data menggunakan kuesioner model skala Likert. Keywords: pengelolaan, kuirkulum merdeka
Penerapan Teknologi Informasi Pada Pelaksanaan Tugas Dan Fungsi Tenaga Administrasi Sekolah di SMPN Se-Kecamatan Koto XI Tarusan Setriani, Yuke; Irsyad
Journal of Practice Learning and Educational Development Vol. 4 No. 1 (2024): Journal of Practice Learning and Educational Development (JPLED)
Publisher : Global Action and Education for Society

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58737/jpled.v4i1.255

Abstract

Penelitian ini dilatarbelakangi dari masih adanya masalah tentang kurangnya kemampuan tenaga administrasi sekolah dalam penggunaan teknologi informasi di SMPN Se-Kecamatan Koto XI Tarusan. Penelitian ini bertujuan untuk memperoleh informasi mengenai kemampuan tenaga administrasi sekolah dalam penggunaan teknologi informasi di SMPN Se-Kecamatan Koto XI Tarusan yang dilihat dari menyimpan, mengolah, mengubah, dan menciptakan dokumen atau data berbasis digital. Jenis penelitian yang digunakan adalah deskriptif kuantitatif. Penelitian ini dilaksanakan di SMPN Se-Kecamatan Koto XI Tarusan dengan populasi sebanyak 35 orang tenaga administrasi sekolah. Instrumen pengumpulan data menggunakan rumus rata-rata. Secara keseluruhan kemampuan tenaga administrasi sekolah dalam penggunaan teknologi informasi di SMPN Se- Kecamatan Koto XI Tarusan tergolong dalam kategori mampu dengan skor rata-rata 3,82.
The Influence of the Principal’s Academic Supervision and Teacher Commitment to the Professional Competence of the State Junior High School Teachers Syafitri, Intan Rahmayuni; Irsyad; Rifma; Yahya
Journal of Education Reseach and Evaluation Vol 7 No 3 (2023): August
Publisher : LPPM Undiksha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jere.v7i3.65995

Abstract

One of the causes of the low professional competence of a teacher is that the teacher does not prepare learning material properly, does not master learning material, the teacher is less varied in choosing learning methods and models. The main objective of this study is to analyze the commitment of teachers and academic supervisory authorities with regard to the professional competence of teachers in public junior high schools. This study is a national quantitative study with an interdisciplinary focus. This study uses a correlational quantitative approach. The participants in this study were 124 PNS teachers. The instrument used for data collection was a questionnaire prepared using a Likert scale. The correlation formula is used to analyze the research results. The results of the descriptive analysis of teacher professional skills were 80.66%, the principal's academic supervision was 80.79%, and teacher commitment was 80%. The results of the data analysis show that there are significant differences between the professional competence of teachers and the academic dean of the school (58%), between the professional competence of teachers and dean administrators (35.4%), and between the professional competence of teachers and the dean committee (62.8%).
The Effect of Academic Supervision and School Climate on Teacher Performance in Islamic Junior High School Rohmah, Siti; Hadiyanto; Irsyad; Sulastri; Nurjanah
Journal of Education Reseach and Evaluation Vol 7 No 4 (2023): November
Publisher : LPPM Undiksha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jere.v7i4.67600

Abstract

This research was motivated by observations of problems regarding the low performance of teachers in junior high schools which showed that academic supervision and school climate were still not in line with what was expected and teacher performance was still not optimal. The aim of this research is to analyze the influence of academic supervision and school climate on teacher performance in junior high schools. This research is a correlational quantitative research with an associative type. The population in this study were all teachers at Islamic College Middle Schools, totaling 98 teachers and the sample was determined using a non-probability sampling technique with a purposive sampling category, namely a sampling method by determining characteristics that were in accordance with the research objectives, obtaining 63 teachers. The research instrument uses a questionnaire with a Likert scale which has 5 alternative answers. Before the questionnaire was used, a trial was carried out to determine its validity and reliability. The data analysis technique was carried out using multiple linear regression tests which were processed using SPSS version 24. The results of data analysis showed that there was a significant influence between academic supervision and school climate on teacher performance with a value of Fcount>Ftable (6.269>3.14), so there was a significant influence between academic supervision and school climate together on teacher performance. In the coefficient of determination test, r² = 0.145 was obtained, which means that the determination of the academic supervision and school climate variables on teacher performance is 14.5%.
Utilization of Digital Technology to Improve the Effectiveness of Indonesian Language Learning in Elementary Schools Melia, Mecia; Siska Yeni Adam; Arlis Wandi; Ahmad Sabandi; Irsyad
Journal of Practice Learning and Educational Development Vol. 5 No. 3 (2025): Journal of Practice Learning and Educational Development (JPLED)
Publisher : Global Action and Education for Society

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58737/jpled.v5i3.543

Abstract

The development of technology opens up great opportunities to improve the quality of learning in elementary schools, especially in learning Indonesian. This study uses a qualitative approach with a literature review method to examine the application of digital creativity in learning media. Various sources such as journals, articles, and research reports are analyzed to identify effective technologies to use, such as interactive videos, augmented reality (AR), virtual reality (VR), gamification, online learning communities, and artificial intelligence (AI)-based applications. These technologies are able to increase student motivation, engagement, and understanding interactively and personally. In conclusion, the use of digital technology in learning Indonesian in elementary schools can create a more interesting and effective learning atmosphere
REPRESENTATION OF MINANGKABAU CULTURAL VALUES IN THE DESIGN AND MOTIFS OF TAROMPA DATUAK Irsyad; Bayu Anggara
Arty: Jurnal Seni Rupa Vol. 14 No. 1 (2025): Regular Issue
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/arty.v14i1.16693

Abstract

This study examines how Minangkabau cultural values ​​are represented in the design and motifs of tarompa datuak, which are traditional footwear worn by traditional figures in traditional events. The problem discussed is how the visual symbols of tarompa datuak reflect the traditional wisdom and social values ​​of the Minangkabau people amidst the threat of modernization to their culture. This study uses qualitative methods and an ethnographic approach. This includes interviews with craftsmen and direct observation. The results of the study show that the traditional designs and motifs of tarompa datuak, such as variations of the tarompa datuak design and one of the motifs that is often used, namely the Itiak Pulang Patang motif, which philosophically symbolizes order, togetherness, and local wisdom, illustrate the importance of maintaining harmony and returning to the origin in community life. Not only to beautify, but also to symbolize courage, wisdom, and spirituality that reflect cultural identity. Tarompa datuak is a symbol of culture and a cultural education tool that shows the importance of tradition in the life of the Minangkabau people.
The evaluation of the Merdeka curriculum implementation in elementary schools Suci, Fahma; Irsyad; Sulastri; Kadri, Hanif Al
Indonesian Research Journal in Education |IRJE| Vol. 9 No. 02 (2025): IRJE |Indonesian Research Journal in Education| in Progress|
Publisher : Universitas Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/irje.v9i02.41627

Abstract

The research aims to determine the extent to which the implementation of the Merdeka curriculum in public elementary schools is seen from the aspects of teacher understanding, learning planning, mastery of teaching tools, strategies and approaches, teacher readiness for learning outcome assessment, knowing the challenges and obstacles, and the impacts caused on the learning process and the quality of education (student learning outcomes) in Pasaman, West Pasaman Regency. This research is an evaluation study that utilizes Stake's Countenance model. The research occured at two elementary schools, specifically SDN 30 Pasaman and SDN 21 Pasaman. The results of the research showed that teacher understanding of the implementation of the Merdeka curriculum, learning planning, mastery of teaching tools, strategies and approaches, teacher readiness for learning outcome assessment and challenges and obstacles, and the impacts caused on the learning process at SDN 30 Pasaman were by the standards issued by the Ministry of Education and Culture regarding the implementation of the Merdeka curriculum. However, at SDN 21 Pasaman, there is still a need to improve teacher competence and the condition of school infrastructure and improve the quality of learning implementation. This need for improvement is due to the significant damage to school infrastructure caused by natural disasters and the teachers' insufficient pedagogical and professional competence.
The influence of principals’ intellectual stimulation, digital literacy, and self-efficacy on teachers’ innovative behaviors Noviyanti, Yenni; Irsyad; Rusdinal; Sulastri
Indonesian Research Journal in Education |IRJE| Vol. 9 No. 02 (2025): IRJE |Indonesian Research Journal in Education| in Progress|
Publisher : Universitas Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/irje.v9i02.45012

Abstract

This research employed a quantitative method to analyze the direct and indirect effects of principals' intellectual stimulation, digital literacy, and self-efficacy on teachers' innovative behavior. Data were collected from 85 public elementary school teachers in West Pasaman Regency through a questionnaire and analyzed using SEMPLS. The results indicated a direct positive effect of the principals' intellectual stimulation (5.8%), digital literacy (52.8%), and self-efficacy (26.7%) on teachers' innovative behavior. In addition, principals' intellectual stimulation (28.4%) and digital literacy (64.9%) also positively affected self-efficacy. The indirect pathway, through self-efficacy, showed that principals' intellectual stimulation contributed 7.6% to teachers' innovative behavior, and digital literacy contributed 17.3% indirectly. These findings confirm that the principals' intellectual stimulation, digital literacy, and self-efficacy are crucial factors that can encourage teachers' innovative behavior. The findings indicate that the principal’s intellectual stimulation, digital literacy, and self-efficacy are three factors that can influence teachers’ innovative behavior.