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All Journal MIX : Jurnal Ilmiah Manajemen Jurnal Dimensi International Journal of Artificial Intelligence Research Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Jurnal Organisasi Dan Manajemen Jurnal Pendidikan Terbuka Dan Jarak Jauh Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora (KAGANGA) SEIKO : Journal of Management & Business Alignment: Journal of Administration and Educational Management JOURNAL OF APPLIED BUSINESS ADMINISTRATION PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Journal of Economics, Business, and Government Challenges Jurnal Manajemen Enrichment : Journal of Management Jurnal Trias Politika Coopetition : Jurnal Ilmiah Manajemen Jurnal Ekonomi Moestopo International Review on Social, Humanities, and Sciences (MIRSHuS) Unram Journal of Community Service (UJCS) Journal of Economics Review (JOER) Paradoks : Jurnal Ilmu Ekonomi Majapahit Journal of Islamic Finance dan Management Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Majapahit Journal of Islamic Finance dan Management JER Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Joko Rizkie Widokarti
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Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analisis Perencanaan Sumber Daya Manusia Kesehatan dengan Metode WISN di IGD dan Instalasi Hemodialisa RSUD Dr. Darsono Kabupaten Pacitan Putranto, Johan Tri; Agus Sudarya; Joko Rizkie Widokarti
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 4 (2025): Alignment: Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/v9513y22

Abstract

The Workload Indicator Staff Need (WISN) method is a resource management tool used to calculate workforce needs based on the workload for certain types of workers, especially in the health sector. This study aims to analyze health human resources in the Emergency Installation and Hemodialysis Room of dr. Darsono Hospital, Pacitan Regency in 2024. The research design used was to conduct direct observation of health workers and document review to obtain the amount of time spent on each activity pattern of implementing staff in the Emergency Installation and Hemodialysis Room of dr. Darsono Hospital. Observations used work sampling techniques. The population and sample in this study were 30 health workers who worked in the Emergency Installation and Hemodialysis Room. Data analysis in this study used WISN analysis. The results of the study show that in the Emergency Installation there is still a shortage of health workers of 12 people, while in the Hemodialysis Room there is a shortage of health workers of 34 people. This study can be concluded that there is an influence between available working time, health worker activities, workload standards, slack factors, and calculations of health workers in the Emergency Installation and Hemodialysis Room, so that the hospital that oversees both services is advised to make improvements in terms of the division of health worker tasks.   Keywords: WISN, Health Human Resources, Hospital
Pengaruh Kepemimpinan dan Kedisiplinan Terhadap Kinerja Karyawan Kantor Dinas Kesehatan Kab. Pacitan dengan Budaya Organisasi Sebagai Variabel Moderasi Mustikoaji, Daru; Agus Sudarya; Joko Rizkie Widokarti
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 4 (2025): Alignment: Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/47562y79

Abstract

Tujuan Penelitian ini adalah menganalisa pengaruh kepemimpinan dan kedisiplinan terhadap kinerja karyawan di Dinas Kesehatan Kabupaten Pacitan dengan variabel budaya organisasi sebagai variabel moderasi. Penelitian ini merupakan penelitian kuantitatif. Penelitian ini dilakukan pada Karyawan Kantor Dinas kesehatan Kabupaten Pacitan dengan populasi sebanyak 109 responden. Sampel yang digunakan adalah Total Sampling yaitu 109 responden. Variabel independen pada penelitian ini adalah kepemimpinan (X­1), Kedisiplinan (X2) variabel moderasi adalah budaya organisasi (M), dan variabel dependen adalah kinerja karyawan (Y). Pengukuran variabel dilakukan dengan menggunakan skala Likert. Analisis data dilakukan dengan menggunakan analisa statistic dengan software SPSS 26. Hasil analisis menunjukkan bahwa ada pengaruh kepemimpinan terhadap kinerja karyawan di Kantor Dinas Kesehatan Kabupaten Pacitan dengan nilai Sig. 0,006, ada pengaruh kedisiplinan terhadap kinerja dengan nilai Sig 0,019 dan pengaruh budaya organisasi terhadap kinerja karyawan di Kantor Dinas Kesehatan Kabupaten Pacitan Sig. 0,016. Variabel kepemimpinan dan budaya organisasi secara simultan mepengaruhi kinerja karyawan dengan nilai Sig. 0,009. Budaya Organisasi sebagai variabel moderasi dapat memperkuat pengaruh kepemimpinan dan kedisiplinan terhadap kinerja karyawan kantor Dinas Kesehatan Kabupaten Pacitan. Dalam meningkatkan kepemimpinan dapat dilakukan dengan selalu memberikan bimbingan, masukan-masukan terhadap bawahan, mampu mengatasi setiap masalah dalam pekerjaan, dan juga harus mempunyai sikap dan tanggung jawab di dalam perusahaan. Kata Kunci : Kepemimpinan, Kedisiplinan, Budaya Organisasi, Kinerja Karyawan
Pengaruh Kepemimpinan Transformasional dan Tingkat Pendidikan terhadap Perilaku Inovatif Karyawan PT MP dengan Budaya Organisasi sebagai Mediator Natalia, Ribka; Agus Sudarya; Joko Rizkie Widokarti
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 5 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/aky4y139

Abstract

This study aims to analyze the influence of transformational leadership and education level on the innovative behavior of employees at PT MP, with organizational culture as a mediating variable. The research method used a quantitative approach with a survey design on the entire employee population of 107 employees. Data analysis was conducted using Structural Equation Modeling with Partial Least Squares (SEM-PLS) through evaluation of the measurement model and structural model to assess the direct and indirect relationships between variables. The results show that transformational leadership and education level do not have a significant direct effect on employee innovative behavior. However, both have a significant influence on organizational culture. Organizational culture was shown to act as a full mediator in the relationship between transformational leadership and innovative behavior, while mediation in the relationship between education level and innovative behavior was insignificant. The conclusion of this study is that organizational culture plays a significant role in encouraging employee innovative behavior, while work experience and intrinsic motivation are aspects that need to be strengthened to increase innovation within PT MP.   Keywords: Transformational Leadership, Education Level, Organizational Culture
Penguatan Ekonomi Berkelanjutan Berbasis Manajemen Administrasi Usaha Budidaya Ikan Nila: Strengthening a Sustainable Economy Based on Administrative Management of Tilapia Cultivation Businesses Rekarti, Endi; Mubarok, Faizul; Wibowo, Martino; Sultan, Zulkifli; Widokarti, Joko Rizkie
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 9 No. 10 (2024): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tilapia is a popular type of fish in the global aquaculture industry, with the advantage of genetically enhanced strains for fast growth and feed efficiency. However, cultivators often need help with administrative management, suboptimal productivity, and limited knowledge about the latest cultivation technology. The community service program, which involves the Berkah Jaya tilapia cultivator group in Pandeglang, aims to increase understanding and overcome these challenges through assistance focusing on locally based solutions. Strategies include disease control, water quality management, and infrastructure improvements. Adopting appropriate technology and improving group administrative management are the main strategies for achieving sustainability and increasing productivity in tilapia farming.
Socialization of Benefits and Management Training in Village-Owned Enterprises as an Effort to Improve Community Welfare in Pamijahan District, Bogor Regency Patiro, Shine Pintor Siolemba; Damayanti, Prisila; Hendrian, Hendrian; Rekarti, Endi; Mubarok, Faizul; Widokarti, Joko Rizkie; Lumbangaol, Lasando
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.852

Abstract

This Community Service (PkM) activity was carried out in Paminjahan District, Bogor Regency, with the target of RT/RW, Hamlet Head, Village BPD, village government officials, and Village-Owned Enterprises (BUMDes) Management. The business actors involved are those who have businesses in the field of trade and services. This PkM activity was carried out to provide public and business actors with an understanding of the legality, goals, and benefits of BUMDes for increasing development and improving the welfare and prosperity of the community fairly and equitably. Through an increase in Village Original Income (PADes) income, business activities are expected to continue to develop by paying attention to and implementing supporting factors for business activities. Thus, the PkM activities held include socializing about the legality, goals, and benefits of BUMDes and socializing about professional human resource management in managing BUMDes in the village. The socialization was adjusted to the problems and needs faced by BUMdes administrators in Paminjahan District, Bogor Regency. The method of implementing the activity consists of three stages. First, the preparation stage includes pre-survey, team formation, making and submitting proposals, coordinating teams and partners, and preparing training tools and materials. The second stage is the program implementation stage in the form of socialization. Socialization is carried out through counseling (material presentation) and discussion. The third stage is the evaluation and reporting stage. The evaluation was carried out by comparing the conditions of partners before and after the program's implementation with interview and observation methods. After that, a report was prepared for further publication. The material presented in the socialization was in the form of the Legality of BUMDes, as well as the benefits and goals of BUMDes towards increasing development and prosperity for all communities in the village. Based on the results of the implementation, the objectives of this implementation can be broadly achieved, which is shown through the improvement of the value order of society in the field of education, especially in economics.
Formulasi Kebijakan Pelestarian Kebudayaan dalam Pengembangan Pariwisata di Kabupaten Natuna Hadisun, Hadisun; Mukhlis, Maulana; Widokarti, Joko Rizkie
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i6.15454

Abstract

Tantangan terbesar dalam mengembangkan pariwisata di Kabupaten Natuna adalah bagaimana mempertahankan dan melestarikan kebudayaan lokal. Saat ini, penurunan kelestarian budaya masih terus berlangsung sebagai akibat dari kebijakan pembangunan daerah yang belum memprioritaskan pelestarian kebudayaan. Penelitian ini bertujuan untuk mendeskripsikan dan menganalisis faktor-faktor penyebab menurunnya kelestarian kebudayaan dan memformulasikan kebijakan yang efektif dalam melestarikan kebudayaan di Kabupaten Natuna agar dapat di manfaatkan dalam pengembangan pariwisata di Kabupaten Natuna. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan teknik wawancara mendalam, studi dokumentasi dan diskusi terpumpun (FGD) untuk mengumpulkan data dari berbagai pemangku kepentingan termasuk pemerintah daerah, komunitas dan pelaku budaya. Hasil penelitian menunjukkan bahwa minimnya Sumber Daya Manusia dan sumberdaya finansial yang tidak berimbang dengan luasnya urusan kebudayaan serta seringnya perpindahan urusan kebudayaan dari satu dinas ke dinas lainnya dengan struktur organisasi bidang kebudayaan yang sempit menjadi faktor utama penyebab menurunnya kelestarian kebudayaan di Kabupaten Natuna Kajian ini menghasilkan rekomendasi kebijakan berupa peningkatan sumber daya manusia dan sumber daya finansial; penguatan kelembagaan kebudayaan; peningkatan edukasi budaya; dan pengembangan pariwisata budaya.
The Effect of E-Service Quality and User Interface of PLN Mobile Application on Customer Satisfaction with Customer Trust as an Intervening Variable Muhamad Sovian Ilham; Arthur Sitaniapessy; Joko Rizkie Widokarti
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 1 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i1.888

Abstract

The utilization of information technology through the PLN Mobile application is crucial for improving service quality and customer satisfaction. However, a thorough evaluation of the influence of e-service quality and user interface on customer satisfaction, especially in the UP3 Ambon region, is still needed. This study aims to analyze the direct effect of e-service quality and user interface on customer satisfaction, as well as the role of customer trust as an intervening variable. The research uses a quantitative approach, with data collected via a questionnaire from 60 respondents who are users of the PLN Mobile application. Data analysis was carried out using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS-SEM) approach. The results of the study indicate that e-service quality has a positive and significant effect on customer satisfaction as well as on customer trust. The user interface also has a positive and significant effect on both customer satisfaction and customer trust. Moreover, customer trust has been proven to have a positive and significant effect on customer satisfaction. The customer trust variable also acts as a significant mediating variable in the relationship between e-service quality and customer satisfaction, as well as between user interface and customer satisfaction. Thus, all research hypotheses (Ha1–Ha7) are accepted. These findings emphasize the importance of e-service quality and user interface in enhancing customer satisfaction and trust toward PLN’s digital services.
PENGARUH SERVICE QUALITY DAN PRODUCT QUALITY YANG DIMEDIASI CUSTOMER SATISFACTION TERHADAP CUSTOMER SPENDING STUDI PADA PENYELENGGARAAN KEGIATAN MEETING INCENTIVE CONFERENCE DAN EXHIBITION (MICE) DI HOTEL MERUSAKA NUSA DUA Ida Ayu Elma Putri Wulandari; Yudha Budi Abadi; Joko Rizkie Widokarti
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 1 (2026): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/591w0j86

Abstract

Sektor pariwisata, khususnya industri perhotelan, memiliki kontribusi besar terhadap perekonomian Bali dengan sumbangan lebih dari 21% terhadap Produk Domestik Regional Bruto (PDRB). Salah satu sumber utama pendapatan hotel adalah customer spending, yaitu total pengeluaran tamu selama menginap, termasuk kegiatan Meeting, Incentive, Conference dan Exhibition (MICE) yang menyumbang hingga 40% dari total pendapatan hotel. Penelitian ini bertujuan menganalisis pengaruh service quality dan product quality terhadap customer spending dengan customer satisfaction sebagai variabel mediasi, menggunakan studi kasus pada Hotel Merusaka Nusa Dua. Penelitian menggunakan pendekatan kuantitatif melalui survei kepada 94 responden. Analisis data dilakukan dengan regresi linear berganda. Hasil regresi struktur pertama menunjukkan bahwa service quality dan product quality secara simultan berpengaruh signifikan terhadap customer satisfaction (F = 32,510; Sig. = 0,000) dengan nilai koefisien determinasi (R²) sebesar 0,417, yang mengindikasikan kemampuan penjelasan model berada pada kategori moderat. Secara parsial, service quality berpengaruh positif signifikan terhadap customer satisfaction (β = 0,249; Sig. = 0,010) dan product quality juga berpengaruh positif signifikan (β = 0,335; Sig. = 0,001). Indikator dengan kontribusi tertinggi berasal dari dimensi empathy, khususnya pada aspek kesediaan memberikan solusi, yang menunjukkan pentingnya pendekatan pelayanan yang solutif dalam membentuk kepuasan pelanggan. Selanjutnya, hasil regresi struktur kedua menunjukkan bahwa service quality, product quality dan customer satisfaction secara simultan berpengaruh signifikan terhadap customer spending (F = 36,803; Sig. = 0,000) dengan nilai R² sebesar 0,551. Secara parsial, service quality (B = 0,241; Sig. = 0,010), product quality (B = 0,321; Sig. = 0,001), dan customer satisfaction (B = 0,229; Sig. = 0,022) terbukti berpengaruh positif signifikan terhadap customer spending, dengan product quality sebagai variabel yang paling dominan. Hasil pengujian mediasi menunjukkan bahwa customer satisfaction berperan sebagai variabel mediasi parsial dalam hubungan antara service quality dan product quality terhadap customer spending. Pengujian asumsi klasik menunjukkan bahwa model regresi bebas dari masalah multikolinearitas dan residual terdistribusi normal. Temuan ini menegaskan bahwa kualitas layanan dan kualitas produk tidak hanya berperan dalam membentuk customer satisfaction, tetapi juga menjadi pendorong utama perilaku customer spending dalam konteks industri MICE perhotelan.
The Effect of Corporate Social Responsibility and Green Marketing on Purchase Decisions of Cosmetic Products: The Mediating Role of Brand Image Yoke Levana Hartono; Arthur Sitaniapessy; Joko Rizkie Widokarti
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 8 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i8.9277

Abstract

The cosmetics sector in Indonesia has been witnessing significant expansion, driven by a growing consumer consciousness toward sustainability and social accountability. Within this evolving landscape, companies increasingly turn to Corporate Social Responsibility (CSR) initiatives and eco-friendly marketing efforts as key strategies to enhance brand reputation and sway consumer buying behavior. This research explores the interconnection between CSR, green marketing, and consumer purchasing intent in the cosmetics domain. The study focuses on individuals in Tanjungpinang who use products like Avoskin, Hanasui, Makeover, Somethinc, and Wardah. Employing a Partial Least Squares (PLS) approach, the research gathered quantitative data via an online survey and analyzed it using SmartPLS software for thorough and reliable insights. The outcomes of this study offer valuable implications for cosmetic brands aiming to boost purchase intentions by reinforcing their commitment to sustainable practices and CSR, while also contributing to academic discussions on brand perception in the context of green marketing and corporate responsibility.
The Effect Of Servant Leadership And Motivation On Civil Apparatus (Asn) Performance With Work Discipline As An Intervening Variable: A Study At The Health Office Of West Tanjung Jabung Regency Agnes Marisca Dian Sari; Arthur Sitaniapessy; Joko Rizkie Widokarti
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 5 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i5.12060

Abstract

This study aims to analyze the influence of servant leadership and motivation on the performance of State Civil Apparatus (ASN) with work discipline as an intervening variable at the Tanjung Jabung Barat District Health Office. The study was conducted on employees within the Tanjung Jabung Barat District Health Office, which includes office offices, 16 community health centers, and 1 Regional Technical Implementation Unit (UPTD) Pharmacy Installation. The population in this study amounted to 821 employees, consisting of 552 civil servants and 269 PPPK employees spread across all work units of the Tanjung Jabung Barat District Health Office. The sampling technique used probability sampling with a simple random sampling method, so that each member of the population has an equal opportunity to become a research respondent. The results of the study indicate that servant leadership and work motivation have a positive and significant effect on work discipline and the performance of State Civil Apparatus (ASN) at the Tanjung Jabung Barat District Health Office, while work discipline is also proven to have a positive and significant effect on ASN performance. However, work discipline is not able to significantly mediate the relationship between servant leadership and work motivation on ASN performance, so it can be concluded that the improvement in ASN performance is more directly influenced by the implementation of servant leadership and high work motivation than through work discipline as an intervening variable.
Co-Authors Agnes Marisca Dian Sari Agus Sudarya Albert Gamot Malau Andy Ismail Anggaraeni, Ni Made Anindita, Maya Sri Arthur Sitaniapessy Arthur Sitaniapessy Arthur Sitaniapessy Ayati, Syari Bayu Bastian Jumena Catur Priyadi Charisma Pamungkas Damayanti, Prisila Donni Junipriansa Dwinto Martri Aji Buana Eduard Yohannis Tamaela Eliaki Gulo Emiliana Sri Pudjiarti Endi Rekarti, Endi Faizal Madya Faizul Mubarok Ginanjar Aji Satya Graha Ginta Ginting Gulo, Eliaki Hadisun, Hadisun Hamsani Hamsani, Hamsani Harry A. P. Sitaniapessy Helman Fachri Hendrian Hendrian, Hendrian Hety Budiyanti Ida Ayu Elma Putri Wulandari Kabul Wahyu Utomo Kardiman Kardiman Levian Levian Lumbangaol, Lasando Martino Wibowo Maulana Mukhlis Maya Sri Anindita Meliala, Janita S Milcha Handayani Tammubua Muhamad Sovian Ilham Muji Gunarto Mustikoaji, Daru Natalia, Ribka Nila Putria Novalien Carolina Lewaherilla Paken Pandiangan Putranto, Johan Tri Riswidiantoro Riswidiantoro Sakina Nusarifa Tantri Selfi Budi Helpiastuti Shine Pintor Siolemba Patiro Siaila, Steven Sri Langgeng Ratnasari St. Siaila St. Siaila Sucik Puji Utami Sucik Puji Utami SULTAN, ZULKIFLI Syahrial Shaddiq Taufik Kurrohman Triana, Mika Turmudi Yenny Maya Dora Yoke Levana Hartono Yudha Budi Abadi Zakki Galib