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Work Talenta DNA as A Catalyzer Employee Performance Priyadi, Catur; Pudjiarti, Emiliana Sri; Widokarti, Joko Rizkie; Shaddiq, Syahrial
International Journal of Artificial Intelligence Research Vol 9, No 1.1 (2025)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v9i1.1.1587

Abstract

Based on the identification of the problems explained above, this research proposal will focus on two research problems that can be formulated, namely: How is the individual behavior model based on a dynamic attitude to always follow the work culture to improve performance and. Is the proposed new concept of Work DNA Talent (WDT) able to bridge the relationship between leadership transformation and employee performance The three basic theoretical approaches that have been described previously, namely Talent Management theory, DNA theory, and Work Culture theory, are the basis for developing a new concept called Work Talent DNA (WTD). statistical analysis using structural equation models (SEM) through Analysis Moment of Structural (AMOS) software. 24.00. probability sampling with the Proportionate Stratified Random Sampling method. The population is 270 Millennial Generation ASN. The research findings prove that this concept has a significant effect on improving Employee Performance. Thus, Work Talent DNA acts as a mediating variable that links Transformational Leadership with Employee Performance, thus providing a new contribution to the development of modern human resource management theory
The Effect of Corporate Social Responsibility and Green Marketing on Purchase Decisions of Cosmetic Products: The Mediating Role of Brand Image Yoke Levana Hartono; Arthur Sitaniapessy; Joko Rizkie Widokarti
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 8 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i8.9277

Abstract

The cosmetics sector in Indonesia has been witnessing significant expansion, driven by a growing consumer consciousness toward sustainability and social accountability. Within this evolving landscape, companies increasingly turn to Corporate Social Responsibility (CSR) initiatives and eco-friendly marketing efforts as key strategies to enhance brand reputation and sway consumer buying behavior. This research explores the interconnection between CSR, green marketing, and consumer purchasing intent in the cosmetics domain. The study focuses on individuals in Tanjungpinang who use products like Avoskin, Hanasui, Makeover, Somethinc, and Wardah. Employing a Partial Least Squares (PLS) approach, the research gathered quantitative data via an online survey and analyzed it using SmartPLS software for thorough and reliable insights. The outcomes of this study offer valuable implications for cosmetic brands aiming to boost purchase intentions by reinforcing their commitment to sustainable practices and CSR, while also contributing to academic discussions on brand perception in the context of green marketing and corporate responsibility.
PENGARUH SERVICE QUALITY DAN PRODUCT QUALITY YANG DIMEDIASI CUSTOMER SATISFACTION TERHADAP CUSTOMER SPENDING STUDI PADA PENYELENGGARAAN KEGIATAN MEETING INCENTIVE CONFERENCE DAN EXHIBITION (MICE) DI HOTEL MERUSAKA NUSA DUA Wulandari, Ida Ayu Elma Putri; Abadi, Yudha Budi; Widokarti, Joko Rizkie
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 1 (2026): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/591w0j86

Abstract

Sektor pariwisata, khususnya industri perhotelan, memiliki kontribusi besar terhadap perekonomian Bali dengan sumbangan lebih dari 21% terhadap Produk Domestik Regional Bruto (PDRB). Salah satu sumber utama pendapatan hotel adalah customer spending, yaitu total pengeluaran tamu selama menginap, termasuk kegiatan Meeting, Incentive, Conference dan Exhibition (MICE) yang menyumbang hingga 40% dari total pendapatan hotel. Penelitian ini bertujuan menganalisis pengaruh service quality dan product quality terhadap customer spending dengan customer satisfaction sebagai variabel mediasi, menggunakan studi kasus pada Hotel Merusaka Nusa Dua. Penelitian menggunakan pendekatan kuantitatif melalui survei kepada 94 responden. Analisis data dilakukan dengan regresi linear berganda. Hasil regresi struktur pertama menunjukkan bahwa service quality dan product quality secara simultan berpengaruh signifikan terhadap customer satisfaction (F = 32,510; Sig. = 0,000) dengan nilai koefisien determinasi (R²) sebesar 0,417, yang mengindikasikan kemampuan penjelasan model berada pada kategori moderat. Secara parsial, service quality berpengaruh positif signifikan terhadap customer satisfaction (β = 0,249; Sig. = 0,010) dan product quality juga berpengaruh positif signifikan (β = 0,335; Sig. = 0,001). Indikator dengan kontribusi tertinggi berasal dari dimensi empathy, khususnya pada aspek kesediaan memberikan solusi, yang menunjukkan pentingnya pendekatan pelayanan yang solutif dalam membentuk kepuasan pelanggan. Selanjutnya, hasil regresi struktur kedua menunjukkan bahwa service quality, product quality dan customer satisfaction secara simultan berpengaruh signifikan terhadap customer spending (F = 36,803; Sig. = 0,000) dengan nilai R² sebesar 0,551. Secara parsial, service quality (B = 0,241; Sig. = 0,010), product quality (B = 0,321; Sig. = 0,001), dan customer satisfaction (B = 0,229; Sig. = 0,022) terbukti berpengaruh positif signifikan terhadap customer spending, dengan product quality sebagai variabel yang paling dominan. Hasil pengujian mediasi menunjukkan bahwa customer satisfaction berperan sebagai variabel mediasi parsial dalam hubungan antara service quality dan product quality terhadap customer spending. Pengujian asumsi klasik menunjukkan bahwa model regresi bebas dari masalah multikolinearitas dan residual terdistribusi normal. Temuan ini menegaskan bahwa kualitas layanan dan kualitas produk tidak hanya berperan dalam membentuk customer satisfaction, tetapi juga menjadi pendorong utama perilaku customer spending dalam konteks industri MICE perhotelan.