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The Effect of Incentives, Work Motivation and Work Environment on Employee Performance at PT Telang Agro Mandiri Bungsu Widias Wati; Sulaiman Helmi; Trisninawati Trisninawati; Andrian Noviardy
International Journal of Marketing & Human Resource Research Vol. 7 No. 1 (2026): International Journal of Marketing and Human Resource Research
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijmhrr.v7i1.3013

Abstract

This study aims to analyze the influence of incentives, work motivation, and work environment on employee performance at PT. Telang Agro Mandiri. The background of this study is the importance of optimizing human resources by providing incentives and enhancing work motivation to support employee productivity. The study employs a quantitative approach, administering a survey to 102 employees. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares (PLS). The study's results indicate that incentives and work motivation significantly affect employee performance, whereas the work environment does not. These findings confirm that at PT. Telang Agro Mandiri, incentives, and work motivation are the primary factors in driving performance, while the work environment has not yet had a tangible impact. This study contributes to management in developing more targeted and effective human resource policies.
Peran Aplikasi Byond Dalam Transformasi Layanan Perbankan Digital Pada Bank Syariah Indonesia KCP Palembang Sudirman Lia Suryati; Andrian Noviardy; Heriyanto Heriyanto
EKOMAN: Jurnal Ekonomi, Bisnis dan Manajemen Vol. 3 No. 3 (2025): EKOMAN: Jurnal Ekonomi, Bisnis dan Manajemen
Publisher : Penerbit dan Percetakan CV. Picmotiv

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61930/ekoman.v3i3.368

Abstract

Transformasi digital menjadi langkah penting bagi perbankan dalam meningkatkan efisiensi dan kualitas layanan. Bank Syariah Indonesia (BSI) menghadirkan aplikasi BYOND sebagai inovasi digital yang memudahkan nasabah dalam melakukan transaksi dan mengakses informasi keuangan. Penelitian ini bertujuan mengetahui peran aplikasi BYOND dalam mendukung transformasi layanan digital di BSI KCP Palembang Sudirman. Metode yang digunakan adalah deskriptif kualitatif melalui observasi, wawancara, dan dokumentasi selama kegiatan magang. Hasil penelitian menunjukkan bahwa BYOND mampu meningkatkan efisiensi operasional, mempercepat proses pembukaan rekening, serta mempermudah transaksi digital.
Pengaruh Digital Payment Gateway, E-Commerce, dan Modal Dalam Meningkatkan Pendapatan Coffee Shop Audina Amanda Putri; Andrian Noviardy
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1477

Abstract

This study aims to analyze both partially and simultaneously the influence of digital payment gateways, e-commerce, and capital on coffee shop revenue. The research employed a quantitative approach with a population consisting of MSME coffee shops in Palembang City. The sample was determined using purposive sampling, involving 30 respondents who had implemented at least one type of e-commerce platform and digital payment service. Data were collected using a Likert-scale questionnaire and analyzed through validity and reliability testing, classical assumption tests, and multiple linear regression. The findings indicate that digital payment gateways have a positive and significant effect on coffee shop revenue. Similarly, e-commerce significantly contributes to expanding market reach and increasing sales. Capital also shows a positive influence on the stability and growth of business income. Simultaneously, these three variables significantly affect revenue, underscoring the importance of integrating digital technology adoption and adequate capital in driving coffee shop income growth in the digital era.
Analisis Akuntabilitas dan Transparansi Pengelolaan Dana Bos Pada Sekolah Ma Bahrul Ulum Muliasari Arvi Syai’in Wawan; Andrian Noviardy
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 12 No. 4 (2026): Agustus 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v12i4.6497

Abstract

This study aims to examine the implementation of accountability and transparency principles in the management of School Operational Assistance (BOS) funds at MA Bahrul Ulum Muliasari. A descriptive qualitative approach was employed based on the applicable technical guidelines for BOS fund management. The findings indicate that planning and utilization of funds have complied with official regulations and involved the internal school management team, including the principal, treasurer, teachers, and school committee. However, parents and the broader community were not actively involved in the decision-making process. In terms of accountability, fund usage was supported by proper administrative documentation and aligned with the School Activity and Budget Plan (RKAM). Nevertheless, transparency has not been fully optimized, as information regarding fund allocation and realization has not been consistently disseminated through accessible public media. Therefore, while regulatory compliance has been achieved, greater openness in financial information disclosure remains necessary.
Analisis Kepuasan Mahasiswa terhadap Layanan Karir Canter di Universitas Bina Darma Sahrul Ramadhani; Heriyanto Heriyanto; Trisninawati Trisninawati; Andrian Noviardy; Efan Elpanso
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.10756

Abstract

Career Center merupakan unit strategis perguruan tinggi yang membantu mahasiswa mempersiapkan transisi dari dunia akademik menuju dunia kerja melalui penyediaan informasi lowongan, program magang, pelatihan, seminar, dan konsultasi karir. Penelitian ini bertujuan menganalisis kepuasan mahasiswa terhadap layanan Career Center Universitas Bina Darma berdasarkan lima dimensi SERVQUAL, yaitu tangibles, reliability, responsiveness, assurance, dan empathy, sekaligus mengidentifikasi faktor yang mendukung serta menghambat kualitas layanan. Penelitian menggunakan pendekatan deskriptif kualitatif. Data dikumpulkan melalui wawancara mendalam, observasi, dan dokumentasi dengan informan yang terdiri atas kepala unit, staf Career Center, dan mahasiswa pengguna layanan. Hasil penelitian menunjukkan bahwa mahasiswa secara umum merasa puas terhadap layanan yang diberikan. Fasilitas fisik dan media digital dinilai cukup memadai, informasi karir dianggap relevan dan dapat dipercaya, petugas memberikan respons yang cepat, serta menunjukkan kompetensi, keramahan, dan perhatian terhadap kebutuhan mahasiswa. Dimensi assurance dan reliability menjadi kekuatan utama karena mampu membangun rasa percaya terhadap informasi dan pendampingan yang diberikan. Meskipun demikian, penyebaran informasi belum menjangkau seluruh mahasiswa secara merata, pemahaman mengenai fungsi Career Center masih terbatas, dan partisipasi dalam kegiatan pengembangan karir belum optimal. Oleh karena itu, diperlukan penguatan sosialisasi, integrasi kanal komunikasi digital, evaluasi layanan secara berkala, dan perluasan kerja sama dengan dunia usaha serta industri. Peningkatan tersebut diharapkan memperkuat kepuasan mahasiswa, kesiapan kerja, dan daya saing lulusan Universitas Bina Darma.
Pengaruh Literasi Keuangan, Persepsi Kemudahan Penggunaan Dan Risiko Terhadap Minat Menggunakan E-Wallet Masyarakat Palembang Barkiah Syafitri; Andrian Noviardy
As-Syirkah: Islamic Economic & Financial Journal Vol. 4 No. 3 (2025): As-Syirkah: Islamic Economic & Financial Journal 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/wnxb4937

Abstract

This study aims to examine the influence of financial literacy, perceived ease of use, and perceived risk on the interest in using e-wallets among the people of Palembang. With the rapid growth of digital financial technology, e-wallet usage has become increasingly popular. However, factors such as users' financial knowledge, the simplicity of technology, and concerns about potential risks may affect their intention to adopt this payment method. The research employed a quantitative approach by distributing questionnaires to a sample of Palembang residents. Data were analyzed using statistical methods to determine the relationship between these variables and e-wallet usage interest. The results indicate that financial literacy and perceived ease of use have a positive and significant effect on the interest in using e-wallets, while perceived risk has a negative impact. The findings highlight the importance of increasing financial education and improving user-friendly features to encourage wider adoption of e-wallets in Palembang.
Analysis of Work Loyalty and Work Motivation during the Covid-19 Pandemic on Employee Performance on Delivery Services in Palembang City Trisninawati Trisninawati; Andrian Noviardy; Kemas Zulfikri
Asia Pacific Journal of Management and Education (APJME) Vol 6, No 1 (2023): March 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v6i1.2152

Abstract

This study aims to determine the performance of employees who are influenced by work loyalty and work motivation at the Delivery Service Service in Palembang City during the Covid-19 Pandemic, totaling 40 respondents. Purposive sampling was used in this research sample and a survey was conducted to collect data through a questionnaire with a Likert scale and using multiple regression analysis with a significance level of 5% analysis of the dataThis study found that work loyalty and work motivation have a positive effect on employee performance with the F value obtained at 6.550 which is greater than F table (3.24), this is also strengthened by the significant level value of 0.004 or the significance obtained is smaller than = 0.05. The results of the t-test of work loyalty show  0.231 0.05, which show that work loyalty has no effect on employee performance. The results of the t-test of work motivation show a t-statistic value of 0.004 0.05, which show motivation partially has a significant influence on employee performance. Thus the multiple regression model can be used to predict employee performance in Delivery Services in Palembang City.
Analisis Kualitas Pelayanan Jasa Angkutan Trucking Dalam Meningkatkan Kepuasan Pelanggan Pada PT. Pagarjati Trasindo Geovito Ramdhani Akbar; Andrian Noviardy
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 1 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/41a31c26

Abstract

Penelitian ini bertujuan untuk menganalisis kualitas pelayanan jasa angkutan trucking pada PT. Pagarjati Trasindo berdasarkan dimensi SERVQUAL, yaitu tangible, reliability, responsiveness, assurance, dan empathy, serta mengetahui kepuasan pelanggan terhadap pelayanan yang diberikan. Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Data dikumpulkan melalui observasi, wawancara, dokumentasi, dan triangulasi sumber, kemudian dianalisis menggunakan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa kualitas pelayanan PT. Pagarjati Trasindo secara umum sudah memadai. Kondisi armada, kecepatan respons, keamanan barang, dan perhatian terhadap kebutuhan pelanggan dinilai telah memberikan kepuasan kepada pelanggan. Namun, perusahaan masih perlu meningkatkan ketepatan waktu pengiriman, konsistensi komunikasi, dan penyampaian informasi ketika terjadi kendala operasional. Secara keseluruhan, pelanggan merasa cukup puas hingga puas terhadap pelayanan yang diberikan serta tetap bersedia menggunakan kembali dan merekomendasikan jasa PT. Pagarjati Trasindo.
Pengaruh Transformasi Digital dan Keterlibatan Pegawai terhadap Kinerja Pegawai di Dinas Kependudukan dan Pencatatan Sipil Kota Palembang Karmedi Santoso; Heriyanto Heriyanto; Efan Elpanso; Andrian Noviardy
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 4 No. 4 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v4i4.2790

Abstract

This study aims to analyze the effect of Digital Transformation and Employee Engagement on Employee Performance at the Population and Civil Registration Office of Palembang City. This study employed a quantitative method with an associative approach. The population consisted of 75 civil servants (PNS) who use digital systems in their work, with a sample of 60 respondents selected using purposive sampling. Data were collected through questionnaires using a Likert scale and analyzed using multiple linear regression with the assistance of IBM SPSS Statistics 27. The results showed that Digital Transformation had a positive and significant effect on Employee Performance (t-count 3.826 > t-table 2.002; sig. 0.000), while Employee Engagement also had a positive and significant effect on Employee Performance (t-count 5.041 > t-table 2.002; sig. 0.000). Simultaneously, Digital Transformation and Employee Engagement had a positive and significant effect on Employee Performance (F-count 102.563 > F-table 3.16; sig. 0.000), with a contribution of 78.3% (R Square = 0.783). These findings indicate that better implementation of digital transformation and higher employee engagement contribute to improved employee performance at the Population and Civil Registration Office of Palembang City.
Pengaruh Tingkat Pendapatan dan Gaya Hidup terhadap Perilaku Keuangan Pribadi melalui Minat Menabung Mahasiswa di Palembang Siti Rahmah Ayu; Fitriasuri Fitriasuri; Septiani Fransisca; Andrian Noviardy
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 4 No. 4 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v4i4.2877

Abstract

This study aims to analyze the effect of income level and lifestyle on personal financial behavior through saving interest among students in the Plaju area of Palembang City. This study uses a quantitative approach with a causal associative design. The research data were collected through questionnaires distributed to students and analyzed using path analysis and the Sobel test. This study employs income theory, lifestyle theory, and the Theory of Planned Behavior as the theoretical foundations for explaining the relationships among the research variables. Income theory explains that income level influences an individual’s ability to allocate resources for consumption and savings. Lifestyle theory explains that a person’s activities, interests, and opinions can influence consumption patterns and financial management. Meanwhile, the Theory of Planned Behavior explains that interest or intention is a factor that encourages individuals to engage in certain behaviors, including saving and financial management. The results show that income level and lifestyle are related to students’ saving interest and personal financial behavior. Saving interest also plays a mediating role in linking income level and lifestyle with personal financial behavior. The findings highlight the importance of saving interest in shaping students’ financial behavior to become more organized and responsible.
Co-Authors Adit Jordi Junaidi Almahdi, Wili Husain Amrina Savira Angga Rahmat Abadi Anggraini, Deta Anisa Padila Aprillia, Ellana Nur Apriyanza, Muhammad Arbainah Mawardah Arda Prameswari Ariel Alpiansah Arvi Syai’in Wawan Audina Amanda Putri Barkiah Syafitri Bungsu Widias Wati DEWI SARTIKA Dina Mellita Dinata, Muhammad Iskandar Dini Handayani, Dini Efan Elfanso Efan Elpanso Elpanso, Efan F, Fitriasuri Fitriasuri, Fitriasuri Fitriasuri, Fitriasuri Fitriyani, Rosha Geovito Ramdhani Akbar H, Heriyanto Haripil Putra Helen Tiara Sakti Heriyanto Heriyanto Heriyanto Heriyanto Heriyanto Herlina, Nuratmi Mien Herpika Oktavia Ida Ayu Putu Sri Widnyani Indriani, Henni Irwan Septayuda Karmedi Santoso Kemas Zulfikri Kurnia, Nyayu Lia Suryati Lisa Rahmadona Mareta Mareta Mareta, Nanda Maulidia, Siti Azzahro Mawardah, Arbainah Mega Silvia Melia Sari Melita, Dina Mellita, Dina Misnawati, Desy Muhammad Salindra Mukron Roni Mustikasari, Yayuk Nadila Sumarno Putri Nopasari, Widia Novita Sari Novriyanti, Suci Nur Hidayah Nyayu Kurnia Okta Anna Reza Oktavia, Lisa Putri Erika Syahrani Putri, Helen Tiara Putri, Seranti Rahayu, Sari Rahmadani, Novi Riki Saputra Riqzat Liberno Sabeli Aliya Sabilillah, Rizky Sahrul Ramadhani Salsabil Marsselia Sangkut, Sangkut Saparingga, Yolan Sari, Yessy Mayang Septiani Fransisca Sherly Marlina Sholahudin Arsyad Siti Nurhayati Nafsiah Siti Rahmah Ayu Sulaiman Sulaiman Syafitri Anggraini Terzaghi, M. Titan Trisninawati Trisninawati, Trisninawati Verawaty Verawaty Vivi Sahfitri Wahasusmiah, Rolia Widyanti, Yeni Wiwin Agustian Yama Lestari, Riski Yolan Saparingga Yulia Isnaini Zulfikri, Kemas