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The Important Role of Work Motivation as Mediation and Work Discipline in Improving the Performance of Gresik Cooperative Employees Prihastuti, Riza Ratna; Soelistya, Djoko; Wijayanti, Tri Cicik
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.4254

Abstract

Cooperatives are expected to be one of several economic actors and act as the main support for the national economy in order to provide the welfare of members and the community. In the last ten years, the Indonesian government has had a “total cooperative reform” program which was translated through the stages of reorientation, rehabilitation and development,"but in the end cooperatives as pillars of teachers are still a lingering dream and the level of competition in the business world is getting higher, to be able to survive and thrive in conditions a company must be able to develop and process various resources owned by the company such as capital, materials and machines to achieve company goals.”The purpose of the following research is to analyze and find solutions to why employee performance declines through the existence of a level of motivation and work discipline that already exists in the rules of cooperative organization. The following research uses a quantitative approach that has a population of all employees of the Gresik Cooperative with a sample of 109 respondents, while the data analysis model uses the SPSS program with the results that (1) Work Discipline has a direct effect on Cooperative Employee Performance; (2) Work Discipline has a direct effect on Work Motivation; (3) Work Motivation has a direct effect on Cooperative Employee Performance.
The Importance of Product Quality, Price Perception and Service Quality in Achieving Customer Satisfaction Prasetyo, Bayu; Sholichah, Mu'minatus; Adil, Malikul; Soelistya, Djoko; Rosyihuddin, Muhammad
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.4252

Abstract

The development of science and technology in an all-digital era and globalization as it is today, especially in the field of telecommunications, information and media where these conditions put demands on companies to create more creative solutions and innovations to provide fulfillment to the people of the Indonesian state and it does not apart from marketing management and marketing concept is all activities in telecommunications companies that are motivated by all company activities to plan marketing to meet customer satisfaction which is the company's goal. All activities with the marketing concept will determine how later the management of the marketing management aspect will ultimately have an impact on customer satisfaction.The purpose of this study is to analyze and find solutions to why customer satisfaction occurs in communication companies, even though attention is given to products, prices and services that have been provided. The following research uses a quantitative approach that has a population of customers and users of new products of telecommunications companies with a sample of 100 respondents, while the data analysis model uses the SPSS program with the results that (1) Product Quality affects Customer Satisfaction; (2) Price Perception has an influence on Customer Satisfaction.; (3) Service Quality has an influence on Customer Satisfaction. (4) Together Product Quality, Price Perception, Service Quality, have a positive and significant influence on Customer Satisfaction,
The Role of Service Quality and Human Resource Quality on Student Satisfaction in Education: Organizational Commitment as an Intervening Variable Setyowati, Ely; Suyoto, Suyoto; Soelistya, Djoko
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3843

Abstract

Higher education is present as a forum that has a considerable contribution in improving the quality of human resources in a nation according to the Law of the Republic of Indonesia Number 12 of 2012 concerning Higher Education point c reads; that in order to increase the nation's competitiveness in facing globalization in all fields, higher education is needed that is able to develop science and technology and produce intellectuals, scientists, and/or professionals who are cultured and creative, tolerant, democratic, have strong character, and dare to defend the truth for the interests of the nation. Universities as organizations that aim at service satisfaction are currently no longer reliable in terms of competitive advantage in this era of very high competition because other universities are also doing the same thing, so organizations need to emphasize commitment to achieving organizational goals by proactively improving the organization's image and increase student loyalty by looking at the quality of service and the quality of human resources (HR). The research method used is a quantitative approach with a total of 369 respondents with data analysis used through the SmartPLS 3.0 program, while the results obtained in this study are (1) Service Quality on Student Satisfaction has a direct but not significant effect; (2) Service Quality has a direct and significant effect on Organizational Commitment; (3) Quality of Human Resources has a direct but not significant effect on Organizational Commitment; (4) the quality of human resources has a direct and significant effect on student satisfaction; (5) Organizational Commitment has a direct and significant effect on Student Satisfaction; while (6) the quality of service has not been able to directly increase student satisfaction, and Organizational Commitment as a very important mediation needed to be able to increase the influence of Service Quality on student satisfaction; and (7) the quality of human resources can directly increase student satisfaction even without going through organizational commitment, so that the existence of organizational commitment as a mediation is not needed to be able to increase the influence of service quality on student satisfaction
The Role of Compensation as a Mediation on the Performance of Health Workers Influenced by Human Resources: Issue in the World of Medical Services Asluchul Alif; Djoko Soelistya; Eva Decembrianita
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.4188

Abstract

Hospitals as one of the service industries face the challenges of globalization that can hinder development as well as become opportunities for advancement. Hospitals are required to “be able to absorb the aspirations that develop in society and also have to make adjustments in services to improve hospital performance, because the intense competition between hospitals demands that hospitals as service providers are required to always pamper consumers by providing the best service, so that performance medical personnel must be really good at supporting the quality of service, with adequate human resources.” Therefore, “the purpose of this study is to analyze the importance of service quality and human resources (HR) in influencing the performance of medical personnel through compensation provided by the organization. The following research uses a quantitative approach that has a population of all health workers and the sample is 68 respondents, which is called a saturated sample. And for the analysis model using the analysis program SmartPLS 3.0.”This study resulted that (1) “the quality of human resources directly affect the performance of health workers; (2) the quality of human resources has a direct effect on compensation; (3) compensation has a direct effect on the performance of health workers, while the results of the indirect effect test show that (4) the quality of human resources can directly affect the performance of health workers even without going through compensation as a mediation, therefore there needs to be attention in improving the quality of human resources and compensation that has been given by the organization to health workers so that health workers will further improve their performance.”
The Effect of Integrity and Work Discipline on Employee Engagement: Motivation as an Intervening Variable Djoko Soelistya; Ade Septiarisna Warindra; Muhammad Rosyihudin; Moch Indah Hastomo Nugroho
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 4 (2021): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i4.2767

Abstract

The development of the business world in the era of globalization has made the business competition map more competitive. The company generally aims to earn operating profit and seeks to maintain and develop the viability of the business itself and find solutions because the Plastic Woven Packaging Manufacturing Company in Gresik, has problems with a decrease in employee performance, This study aims to analyze the effect of employee integrity and discipline in improving their performance through their work motivation. And the following research applies quantitative methods using a population of employees of the Plastic Woven Packaging Manufacturing Company in Gresik which uses a sample of 100 employees from the production department. The results of the following study provide evidence that the effect of (1) work integrity has a significant direct effect on performance (2) work discipline also has a significant direct influence on performance (3) work integrity has a significant direct effect on work motivation and (4) work discipline also affects significantly directly on work motivation while (5) work motivation has a significant direct effect on performance,and for the results of the indirect effect through the mediating variable of work motivation that (6) Integrity has a significant direct effect and can improve employee performance although not through work motivation as a mediating variable while (7) Work discipline has no significant effect and can improve employee performance directly even though not through work motivation as a mediating variable. 
The Importance of Organizational Commitment as a Mediation in Improving the Performance of Specialist Doctors: The Effect of Transformational Leadership and Work Discipline Abdullah️ Abdullah️; Djoko Soelistya; Tri Cicik Wijayanti
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.4225

Abstract

The role of the business world in hospitals is full of challenges in providing services to patients, especially in health services. Hospitals have a burden of demands to be able to absorb the aspirations that develop in the community and also have to make adjustments in services to improve hospital performance, because the competition that occurs in the strict health service business demands that hospitals as service providers are required to always pamper patients. by providing the best service, so that the performance of specialist doctors must be really good in supporting the quality of service, with a transformational leadership style and good work discipline but must be supported by consistent organizational commitment in the hospital, The following research uses a quantitative approach that has a population of all specialist doctors and the sample is 75 respondents called the saturated sample, while the analysis model uses the SmartPLS 3.0 analysis program. The following research results that (1) transformational leadership style has a direct effect on the performance of specialist doctors, although not significantly; (2) transformational leadership style has a direct effect on organizational commitment, although it is not significant; (3) Work discipline has a direct effect on organizational commitment; (4) Work discipline has a direct effect on the performance of specialist doctors; (5) organizational commitment has a direct effect on the performance of specialist doctors, while the results of the indirect effect test show that (6) transformational leadership style can have a direct effect on the performance of specialists even without going through organizational commitment as well (7) work discipline can have a direct effect on the performance of specialist doctors even without going through organizational commitment.
The Importance of the Work Environment as a Mediation on Employee Performance: Affected by Work Life Balance Djoko Soelistya
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3599

Abstract

In today's business world, many companies experience several obstacles in their business, especially in the world of animal feed business activities. And the prospect of the 2021 poultry industry cannot be separated from the condition of economic fundamentals, as stated by the Government and also Bank Indonesia (BI), which previously experienced a decline, it is hoped that there is optimism that the economy will recover in the second quarter of 2021, growing 5 percent, while BI's projection is around 4. 8-5.8 percent. However, the Indonesian economy has not been able to fully recover, the movement of the economy still depends on its human resources in carrying out its business activities, and also there are problems within the company, such as the workload given by the company to employees and the supervision of their work in operations. Companies in general have a goal to earn operating profits and strive to maintain and develop the viability of the business itself. HR is very necessary in this case to support employee performance so that it remains on the corridor to achieve organizational goals. This study uses a quantitative approach that has a population of all employees and the sample is 75 respondents, which is called a saturated sample. In this study the results show (1) there is a significant effect of Work Life Balance (X1) on employee performance (Y); (2) there is a significant effect of Work life Balance on the Work Environment (Z) on employee performance (Y); (3) there is a significant influence of the Work Environment (Z) on employee performance; (4) Work Life Balance can improve employee performance directly and preferably through the Work Environment as a mediating variable.
What is the Importance of Spiritual Intelligence and Management Commitment in Business in the Era of a Pandemic? Husni Mubarok; Djoko Soelistya; Tri Cicik Wijayanti; Rahmat Agus Santoso; Mu'minatus Sholichah
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6499

Abstract

The Covid-19 pandemic has become a major challenge for the national fisheries sector in Indonesia. Short and long-term impacts due to the pandemic have the potential to significantly reduce production results from production processes that are not in accordance with the targets requested by the organization, and this results in changes in governance in the organization.” In the last 3 years, during the pandemic, frozen food companies experienced a decline in the performance of their managers since there were changes in existing management governance and also experienced a decrease in motivation through the level of desire to leave the company which was still there and this is supported by recording data regarding the turnover rate for employees. the managers. This study aims to analyze the influence of spiritual intelligence on the performance of managers in frozen food companies, through the work motivation of managers, using quantitative methods with a population of 60 managers in frozen food companies with SmartPLS 3.0 analysis. The results of the study show that the influence of (1) Spiritual Intelligence has an influence on the manager's performance; (2) Management commitment has no effect on manager performance, (3) Spiritual Intelligence has an influence on work motivation; (4) Management commitment has an influence on work motivation; (5) Motivation does not affect the manager's performance; (6) Spiritual Intelligence can affect the performance of managers directly, although without going through the mediation of motivation; so from this it shows that the company should pay attention and continue to carry out moral improvement activities such as spiritual activities before work and increase the provision of moral moral guidance to its managers.
The Role of Job Satisfaction as a Mediation on Manager Performance: Influenced by Competence and Intelligence Ajar Siswandono; Djoko Soelistya; Tri Cicik Wijayanti; Suyoto Suyoto
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6774

Abstract

Every company certainly wants to achieve maximum performance. The level of performance in the company is a very important benchmark or persona. And the phenomenon that occurs in frozen food companies is a decrease in Manager level performance in carrying out their functions and duties due to changes in behavior, work environment, competencies of Managers in accordance with educational backgrounds and years of service that support their competencies.”"This study aims to analyze the influence of Competence and Intelligence on Manager Performance whether there is a need for Job Satisfaction as a mediation, and this study uses quantitative methods with SmartPLS 3.0 analysis, the population of managers is 60 respondents, and the results of the study show that (1) Competence does not have influence on manager performance; (2) Intelligence has no influence on performance; (3) Competence has no effect on Job Satisfaction; (4) Intelligence has an influence on Job Satisfaction; (5) Job Satisfaction has an influence on performance; (6) Competence can have a direct effect on the performance of managers even without going through job satisfaction, the competencies that have been given by the company are maintained and their human resource development programs are improved, while (7) Intelligence can have a direct effect on the performance of managers but must go through job satisfaction, it is necessary to have trust in managers so that they feel satisfied that their work is appreciated.